JP6923911B2 - Product sales data processing device - Google Patents

Description

The present invention relates to a suitable product sales data processing device used for a ticket vending machine or the like.

In recent years, the number of tourists from overseas has increased and inbound demand can be expected, so it is necessary for ticket vending machines such as restaurants to take global measures. For this reason, it is practiced to set an order screen for each language.

Here, conventionally, on the screen of the ticket vending machine, the size and layout of the product image are edited and set for each order screen. Similarly, when setting the order screen for each language, it is necessary to provide a screen for each language (provide a page), edit it, and set it. On the other hand, the total of sales by the ticket vending machine is performed in units of product codes (PLU).

Japanese Unexamined Patent Publication No. 2012-59142

However, in the past, it was not possible to perform detailed sales aggregation and sales analysis based on the sales results of products based on the results of customer operations.

In addition, it was difficult to aggregate and analyze which products were sold more effectively on which screen.

The present invention has been made in view of the above points, and an object of the present invention is to provide a product sales data processing device capable of determining based on what kind of operation a customer has sold a product. ..

The present invention identifies the language used in each screen as a display means for displaying a screen having a product display selection button for selecting a product to be purchased and screen identification information for identifying the screen for each screen. Sales that aggregate sales for each language identification information of the screen identification information that identifies the screen that identifies the screen that has the product display selection button, and the storage means that assigns and stores the language identification information to be used and the product selected by the product display selection button. It is characterized by having a counting means.
As the language, various languages such as English, Chinese, and Korean can be considered. By associating the product sales data with the language identification information, it is possible to roughly determine which language the person uses and how much the product was purchased. By doing this, for example, it is possible to respond to overseas tourists (inbound demand), and to some extent, it is possible to understand and analyze which region (in which language area) tourists purchased the product, the type of product to be provided, and the screen of the product. It is possible to set the display state etc. to the optimum state.
For example, by providing a page identifier in the sales record (sales transaction), it is possible to grasp the number of products sold by page (language). As a result, it is possible to consider an assortment of products and seasonings for languages with a large number of visitors, and it is also possible to provide decoration and guidance means in the store accordingly. In addition, if the ratio of tourists in the language area around your store is different from the ratio of the language area in the products sold at your store, analyze the cause and take measures to improve sales. Will also be possible.

Further, the present invention has an image setting means for setting the position or size of the product display selection button by designating coordinate information, area information, or image size information on the screen, and the sales totaling means further comprises. It is characterized in that sales totaling corresponding to the coordinate information or area information or image size information of the set screen is performed.

According to the present invention, sales data can be aggregated for each language. That is, it is possible to grasp the sales status (sales quantity, sales amount, etc.) of the product for each language according to the operation of the customer selecting the product, and it is possible to carry out the sales strategy for each language.

It is a perspective view of the ticket vending machine 1. It is a figure which shows an example of the system configuration of a ticket vending machine 1. It is a figure which shows an example of a product file. It is a figure which shows an example of the menu screen G1. It is an operation flow diagram which shows an example of a ticketing process. It is a figure which shows a part of the upper part of a menu screen G1. It is a figure which shows a part of the upper part of a menu screen G1. It is a figure which shows a part of the upper part of a menu screen G1. It is a figure which shows a part of the upper part of a menu screen G1. It is a figure which shows an example of the deposit screen G2. It is a figure which shows an example of the meal ticket / money take-out screen G3. It is a figure which shows an example of a sales data file. It is a figure which shows one display example of the aggregation result. It is operation flow diagram which shows an example of the creation process of aggregated data. It is a figure which shows the foodstuff development table simply. It is a figure which shows an example of a meal ticket 60.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a perspective view of a ticket vending machine (vending machine, product sales data processing device) 1 according to an embodiment of the present invention. The ticket vending machine 1 is installed, for example, at a restaurant for a customer to purchase a meal ticket corresponding to a product (cooking menu).

As shown in the figure, a touch panel 11 serving as a key operation unit for input is installed on the upper part of the front surface of the ticket vending machine 1. The touch panel 11 displays a screen for the customer to perform a predetermined operation such as purchasing a product. A customer can purchase a meal ticket for a desired product by touching (pressing) the screen such as a picture or button of the product displayed on the touch panel 11 with a finger. That is, the touch panel 11 is not only a display means but also an input means, and also a selection means for selecting a product to be issued.

A issuing means (printing device, discharging means) 30 is installed on the side of the touch panel 11 (position along the left side when facing the ticket vending machine 1) on the front side of the ticket vending machine 1. There is an issuing port 31 for issuing a medium (hereinafter referred to as "meal ticket").

