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What’s changing
Many users follow threads within spaces in Google Chat to ensure they don’t miss any updates. To build upon this experience and help you keep track of important discussions occurring in threads, we’re introducing the ability to follow and review threads within the home shortcut. 

Threads you’ve chosen to follow will now appear directly within home, enabling you to quickly catch up. Rather than searching for the space and finding the thread, clicking on the thread via home takes you directly to the threaded conversation. You can also use the “Threads” button in home to filter your view to show threads only. This option is next to the “Unread” toggle, which filters your unread messages across DMs, spaces, and threads. You have the ability to filter for unread threads specifically when this is toggled on and the “Threads” button is selected. 
Catch up on followed threads from the home shortcut in Google Chat


Who’s impacted 
End users 


Why it matters 
Through this update, the home view has become even more useful with the ability to easily stay on top of followed threads. 


Additional details 
As a reminder, threads are followed in the scenarios below: 
  • You are the author of the main message that a thread was initiated from. 
  • You are explicitly following (via the “Follow” button). 
  • You have replied via thread or were mentioned. 
  • You have set the notification setting of the corresponding space to notify for “All”. 
If a thread is no longer relevant to you, you can “Unfollow” it via the button in Home. 


Getting started 
Rollout pace 
Web: 
  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on July 29, 2024, with expected completion by August 31, 2024 
  • Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on August 26, 2024, with expected completion by September 30, 2024 
Android: 
iOS: 
Availability 
  • Available to all Google Workspace customers and Workspace Individual Subscribers 
Resources 
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What’s changing
We’re introducing numerous improvements across the Gmail and Google Chat apps on Android foldables and tablets in order to enhance your productivity when using these devices. 

In the Gmail app, you’ll notice a new formatting bar located on the email compose screen. This now includes additional formatting options like the ability to change the font type and make a bulleted list.
additional formatting options in bar



Next, you’ll be able to view a list of helpful keyboard shortcuts in the Gmail app and in the Chat app by pressing “?” when you plug an external keyboard into your Android device. 
list of helpful keyboard shortcuts in the Gmail app and in the Chat app

Lastly, we’re enabling Smart Compose on Android tablets and foldables, a feature originally introduced on Gmail web that intelligently autocompletes your emails. Similar to the mobile experience, Smart Compose suggests text as you type that can be accepted by swiping across the gray text or pressing tab on a physical keyboard. 
Smart Compose on Android tablets and foldables



Getting started 
Rollout pace 
Availability 
  • Available to all Google Workspace customers, Workspace Individual Subscribers, and users with personal Google accounts 

Resources 
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What’s changing
Shortly after introducing announcements in Google Chat last year, we increased the number of users you can add to a space from 8,000 to 50,000. To provide greater flexibility and inclusiveness for larger organizations, we’re excited to announce that starting today, spaces can now have up to 500,000 members. 
spaces can now have up to 500,000 members.
If you are adding a Google Group as a member to set up large spaces, the table below shows how long it will typically take to populate this space. 
Estimated time to populate the space
Who’s impacted 
End users 


Why it’s important 
Companies can now create org-wide spaces to announce news and updates to their employees, helping ensure broader reachability and measurability of their communications. 


Additional details 
We’ve introduced features to enhance membership management, which is particularly important now with larger spaces in Google Chat. Some examples include: 
Getting started 
Rollout pace 
Availability 
  • Available to all Google Workspace customers 
Resources 
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What’s changing 
We recently announced several new features for the Google Chat API that enable admins to manage spaces at scale. These features include the ability to audit spaces, delete inactive spaces in bulk, and more. 

Today, we’re pleased to announce more space management capabilities, which include the ability to: 
  • Look up details about specific space.
  • Update space details, including the name of a space, space description, and space guidelines. 
  • Verify user’s membership status in a specific space. 
  • Upgrade a role from space member to space manager. 



These features are available now through our Developer Preview Program — see here for more information on how to enroll in the Developer Preview program. 


Getting started 
  • Admins and developers: 
    • If you are part of the Google Workspace Developer Preview, you will get these features by default. Otherwise, you must apply for access using this form. 
    • Use our Developer Documentation to learn how to authenticate and authorize using administrator privilege. 
  • End users: There is no end user impact or action required. 

