JP7068728B2 - Product sales data processing equipment and programs - Google Patents

Description

The present invention relates to a product sales data processing device and a program.

An extended warranty may be added when purchasing products such as electrical appliances. When adding an extended warranty, the extended warranty is declared at the time of product registration in the POS register, and the extended warranty is added to the registered product. Further, it is known that a product management terminal device, which is a mobile terminal device such as a smartphone or a mobile phone, is used to add an extended warranty (see, for example, Patent Document 1).

Japanese Unexamined Patent Publication No. 2015-41128

However, with the conventionally known POS register, an extended warranty can be added only at the time of product registration. Therefore, when the extended warranty is added after the product is purchased, the extended warranty cannot be added by the POS register. Therefore, it is necessary to add the extended warranty by the service counter provided separately instead of the POS register. Therefore, there is a problem that inconvenience occurs when an extended warranty is added after purchasing the product.

The present invention has been made in view of such circumstances, and provides a product sales data processing device and a program capable of registering services related to a product such as an extended warranty even after purchasing the product. The purpose is.

One aspect of the present invention for solving the above-mentioned problems is a registration means for registering a product, a specific means for specifying whether or not the product registered by the registration means is a service target product, and the service target product. The registration means includes a declaring means for declaring the registration of the service related to the service, and the registration means registers the service related to the service target product when the registration of the service target product and the declaration are in the same transaction. It is a product sales data processing device characterized by doing so.

According to the above configuration, the registration means registers the product. In addition, the specific means specifies whether or not the product registered by the registration means is a service target product. In addition, the declaring means declares the registration of the service related to the service target product. Further, when the registration and the declaration of the service target product are in the same transaction, the registration means registers the service related to the service target product.

This makes it possible to easily register services related to the product even after purchasing the product.

Further, one aspect of the present invention is the above-mentioned product sales data processing device, in which the storage means for storing the service target product and the service related to the service target product in association with each other and the storage means store the service target product. The output means may include an output means for outputting the information of the service, and the output means may output the information of the service when the product is identified as a service target product by the specific means. ..

According to the above configuration, the storage means stores the service target product in association with the service related to the service target product. Further, the output means outputs the information of the service stored in the storage means. Further, when the product is identified as the service target product by the specific means, the output means outputs the service information.

As a result, when the product is identified as the service target product, the service information can be output.

Further, one aspect of the present invention is the above-mentioned product sales data processing device, and when the service target product is specified by the specific means after the declaration is made by the declaration means, it is stored in the storage means. The selling price of the service or the selling price stored in the declaration means may be registered by the registration means.

According to the above configuration, when the service target product is specified by the specific means after the declaration is made by the declarative means, the selling price of the service stored in the storage means or the selling price stored in the declarative means is registered by the registration means. It may be done.

This makes it possible to easily register services related to the product even after purchasing the product.

Further, one aspect of the present invention is the above-mentioned product sales data processing device, and when the registration means registers the service, the output means describes the service target product and the information of the service related to the product. You may want to output the certificate for enjoying the service.

According to the above configuration, when the registration means registers the service, the output means outputs a certificate for enjoying the service, which describes the service target product and the information of the service related to the product.

This makes it possible to confirm the service target product and the service information related to the product.

Further, one aspect of the present invention includes a registration step for registering a product, a specific step for specifying whether or not the product registered in the registration step is a service target product, and registration of a service related to the service target product. In the registration step, if the registration of the service target product and the declaration are in the same transaction, the service related to the service target product is performed. It may be a program characterized by registration.

According to the above configuration, the product is registered in the registration step. Further, in the specific step, it is specified whether or not the product registered in the registration step is a service target product. In the declaration step, the registration of the service related to the service target product is declared. Further, in the registration step, when the registration and the declaration of the service target product are in the same transaction, the service related to the service target product is registered.

This makes it possible to easily register services related to the product even after purchasing the product.

According to the present invention, it is possible to easily register a service related to a product even after purchasing the product.

It is a block diagram which shows the structure of the settlement apparatus in one Embodiment of this invention. It is a figure which shows an example of the product file in this embodiment. It is a figure which shows an example of the sheet issued by the settlement apparatus in this embodiment. It is a flowchart which showed the processing procedure of the product registration processing in this embodiment. It is a figure which showed the example of the pop-up image which contains the information about extended warranty, which is displayed by the display part for a clerk in this embodiment. In this embodiment, it is a figure which showed the example of the pop-up image displayed by the display part for a clerk when only extended warranty is registered. It is a figure which showed the example of the pop-up image which includes the button which selects the service to register in the product registration process, which is displayed by the display part for a clerk in this embodiment.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the present embodiment, as an example of registering a service related to a service target product, an example of adding an extended warranty to the service target product will be described.

FIG. 1 is a block diagram showing a configuration of a settlement device 10 (commodity sales data processing device) according to an embodiment of the present invention. The settlement device 10 is a device for registering and settlement of products purchased by a customer, and is used in retail stores and the like. Further, the settlement device 10 issues a receipt after the settlement process is completed. In addition to the receipt, the settlement device 10 issues an extended warranty subscription certificate (warranty card, certificate for enjoying the service).

