JP7503291B2 - Order reception device - Google Patents

Description

The present invention relates to order reception devices such as ticket vending machines and self-order terminals.

Conventionally, a ticket vending machine displays selectable products on its operation screen (e.g., a touch panel), and allows a customer to select the product they want by touching the part that displays it, and then makes payment, etc., and issues a meal ticket corresponding to the selected product.

When trying to avoid allergenic or avoidant ingredients, it was necessary to select products while visually checking the allergy symbols displayed on the operation screen, but this operation was cumbersome and users were prone to making the wrong selection.

JP 2012-59142 A

The present invention has been made in consideration of the above points, and its purpose is to provide an order reception device that allows customers to easily select products while avoiding allergenic ingredients and repellent ingredients.

The order receiving device of the present invention comprises a designation means for designating a component contained in an item, and a display control means for switchably displaying a first screen which displays the designated item containing the component designated by the designation means and other items in a selectable manner without changing its appearance, and a second screen which displays the designated item containing the component designated by the designation means and other items in a selectable manner with different appearances, and is characterized in that when the component is designated by the designation means, the order receiving device comprises a settlement means which controls the selection of the designated item and settles the designated item and other items selected on the first screen and the second screen in a lump sum.

FIG. A diagram showing an example of the system configuration of a ticket vending machine 1. FIG. 4 is a diagram showing an example of a product file stored in a RAM 45. FIG. 13 is a diagram showing an example of a product selection screen G1 (G1-1). 1 is an operational flow diagram showing an example of a ticket issuing process executed by the ticket vending machine 1. FIG. FIG. 13 is a diagram showing an example of an ingredient designation screen G2. FIG. 13 is a diagram showing an example of a product selection screen G1 (G1-2). FIG. 13 is a diagram showing an example of a product selection screen G1 (G1-3). FIG. 13 is a diagram showing an example of a product selection screen G1 (G1-4). FIG. 13 shows an example of a deposit screen G3. A diagram showing examples of meal tickets S1, 2, 3, and 4. FIG. 2 is a diagram showing an example of an installation configuration of multiple ticket vending machines 1.

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a perspective view of a ticket vending machine (order receiving device, vending machine, product sales data processing device) 1 according to an embodiment of the present invention. FIG. 12 is a diagram showing an example of an installation configuration of a plurality of ticket vending machines 1. The ticket vending machine 1 is installed, for example, in a restaurant so that customers can purchase meal tickets corresponding to products (cooking menus). As shown in FIG. 12, one (or a plurality) of ticket vending machines 1 may be installed in one store (restaurant) S1, S2, or one (or a plurality) of stores (restaurants) S3-1 to 5. The ticket vending machine 1 may be operable by a mobile terminal S6 carried by a customer (or a store clerk). Each ticket vending machine 1 may be connected by a communication line S7, and input/output data generated by each ticket vending machine 1 may be managed (master management, sales tally, etc.) by a ticket vending machine management device (e.g., cloud) S4. For example, a member's card may be issued for a plurality (or a single) of stores S1, S2, S3-1 to 5, and the member's card may be used to settle accounts at each ticket vending machine 1. The management of the member's card may be performed by, for example, a member management server S5 connected to the communication line S7.

Next, the ticket vending machine 1 will be described. As shown in FIG. 1, a touch panel 11 that serves as an input key operation section is provided on the upper front surface of the ticket vending machine 1. A screen (product input screen) is displayed on the touch panel 11 for customers to perform specific operations, including purchasing products. Customers can purchase a meal ticket for a desired product by touching (pressing) with their finger the product input screen, which includes product pictures and buttons displayed on the touch panel 11. In other words, the touch panel 11 is both a display means and an input means, and also a selection means for selecting the product to be issued.

At the bottom of the side (along the left side as viewed from the front) of the touch panel 11 on the front of the ticket vending machine 1, there is an issuance port 31 for issuing paper slips (medium, hereafter referred to as "meal tickets") as described below. At the top of the issuance port 31, there is a non-cash payment processing unit 21. The non-cash payment processing unit 21 performs all payment processing other than cash (such as electronic money payment and credit card payment), and has a card processing unit 23 and a mobile terminal processing unit 25. The card processing unit 23 has an IC card insertion unit 23a for inserting an IC card and performing payment processing, a contactless card reading unit 23b for holding a contactless card and performing payment processing, and a magnetic card insertion unit 23c for inserting a magnetic card and performing payment processing. The mobile terminal processing unit 25 reads a two-dimensional code displayed on the touch panel of a mobile terminal (medium) (not shown) and performs payment processing, etc.

