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What’s changing
We're updating the way Google Meet hardware devices are re-enrolled to provide a more intuitive experience for administrators.


Previously, if a device was re-enrolled without first being deprovisioned, the Admin console would reuse its existing record and device ID — this is changing: 


Starting July 17, 2024, if you re-enroll a device without first deprovisioning it, the Admin console will create a completely new record with a new device ID. The old record will still be there, and you'll need to deprovision it to free up its license. Settings from the old record won't automatically carry over to the new one.

Getting started
Rollout pace
Availability
  • This update impacts all Google Workspace customers with Meet Hardware devices.

Resources

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What’s changing 
We recently announced several updates related to framing options on Google Hardware devices. This included the ability for admins to configure the default camera framing option for their hardware devices. After pausing rollout to optimize performance, we are pleased to announce that this feature is now fully available.


Getting started

Availability
  • Available to all Google Workspace customers with Google Meet hardware devices

Resources

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What’s changing
We recently announced several updates related to framing options on Google Hardware devices. One of these updates was adding framing support for Series One Desk 27 and Board 65 devices, as well as remote controlled Meet hardware devices. We’d like to provide update rollout information for this feature: 

Getting started
  • Admins: There is no admin control or action required.
  • End users: Visit the Help Center to learn more about using device-based framing.

Availability
  • Available to all Google Workspace customers with Google Meet hardware devices

Resources

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What’s changing 
You can currently filter, sort, and display your Google Meet hardware devices by whether they are online, offline, or experiencing an application load-failure. Today, we’re expanding these parameters to include whether the Calendar and Jamboard services are turned OFF. 


The connection between your Meet hardware devices and these two Google products are critical for connecting and collaborating. Allowing admins to filter for devices that match this criteria will help them identify potential gaps in hardware devices and product configurations, which they can quickly rectify. 


For example, if Calendar is turned off on a Google Meet hardware device, it will no longer show the upcoming meeting list when booked for a meeting. Having the Jamboard* service turned off means that the Desk 27 and Board 65 devices will no longer be able to launch Jamboard directly on the device. These services may have been previously turned off in error, and this new capability allows admins to correct it, making the services available again to their users. Note that Jamboard 55-inch devices are not impacted.

You can filter your devices by going to Menu > Devices > Google Meet hardware > Devices > “Device status” and then select the criteria to filter by.

Getting started

Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet hardware devices

Resources
*Jamboard will no longer be on these devices starting October 1, 2024. Learn more about whiteboarding in Workspace here.


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Update

[July 10, 2024]: Rollout is now complete for the default camera framing option admin setting.

[June 6, 2024]: Please see the latest rollout information for adding framing support for Series One Desk 27 and Board 65 devices, as well as remote controlled Meet hardware devices here.

[May 21, 2024]: We have paused the rollout for this feature while we evaluate performance and quality. We will provide an update with new rollout information as soon as possible. We apologize for any inconvenience caused.

What’s changing
We’re introducing several updates around framing controls for Google Meet hardware devices:


First, we’re introducing an admin setting which will allow admins to choose a default framing option for their meeting spaces, ensuring every meeting begins with an optimally configured view. This will help your users jump right into their meetings without having to re-adjust camera settings from the previous meeting. This can be set individually for each device or via the bulk updates across your fleet.

Setting the default camera framing option in the Admin console




Next, we’re adding framing support on whiteboards (Series One Desk 27 and Board 65) and remote controlled only Google Meet hardware devices, which will help ensure optimal camera framing on these devices.


Remote control framing user interfaceWhiteboard framing user interface




Finally, we’re making a few small adjustments to how camera framing settings appear on hardware devices. For Meet on Android, we’re removing the “Continuous framing” toggles and replacing them with a “Framing by” toggle. Depending on the third-party devices you’re using, you’ll see “Framing by Logitech”,“Framing by Huddly” or “Framing by Poly”, for example. We’re also changing the “Home” button to “Reset to default”.
Updated camera framing settings on Meet hardware devices



Getting started
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What’s changingTo ensure customers with Google Meet hardware devices have sufficient notice about canceled or expired device subscriptions, we’re adding notifications in the Admin console. Depending on your subscription details and timeline, you will see: 

  • A warning banner in the Google Meet hardware section of Admin console when your Google Meet hardware subscription has expired and suspension is imminent. It will include the suspension date. 