Next, a specific configuration of the settlement device 10 will be described. The settlement device 10 includes a CPU (Central Processing Unit) 11 and a ROM (Read Only).
Memory) 12, RAM (Random Access Memory) 13, scanner unit 14, clerk display unit 15, customer display unit 16, hard disk 17, card reader 18, operation unit 19, and communication unit 20. , A buzzer 21, a clock unit 22, a receipt issuing port 23, a printing unit 24, and a deposit / withdrawal unit 25. Each functional unit of the settlement device 10 is connected to each other via a bus 1.

The CPU 11 is a central processing unit, and reads out a program stored in the ROM 12 and expands it in the RAM 13. The CPU 11 controls the operation of the entire settlement device 10 by executing each step of the expanded program. For example, when the CPU 11 acquires the reading information of the barcode attached to the product from the scanner unit 14, the CPU 11 displays the information (product name, price, etc.) based on the product file on the store clerk display unit 15 or the like.

Further, the CPU 11 calculates the total amount of inserted coins based on the inserted coin information and the inserted bill information supplied from the deposit / withdrawal unit 25. Further, the CPU 11 displays the total input amount up to now on the clerk display unit 15 and the customer display unit 16. Further, the CPU 11 may calculate the difference between the total amount and the total input amount up to the present and display it on the clerk display unit 15 and the customer display unit 16. Further, the CPU 11 supplies the deposit / withdrawal unit 25 with coin discharge instruction information instructing the discharge (release) of coins or bill discharge instruction information instructing the discharge of banknotes.

Further, the CPU 11 (specific means) performs a process of specifying whether or not the product registered by the scanner unit 14, the store clerk display unit 15, or the operation unit 19 (registration means) is a product subject to the extended warranty.
Further, the CPU (control means) controls to add the extended warranty to the product subject to the extended warranty. The specific procedure for these will be described later.

The ROM 12 is a read-only memory, and stores a program for operating the settlement device 10 in advance. The RAM 13 is a read / write memory that stores various information. The program read from the ROM 12 is expanded in the RAM 13. Further, the RAM 13 stores various data generated by executing the program. For example, the RAM 203 stores product information based on a barcode read by the scanner unit 14. Product information represents information about a product. Further, for example, the RAM 13 stores information regarding the extended warranty. The information regarding the extended warranty is, for example, a product with an extended warranty, the number of years of the extended warranty, and the date and time when the extended warranty is added. Further, for example, the RAM 13 may store the history of operations of the operation buttons.

Further, for example, the RAM 13 stores a product file. A product file is a file that records information about a product. For example, in the product file, each value of the product name, the price, and the extended warranty target flag is recorded for each product code. The scanner unit 14 (registration means) optically reads the barcode (product code) attached to the product and registers the product.

The clerk display unit 15 is an image display device such as a liquid crystal display or an organic EL (Electroluminescence) display. Further, the display surface of the clerk display unit 15 is provided with a touch panel (registration means, declaration means) provided with a touch key (soft key) which is a transparent contact switch, and mode switching, setting, and registration are provided. , Declaration to register extended warranty (extended warranty declaration), accept and display operations such as confirmation. In addition, the clerk display unit 15 displays the product information for which the product has been registered, the total price, and the like. Further, when the registered product is specified as the product subject to the extended warranty, the clerk display unit 15 (output means) pops up the information related to the extended warranty.

The customer display unit 16 displays the product information for which the product has been registered, the total price, and the like to the customer. Further, the customer display unit 16 is a light emitting type display device using a liquid crystal display or the like, and for example, a number or the like is emitted and displayed on the surface thereof by a 7-segment display or a dot display (full dot display).

The hard disk 17 is a recording device such as a magnetic recording device. The hard disk 17 stores various information. For example, the hard disk 17 stores information on a customer's purchased product (for example, unit price, quantity, amount of money, order information, etc. for each item). Further, for example, the hard disk 17 stores information regarding the extended warranty (for example, a product to which the extended warranty is added, the number of years of the extended warranty, the date and time to which the extended warranty is added, and the like).

The CPU 11 stores the customer's purchased product information and the extended warranty information stored in the RAM 13 in the hard disk 17. The hard disk 17 may store the above program instead of the ROM 12.

The card reader 18 reads the information stored in the various cards touched (for example, a credit card, a membership card, etc.).

The operation unit 19 (registration means, declaration means) is configured by using existing input devices such as a keyboard, a pointing device (mouse, tablet, etc.), buttons, and a touch panel. The operation unit 19 includes an operation means for operating the settlement device 10. The operating means is, for example, a completion key (for example, a subtotal key) for declaring the completion of product registration, a correction key, a preset key, a number key, a gift certificate key, an extended warranty key, or the like. Further, for example, when the store clerk presses an operation key (preset key), the operation unit 19 accepts an operation input for a product code, an extended warranty content, etc., which are set and registered in advance corresponding to the key. The operating means of these operation units 19 may be arranged as buttons such as mechanical keys (hard keys), or may be arranged on a touch panel provided on the display surface of the store clerk display unit 15.