In addition, below the touch panel 11 on the front of the ticket vending machine 1, there are provided a banknote insertion slot 13, a banknote discharge slot 15, a coin insertion slot 17, a coin discharge slot 19, etc. Banknotes are inserted into the banknote insertion slot 13 when making a deposit, and banknotes are discharged from the banknote discharge slot 15 when making a payment, such as change or a refund. Coins are inserted into the coin insertion slot 17 when making a deposit, and coins are discharged from the coin discharge slot 19 when making a payment.

Figure 2 is a diagram showing an example of the system configuration of the ticket vending machine 1. The system configuration of the ticket vending machine 1 shown in the figure includes a CPU 41, a flash memory 43, a RAM 45, a touch panel 11, a communication unit 47, an issuing unit (issuing means) 49, a non-cash payment processing unit 21, a banknote processing unit 51, and a coin processing unit 53.

The CPU 41 is a control means that controls the overall processing operation of the ticket vending machine 1. The RAM 45 corresponds to a main memory device, and is used as a working area when the CPU 41 executes calculation processing. A temporary storage area is also set in the RAM 45 for storing data such as the deposit amount for one deposit and the current balance. Product files are stored in the RAM 45. Figure 3 is a diagram showing an example of a product file stored in the RAM 45. As shown in the figure, the product file consists of various product information such as the product code (product identification information), product name, price, and purchase format (eat-in/take-out) of each product.

The flash memory 43 corresponds to an auxiliary storage device, and stores not only the programs executed by the CPU 41, but also various setting data and the like used by the CPU 41 during calculation processing. Note that instead of the flash memory 43, other storage devices such as a hard disk may be used.

The touch panel 11 is a display means that displays a predetermined screen under the control of the CPU 41. The CPU 41 also executes a predetermined control process based on an operation signal output in response to an operation performed on the touch panel 11. The touch panel 11 is also a selection means (operation means) that selects the product to be issued. The communication unit 47 is a sending/receiving means that executes communication with the outside, and has a function of communicating with an external device (such as a management device) via a network or a dedicated line, for example. This can be wired or wireless. The communication unit 47 may also function as a reception means that receives information on the non-cash payment method selected on the mobile terminal and information on the planned purchase of a product or service via a server (management device) or the like.

The issuing unit 49 is configured with a mechanism that controls the issuance of meal tickets for products selected on the touch panel 11, prints the necessary information about the selected product on the ticket paper, and ejects the printed ticket to the issuing port 31. In other words, the issuing unit 49 is an ejection means that ejects the meal tickets. The meal tickets issued by this issuing unit 49 are partially cut in the width direction of the paper (only the center is left and both sides are cut), which eliminates the need for a tray to receive the issued meal tickets.

The banknote processing unit 51 performs all processing related to banknotes. Specifically, the banknote processing unit 51 determines the type of banknote inserted through the banknote insertion slot 13 as a banknote authentication process. The banknote processing unit 51 also counts the number of banknotes of each denomination inserted through the banknote insertion slot 13. When returning change, the banknote processing unit 51 selects the required denomination of banknotes from among the banknotes stored in the banknote storage inside the ticket vending machine 1 and discharges the required number of banknotes to the banknote discharge slot 15.

The coin processing unit 53 performs general processing related to coins. Specifically, like the banknote processing unit 51, the coin processing unit 53 performs operations such as coin authentication, counting the number of coins of each denomination, selecting coins of the required denomination from among the coins stored inside the ticket vending machine 1, and discharging them from the coin discharge port 19.

Figure 5 is an operational flow diagram showing an example of a ticket issuing process executed by the ticket vending machine 1. The process shown in this diagram is realized by the CPU 41 executing a program stored in the flash memory 43.

Here, we will explain a method in which customers in the same group (for example, one family) include both customers who have food allergies to certain allergen ingredients and customers who do not, so first select products using a screen that does not allow the selection of products that contain certain allergen ingredients, then select products using a normal screen that allows the selection of all products, and then pay for both products together.