  • A warning banner in the Google Meet hardware section of Admin console when your Google Meet hardware subscription has been suspended. 

Meet hardware subscription has been suspended.
  • An on-device suspension warning. 
    • The on-device warning will be ON by default and will begin to appear for customers with imminent suspensions starting May 29, 2024. 
    • To turn the on-device warning OFF, go to Admin console > Google Meet hardware > Settings > On-device suspension warning > Prevent devices from displaying on-screen suspension warnings. 
    • If this box is checked, devices will not display an on-device warning during the 3-day period prior to subscription suspension. 
On-device suspension warning in GMh admin console

On-device suspension warning in GMh Admin Console 

Who’s impacted 
Admins and end users



Why it’s important 
These notifications ensure admins are aware of potential subscription and/or functionality changes for the Google Meet hardware devices in their domain. 



Additional details 
The ‘Provisioning Status’ column and filter will be removed from the Device list page. 



Getting started 
  • Admins: For each Google Meet hardware device you purchase, you also purchase and assign a software license to that device. Licenses allow your device to work with the Google Meet service and gain access to device management tools in the Google Admin console. Visit the Help Center to learn more about licensing.
  • End users: If a on-device suspension warning occurs, people in the room will see a warning when the device is 3 days away from suspension. 
On-device suspension warning on GMh device

On-device suspension warning on GMh device

Rollout pace

Availability 
  • This update impacts all Google Workspace customers with Meet hardware devices. 

Resources 





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What’s changing 
As part of an ongoing series of improvements for managing Google Meet hardware devices, we recently announced that we would begin capturing application load failures across Meet hardware devices. Beginning today, you can now opt-in to receive email or text message notifications when these failures occur. Subscribing to alerts can help you stay on-top of what’s happening across your hardware fleet and quickly take action to resolve these issues.


Getting started

Rollout pace
  • Rapid and Scheduled Release domains: Extended rollout (potentially longer than 15 days for feature visibility) starting on April 25, 2024. We anticipate rollout to take around six weeks to complete.

Availability
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What’s changing 
Since September 2023, Workspace users have enjoyed the convenience of launching FigJam, Figma’s free online whiteboard, directly in Google Meet. We’re excited to announce that you can now launch FigJam both in and out of an active Meet call from the Series One Board 65 and Desk 27 devices.




Who’s impacted
Admins and end users


Why you’d use it
Prior to this update, these rich collaborative tools were only available within a Meet call — now you can launch them from Board 65 and Desk 27 devices outside of a call for on-demand collaboration and problem solving. Existing Jamboard customers can find more resources related to the FigJam and Google Meet integration here.


Additional details
Migrating your Jamboard files to Figma
Figma’s integration allows users to easily migrate their existing Jamboards to FigJam files through the FigJam importer. 


Device support for additional apps
This enhancement is part of the next phase of digital whiteboarding for Google Workspace. We’ll continue to keep you updated as we add support for launching additional applications directly from Board 65 and Desk 27 devices. 


Getting started
Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices
Resources

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What’s changing

For more than a year, Workspace users have enjoyed the convenience of launching Miro’s visual collaboration tools that can be directly installed in Google Meet.

We’re building upon this by giving users the ability to launch Miro from a Series One Board 65 or Desk 27, either in an active Meet call or directly from the device home screen. 


Who’s impacted
Admins and end users 


Why you’d use it 
Previously, you could access Miro’s rich tools and templates on the Board 65 and Desk 27, such as brainstorming with digital sticky notes and planning agile workflows, during a Meet call. With this update, you can access these tools directly from the Board 65 and Desk 27 whenever collaboration strikes, outside of a Meet call. Visit the Google Workspace Blog for more information on the Google Meet and Miro integration.