The communication unit 20 exchanges data with an external device (not shown) via a wired or wireless network. The network may be any configured network. For example, it may be configured using a LAN (Local Area Network). The external device is, for example, a store controller (upper management device). The communication unit 20 receives the product file from the store controller when the checkout device 10 is started. The communication unit 20 records the received product file in the RAM 13 or the hard disk 17. Further, the communication unit 20 transmits purchase information, information regarding the extended warranty, and the like to the store controller.

The buzzer 21 generates a buzzer sound according to the instruction of the CPU 11. The clock unit 22 notifies the CPU 11 of the month, day, hour, minute, and day of the week.

The receipt issuing port 23 (output means) discharges various sheets printed by the printing unit 24 built in the checkout device 10. The various sheets are, for example, receipts, service tickets, extended warranty subscription certificates (warranty cards), and the like. Further, the receipt issuing port 23 includes a cutter (not shown, the same applies hereinafter). Each time a sheet is issued from the receipt issuing port 23, the cutter operates a cutter connected to the solenoid by driving a solenoid (not shown) according to the instruction of the CPU 11. In the cutter operation, in addition to the operation of separating one sheet from the receipt issuing port 23, various sheets issued from the receipt issuing port 23 can be separated into one sheet each (for example, a perforation is made). It is an operation to insert a cut line to make it in a state or a half-cut state.

The printing unit 24 includes a thermal head (not shown) and a platen roller pressed against the thermal head and set, and the platen roller is driven by a stepping motor. Then, the sheet is conveyed between the thermal head and the platen roller, and the stepping motor is driven by a predetermined pulse by a signal from the CPU 11, so that a predetermined amount of the sheet is issued. For example, a purchase statement, a service ticket, an extended warranty subscription certificate (warranty card), etc. are printed on the sheet and issued from the receipt issuing port 23.

The deposit / withdrawal unit 25 has a coin deposit / withdrawal port 25a, a coin withdrawal port 25b, and a banknote deposit / withdrawal port 25c. When a coin is inserted into the coin deposit opening 25a, the deposit / withdrawal unit 25 counts the type of coin and the number of each coin, calculates the inserted amount, and supplies coin amount information indicating the calculated amount to the CPU 11. .. Further, when a bill is inserted into the bill deposit / withdrawal port 25c, the deposit / withdrawal unit 25 counts the type of the bill and the number of each, calculates the inserted amount, and outputs the bill amount information indicating the calculated amount to the CPU 11. Supply to. Further, the deposit / withdrawal unit 25 discharges change coins to the coin withdrawal port 25b and discharges change bills to the banknote deposit / withdrawal port 25c based on the control of the CPU 11.

FIG. 2 is a diagram showing an example of a product file in the present embodiment. Information about the product is stored in the product file. The product file has, for example, the product code, the product name, the price, and the values of the extended warranty target flag.

The product code is an identification number that uniquely identifies the product. The product name is the product name of the product (the product identified by the product code). The price is the price (selling price) of the product. The extended warranty target flag is information that identifies whether or not the product is a warranty target product.
For example, the product in which the value of the extended warranty target flag is "1" indicates that the product is an extended warranty target product. Further, the product in which the value of the extended warranty target flag is "0" indicates that the product is not an extended warranty target product.

In the example shown in FIG. 2, there are two product codes in the product file. These two product codes are "1111" and "2222". In FIG. 2, in the top line of the product file, the value of the product code is "1111", the value of the product name is "refrigerator", the value of the price is "50,000", and the value of the extended warranty target flag is "1". be. That is, the product with the product code "1111" has a product name of "refrigerator" and a price of "50,000 yen", indicating that the product is subject to extended warranty. Further, in FIG. 2, in the second line of the product file, the value of the product code is "2222", the value of the product name is "dry cell", the price value is "200", and the value of the extended warranty target flag is "". It is 0 ". That is, the product with the product code "2222" has a product name of "dry cell" and a price of "200 yen", and is not a product subject to the extended warranty.

FIG. 3 is a diagram showing an example of a sheet issued by the settlement device 10 in the present embodiment. The sheet of FIG. 3A is a receipt, and the sheet of FIG. 3B is an extended warranty subscription certificate. The settlement device 10 issues a sheet after the product registration process is completed and the accounting process based on the product registration process is completed.

The composition of the issued sheet differs depending on whether or not an extended warranty is added. Specifically, if no extended warranty is added, only a receipt will be issued. In addition, when adding an extended warranty, a receipt and an extended warranty subscription certificate will be issued. Information on the extended warranty and information on the product subject to the extended warranty are printed on the extended warranty subscription certificate.

In the example shown in FIG. 3A, the receipt 300 is printed with the header 301, the date and transaction number 302, the person in charge 303, the details 304, and the code information 305. The header 301 is an area for arbitrarily printing various contents. In the illustrated example, "Thank you for using Thank You Very Much" is printed on the header 301.