For example, before the operation is started, assume that the touch panel 11 of the ticket vending machine 1 displays the product selection screen G1 (G1-1) for normal product selection as shown in FIG. 4 (step 1-1). As shown in the figure, this product selection screen G1-1 displays a number of product display selection buttons G11, designated ingredient selection buttons G12, display switch buttons G13, redo button G14, ticket issue button G15, selected product display field G16, total amount display section G18, etc. The product display selection button G11 displays a picture of the product, the product name, and the price of the product, and is a button that allows the user to select the product by pressing this product display selection button G11. The designated ingredient selection button G12 is a button for transitioning to an ingredient selection screen G2 for the customer operating the ticket vending machine 1 to specify ingredients that the customer wants to avoid. The display switch button G13 is a button for switching between the normal product selection screen G1 (G-1, etc.) and the product selection screen G1 (G1-2) that takes into account allergen ingredients, etc. The redo button G14 is pressed when changing or canceling a selected product. The ticket issue button G15 is pressed when all product selections have been completed and the fees for those products are to be settled and tickets are to be issued. The selected product display field G16 displays the products selected using the product display selection button G11 or the like. The total amount display section G18 displays the total amount of the ordered products. In addition, by pressing the tab G19, the user can switch between multiple product selection screens G1-1. Furthermore, the product selection screen G1-1 can also display various other information than those described above. For example, various buttons for specifying the language to be used, specifying take-out or eat-in, specifying the quantity of products, etc., as well as advertisements, promotional information, etc. may be displayed.

Next, it is determined whether the designated ingredient selection button G12 has been pressed (step 1-2), and if it has been pressed in this example, the process proceeds to step 1-11, where the ingredient selection screen G2 as shown in FIG. 6 is displayed. The ingredient selection screen G2 displays a group of allergen ingredient selection buttons G21 at the top, a group of avoided ingredient selection buttons G23 below that, and further below that a return button G25 and a multiple customer simultaneous designated ingredient selection button G26. The group of allergen ingredient selection buttons G21 are buttons for selecting various allergen ingredients (constituent elements), and the group of avoided ingredient selection buttons G23 are buttons for selecting various avoided ingredients (constituent elements).

The allergen ingredient designation button group G21 includes an ALL button (summary button) G211, and the avoidable ingredient designation button group G23 also includes an ALL button G231. Pressing the ALL button G211 allows the user to designate all the various allergen ingredients (components), while pressing the ALL button G231 allows the user to designate all the various avoidable ingredients (components). It is preferable that after pressing the ALL button G211 or 231, the designation is cancelled by pressing the button again. As shown to the right of the dotted arrow in Figure 6, the allergen ingredient designation button group G21 may display a health hazard ingredient designation button group G21' instead of each of the allergen ingredient designation buttons G21 or together with each of the allergen ingredient designation buttons G21.

Health hazard-inducing ingredients are ingredients that may cause a certain health hazard (including illness) if consumed by a customer. As shown to the right of the dotted arrow in FIG. 6, a group of buttons G23' for designating ingredients that are prohibited from being eaten or consumed according to a particular religion (e.g., Islam, Judaism, etc.) or ideology (e.g., vegetarianism, etc.) may be displayed as the group of buttons G23 for designating ingredients that are hazardous to health. In the above example, the group of buttons G21 for designating ingredients that are allergens are displayed on the top and the group of buttons G23 for designating ingredients that are hazardous to health are displayed on the bottom, but the order of the buttons may be reversed. For example, the order of the buttons may be changed depending on the language displayed on the screen of the ticket vending machine 1. For example, the order of the buttons may be the same for Japanese, and the order of the buttons may be reversed for Arabic.

Also, the food ingredient selection screen G2 may display an alcohol selection button group G27. The alcohol selection button group G27 displays people who cannot consume alcohol, such as a "minor selection button" or a "driver selection button." The alcohol selection button group G27 makes it possible to reliably avoid all products that contain alcohol.

The health hazard food designation button group G21', religion or ideology avoided food designation button group G23', and alcohol designation button group G27 functions allow multiple allergen food ingredients, religion or ideology avoided food ingredients, and alcohol to be designated all at once rather than individually, making it easy to select designated food ingredients based on the customer's status (such as various illnesses, religion or ideology, legal restrictions, or being a driver).

The multiple customer simultaneous designated ingredient selection button G26 is a button used when multiple customers in the same group each specify different ingredients. For example, customer A can press the "Customer 01" button in the multiple customer simultaneous designated ingredient selection button G26 and select a designated ingredient, and then customer B can press the "Customer 02" button in the multiple customer simultaneous designated ingredient selection button G26 and select a designated ingredient. When the "Customer 01" button is pressed, the customer in use display field G26A is displayed in the upper left of the ingredient specification screen G2. The customer in use display field G26A may also be displayed in various screens described below. This configuration allows multiple customers in the same group to easily and smoothly specify different ingredients. Also, for example, when the designated ingredients of "Customer 01" and "Customer 02" overlap, it is preferable to change the display mode so that it is clear that they have been selected in duplicate. As for the display mode, a mark may be used, or the button may be divided and different display modes (such as colors) may be displayed for each.