Additional details
In late 2024, we will wind down the Jamboard whiteboarding app and continue with the previously planned end of support for Google Jamboard devices. Leveraging our partner ecosystem, including Miro, FigJam and LucidSpark, is part of our effort to continue providing the best whiteboard experiences in Workspace. Please use the following article in the Miro Help Center for more information about migrating your Jamboard files to Miro.


Getting started

Rollout pace

Availability
  • The Miro import tool is available to all Workspace customers.
  • The ability to open Miro on Board 65 and Desk 27 is available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices.


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4 New updates

Unless otherwise indicated, the features below are available to all Google Workspace customers, and are fully launched or in the process of rolling out. Rollouts should take no more than 15 business days to complete if launching to both Rapid and Scheduled Release at the same time. If not, each stage of rollout should take no more than 15 business days to complete.



Banner alerts for Google Drive item capacity limits in shared drives 

To give users more visibility when shared drives in their domain are approaching the item capacity limit (400,000 items), we’re introducing banner alerts that identify current shared drive capacity. These banners will be visible when less than 20% capacity is left and will appear only for users who have edit access to add content to the specific shared drive. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for April 3, 2024. | Available to Google Workspace Business Standard, Business Plus, Essentials Starter, Enterprise Essentials, Enterprise Essentials Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, and Nonprofits. | Learn more about item capacity limits in shared drives.


Input numbers into slider controls across Google Docs, Slides and Drawings
We’ve added a number input next to all slider controls used for image and shape adjustments in Google Docs, Slides and Drawings. With this update, we hope it is easier for you to make adjustments more precisely. | Rolling out to Rapid Release domains now; launch to Scheduled Release domains planned for April 2, 2024. | Available to Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more about cropping and adjusting images.

Updated version history limits for Apps Script projects
Earlier this year, we announced that you can create and save up to 200 versions for newly created scripts. We’ve expanded this limit to all scripts. If needed, you can permanently delete multiple script versions at the same time from the project history page using the new “Bulk delete” feature. | This is available now to all Google Workspace customers, Google Workspace Individual subscribers, and users with personal Google accounts. | Learn more using our developer documentation on working with Apps Script versions.


Google Meet-certified Logitech Rally Bar Huddle room kits are now available
Logitech Rally Bar Huddle room kits for Google Meet are now available for purchase. These kits are optimized for small spaces that can accommodate 3 to 5 people. The device can be used as a meeting room appliance, in USB mode connected to a meeting room PC, or connected via laptop. | This is available now to all Google Workspace customers with Google Meet hardware devices. | Visit Logitech’s website for more information on purchasing a room kit.

Google Meet-certified Logitech Rally Bar Huddle room kits are now available



Previous announcements

The announcements below were published on the Workspace Updates blog earlier this week. Please refer to the original blog posts for complete details.


Application load failures are now captured for the Google Meet hardware devices 
Admins can now see when the Google Meet app fails to load for a device. | Learn more about application load failures.


Create fully customized email campaigns using new layout editor tool 
Starting this week, even more users across Google Workspace editions can now create customized email layouts using a new email layout editor that is accessible from the compose screen in Gmail or Google Drive. In the layout editor, you can create a new email layout from scratch or select from a predefined set of email templates, which include images, text elements and buttons. | Available to Workspace Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Standard, Education Plus and Workspace Individual subscribers only. | Learn more about customizable email campaigns.


Select App Access Controls can now be applied at the organizational unit 
Google Workspace Admins can now configure a number of App Access Control (AAC) policies at the Organizational Unit (OU) level. | Learn more about App Access Controls.


Import data from other messaging platforms using the Google Chat API is now generally available
Google Workspace developers registered in our Workspace Developer Preview program have been able to import user data from other messaging platforms into Google Chat using the Google Chat APIs. This functionality is now generally available to all Workspace developers and admins. | Learn more about importing data using the Chat API.