The date and transaction number 302 are areas for printing the date on which the receipt 300 was issued and the transaction number. In the illustrated example, "Wednesday, October 14, 2015 17:56 # 00101" is printed on the date and transaction number 302. The person in charge 303 is an area for printing the department code, the handler name, and the handler code. In the illustrated example, "99999 maintenance 0124" is printed on the person in charge 303.

The detail 304 is an area for printing the details of the registered product. In the illustrated example, the details 304 include "refrigerator ¥ 50,000", "extended warranty 5 years (refrigerator) ¥ 2,000", "subtotal ¥ 52,000", and "(tax included 8)". % ¥ 3,851) ”,“ Purchase points 2 points ”,“ Total ¥ 52,000 ”,“ Deposit ¥ 52,000 ”, and“ Change ¥ 0 ”are printed. The code information 305 is an area for printing code information (for example, a barcode) that identifies a transaction. In the illustrated example, a bar code is printed on the code information 305.

In the example shown in FIG. 3B, the header 351, the date and transaction number 352, the person in charge 353, the title 354, the extended warranty information 355, and the message field 356 are printed on the extended warranty subscription certificate 350. Has been done. The header 351 is an area for arbitrarily printing various contents. In the illustrated example, "Thank you for using Thank You Very Much" is printed on the header 351.

The date and transaction number 352 are areas for printing the date and transaction number on which the extended warranty subscription certificate 350 was issued. In the illustrated example, "Wednesday, October 14, 2015 17:56 # 00101" is printed on the date and transaction number 352. The person in charge 353 is an area for printing the department code, the handler name, and the handler code. In the illustrated example, "99999 maintenance 0124" is printed on the person in charge 353.

The title 354 is an area for printing the title of the extended warranty subscription certificate 350. In the illustrated example, it is printed as "Extended Warranty Subscription Certificate". The extended warranty information 355 is an area for printing the extended warranty information. In the illustrated example, "JAN: 1111", "refrigerator ¥ 50,000", and "extended warranty period: 5 years" are printed on the extended warranty information 355. The message field 356 is an area for printing an arbitrary message. In the illustrated example, "receipt message 19" and "receipt message 20" are printed.

Next, the product registration process in this embodiment will be described. FIG. 4 is a flowchart showing a processing procedure of the product registration process in the present embodiment.

(Step S101) The CPU 11 accepts various registration operations via the operation unit 19.
For example, when the clerk wants to register only the extended warranty, he / she operates the operation unit 19 and presses the extended warranty key (input for declaring the extended warranty). As a result, the operation unit 19 (declaration means) declares the addition of the extended warranty. After that, the clerk operates the scanner unit 14 and reads the barcode of the product to which the extended warranty is added. Further, for example, when the clerk wants to register the purchased product of the customer, he / she operates the scanner unit 14 and reads the barcode of the purchased product. When the barcode is read, the CPU 11 proceeds to the process of step S102.

(Step S102) The CPU 11 (specific means) determines whether or not an extended warranty declaration has been made. When the operation unit 19 (declaring means) declares the addition of the extended warranty in the process of step S101, the CPU 11 determines that the extended warranty has been declared. Further, if the operation unit 19 (declaring means) has not declared the addition of the extended warranty in the process of step S101, the CPU 11 determines that the extended warranty has not been declared. If it is determined that the extended warranty declaration has not been made, the process proceeds to step S103, and if it is determined that the extended warranty declaration has been made, the process proceeds to step S111.

(Step S103) The CPU 11 refers to the "extended warranty target flag" of the product file, and determines whether or not the product read by the scanner unit 14 in the process of step S101 is the extended warranty target product. For example, when the "extended warranty target flag" of the product read by the scanner unit 14 in the process of step S101 is "1", the CPU 11 determines that the product is an extended warranty target product. Further, for example, when the "extended warranty target flag" of the product read by the scanner unit 14 in the process of step S101 is "0", the CPU 11 determines that the product is not the extended warranty target product (non-extended warranty target product). Judged as a target product). If the CPU 11 determines that the product is not an extended warranty target product, the process proceeds to step S105, and if the CPU 11 determines that the product is not an extended warranty target product, the process proceeds to step S104.

(Step S104) The CPU 11 registers the product read by the scanner unit 14 in the process of step S101 as a purchased product. After that, the process proceeds to step S111.

(Step S105) The CPU 11 registers the product read by the scanner unit 14 in the process of step S101 as a purchased product. After that, the process proceeds to step S106.

(Step S106) Since the product registered in step S105 is the product subject to the extended warranty, the clerk display unit 15 (output means) pops up the information related to the extended warranty. After that, the process proceeds to step S107.