In this example, the user presses the "Milk" button in the group of allergen ingredient designation buttons G21 to designate it as the designated ingredient, and then presses the back button G25. This causes the process to return from step 1-12 to step 1-1. When the process returns to step 1-1, the product selection screen G1 (G1-2) shown in FIG. 7, which is displayed according to the designated components, is displayed as the selected product selection screen G1. In the product selection screen G1-2, the same parts as those in the product selection screen G1-1 above are designated by the same reference numerals, and detailed descriptions of these parts are omitted.

The difference between the product selection screen G1-2 and the product selection screen G1-1 is that the display mode of the product display selection button G11 of the product containing the specified ingredient (in this example, "cheeseburger") among the displayed product display selection buttons G11 is different from the display mode of the other product display selection buttons G11. That is, in this example, it is displayed in a different color, but it may be displayed darker or with a red frame. Furthermore, in the example shown in FIG. 7, a comment field G111 is provided around the product display selection button G11 of the product containing the specified ingredient, and a comment (notice) such as "Cannot be selected. Contains "specified ingredient". If you want to select it, touch "Display switch". Note that this comment field G111 is not usually displayed, and may be configured to be displayed when the corresponding product display selection button G11 is pressed. In addition, the comment field G111 may be displayed so as to overlap the "french fries selection button" or the "chicken nuggets selection button" in the product display selection button G11 in order to display it large and easy to read. Also, instead of the comment field G111, a screen like the comment field G111A shown on the right side of the product selection screen G1-2 in Figure 7 may be displayed, asking the user to select a specific ingredient, such as "Includes specific ingredients. Would you like to select them? Yes or No?".

In addition, the comment field G111 may state which type of designated ingredient it is. That is, for example, instead of "designated ingredient" in the comment field G111, words such as "allergenic ingredient", "avoided ingredient", "allergenic ingredient and avoided ingredient", or more specifically "milk" may be written. In this example, the product display selection button G11 of the product containing the designated designated ingredient (cheeseburger) is configured so that it cannot be pressed (no reaction when pressed) (selection is not possible), but it may be configured so that it can be pressed (selection restriction). If the product display selection button G11 of the product containing the designated designated ingredient (cheeseburger) is displayed even if it cannot be pressed, it is possible to inform the customer that there is a product that can be selected normally. In addition, if the product display selection button G11 of the product containing the designated designated ingredient (cheeseburger) is configured so that it can be pressed, a notice such as "This product is an excluded product. Do you want to order it?" may be displayed after pressing, and the customer may be asked again whether or not to select it, and then either "Yes" or "No" may be pressed (selection is permitted by a confirmation operation). Additionally, the product display selection button G11 for the product (cheeseburger) that contains the specified ingredient may be configured not to be displayed on the product selection screen G1-2.

In this example, the product selection screen G1-2 is used to select a product other than the product containing the specified ingredient (step 1-3). As a result, the selected product is displayed in the selected product display field G16 of the product selection screen G1-2 (step 1-4). Using the product selection screen G1-2, the above steps 1-1, "N" in step 1-2, "Y" in step 1-3, "N" in step 1-4, "N" in step 1-5, and "N" in step 1-6 are repeated to repeat the selection of products using the product selection screen G1-2. Note that when product selection starts (or from the beginning when the product selection screen G1-2 is displayed), a current status display field G24 may be displayed in the upper right corner of the product selection screen G1-2. The current status display field G24 is a field that displays the current status regarding the operation of the ticket vending machine 1. For example, in the example shown in the figure, all products selected to date (including products selected by other people in the case of a group) are displayed together. In addition, this current status display field G24 may display, for example, that the ALL button G211, G231 has been pressed, or in the case of a group, a person's mark (such as Customer 1 or Customer 2 depending on the number of people) may be displayed, or in the case of a user using a membership card, the nickname of that person may be displayed.

Next, when the display switching button G13 is pressed, the process moves from "Y" in step 1-5 to step 1-1, and the product selection screen G1-3 shown in FIG. 8 is displayed as the product selection screen G1 selected at this time. At this time, the selected product display field G16 displays the product selected using the product selection screen G1-2. Then, using this product selection screen G1-3, product selection is repeated as many times as necessary in the same manner as above (step 1-1, "N" in step 1-2, "Y" in step 1-3, step 1-4, "N" in step 1-5, and "N" in step 1-6). Since product designation using the product selection screen G1-3 can be performed for all products, in this example, the above-mentioned designated product "cheeseburger" is also designated. This causes the product selection screen G1-4 shown in FIG. 9 to be displayed. The selected product display field G16 including the newly selected product is displayed on the product selection screen G1-4. At this time, a mark M1 is displayed in the selected product display field G16 in the portion of the product (cheeseburger) that contains the specified ingredient, indicating that the product contains the specified ingredient. This allows the customer to clearly recognize that they have also selected a product that contains the specified ingredient. In addition, the products displayed in the selected product display field G16 may be displayed in separate areas for products selected using the product selection screen G1-2, which does not allow the selection of products that contain the specified ingredient, and products selected using the regular product selection screen G1-3.