Subtly enhance your appearance with portrait touch-up when using Google Meet on the web
In October 2023, we introduced portrait touch-up for Google Meet on mobile devices. We’re extending this functionality to Google Meet on the web. Portrait touch-up can be used to lightly touch up your appearance before or during a meeting, helping you feel more comfortable and confident in your appearance during video calls. | Available to Business Standard, Business Plus, Enterprise Essentials, Enterprise Starter, Enterprise Standard, Enterprise Plus, Education Plus, Teaching & Learning Upgrade, Google One and Google Workspace Individual subscribers only. | Learn more about subtly enhancing your appearance with portrait touch-up. 


Completed rollouts

The features below completed their rollouts to Rapid Release domains, Scheduled Release domains, or both. Please refer to the original blog posts for additional details.


Rapid Release Domains: 
Scheduled Release Domains: 
Rapid and Scheduled Release Domains: 

For a recap of announcements in the past six months, check out What’s new in Google Workspace (recent releases).  

 




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What’s changing
In November 2023, we announced a series of improvements for managing Google Meet hardware devices, which included surfacing additional information about device issues, such as a description of the issue, when the issue was detected, and more. Today, we’re adding an additional data point: admins can now see when the Google Meet app fails to load for a device.


“Application load failures” will now be displayed in the “Device status” column.


When you click on the alert, you’ll see more detailed information on the error.






Getting started
  • Admins: 
    • To filter for devices that are in the “Application load failure” state specifically, navigate to Admin Console > Google Meet hardware > Devices > Filter by ‘Device Status’ and select ‘Application load failure’.
    • Visit the Help Center to learn more about understanding device usage in your organization.
  • End users: There is no end user impact or action required.

Rollout pace


Availability
  • Available to all Google Workspace customers with Google Meet hardware devices

Resources

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What’s changing 
One of the challenges of joining a virtual meeting from a conference room, is that the people in the room are identified by the name of the conference room rather than as individuals. Google Meet’s room check-in feature helps ensure everyone in the meeting can see your name and be aware of your presence. If you’re using companion mode on the web, you can now check in to your meeting room directly from the green room. Then, when you enter the call, everyone will immediately see your name alongside the conference room you’re joining from. Previously, you were prompted to check in once you were on the call, which is still available if you did not check in from the green room.


Checking in from the green room ensures that everyone in the meeting can see your name when you join

Getting started

Rollout pace

Availability
  • Available to all Google Workspace customers with Meet Hardware devices

Resources

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What’s changing

We’re making changes to the terminology that refers to  when a Meet hardware device is no longer supported:

  • ‘End of Meet support date’ replaces Auto-Update Expiration (AUE) in the Meet hardware Help Center.
  • The Admin console will show ‘end of Meet support’ instead of ‘EOL (end of life)’ in both device information and fleet overview pages.
  • The field name for “end of life” in Admin console’s CSV downloads will change from “eolDate” to “endOfMeetSupportDate”
End of Meet support as indicated in the device information page


End of Meet support as indicated in the Google Meet hardware fleet overview


Additional details

The end of Meet support date for Intel 10th generation devices have been extended from June 2028 to June 2029 to reflect their continued availability.


Getting started


Rollout pace


Availability

  • This update impacts all Google Workspace customers with Meet hardware devices. 


Resources


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What’s changing 
In September 2023, we announced the next phase of digital whiteboarding for Google Workspace. At that time, we announced that new whiteboarding tools would soon be integrated with Series One Board 65 and Desk 27 devices. By the end of the month, Lucidspark by Lucid Software can be launched directly from these devices. With this integration, users will be able to share and participate in a Lucidspark whiteboard session in a Meet call, either initiated from the Series One Board 65 and Desk 27 or a remote participant on the call.



Who’s impacted
Admins and end users


Why you’d use it 
Integrating third-party collaboration tools is a key component of the new digital whiteboarding experience in Google Workspace. Specifically, we’ve heard from our customers that whiteboarding tools like Lucidspark by Lucid Software help their teams work better together with features like infinite canvas, templates, and diagramming. Today, Lucidspark can already be launched inside a Meet call from your laptop. Now, you also have the option to use Lucidspark on the Board 65 and Desk 27 devices within a Meet call.