Rollout pace 
Availability
  • New features for the Google Chat API scoped to admin users are available to participants of Google Workspace Developer Preview Program. 
Resources 
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3 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Now generally available: Build AppSheet automations using Google Forms 
AppSheet helps users automate manual workflows by integrating with data sources like Google Drive, Chat and Sheets, and earlier this year we announced its integration with Google Forms in beta. This week, we’re excited to announce this is now generally available. | Roll out to Rapid Release domains and Scheduled Release domains is complete. | Available to Business Starter, Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Enterprise Essentials Plus, Education Standard, Education Plus and the Teaching & Learning Upgrade, Frontline Starter, Frontline Standard, AppSheet Starter, AppSheet Core, AppSheet Enterprise Standard, and AppSheet Enterprise Plus customers only. | Learn more about AppSheet's integration with Google Forms and building your first app and automation using Google Forms. 


The ability to add and remove Google Groups as space members using the Google Chat API is now generally available 
Last year, we announced the ability to create spaces, memberships, group chats, and more using the Google Chat API. This week, we’re excited to introduce the option for developers to add and remove Google Groups as space members using the Google Chat API. | Rolling out now to Rapid Release domains and Scheduled Release domains. | Available to all Google Workspace customers. | Learn more about accessing Chat APIs through the Google Chat API. 


Comments and action items in client-side encrypted Google Docs is now generally available 
You can now collaborate with others on client-side encrypted Google Docs to add, edit, reply, filter, or delete comments. You can also assign action items to yourself or others. This functionality was previously available in open beta — see our original announcement for complete details. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for July 2, 2024. | Available to Google Workspace Enterprise Plus, Education Standard and Education Plus customers only. | Learn more about working with encrypted files in Drive, Docs, Sheets & Slides.


Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Insert images into practice sets in Google Classroom 
Teachers can now import images, like graphs, charts or photos, into practice sets using files from Google Drive or directly from their computer. | Learn more about inserting images into practice sets. 

Help your students learn to read with Read Along in Classroom 
We’re introducing Read Along in Google Classroom, a new feature that helps students build their independent reading skills by enabling teachers to assign differentiated reading activities, based on Lexile® measure, grade level, or phonics skills. | Learn more about Read Along in Google Classroom. 

External users can now securely collaborate on client-side encrypted files 
We’re expanding visitor sharing, a feature that provides secure, pincode-based collaboration over sensitive data with people, to include client-side encrypted files. This allows users to securely collaborate with external partners on sensitive Google Drive, Docs, Sheets, and Slides files, while maintaining the confidentiality of the information with the granular control of encryption keys, identity verification and user permissions. | Learn more about visitor sharing. 

Create interactive YouTube assignments in Google Classroom more quickly and efficiently, with the help of AI 
We’re introducing AI-suggested questions that educators can easily attach to a video based on its content when creating interactive YouTube assignments in Google Classroom. | Learn more about YouTube assignments in Classroom.

Google Meet adds 52 new languages to translated captions and 11 more languages for closed captions 
For all Google Workspace customers and users with personal accounts, we’ve expanded support for closed captioning. In addition, for Gemini for Google Workspace customers, we are adding 52 languages to translated captions with full language support. | Learn more about translated captions and closed captions. 

Improved syncing experience between Google Calendar and third-party calendars 
We’re pleased to introduce an improved email notification experience for those who are using third-party calendar services—like Outlook—to collaborate with Google Calendar users. | Learn more about the improved syncing experience on Calendar.

Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).   

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1 New update

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Make a space discoverable to a target audience using the Google Chat API 
Earlier this year, we introduced the option to create discoverable spaces using the Google Chat API through the Google Workspace Developer Preview Program. We’re excited to announce this is now generally available for Google Workspace developers. | Rolling out now to Rapid Release domains and Scheduled Release domains | Available to all Google Workspace customers. | Learn more about discoverable spaces.

Previous announcements
The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Stay on top of shared Drive files with automatic digest emails 
If you haven’t been active on Drive for 7 days and have multiple shared files that are unviewed, we’ll send you a reminder email that summarizes the files. | Learn more about automatic digest emails for Drive files. 

Adding audit logs for Gemini for Google Workspace activity 
We’re introducing the ability for admins to see new audit logs in Google Drive for activity triggered by Gemini for Google Workspace. | Learn more about audit logs for Gemini. 