If there are other customers who suffer from food allergies due to other allergen ingredients, the designated ingredient selection button G12 can be pressed again to display the ingredient selection screen G2, where the designated ingredient can be added or corrected, and the product selection screen G1, which does not allow the selection of products containing the designated ingredient, can be displayed and selected. In addition, the display switch button G13 can be pressed multiple times to switch multiple times between the product selection screen G1, which does not allow the selection of products containing the designated ingredient, and the product selection screen G1, which allows the selection of all products, to select products.

When all product selections are completed, the issue button G15 is pressed ("Y" in step 1-6), and the payment screen G3 shown in FIG. 10 is displayed (step 1-7). The issue button G15 is also a confirmation button for confirming the selected products. The payment screen G3 displays a total amount column G31, a payment method candidate column G33, and a purchased product column G35. Products in the purchased product column G35 that contain the specified ingredients are displayed so that they are clearly marked as such. In this example, "(Allergen Approved)" is displayed next to "Cheeseburger". As another display method for clearly marking products that contain the specified ingredients, for example, products that contain the specified ingredients and products that do not contain the specified ingredients may be displayed in separate columns (sections). This allows the user to easily recognize that a product that contains a specified ingredient has been selected by mistake.

Next, one of the payment methods in the payment method candidate field G33 on the deposit screen G3 is selected and pressed, and the payment process is carried out using that payment method (step 1-8). As a result, a meal ticket printed by the issuing unit 49 of the ticket vending machine 1 is issued from the issuing port 31 (step 1-9). At the same time, the order information for the paid item is sent to a kitchen printer or kitchen monitor (not shown), and cooking of the item is instructed (step 1-10).

Figure 11 shows an example of issued meal tickets S (S1, 2, 3, 4). In this example, one meal ticket S is issued for each ordered item, and for items that contain the specified ingredients, it is clearly indicated that the item contains the specified ingredients. In this example, the comment "*Allergen approved" is displayed on the "Cheeseburger" meal ticket S1, making the display mode different from other meal tickets. This allows the customer to clearly recognize that the cheeseburger is a product that contains the specified ingredients. In this example, the comment display distinguishes between products that contain the specified ingredients and products that do not, but instead or in addition to this, the display mode may be changed by changing the design or color of both meal tickets, or by attaching a mark or the like. By making the display mode of the meal tickets different in this way, even if a product that contains the specified ingredients is mistakenly selected, it is easy to recognize that it is a product.

Instead of using meal tickets, information may be sent using short-range communication to a customer's mobile terminal (such as customer mobile terminal S6 shown in FIG. 12) to which application software has been downloaded in advance, and exchanged for a product according to the display on the mobile terminal. Also, instead of meal tickets, data may be sent to a pager terminal, or an identifier such as an electronic tag may be associated with product order information, so that the pager terminal will call when the food is served.

In the above example, allergen ingredients and avoidant ingredients were given as examples of products that can be specified, but the configuration may also be such that various other components can be specified, such as ingredients that do not suit the customer's tastes, ingredients that are difficult to chew, ingredients that are difficult to digest, etc. For example, low-calorie, easy-to-digest, hangover relief menus, etc. may be specified with a single touch. Also, in the above example, the present invention was applied to a ticket vending machine 1 that sells food, but the present invention may also be applied to ticket vending machines that sell various items other than food.

As is clear from the above, the ticket vending machine 1 comprises a designation means (see step 1-11, ingredient designation screen G2, etc.) for designating allergen ingredients and the like (component) contained in a product (item), a storage means (RAM 45, etc.) for storing products containing the component designated by the designation means, and a display control means (step 1-1, product selection screen G1, etc.) for controlling the display according to products containing the designated component stored in the storage means, and the display control means is configured to switch whether or not to display according to products containing the designated component (step 1-5, display switch button G13, etc.).