Further, at the lower part of the touch panel 11 (position along the lower side or a position near the lower side), a bill insertion slot 13, a bill ejection port 15, a coin insertion slot 17, a coin ejection port 19, an electronic money processing unit 21, and a change return A lever 23 and the like are provided.

Banknotes are inserted into the banknote insertion slot 13 at the time of deposit, and banknotes among the payouts such as change and refund are discharged from the banknote ejection port 15. Coins are inserted into the coin insertion slot 17 at the time of deposit, and the coins in the payout are discharged from the coin ejection port 19. The change return lever 23 is a lever operated to instruct the return of change (coins and banknotes).

FIG. 2 is a diagram showing an example of the system configuration of the ticket vending machine 1. The system configuration of the ticket vending machine 1 shown in the figure is a CPU 41, a flash memory 43, a RAM 45, a touch panel 11, an operation key unit 47, a communication unit 49, an issuing means 30, an electronic money processing unit 21, a bill processing unit 55, and a coin processing unit. It has 59. The flash memory 43 and the RAM 45 are collectively referred to as a storage means.

The CPU 41 is a control means for controlling the entire processing operation of the ticket vending machine 1. In addition to the program executed by the CPU 41, the flash memory 43 stores various setting data and the like used by the CPU 41 for arithmetic processing. The RAM 45 is used as a work area when the CPU 41 executes arithmetic processing. Further, in the RAM 45, a temporary storage area for storing data such as a deposit amount and a current balance corresponding to one deposit is set. The RAM 45 stores product files, screen data for displaying products, product sales data, aggregated data, and the like. FIG. 3 is a diagram showing an example of a product file stored in the RAM 45. As shown in the figure, the product file consists of various product-related information such as the product code (product identification information) of each product, product name, price, English notation of product name, Chinese notation, Korean notation, etc. There is.

The touch panel 11 is a display means for displaying a predetermined screen stored in the storage means under the control of the CPU 41. Further, the CPU 41 executes a predetermined control process based on an operation signal output in response to an operation performed on the touch panel 11. The touch panel 11 is also a selection means (operation means) for selecting and operating a product to be issued. The operation key unit 47 is a key operation unit for input like the touch panel 11, and corresponds to the change return lever 23 in correspondence with FIG. The CPU 41 returns the change in response to the operation performed on the operation key unit 47 (change return lever 23). The communication unit 49 is a transmission means (or transmission / reception means) that executes communication with the outside, and has a function of communicating with an external device via, for example, a network or a dedicated line. Wired or wireless. The communication means 49 is also an output means for outputting product sales data or the like to an external cloud computer, an external storage medium, or the like by communication.

The issuing means 30 is provided with a mechanism unit that controls the issuance of meal tickets for the selected product on the touch panel 11, prints necessary information about the selected product on the paper of the meal ticket, and discharges the printed meal ticket to the issuing port 31. It is composed of. That is, the issuing means 30 is a discharging means for discharging the meal ticket (medium). The meal ticket issued by the issuing means 30 is issued by partially cutting in the width direction of the paper (leaving only the center and cutting both sides thereof), so that the saucer for the meal ticket issued by this is not required. There is.

The electronic money processing unit 21 performs general processing related to electronic money. Specifically, the electronic money processing unit 21 uses a storage medium (a magnetic card, an IC card, or the like, in this case, a contactless IC card) in which the monetary value is digitized (electronic money) and stored as a payment terminal. The payment is made by approaching, contacting, or the like with the electronic money processing unit 21. That is, the electronic money processing unit 21 is a medium payment means for making payments with electronic money (payment medium).

The bill processing unit 55 performs general processing related to bills. Specifically, the banknote processing unit 55 determines the type of banknotes inserted from the banknote insertion slot 13 as the banknote appraisal process. Further, the bill processing unit 55 counts the number of bills inserted from the bill insertion slot 13 for each denomination. Further, when returning the change, the bill processing unit 55 selects the bills of the required denomination from the bills stored in the bill storage inside the ticket vending machine 1 and discharges the required number of bills to the bill discharge port 15. ..

The coin processing unit 59 performs general processing related to coins. Specifically, the coin processing unit 59, like the banknote processing unit 55, performs coin appraisal processing, counts the number of coins for each denomination, and coins of the required denomination from among the coins stored inside the ticket vending machine 1. Is selected and an operation such as discharging from the coin ejection port 19 is executed.