FIG. 5 is a diagram showing an example of a pop-up image 501 including information related to an extended warranty displayed by the clerk display unit 15 in the present embodiment. In the illustrated example, the clerk display unit 15 displays the pop-up image 501. In the pop-up image 501, as information related to the extended warranty, the product code "1111", the product name "refrigerator", and the extended warranty period "extended warranty period 5 years" are displayed. Further, the pop-up image 501 shows a confirmation button 502. When the clerk confirms the information related to the extended warranty, he / she can input the instruction to close the pop-up image 501 by pressing the confirmation button 502. When the confirmation button 502 receives the input of the closing instruction, the clerk display unit 15 closes the pop-up image 501.

(Step S107) The CPU 11 determines whether or not the confirmation button 502 of the pop-up image 501 is pressed. If it is determined that the confirmation button 502 is pressed, the process proceeds to step S108, and if it is determined that the confirmation button 502 is not pressed, the process of step S107 is executed again.

(Step S108) When the clerk wants to add an extended warranty to the product registered in the process of step S105, he / she operates the operation unit 19 and presses the extended warranty key (input for declaring the extended warranty). .. As a result, the operation unit 19 (declaration means) declares the addition of the extended warranty. When the operation unit 19 (declaration means) declares the addition of the extended warranty, the CPU 11 determines that the extended warranty is added to the product registered in the process of step S105. Further, when the operation unit 19 (declaration means) does not declare the addition of the extended warranty, the CPU 11 determines that the extended warranty is not added to the product registered in the process of step S105. If it is determined that the extended warranty is added to the product registered in the process of step S105, the process proceeds to step S109, and if it is determined that the extended warranty is not added to the product registered in the process of step S105, the process proceeds to step S109. The process proceeds to step S111.

(Step S109) The CPU 11 registers the extended warranty. For example, when the selling price of the extended warranty is 3000 yen, the extended warranty with the selling price of 3000 yen is registered as a purchased product. The selling price of the extended warranty may be predetermined for the product subject to the extended warranty, or may be predetermined for the declaring means. After that, the process proceeds to step S110.
(Step S110) The CPU 11 adds an extended warranty to the product registered in the process of step S105. After that, the process proceeds to step S111.

(Step S111) When the clerk has completed the registration of all the purchased products, he / she operates the operation unit 19 and presses the subtotal key. The CPU 11 determines whether or not the subtotal key has been pressed. If it is determined that the subtotal key has been pressed, the product registration process is terminated, and if it is determined that the subtotal key has not been pressed, the process returns to step S101.

(Step S112) The CPU 11 refers to the "extended warranty target flag" of the product file, and determines whether or not the product read by the scanner unit 14 in the process of step S101 is the extended warranty target product. If the CPU 11 determines that the product is not covered by the extended warranty, the process proceeds to step S113, and if the CPU 11 determines that the product is not covered by the extended warranty, the process proceeds to step S115.

(Step S113) The CPU 11 registers the extended warranty. For example, when the selling price of the extended warranty is 3000 yen, the extended warranty with the selling price of 3000 yen is registered as a purchased product. The selling price of the extended warranty may be predetermined for the product subject to the extended warranty, or may be predetermined for the declaring means. After that, the process proceeds to step S113.
(Step S114) The CPU 11 adds an extended warranty to the product scanned in the process of step S101. After that, the product registration process is completed.

(Step S115) The clerk display unit 15 (output means) notifies that the product read by the scanner unit 14 in the process of step S101 is not covered by the extended warranty and therefore is not covered by the extended warranty. Display a pop-up image containing information and a confirmation button. For example, the message "This product is not covered by the extended warranty" is displayed as information notifying that the product is not covered by the extended warranty. After that, the process proceeds to step S116.

(Step S116) The CPU 11 determines whether or not the confirmation button popped up in the process of step S115 is pressed. If it is determined that the confirmation button has been pressed, the product registration process is terminated, and if it is determined that the confirmation button has not been pressed, the process of step S116 is executed again.

Next, an example of a pop-up image displayed by the clerk display unit 15 (output means) when only the extended warranty is registered will be described. FIG. 6 is a diagram showing an example of a pop-up image displayed by the clerk display unit 15 (output means) when only the extended warranty is registered in the present embodiment.

When registering only the extended warranty, the clerk operates the operation unit 19 and presses the extended warranty key. When the extended warranty key is pressed, the clerk display unit 15 (output means) displays the pop-up image 601 shown in FIG. 6A. In the example shown in FIG. 6A, the pop-up image 601 has an "extended warranty" indicating that the extended warranty key has been pressed, and an extended warranty selling price "2,000 yen" registered in advance. "Please register the product" etc. that prompts you to read the barcode of the product to which the warranty is added is displayed.

After the pop-up image 601 of FIG. 6A is displayed, the clerk operates the scanner unit 14 to read the barcode of the product to which the extended warranty is added. When the bar code of the product to which the extended warranty is added is read, the clerk display unit 15 (output means) displays the pop-up image 602 shown in FIG. 6 (B). In the example shown in FIG. 6B, in the pop-up image 602, the product name "product A" to which the extended warranty is added, the selling price "¥ 12,000" of the product to which the extended warranty is added, and the selling price of the extended warranty are input. "Please enter the amount" etc. are displayed.