Later this year we’ll introduce support for launching FigJam and Miro directly from Board 65 and Desk 27 devices. We’ll provide an update here on the Workspace Updates blog with more information at that time. For more information on the future of digital whiteboarding in Workspace, please refer to our initial announcement.


Getting started

Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet Board 65 and Desk 27 devices


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What’s changing 
We’re expanding the existing interoperability between Google Meet, Cisco Webex, and Zoom to include Android-based Meet hardware devices from Poly. Specifically, these devices include: Poly Studio X30, X50, X52, and X70. 


Note that Webex and Zoom interoperability supports core video conferencing features. Some advanced features, such as polls, wired present, and dual-screen support may not be available when using Poly Meet hardware to join Webex or Zoom meetings.

Getting started

Admins: 
End users: 
  • When enabled by your admin, you can join a Webex or Zoom meeting from a Poly Android-based Google Meet hardware device by: 
    • Joining an ad-hoc call by tapping "Join or start a meeting" on your touch controller and selecting Webex or Zoom from the dropdown options. 
    • Joining a scheduled call by adding a room to an event with Webex or Zoom meeting details.  
      • Note: Calendar events that originate outside of Google Calendar must be duplicated and populated with room details manually.
  • Visit the Help Center to learn more about Google Meet interoperability.
Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet hardware subscriptions

Resources

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What’s changing 
Google Meet is now supported on Logitech’s Rally Bar and Rally Bar Mini Android-based appliances for collaboration rooms and spaces of just about any size. After initial setup, admins can easily enroll, manage, and monitor these devices using the Google admin console. Google Meet on Logitech Android-based devices is supported on CollabOS v1.11 as a video conferencing provider. The following Logitech Android devices now support Google Meet: 
  • Logitech Rally Bar 
  • Logitech Rally Bar Mini
  • Tap IP


Additional details
As part of this launch, we are also providing admins with a new capability to protect their room devices using a passcode. This ensures that only authorized users are able to access and change the room’s device settings. This feature is only available for Logitech Rally Bar and Rally Bar Mini in appliance mode, where Rally Bar’s built-in computer supports Google Meet without the need for an additional computer or a user’s laptop. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware and enrolling your devices.

Getting started
  • Admins: 
    • Logitech Rally Bar and Rally Bar Mini appliances will need to be updated to CollabOS 1.11 in order to select Google Meet as the conferencing partner application. 
    • Once the device is updated to CollabOS 1.11 and the conferencing partner is set to Google Meet, follow the on-device prompts to enroll the device onto the Google Meet hardware admin console. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware.
    • Google Meet on Logitech Android appliances require Google Meet hardware licenses, please reach out to a Google Meet hardware reseller. 

  • End users: No action required. Once a Logitech Rally Bar and Rally Bar Mini have been successfully enrolled, you can join Google Meet meetings normally.
Rollout pace
  • This update is available as part of Logitech’s CollabOS 1.11 release. For more information, please reach out to your Logitech account team or reseller.

Availability
  • Available on Logitech Rally Bar and Rally Bar Mini customers. Support for additional Logitech devices will be added over time. 
  • Available to all Google Workspace customers.


Resources


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What’s changing
We’re making some changes to how certain Google Meet hardware information can be accessed: 
  • The following fields will no longer be exported from the Meet Devices list page of the Admin console (Devices > Google Meet hardware > Devices): 
    • assignedCalendarGeneratedResourceName
    • assignedRoomResourceName 
    • assignedRoomBuilding 
    • assignedRoomFloor 
  • If you receive email alerts when a hardware issue is detected, those emails will no longer include the “Asset location” value. 
This information can still be found by going to the device detail page under the Calendar card or by querying the resources.calendars.list method in the Admin SDK API using the resource calendar email. 