FIG. 5 is an operation flow diagram showing an example of the ticket issuing process executed by the ticket vending machine 1. The process shown in this figure is realized by the CPU 41 executing a program stored in the flash memory 43.

For example, when the touch panel 11 of the ticket vending machine 1 is currently set (selected) to be displayed in Japanese, the menu screen G1 as shown in FIG. 4 is displayed as the initial screen for product selection (for example, the menu screen G1 as shown in FIG. 4 is displayed (selection). Step ST1). As shown in the figure, the menu screen G1 has a product display selection button G11, a guidance display field G12, a deposit amount display field G13, a product total display field G14, a receipt ticketing button G15, a redo button G16, and a ticketing button G17. , The display language selection button G18 (G18-1 to 4) is displayed at the upper part of the screen. The product display selection button G11 displays a picture of the product, the product name, and the price of the product (depending on the product, the product name and the price of the product), and by pressing the product display selection button G11, the product is displayed. It is a button that allows you to select. The guidance display column G12 displays the selected product name, quantity, price, and the like. The deposit amount display column G13 displays the total amount of money put in by the customer. The product total display column G14 displays the total price of the selected products. The receipt ticketing button G15 is a button for issuing a receipt by pressing (touching, the same applies hereinafter). The redo button G15 is pressed when changing or canceling the selected product. The ticketing button G17 is pressed when the selection of all products is completed, the charges are settled, and the ticket is issued. Further, although not shown, when there are a plurality of menu screens G1, a screen change button may be provided in the menu screen G1 and the screens can be switched by pressing the screen change button. Further, various displays other than the above can be displayed on the menu screen G1. For example, even if various buttons for specifying take-out and eat-in, specifying the quantity of products, etc., advertisements, sales promotion information, etc. are displayed. good.

Next, it is determined whether or not the display language selection button G18 is pressed (step ST2), and if it is pressed, the menu screen G1 of the pressed language is displayed (step ST2 → ST1). 6 to 9 are views showing a part of the upper part of the menu screen G1 displayed in each language, and when the display language selection button G18-1 is pressed (or any display language selection button G18 is also pressed). If not), as shown in FIG. 6, Japanese is displayed in the product name of the product display selection button G11, and although not shown at the same time, the guidance display column G12, the deposit amount display column G13, and the product total display column G14. , Receipt ticketing button G15, redo button G16, and ticketing button G17 are also displayed in Japanese. Next, when the display language selection button G18-2 is pressed, English is displayed in the product name of the product display selection button G11 as shown in FIG. 7, and at the same time, although not shown, the guidance display field G12, English is also displayed on the deposit amount display column G13, the product total display column G14, the receipt ticketing button G15, the redo button G16, and the ticketing button G17. Similarly, when the display language selection button G18-3 or 4 is pressed, Chinese or Korean is displayed in the product name of the product display selection button G11 as shown in FIG. 8 or 9, and is shown at the same time. Although not, the guidance display column G12, the deposit amount display column G13, the product total display column G14, the receipt ticketing button G15, the redo button G16, and the ticketing button G17 are also displayed in Chinese or Korean.

In the display example of the menu screen G1 above, Japanese is displayed as the normal display state. However, for example, when a customer other than the Japanese-speaking area uses the ticket vending machine 1, the display language selection button is displayed. It can also be configured to easily recognize the G18 and encourage language switching. For example, when a person is detected by a motion sensor or the like, the mode of the display language selection button G18 may be changed. That is, for example, the display language selection button G18 is changed in color / changed in size / blinked / expanded / contracted / etc. At that time, by using an imaging means, a voice recognition means, or the like, if it is determined that the person is Japanese, it is not necessary to guide the display language selection button G18, and further, the display language selection button G18 is not displayed. Is also good. Further, once the customer touches the display language selection button G18, the display language selection button G18, that is, the language selection area may be expanded so that the display language selection button G18 can be easily pressed. Further, a speaker (voice notification means) may be installed (built-in) in the ticket vending machine 1 so as to indicate that the language can be switched by voice together with the display of the display language selection button G18.

On the menu screen G1 displayed in the predetermined language as described above, the customer selects a page from categories, classifications, etc., and orders products. Specifically, the products to be ordered are selected from the screens such as "set meal", "single item", "side order", "beverage", "recommended", and "limited time". After ordering the product, options, specifically, "large rice", "small rice", "white rice", "ten grain rice", etc. may be selected.

That is, in the above operation flow, it is determined whether or not a product is selected on the menu screen G1 (step ST3), and when the product is selected, that is, when any product on the menu screen G1 is touched, the above. The selected product name, quantity, and price are displayed on the guidance display unit G12 (step ST4). At this time, characters such as the product name displayed on the guidance display unit G12 are also displayed in the language selected above.