Google Meet add-ons are now available on Android devices 
We’re expanding access to Google Meet add-ons, now to Android devices, so you can find, install, and use third and first-party applications right from within the Meet app. | Learn more about Meet add-ons. 

Updated design for meeting controls in Google Meet 
Google Meet is gradually improving and modernizing the in-call experience with the Material 3 Design System. This week, we are announced the first update, which is specific to the lower bar of in-call controls in Meet. | Learn more about updated designs for meeting controls in Google Meet.

Google Classroom now supports grade category and co-teacher imports from SIS partners
Starting this week, teachers can now import their grade categories and co-teachers from their linked SIS. | Learn more about import grading categories or co-teachers. 

Google Meet now supports high definition video for meeting recording and devices 
Full HD video content is now available for recorded meetings and sending full HD video is now available on all computers with 1080p cameras. Learn more about new video support in Meet.


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).   


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Update


[July 10, 2024] We have updated the rollout information for this feature. See the Rollout section below for more details.


What’s changing

Currently, to join a private space in Google Chat, a space member must invite or add you to the space. To make it even easier to more broadly share information, build communities and foster discussion across your organization, we’re introducing the ability for users to request to join a space upon receiving a link to that space. 
Request to join page

Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: 
    • To share a space, copy the space link by going to the space header > dropdown menu > ‘Copy link to this space’.
    • To request to join a space, click on the space link > ‘Request to join’.
    • Note that users outside of your organization will not be able to join a space in your domain, even with the shared link.
    • Space managers receive requests via a private message from the Google Chat App and have the option to approve or deny the request.
    • Visit the Help Center to learn more about joining a space in Google Chat.
Space managers see incoming request via private message


Rollout pace 
Web:
Mobile:
Availability 
  • Available to all Google Workspace customers and Workspace Individual Subscribers 
Resources 
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What’s changing

We are pleased to announce the  launch for additional features of Chat API via the Developer Preview Program, enabling space management at scale on behalf of admin users. These new features, which you can read more about down below, are available to all users currently enrolled in the Developer Preview Program. See here for more information on how to enroll in the Developer Preview program.

Who’s impacted

Admins and developers

Why you’d use it

In 2023, we launched the Space Management tool, which allowed admins to view all the spaces within their organization, understand the activity within those spaces, and perform essential  actions like deleting a space or assigning space managers. While finding the tool helpful, admins expressed a desire for more robust tools to perform these tasks faster and at scale, for example, with the help of APIs. Admins can now use the Chat API to find information and manage their spaces in bulk— specifically they’ll be able to:

  • Audit spaces: Admins can pull a list of all spaces in their organization, which includes detailed information about space settings and metadata like member counts, history setting status, the ability to invite external guests, and more. The list will be exported to a CSV file for further analysis and audit.

  • Delete inactive spaces in bulk: It’s common to create spaces for projects and initiatives that are only relevant for a specific period of time. As these projects move toward completion, activity in these spaces become inactive or abandoned altogether without deletion. This can result in a huge amount of clutter, making it for end users to navigate and search for relevant spaces, and for admins, making it difficult to audit and take action when managing your spaces. You can now easily detect and delete  all inactive or unused spaces, or create an automated cleanup task with the help of Chat API. 

However, there are some cases where less active spaces should not be deleted, such as spaces dedicated to quarterly or annual events. In these situations, admins can use the new API functionality to identify space managers so they can reach out and confirm whether a space should be deleted.

  • User onboarding and offboarding: When a new user joins an organization, it’s important that they’re connected to all relevant spaces, including organization wide spaces or spaces based on specific departments or job roles. Admins can use this functionality to automatically add users to relevant spaces based on specific attributes like their department, role, location, and more.
Conversely, it’s also important to ensure users are removed from spaces when they leave an organization or change roles. Admins can quickly identify all spaces where an outgoing user is a member of and remove them from spaces that are no longer relevant to them. 
  • Audit external members: To monitor and control access to organizations' data, admins can conduct an audit of membership for a specific user or group of users. Admins can use the Google Chat API to generate a list of all space members — this information, combined with a query to the People API, can assist in identifying a space’s external members. As a result, admins may choose to remove specific users from organization's conversations. This can be done on a space-by-space basis using the API directly or with the help of  your own scripts, adjusted to the unique process in your organization.