Subsequently, after the pop-up image 602 of FIG. 6B is displayed, the clerk operates the number keys provided in the operation unit 19 to input the selling price of the extended warranty, and presses the amount key after inputting the selling price.
When using the selling price of the extended warranty registered in advance, the clerk presses the amount key without operating the number keys. As a result, the selling price of the extended warranty registered in advance can be used, and the selling price of the extended warranty can be changed to an arbitrary selling price.

When the amount key is pressed, the clerk display unit 15 (output means) displays the pop-up image 603 shown in FIG. 6 (C). In the example shown in FIG. 6C, the pop-up image 603 shows the extended warranty name "Anshin Extended Warranty 3 years", the extended warranty selling price "2,000 yen", the total purchase number "1", and the total amount. "¥ 2,000" etc. are displayed.

The pop-up image displayed on the clerk display unit 15 (output means) when only the extended warranty is registered is not limited to the example shown in FIG. 6, and may be any pop-up image.

As described above, according to the settlement device 10 in the present embodiment, when the scanner unit 14 scans the barcode of the product after the operation unit 19 declares the addition of the extended warranty, the scanned product is registered. Instead, add an extended warranty to the scanned product. If the operation unit 19 declares the addition of the extended warranty after the scanner unit 14 scans the barcode of the product, the scanned product is registered and the extended warranty is added to the scanned product.

As a result, the settlement device 10 can only add the extended warranty without registering the product, so that the extended warranty can be easily added even after the product is purchased. Therefore, only the extended warranty can be sold separately. This will increase the chances of adding an extended warranty and will bring benefits to both users and sellers.

Further, as described above, when the declaring means declares the addition of the extended warranty, the settlement device 10 registers the extended warranty of the predetermined extended warranty selling price as a purchased product. This makes it possible to easily register the price of the extended warranty.

Further, as described above, the settlement device 10 outputs information related to the extended warranty by pop-up when the product subject to the extended warranty is scanned. As a result, it is possible to recognize that the product is subject to the extended warranty, and it is possible to prevent forgetting to add the extended warranty.

In the above-described embodiment, as an example of registering the service related to the service target product, an example of adding an extended warranty to the service target product has been described, but the present invention is not limited to this. For example, when the service target product is an air conditioner, the service related to the service target product may be "air conditioner installation work". Further, for example, when the service target product is a television, the service related to the service target product may be referred to as "television installation / adjustment". Further, for example, when the service target product is a personal computer, the service related to the service target product may be referred to as "personal computer setup". As described above, the registration of the service related to the service target product may be any service.

Further, when there are a plurality of types of services to be registered, the service to be registered may be selected in the product registration process. FIG. 7 is a diagram showing an example of a pop-up image 701 including a button for selecting a service to be registered in the product registration process, which is displayed by the clerk display unit 15 in the present embodiment.

In the illustrated example, the clerk display unit 15 displays the pop-up image 701. In the pop-up image 701, an extended warranty button 702, an installation work button 703, an installation button 704, and a confirmation button 705 are displayed as selection buttons for selecting a service to be registered.

For example, the clerk display unit 15 displays the pop-up image 701 in the product registration process. The clerk presses the extended warranty button 702, the installation work button 703, and the installation button 704, which indicates the service to be registered, and then presses the confirmation button 705. As a result, the clerk can input the instruction of the service to be registered in the product registration process to the settlement device 10.

When the extended warranty button 702 is pressed on the screen shown in FIG. 7, the store clerk display unit 15 displays a selection screen on which the type of extended warranty that the service target product can receive can be selected, and the store clerk extends the service. You may be able to select the type of warranty. For example, when the extended warranty button 702 is pressed, the clerk display unit 15 has a selection screen including buttons such as "3-year warranty ¥ 1000", "5-year warranty ¥ 2000", and "10-year warranty ¥ 3000". May be displayed so that the clerk can select the number of years of the extended warranty.

Further, in the example shown in FIG. 7, the extended warranty button 702, the installation work button 703, and the installation button 704 are displayed as selection buttons for selecting the service to be registered, but the service that can be added to the service target product is displayed. For extended warranty only, instead of the screen shown in Fig. 7, a selection screen for selecting the type of extended warranty such as "3-year warranty ¥ 1000", "5-year warranty ¥ 2000", and "10-year warranty ¥ 3000" May be displayed.

In addition, as detailed information, the warranty period when the extended warranty is not granted, the warranty expiration date when the extended warranty is granted, etc. may be displayed together with the selection screen where the type of extended warranty can be selected. It may be printed on the receipt.

For example, a case where Refrigerator A with a one-year manufacturer's warranty is purchased on June 1, 2016 will be described. In this case, the warranty period "2017/5/31 without extended warranty" when the extended warranty is not given, the warranty period "3 year warranty 2019/5/31" when the 3-year warranty is given, and the 5-year warranty A selection screen that allows you to select the type of extended warranty between the warranty period "5-year warranty 2021/5/31" when granted and the warranty period "10-year warranty 2026/5/31" when 10-year warranty is granted. It may be displayed together with. Further, these contents may be printed on the receipt to be issued.