Therefore, even if there are people in the same group who want different display modes, it is possible to easily and reliably meet the needs of both parties with a simple operation. In other words, in the past, in order to avoid selecting products containing allergen ingredients or avoidant ingredients on a ticket vending machine, it was necessary to do so while visually checking the allergy marks displayed on the product selection buttons on the screen, which not only made the operation cumbersome but also raised the risk of accidentally purchasing the product in question, but the ticket vending machine 1 solves this problem. If there are customers in the same group who want to avoid avoidant ingredients and customers who want to avoid allergy ingredients, it is possible to specify two types of ingredients to avoid at the same time (in the same transaction), and the display can be switched between them. Specifically, it is possible to switch between the normal display (all displayed), the display with the avoidant ingredients pressed, the display with the allergy ingredients pressed, and the display with the avoidant ingredients and allergy ingredients pressed. It may be possible to use a scroll format with one operation, or a selection format in which each display mode is selected.

When the display control means of the ticket vending machine 1 displays products that contain the specified allergen ingredients, etc. (constituent), the ticket vending machine 1 is configured to display products that contain the specified allergen ingredients, etc. (constituent) and other products in a distinguishable manner at the same time, as shown in product selection screen G1-2 of FIG. 7, so that products that contain the specified allergen ingredients, etc. (constituent) and other products can be easily distinguished on the same screen.

In addition, when the display control means of the ticket vending machine 1 displays products that contain the specified allergen ingredients, etc. (constituent), the selection of products that contain the specified allergen ingredients, etc. (constituent) is restricted (e.g., the product display selection button G11 of the corresponding product cannot be pressed), thereby preventing the mistaken selection of a product that contains the specified allergen ingredients, etc. (constituent).

The ticket vending machine 1 also has an issuing unit (output means) 49 that outputs products that contain the specified allergen ingredients, etc. (constituent elements) in an identifiable manner (see meal ticket S1, etc.), so that the customer (the person who receives the output) can easily determine whether the product he or she has selected contains allergen ingredients, etc. (constituent elements).

In addition, in the product selection screen G1-2 shown in FIG. 7, the display mode of the product display selection button G11 for one product, a cheeseburger, is made different from the display mode of the other product display selection buttons G11. However, for example, the display mode of the product display selection button G11 for products that contain both allergenic ingredients and repellent ingredients, the display mode of the product display selection button G11 for products that contain only allergenic ingredients, and the display mode of the product display selection button G11 for products that contain only repellent ingredients may also be made different. In other words, when the designation means is capable of designating multiple types of components, the display control means may be configured to display products that contain each of the designated components and products that contain only each of the designated components in a more distinguishable manner. This allows the customer to easily recognize whether the product contains one type or multiple types of components.

In addition, in the above-mentioned ticket vending machine 1, one display switch button G13 is displayed on the product selection screen G1, but instead, it is also possible to display both a "normal display" button and a "display compatible with allergen ingredients, etc." button for switching between them, and further, the "display compatible with allergen ingredients, etc." button may be divided into categories and, for example, a "display compatible with allergen ingredients, etc." button and a "display compatible with avoided ingredients" button may be displayed separately.

In addition, for customers who have a membership card or a membership app, if the customer's designated ingredients are registered and managed in advance, there will be no need to perform the designated operation each time the ticket vending machine 1 is used.
In the case of code payment, the specified ingredients can be linked to the payment ID from the previous purchase history, so that at the time of payment, a notification such as "Have you confirmed the specified ingredients?" can be displayed on the screen or by voice, and an equivalent message can also be printed on the exchange ticket or in the kitchen printer.

In addition, in the above embodiment, an example was shown in which ingredients that customers avoid, such as avoidable ingredients and allergen ingredients, were specified, but similar control may be performed by specifying ingredients that are not avoidable or are not allergenic (for example, ingredients that the customer would like to include in their diet, or ingredients that are okay to include in their diet). In other words, the same effect can be expected because product selection can be easily and reliably performed after specifying ingredients that can be purchased.