We plan to introduce more functionality for managing spaces in the future — stay tuned to the Workspace Updates blog for more information.


Getting started
  • End users: There is no end user impact or action required.


Rollout pace

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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing

We’re introducing a new way to manage your communication, including emails, in Google Chat. 

After a space manager generates an email address for a space, members (or anyone in your domain with the email address) can send or forward any email to that space. This provides a great way for teams to easily triage or discuss email content with stakeholders within the space. The email will appear as a clickable card showing a snippet of the email in the designated space. 
Generate email in space settings

Generate email in space settings
Email card in the space

Email card in the space



Who’s impacted 

End users 


Why you’d use it 
Email integration into spaces allows you to choose the communication style that works best for your team. Once the email content is present, members can discuss content or take various actions like triaging and assigning them to different members of the space. 


Getting started 
  • Admins: There is no admin control for this feature. Visit the Help Center to learn more about sending emails to spaces in Chat.
    • Note: existing Google Group policies are respected. For example, if you have restricted group creation in your organization, those users will also be restricted from generating emails for spaces in Chat.
  • End users: 
    • As a space manager, you can create the space’s email address by clicking the name of the space in the top left corner > Space settings > Email section > select Generate email 
    • Once the email address is created by a space manager, all space members can send/forward emails to the space 
    • To send an email to the space, include the space email address in the “to” field of your email composer (in Gmail, Outlook, etc.) 
    • Click on ‘View message’ to view the entire email message in Google Groups 
    • You can change the email address for your space by going to advanced settings. 
    • Visit the Help Center to learn more about sending emails to spaces in Chat. 
Rollout pace
Availability 
  • Available to all Google Workspace customers 
Resources 
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What’s changing
In the last year, we’ve made numerous improvements to Google Chat that help you stay on top of the busy flow of communication and make it easier to prioritize and find the conversations that are most important to you. However, there are some conversations where you always need to be notified, like spaces dealing with customer support or operational issues. 

For conversations that require a higher level of attention, we’re introducing a new “notify all” functionality for in-line threaded spaces. If this option is selected, you will be notified of all new messages in the space. This includes receiving notifications for all @ mentions, threads followed, and even threads that you do not follow, allowing you to stay on top of everything happening in a conversation. 

The options within notification settings are being updated to: “All”, “Main conversations”, “For you”, and “None” so that you can better tailor your notifications preferences for in-line threaded spaces. 


Get notifications for all messages in a Google Chat space


Getting started 

  • Admins: There is no admin control for this feature. 
  • End users: To update your notification settings in a space, click the three dots (more options) next to the space name > Notification settings > select an option for notifications. Or you can click the space header > Notifications > select an option for notifications. Visit the Help Center to learn more about customizing notifications for a space with in-line threading. 
Rollout pace 
Web: 
  • Rapid Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on May 10, 2024 
  • Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on June 4, 2024 
Android: 
iOS: 
Availability 
  • Available to all Google Workspace customers and Workspace Individual Subscribers 
Resources 
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3 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.


Customizable Home tab for Google Chat apps 
Recently, we announced the availability of the "Home" tab for Google Chat apps through the Google Workspace Developer Preview Program. This feature allows developers to create a new tab in their Chat apps, known as “App Home”. App home can be customized to display user-specific dashboards, a list of open items and tasks, and more. We’re excited to announce this is now generally available for Google Workspace developers. | Rollout to Rapid Release domains and Scheduled Release domains is complete. | Available to all Google Workspace customers. | Learn more about sending an app home card message for a Google Chat app.
Customizable Home tab for Google Chat apps

Create Looker Studio reports from Google Sheets 
Looker Studio enables users to quickly build interactive reports and dashboards, and starting today they can now be created directly from Google Sheets. More specifically, users can: 
  • Pick which sheet or cell range to use in the generated report on Looker Studio. 
  • Transform the data in Sheets to an automatically generated Looker Studio report in a single click, and save and share the report with an individual or a team. 
The Looker Studio report remains connected to the Sheet, and can be refreshed to reflect data updates. | Rolling out to Rapid Release domains and Scheduled Release domains now. | Available to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn how to create a Looker Studio report from Google Sheets. 