Further, when the installation work button 703 is pressed on the screen shown in FIG. 7, the clerk display unit 15 may display detailed information on the installation work. For example, when the service target product is an air conditioner, the clerk display unit 15 may display detailed information regarding the installation work of the air conditioner. Specifically, detailed information on the installation work of the air conditioner may be displayed, such as the latest reception status of the installation work, the time required for the normal installation work, the necessity of witnessing, and the availability of nighttime support. It should be noted that these information may be stored in the settlement device 10 or may be obtained by inquiring to a higher-level device. As a result, the clerk can inform the customer of detailed information regarding the installation work of the air conditioner. Further, since detailed information on the air conditioner installation work is displayed, even a clerk who does not perform the air conditioner installation work can explain the details.

Further, when the installation button 704 is pressed on the screen shown in FIG. 7, the store clerk display unit 15 may display detailed information regarding the installation. For example, when the service target product is a personal computer, the clerk display unit 15 may display detailed information regarding the installation of the personal computer. Specifically, the latest reception status of delivery, information on delivery and setup of the personal computer, and the like may be displayed. In addition, a screen for selecting whether to perform setup or to give a lecture on how to use the system may be further displayed, and the required time and amount of money may be displayed for each. As a result, the clerk can convey detailed information regarding the installation of the personal computer. In addition, since detailed information regarding the installation of the personal computer is displayed, even a clerk who does not install the personal computer can explain the details.

In addition, products covered by the extended warranty are often provided with a manufacturer's warranty (for example, a one-year warranty from the time of purchase) as standard, even if they do not subscribe to the extended warranty. If the purchased product breaks down, you can get the warranty from the manufacturer by presenting the manufacturer's warranty and sales certificate to the manufacturer. The above manufacturer's warranty may be included in the purchased product or issued from the sold settlement device 10 (POS register), but the sales certificate is surely sold the settlement device 10 (POS register). Issued by.

Therefore, if you do not use the extended warranty, (1) purchase receipt, (2) sales certificate, (3) sales certificate / store copy, (4) manufacturer's warranty (issued by the product or included in the product) 4 types of receipts will be issued.

On the other hand, when using the extended warranty, (1) purchase receipt, (2) extended warranty subscription certificate, (3) extended warranty subscription certificate / store copy, (4) manufacturer's warranty (issued by the product or included in the product) 4 types of receipts will be issued.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and includes designs and the like within a range that does not deviate from the gist of the present invention.

For example, in the above-described embodiment, the operation unit 19 has been described as an example of the declaring means, but the present invention is not limited to this, and any means can be used to declare the addition of the extended warranty to the product subject to the extended warranty. May be. For example, an extended warranty may be declared by using a preset key or a hard key possessed by the operation unit 19. Further, for example, the scanner unit 14 may declare the addition of the extended warranty by reading the barcode information regarding the extended warranty.

Further, in the above-described embodiment, the selling price of the extended warranty is described as 3000 yen, but the selling price is not limited to this and may be any amount. Further, the selling price of the extended warranty may differ depending on the product subject to the extended warranty. For example, the selling price of the extended warranty to be added to the extended warranty target product may be set in advance for each extended warranty target product. Further, for example, after declaring the extended warranty, the selling price of the extended warranty may be input by the numeric keypad or the like.

Further, in the above-described embodiment, the extended warranty period (years) has been described as 5 years, but the term is not limited to this and may be any period. Further, the extended warranty period may differ depending on the product subject to the extended warranty. For example, the extended warranty period to be added to the extended warranty target product may be predetermined for each extended warranty target product. Further, for example, after declaring the extended warranty, the extended warranty period may be input by the numeric keypad or the like.

Further, the settlement device 10 may have a plurality of keys for declaring the addition of the extended warranty. For example, the settlement device 10 may have a key for declaring the addition of the extended warranty for each selling price of the extended warranty. As a specific example, it has a key for declaring the addition of an extended warranty with a selling price of 1000 yen, a key for declaring the addition of an extended warranty with a selling price of 3000 yen, and a key for declaring the addition of an extended warranty with a selling price of 5000 yen. You may. Further, for example, the settlement device 10 may have a key for declaring the addition of the extended warranty for each extended warranty period. Specific examples include a key that declares the addition of an extended warranty with an extended warranty period of 1 year, a key that declares the addition of an extended warranty with an extended warranty period of 3 years, and a key with an extended warranty period of 5 years. It may have a key that declares the addition of an extended warranty.

Further, in the above-described embodiment, when the settlement device 10 is added with the extended warranty, the extended warranty subscription certificate outputs the extended warranty subscription certificate in which the information related to the extended warranty and the information of the product subject to the extended warranty are printed. The explanation is given using an example, but the present invention is not limited to this. For example, the settlement device 10 outputs an extended warranty subscription certificate using the printing unit 24 and the receipt issuing port 23, and displays information related to the extended warranty and an extended warranty target on the store clerk display unit 15 and the customer display unit 16. The product information may be displayed.