When the ticketing button G17 is pressed after one or more products are selected in steps ST3 and ST4 (step ST5), the touch panel 11 displays the deposit screen G2 as shown in FIG. 10 (step). ST6). As shown in the figure, the deposit screen G2 consists of accounting information G21 that displays the total amount of goods, the deposit amount, and change, as well as words and indicators indicating the direction of the coin slot 17 for depositing coins. The position information G23, the position information G25 consisting of the wording and the index indicating the direction of the electronic money processing unit 21 for depositing with electronic money, and the wording and the index indicating the direction of the bill insertion slot 13 for depositing with bills. The position information G27 composed of the position information G27 and the notification information G29 composed of the wording prompting the payment are displayed. Of course, if the selected language is a foreign language, it will be displayed in that language.

Then, when the settlement process is performed by inserting bills from the bill insertion slot 13, inserting coins from the coin insertion slot 17, or paying electronic money (step ST7), the process proceeds to step ST8. Then, a meal ticket is issued from the issuing port 31. At the same time, when change is required, the change is discharged from the bill discharge port 15 and the coin discharge port 19 (step ST9). Then, on the touch panel 11, for example, the meal ticket / money taking-out screen G3 as shown in FIG. 11 is displayed (step ST10). As shown in the figure, on the meal ticket / money take-out screen G3, in addition to the accounting information G31 that displays the total amount of goods, the deposit amount, and the change, the position information G33 that indicates the direction of the issuer 31 and the withdrawal by coins. Position information G35 indicating the direction of the coin outlet 19 for (change), position information G37 indicating the direction of the bill outlet 15 for withdrawal of banknotes (change), and receipt of change and meal tickets. Notification information G39 composed of prompting words is displayed. Of course, if the selected language is a foreign language, it will be displayed in that language.

At the time of the settlement and meal ticket issuance processing, the CPU 41 mutually exchanges the sales data of the settled products and the like together with the language identification information (in this example, the page number and the screen identification information) at the time of sale. It is associated and stored / updated in the RAM 45 (step ST11). At the same time, the order information of the product is transmitted to the kitchen printer or kitchen monitor in the kitchen via the communication unit 49 (step ST12), and a cooking instruction is given. On the other hand, the customer hands the received meal ticket to the clerk at the table. When the ordered product is cooked in the kitchen, the clerk serves the product to the customer's table.

FIG. 12 is a diagram showing an example of a sales data file stored in the RAM 45 in the step ST11. As shown in the figure, the sales data file consists of various sales-related information such as the date and time of sale, the product code and product name, the number of units sold, the sales amount, etc. The page number is also associated and filed.

Here, the page number is the page number for each screen. In this example, pages 1 to 10 are for Japanese screens, pages 11 to 20 are for English screens, and pages 21 to 30 are for Chinese. For screens, pages 31-40 are allocated for Korean screens. For example, page number 1 is a "ramen-based" screen, page number 2 is a "set meal-based" screen, page number 3 is a "side menu-based" screen, and page number 4 is a "beverage-based" screen. , Etc., and Japanese is displayed on all screens. Similarly, page number 11 is a "ramen-based" screen, page number 12 is a "set meal-based" screen, page number 13 is a "side menu-based" screen, and page number 14 is a "beverage-based" screen. Screens, etc., and English is displayed on all screens. The same applies to Chinese screens and Korean screens. However, the configuration of each screen in Japanese, the configuration of each screen in English, the configuration of each screen in Chinese, and the configuration of each screen in Korean may be different screen configurations according to the actual situation. .. For example, the arrangement and size of each product on the "ramen-based" screen may be different depending on the language. Further, for example, in English, the page numbers may be exchanged so that the page number 11 is set to the "set meal-based" screen and the page number 12 is set to the "ramen-based" screen. The point is that the screen configuration and screen order should be adjusted according to the customer's language area.
Furthermore, by totaling the sales results by time zone by time zone by time zone until the previous day, or by specified period and season, it will be displayed on the top screen (initial screen of product selection) by time zone within the business hours of the day. The screen (language) can be automatically selected and switched. The CPU 41 and the program that switch the initial screen of product selection to be displayed on the display means (touch panel 11) according to the sales data of the associated product and the language identification information are referred to as screen switching means. Here, the initial screen for product selection refers to a screen (including a screen to be displayed first for each language) that is first displayed on the display means (touch panel 11) for product selection.