Create Looker Studio reports from Google Sheets

Export Gemini data for users in your organization 
Super admins can now export all of their users Gemini data, including prompts and Gemini’s responses to those prompts. Expanding takeout to include Gemini data continues to ensure that our customers have control over their organization’s data in order to manage their data privacy and compliance needs. | Rollout to Rapid Release domains and Scheduled Release domains is complete. | Available to Google Workspace customers with the Gemini Enterprise and Gemini Business add-on, as well as those customers with Gemini (gemini.google.com) enabled for their users. | Learn more about exporting Gemini data, exporting all of your organization’s data, and exporting data by organizational unit, group, or user. Additionally, you can use the Help Center to learn more about allowing your users to download their data.





Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


External participants can now join Google Meet client-side encrypted calls 
We’re enhancing the experience for client-side encrypted Google Meet calls to include support for inviting external participants, including users without a Google account. | Learn more about external participants joining CSE Meet calls. 


Client-side encryption can now be selected as a data loss prevention condition 
You can now use client-side encryption as a condition for a data loss prevention (DLP) rule. | Learn more about the DLP rule. 


Seamlessly transfer between devices during a Google Meet call 
You can now smoothly transfer between devices while on a Google Meet call without hanging up and rejoining. | Learn more about transferring between devices during a Google Meet call. 


Import data from Slack to Google Chat using CloudFuze 
With the CloudFuze integration, you can move messages and memberships from Slack channels into Chat spaces. CloudFuze also imports data while maintaining historical timestamps to ensure users can start using spaces right where they left off. | Learn more about Google Chat and CloudFuze.


Get notified about application load failures for your Google Meet Hardware devices 
You can now opt-in to receive email or text message notifications when application load failures occur. Subscribing to alerts can help you stay on-top of what’s happening across your hardware fleet and quickly take action to resolve these issues. | Learn more about application load failure notifications.


Workspace Data Protection rules are now available for Gmail in Beta
Launching first to beta, we’re introducing data loss prevention rules for Gmail. Data protection rules help admins and security experts build a stronger framework around sensitive data to prevent personal or proprietary information from ending up in the wrong hands. | Learn more about Data Protection rules.



Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).   

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What’s changing
We recently announced the ability to import data from other messaging platforms using the Google Chat API. To build upon this, we’re excited to announce a new migration solution from CloudFuze that enables you to import data from Slack into Google Chat. 

With this integration, you can move messages and memberships from Slack channels into Chat spaces. CloudFuze also imports data while maintaining historical timestamps to ensure users can start using spaces right where they left off.
Import data from Slack to Google Chat using CloudFuze


Who’s impacted 
Admins and developers 


Why you’d use it 
Developed in collaboration with Google Workspace, CloudFuze imports your knowledge repository from Slack into Google Chat. 


Additional details 
To import user data from other messaging platforms into Google Chat, please review the original blog post on how to create a Chat app to migrate data. 

Visit the CloudFuze resource page to learn more about user integrity preservation, optimum Cloud Authentication, migration security and more. 


Getting started 

Rollout pace 

Availability 
  • Available to all Google Workspace customers. Note that a separate CloudFuze licensing is required to enable data migrations. 

Resources 
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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing
At Google Cloud Next 2023, we announced interoperability between Google Chat, Microsoft Teams and Slack— powered by Mio and previously available to Workspace customers through a Beta program. We’re pleased to announce that as of today, this solution is generally available for Google Workspace customers. 


Interoperability will enable organizations that use Google Chat and other messaging platforms within their domain to provide a more seamless experience for their users.




Getting started
  • Admins: Learn more about Mio and visit the Mio Help Center for more information.
  • End users: There is no end user action required.

Rollout pace

Availability
  • Available to all Google Workspace customers. Note that separate Mio licensing is required to enable interoperability.


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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.


What’s changing
Google Workspace developers registered in our Developer Preview Program have been able to build Chat apps that can subscribe to Chat events using the Google Workspace Events API. We’re pleased to announce that as of today, this functionality is now available to all Workspace developers.


Chat apps can receive events about the following types of changes in Google Chat:

  • New memberships
  • New or removed reactions to a message
  • New, updated, or removed members in a space
  • Changes to a space, such as the space name or description

Subscribing to these notifications allows Chat apps to respond to important actions in real-time. For details, see subscribe to Google Chat events in the Google Workspace Events API documentation.