Further, in the above-described embodiment, the settlement device 10 has been described with reference to an example of outputting information related to the extended warranty in a pop-up when the product subject to the extended warranty is scanned, but the present invention is not limited to this. For example, when the extended warranty target product is scanned, the settlement device 10 may output information related to the extended warranty by voice saying "It is an extended warranty target product" from a speaker (not shown).

Further, in the above-described embodiment, the registration device and the settlement device are integrated, and the settlement device 10 in which the registration operation and the settlement operation are performed by a clerk has been described as an example, but the present invention is not limited to this. For example, the above-mentioned contents may be applied to a semi-self system in which a registration device and a settlement device are separated, a clerk performs a registration operation, and a customer performs a settlement operation. Further, for example, the above-mentioned contents may be applied to a full self-system in which all the registration operation and the settlement operation are performed only by the customer.

Further, in the semi-self system in which the registration device and the payment device are separated, the output of the certificate for enjoying the service (for example, the extended warranty subscription certificate) may be performed by the registration device or the payment device. .. Generally, in the semi-self system, the payment device issues a certificate for the customer who has completed the payment with the payment device to enjoy the service following the purchase receipt. However, in the case of payment without cash (for example, payment with a credit card or payment with electronic money), the payment can be completed with the registration device. In this case, the payment is completed with the registration device. The registration device may issue a certificate for enjoying the service to the customer following the purchase receipt. As a result, the customer who has completed the settlement with the registration device does not need to move to the settlement device.

In addition, in a semi-self system in which the registration device and the settlement device are separated, even if the addition of services such as extended warranty is refused during the registration process by the registration device, the settlement process by the settlement device is performed. It may be possible to add services such as an extended warranty. For example, if the registration device refuses to add services such as extended warranty (when the registration device does not add services such as extended warranty), the payment will be made by the payment device. The explanation and information of the service such as the extended warranty may be displayed at the time of processing, and the service such as the extended warranty may be added.

Further, even in the full self-system in which all the registration operations and the settlement operations are performed only by the customer, services such as an extended warranty can be added as in the settlement device 10 in which all the registration operations and the settlement operations are performed by the clerk. You may do so. Further, in the settlement device 10 in which the clerk performs all the registration operations and the settlement operations, and in the full self system in which all the registration operations and the settlement operations are performed only by the customer, the registration process and the settlement process are performed in the same manner as the above-mentioned semi-self system. It may be possible to add services such as an extended warranty to any of the above processes.

The program for executing each process of the settlement device 10 of the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed to perform settlement. The above-mentioned various processes related to each process of the apparatus 10 may be performed. The "computer system" here may include hardware such as an OS and peripheral devices. Further, the "computer system" includes the homepage providing environment (or display environment) if the WWW system is used. The "computer-readable recording medium" includes a flexible disk, a magneto-optical disk, a ROM, a writable non-volatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, and the like. Refers to the storage device of.

Further, the "computer-readable recording medium" is a volatile memory inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line (for example, DRAM (Dynamic)). It also includes those that hold the program for a certain period of time, such as Random Access Memory)). Further, the above program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the above program may be for realizing a part of the above-mentioned functions. Further, a so-called difference file (difference program) may be used, which can realize the above-mentioned function in combination with a program already recorded in the computer system.

10 ... Payment device, 11 ... CPU (detection unit), 12 ... ROM, 13 ... RAM, 14 ... Scanner unit, 15 ... Clerk display unit (designated means), 16 ... Customer display unit, 17 ... Hard disk, 18 ... Card reader, 19 ... Operation unit, 20 ... Communication unit, 21 ... Buzzer, 22 ... Clock unit, 23 ... Receipt issuing port, 24 ... Printing unit (printing means), 25 ... Deposit / withdrawal unit, 25a ... Coin deposit port, 25b … Coin withdrawal port, 25c… Banknote deposit / withdrawal port

Claims (4)

A display means for displaying a first screen that accepts an input operation of product information of a service target product and a second screen that accepts an input operation of a service amount related to the service target product.
Declaration means for declaring the registration of services related to the service target product,
Equipped with
When the display means receives an input operation of product information of the service target product on the first screen after the declaration by the declaration means is made, the display means displays the second screen.
A product sales data processing device characterized by this. When the operation of inputting the amount of the service related to the service target product is accepted on the second screen, the billing characterized by registering the service related to the service target product without registering the service target product. Item 2. The product sales data processing device according to item 1. The product sales data processing device according to claim 1 or 2, wherein the first screen is displayed by the display means when a declaration is made by the declaration means. A program that allows a computer to function as a product sales data processing device.
The computer
A display means for displaying a first screen that accepts an input operation of product information of a service target product and a second screen that accepts an input operation of a service amount related to the service target product.
Declaration means for declaring the registration of services related to the service target product,
To function as
When the display means receives an input operation of product information of the service target product on the first screen after the declaration by the declaration means is made, the display means displays the second screen.
A program characterized by that.

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