In summary, the ticket vending machine (order receiving device) of the present invention is characterized by comprising a designation means for designating a component contained in an item, and a display control means for displaying the item designated by the designation means and other items in different selectable forms, and controlling the selection of the item when the component is designated by the designation means.
The components contained in the items include allergens that cause food allergies, avoided foods that are avoided for reasons related to religious doctrine, culture, beliefs, etc. Also included are foods that people want to avoid eating arbitrarily due to personal preferences (likes and dislikes), and conversely, foods that individuals want to eat or that are okay to eat.
Controlling the selection of an item when a component is designated by the designation means, for example, refers to a case where a display is made according to an item that contains the designated component (hereinafter also simply referred to as a "designated component-containing item"). For example, it is possible to make the color of the product selection button for selecting an item containing the designated component different from the color of the product selection button for selecting other items, to display a comment or mark indicating that the item contains the designated component on the product selection button for selecting an item containing the designated component, or to emit a sound (such as a warning sound or voice) when the product selection button for selecting an item containing the designated component is pressed. In addition, display according to the item containing the designated component also includes making the product selection button for selecting an item containing the designated component invisible (or displaying only the product selection button), or displaying the product selection button for selecting an item containing the designated component but not pressing it (or making it possible to press only this button).
According to the present invention, when a component is designated by the designation means, the selection of an article can be controlled.
The functions of the present invention are particularly effective in devices such as self-order terminals and ticket vending machines where customers select items (goods) themselves.

In addition to the above features, the present invention is characterized in that the display control means simultaneously displays the components by category and enables them to be specified.
For example, by simultaneously displaying and allowing selection of the allergen ingredient selection buttons G21 and the avoidant ingredient selection buttons G23, it becomes easier to select the components of each category.

In addition to the above features, the present invention is characterized in that the display control means can have a plurality of components designated by the designation means.
For example, by providing a multiple customer simultaneous designated ingredient selection button G26, different components can be designated for each customer, so that the needs of each customer can be easily and smoothly met.

In addition to the above features, the present invention is characterized in that the display control means makes it possible to switch between whether or not an item including a component specified by the specification means and other items are selectable.
With this configuration, it is possible to switch between displaying according to the item containing the specified component and displaying normally, so that even if, for example, there are people in the same group who want a different display format, the needs of both can be easily met with a simple operation.

The present invention also provides an order receiving system that includes a designation means for designating a component included in an item, and a display control means for displaying the item designated by the designation means and other items in a selectable manner in different ways, and that controls the selection of the item when the component is designated by the designation means.

The present invention also provides a program that causes a computer used as an order receiving device to function as a designation means for designating a component included in an item, and a display control means for displaying the item designated by the designation means and other items in a selectable manner in different ways, and further causes the computer to function to control the selection of the item when the component is designated by the designation means.

The present invention is also characterized in that the user selects items using both a display corresponding to items containing the specified component and a display (normal display) that does not correspond to items containing the specified component, and then pays for both items together. This makes it easy and smooth to accept orders from a group that includes customers who need to consider the components and customers who do not.

Furthermore, the ticket vending machine (order receiving device) is equipped with a designation means for designating components contained in an item, a storage means for storing items containing the components designated by the designation means, and a display control means for controlling a display according to items containing the designated components stored in the storage means, and the display control means is characterized in that it switches whether or not to display according to items containing the designated components.
With this configuration, it is possible to switch between displaying according to the item containing the specified component and displaying normally, so that even if, for example, there are people in the same group who want a different display format, the needs of both can be easily met with a simple operation.

In addition to the above features, this ticket vending machine (order receiving device) is characterized in that when the display control means displays items that contain the specified component, the items that contain the specified component and other items are displayed simultaneously in a distinguishable manner.
For example, on the same product selection screen, the display mode (e.g., color, marking, etc.) of the product selection button for selecting an item containing a specified component may be made different from the display mode of the product selection button for selecting other items (e.g., by making the color of the display area different, or by adding a mark or comment, etc.).
This makes it possible to easily distinguish between items that include the specified component and other items on the same screen.

In addition to the above features, this ticket vending machine (order receiving device) is characterized in that when the display control means displays items that contain the specified component, it limits the selection of items that contain the specified component.
For example, on the product selection screen, it is possible to make it so that even if a product selection button for selecting an item containing a specified component is pressed, the item cannot be selected, or to provide a display switch button near the product selection button so that pressing this button switches to the normal product selection screen and allows selection from there, or to display a selection permission button when the product selection button is pressed and allow the item to be selected by pressing this selection permission button again.
This makes it possible to prevent the mistaken selection of an article containing the specified component.

In addition to the above features, the present ticket vending machine (order receiving device) is also characterized by having an output means for outputting in an identifiable manner the items that contain the specified component.
The output by the output means may be a meal ticket, a receipt, or other label, etc. Also, instead of a meal ticket, the output may be, for example, output to a mobile terminal and the output contents may be displayed on the display screen of the mobile terminal.
This allows the person who receives the output to easily determine whether or not the product he or she has selected is a product that contains the specified constituent element.