Getting started

Rollout pace

Availability

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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing
Last year, we announced the ability to create spaces, memberships, group chats, and more using the Google Chat API. 

Today, we’re excited to introduce enhanced membership management using the Chat API. Specifically, you can now use the Chat API to promote space members to space managers. 
Promote space members to space managers using the Google Chat API


Getting started 

Rollout pace 

Availability 

Resources 
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This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.


What’s changing

Earlier this year, we introduced the integration between Google Chat and Dialogflow CX through the Google Workspace Developer Preview Program. 


Dialogflow helps developers build and host Chat bots that understand natural language with minimal coding effort. The enhanced Dialogflow CX version, now generally available, provides a new way of designing virtual agents by taking a state machine approach to agent design. Now, developers have clear and explicit control over a conversation, enjoy a better end-user experience, and gain access to an improved development workflow. 


The Dialogflow CX integration with Google Chat allows developers to easily create Google Chat apps that are useful in all kinds of interactions, especially those that require natural human speech. For example, consider a Chat app that helps people rent cars. A user might write, "I'd like to rent a car". The Chat app might respond with a question like "Where would you like to pick up the vehicle?" which starts a human-like conversation with the user in which the Chat app both understands and responds with human speech while booking the car rental. 
Build a Dialogflow CX Google Chat app that understands and responds with natural language
Who’s impacted 
Developers 


Why it’s important 
Dialogflow CX enables developers to create Chat apps with virtual agents that are more conversational and capable of performing specific tasks. 


Getting started 

Rollout pace 

Availability 
  • Available to all Google Workspace customers 

Resources 
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[Update - June 7, 2024]: Adaptive audio is now available for customers with the Gemini Enterprise, Gemini Business, Gemini Education, Gemini Education Premium, and AI Meetings and Messaging add-on. Check out this announcement on the Workspace Updates Blog for more information.

This announcement was part of Google Cloud Next ‘24. Visit the Workspace Blog to learn more about the next wave of innovations in Workspace, including enhancements to Gemini for Google Workspace.

What’s changing
As we continue to expand our Gemini for Google Workspace offerings, we're excited to introduce the AI Meetings and Messaging add-on, which will help you have richer meetings and foster more meaningful collaboration.


At launch, the AI Meetings and Messaging add-on will give customers access to Google Meet features such as studio look, studio lighting, studio sound, and take notes for me (coming soon in Alpha) allowing customers to have more effective and efficient meetings. In the future, AI Meetings and Messaging will also provide access to Gemini features in Google Chat features such as on-demand conversation summaries and automatic translation of messages.


Who’s impacted
Admins


Why it’s important
The AI Meetings and Messaging add-on, along with the new AI Security add-on also announced at Google Cloud Next ‘24, give our customers more ways to work with AI that best suits the needs of their organization. The AI Meetings and Messaging add-on can help enhance collaboration across Meet and Chat with a variety of features such as:

  • Generative backgrounds in Google Meet
  • Studio look, studio sound, and studio lighting in Google Meet
  • Real time translated captions in Google Meet
  • Take notes for me in Google Meet (coming soon in alpha) 
  • And upcoming features like:
    • Translate for me in Google Meet and Chat for automatic language detection and translation 
    • Adaptive audio in Google Meet for synchronized audio and no feedback when multiple users join a meeting from a room using only their laptops
    • Screenshare watermark in Google Meet to help discourage the copying and unauthorized distribution of shared content
    • On-demand conversation summaries in the home view of Google Chat to get you caught up quickly

Visit our Help Center for a complete list of features available for the AI Meetings and Messaging add-on. Keep an eye on the Workspace Updates blog for new feature launches in the future.


Additional details
Some announced Meet and Chat features for this add-on will be available later this year. More details on timing will be shared in the coming months here on the Workspace Updates blog. This announcement on the Workspace Updates blog has more information about how to enable alpha testing for your end users.


Getting started
Availability
The AI Meetings and Messaging add-on is available for the following Google Workspace Editions:
  • Business Starter, Standard, and Plus
  • Enterprise Starter, Standard, and Plus
  • Frontline Starter and Standard
  • Enterprise Essentials, Essentials Plus
  • Nonprofits

Resources

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