Getting started 

Rollout pace 

Availability 
  • This update impacts all Google Workspace customers with Meet Hardware devices. 

Resources 
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What’s changing
As part of our initiative to bring adaptive framing to Google Meet meeting rooms, we’re proud to announce that you can now access Huddly’s continuous framing capability available as part of the Series One room kit hardware devices. Huddly’s new framing solution continuously adjusts to include participants coming and leaving the room. The feature can be turned on by meeting participants directly from the touch controller. Using Huddly framing helps keep those in the meeting room in view no matter where they are, so that they’re more visible to other participants in the meeting which creates a more engaging experience.

To support this change, we’ve: 
  • Updated the camera control tab on the touch controller to display all the framing options available in your meeting rooms and allow users to toggle between them. 
  • Moved the camera self-view from the manual control component on the touch controller to the TV/monitor display for optimal placement. With meeting spaces becoming more diverse, the display is the most common, accessible interface to all meeting participants. 
  • Changed “home” button in manual control to “Reset to Default”

Select “Camera control” and then “Framing by Huddly” to use this feature.


Getting started

  • Admins: There is no admin control for this feature at this time. We plan to introduce an admin control in the future and will provide more information once it’s available.
  • End users: This feature will be OFF by default. Visit the Help Center to learn more about using device-based framing and using the Meet the touchscreen to control audio and video. Note that Huddly continuous framing must be turned on for each meeting and will not carry over to the subsequent meetings. 

Rollout pace


Availability

  • Available to all Google Workspace customers using Google Meet Series One room kits 

Learn more

Resources


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What’s changing 
In 2022, we introduced several improvements for managing Google Meet hardware devices. These improvements included surfacing additional information about device issues, such as a description of the issue, when the issue was detected, and more. Today, we’re taking these improvements one step further by providing admins with even more data points. Specifically, admins will now be able to see the following types of usage data:


Issues: device health problems that are detected and persist over time. This is existing functionality and will continue to include the following issue types:
  • Device offline
  • Missing microphone
  • Missing speaker
  • Missing camera
  • Missing controller
  • Missing display
  • Missing default microphone
  • Missing default speaker
  • Missing default camera
  • Missing default whiteboard camera

Activities: records of how a hardware device is being used at any given time, including:
  • Meet call 
  • Zoom call 
  • Webex call
  • Bring-your-own-device mode [or computer connected]
  • Local present
  • Whiteboard camera present 
  • Peripheral firmware update 


Events: any notable point-in-time occurrence that can be useful for admins looking to troubleshoot issues, including:
  • Operating system update 
  • Feedback filed
  • Restart
Who’s impacted
Admins


Why it matters
The health and functionality of your Meet hardware fleet is critical for connection and collaboration. As such, it’s important that admins have the information and context they need to troubleshoot issues across their fleet. With these additional data points, admins will have even greater insight and context into issues, allowing them to troubleshoot and resolve them faster.


Additional details
Google Meet Hardware devices that do not run ChromeOS (such as Poly X30, X50, X70) will only support activity data for Meet calls at this time.


Getting started


Rollout pace

Availability
  • Available to all Google Workspace customers with Google Meet hardware devices

Resources

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Quick summary
Currently, Google Meet automatically adjusts your lighting for meetings on the web, helping to improve your video quality in underexposed environments. We’re now expanding this functionality to meetings taken on Google Meet Series One Desk 27 and Acer Chromebase for Meetings devices. If these devices detect that your video appears underexposed, it will adjust the brightness to improve how you appear in the meeting. We plan to expand this functionality to larger meeting room devices in the future. 


Getting started 
  • Admins: There is no admin control for this feature. 
  • End users: The feature will trigger automatically when Meet detects that the users’ video is underexposed. Users can disable the feature in the settings menu for the active meeting. Visit the Help Center to learn more about turning on automatic video lighting adjustment. 

Rollout pace 

Availability 
  • Available for all Google Workspace customers using Series One Desk 27 devices and Acer Chromebase for Meetings devices 

Resources 
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