In addition to the above features, this ticket vending machine (order receiving device) is characterized in that, when the designation means is capable of designating multiple types of components, the display control means further distinguishably displays items that contain each of the designated components and items that contain only each of the designated components.
For example, when multiple types of components can be specified, the display manner of an article including multiple components is made different from the display manner of an article including only one of the components.
This makes it easy to recognize whether an article contains one or multiple types of components.

In addition, the program executed by the ticket vending machine 1 according to the above embodiment is provided in advance in a flash memory 43 or the like, but is not limited to this and may be provided by recording it in an installable or executable file format on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a digital versatile disk (DVD). Also, the program executed by the ticket vending machine 1 according to the above embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading it via the network. Also, the program executed by the ticket vending machine 1 according to the above embodiment may be provided or distributed via a network.

Although the embodiment of the present invention has been described above, the present invention is not limited to the above embodiment, and various modifications are possible within the scope of the claims and the technical ideas described in the specification and drawings. Any configuration not directly described in the specification and drawings is within the scope of the technical ideas of the present invention as long as it has the action and effect of the present invention. For example, the present invention can be applied to a POS device configured to select a product and issue a ticket (including sending information to the customer's mobile terminal) by operation by a store clerk (or customer). In addition, the embodiments described above and shown in each figure can be combined with each other as long as there is no contradiction in their purpose and configuration. In addition, even if only a part of the contents described above and in each figure can be an independent embodiment, and the embodiment of the present invention is not limited to a single embodiment combining the above description and each figure.

REFERENCE SIGNS LIST 1 Ticket vending machine (order receiving device) 11 Touch panel 13 Bill insertion slot 15 Bill ejection slot 17 Coin insertion slot 19 Coin ejection slot 21 Non-cash payment processing unit 23 Card processing unit 23a IC card insertion unit 23b Non-contact card reading unit 23c Magnetic card insertion unit 25 Mobile terminal processing unit 31 Issuance slot 41 CPU
43 Flash memory 45 RAM
47 Communication unit 49 Issuing unit (issuing means)
51 Banknote processing unit 53 Coin processing unit G1 (G1-1) Product selection screen G11 Product display selection button G12 Designated ingredient selection button G13 Display switching button G14 Redo button G15 Ticket issue button G16 Selected product display field G18 Total amount display field G19 Tab G2 Ingredient selection screen G21 Allergen ingredient selection button group G211 ALL button G23 Avoided ingredient selection button group G231 ALL button G21' Health hazard-inducing ingredient selection button group G23' Religion or ideology-based avoided ingredient selection button group G24 Current status display field G25 Back button G1 (G1-2) Product selection screen G111 Comment field G1 (G1-3) Product selection screen G1 (G1-4) Product selection screen G3 Deposit screen G31 Total amount field G33 Payment method candidate field G35 Purchased item field S1, 2, 3, 4 Meal ticket S1, S2, S3-1 to 5 Restaurant (store) S4 Ticket vending machine management device S5 Member management server S6 Mobile terminal S7 Communication line

Claims (5)

A designation means for designating a component included in an article;
a display control means for switchably displaying a first screen which displays a designated item including the component specified by the designation means and other items in a selectable manner without changing the manner, and a second screen which displays a designated item including the component specified by the designation means and other items in a selectable manner while changing the manner,
When the component is designated by the designation means, selection of the designated item is controlled;
An order receiving device comprising a payment means for paying for a designated item selected on said first screen and said second screen and other items all at once. The method further includes a multiple customer simultaneous designation means for enabling multiple customers to designate components included in the product ,
The order receiving device according to claim 1, characterized in that, when the components designated by a plurality of customers using the multiple customer simultaneous designation means overlap, the display mode of the overlapping designated components is changed on the designation screen for designating the components of the designation means so that the overlapping is obvious. a selection confirmation means for confirming whether or not a designated item is selected when the designated item is selected from the second screen and then accepting the selection of the designated item;
The order receiving device according to claim 1 or claim 2, further comprising a printing means for printing the designated item selected after confirmation by the selection confirmation means, together with a notice that the designated item is recognized as containing the component and has been selected. The order receiving device according to claim 1, 2 or 3;
an order receiving system comprising: a management device connected to said order receiving device via a communication line for inputting and outputting data to manage said order receiving device. A computer used as an order receiving device,
A designation means for designating a component included in an article;
a display control means for switchably displaying a first screen for selectively displaying a designated item including the component specified by the designation means and other items without changing the appearance, and a second screen for selectively displaying a designated item including the component specified by the designation means and other items while changing the appearance,
Furthermore, when the component is designated by the designation means, the selection of the designated item is controlled;
A program that functions as a settlement means for settling the designated item and other items selected on the first screen and the second screen all at once.

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