The sales data file collected and stored as described above can be obtained as desired total data by, for example, operating a total operation button (not shown) displayed on the touch panel 11 of the ticket vending machine 1. FIG. 14 is an operation flow diagram showing an example of the aggregation data creation process. In the figure, first, the aggregation condition is input by operating the aggregation operation button (not shown) (step ST2-1). In this example, as an aggregation condition, it is a condition that the sales quantity and the sales amount for each language for each product are aggregated by dividing them into predetermined sales periods.

Next, the CPU 41 performs the aggregation calculation based on the aggregation condition (step ST2-2). At this time, since the sold product and the page number are stored in association with each other in the sales data file, it is easy to determine from the page number which language the screen on which the product was purchased is. can do. That is, the page number is screen identification information for identifying the screen, and is language identification information. Then, the data of the result aggregated in step ST2-2 is output to the touch panel 11 of the ticket vending machine 1 and displayed. Instead of displaying (or displaying) on the touch panel 11, the aggregated result data may be printed and issued by the issuing means 30. Further, the aggregated result data may be output to an external management device, a cloud computer, or the like via the communication unit 49, and may be stored and used. That is, the touch panel 11, the issuing means 30, and the communication unit 49 all constitute an output means for outputting product sales data and screen identification information (page number, language identification information).
Then, from the sales data of the above products and the screen identification information, it is possible to confirm which product sold well on which screen, whether the sales did not grow as expected, and the like.
It is also possible to analyze the sales performance based on the coordinate information of the screen set on the order screen, the area information (for example, the upper row, the middle row, the lower row) and the image size (for example, double angle or quadruple angle of the basic size).
In addition, it is possible to perform multifaceted aggregation and analysis such as which screen has the most sales results from the products and the product sales results for each screen.

FIG. 13 is a diagram showing a display example when the aggregation result aggregated in step ST2-2 is displayed on the touch panel 11. As shown in the figure, this tabulation result shows the number of items sold on the day, the amount of money sold, and the past week for each product sold and for each language (that is, for each page number classified by language). The number of units sold and the amount of money sold, and the number of units sold and the amount of money sold in the past month are displayed. As a result, it is possible to easily recognize which product was sold and how much by which language was used for each period. For example, if a Chinese-speaking customer purchases more "Tonkatsu Ramen" than "Tonkatsu Ramen", the first screen displayed on page number 21 (initial screen for product selection) will be displayed. The product displayed at the position of is displayed as "Tonkatsu Ramen" instead of "Tonkatsu Ramen", or the display of "Tonkatsu Ramen" is displayed larger than the display of other products. Also, for example, on the Korean screen, if the "set meal-based" screen is more purchased than the "ramen-based" screen, the screens of page number 31 and page number 32 are swapped. , The screen (initial screen for product selection) that is first displayed when the display language selection button G18-4 is pressed may be a screen of "set meal main body". In addition, for products that are not selling well depending on the language area, it is possible to delete the product from the screen of that language and display another product. In addition, since the number of customers visiting the store by language area can be grasped, it is possible to consider an assortment of products and seasonings for the language area with a large number of visitors, and it is also possible to provide decoration / guidance means in the store accordingly. Further, the language with the highest numerical value may be displayed on the top page according to the number of times the language button is pressed, the order quantity for each language, and the sales record. There is no restriction that your home language must be displayed on the top page. In addition, if the ratio of tourists in the language area around your store is different from the ratio of the language area in the products sold at your store, analyze the cause and take measures to improve sales. Will also be possible. Specifically, it is possible to add products for tourists in language-speaking countries who gather around their own stores, and to devise the composition and display order of order screens, which is useful for increasing sales.

As described above, in the ticket vending machine 1, the sales data can be aggregated for each screen, so that the sales status (sales quantity, sales amount, etc.) of the product can be grasped for each screen (in the above example, for each language area). It is possible to carry out product sales strategies for each screen (by language area).

By the way, in the above-mentioned ticket vending machine 1 and an order data processing system equipped with a kitchen monitor and a kitchen printer that give cooking instructions to the kitchen, the products and the raw materials (foods) used for the products are determined by managing the raw materials and the food ingredient development table. And equipment) can be managed in a tree shape, and the components of each product can be grasped by using the tree information.

FIG. 15 is a diagram simply showing a tree-shaped food ingredient development table. In the figure, for example, in the case of the product "assortment (pine)", the product, the cooked product, and the ingredients are displayed in a tree shape. Specifically, the cooked product is "sasanishiki 1; 100 g" and the ingredients are It is indicated that "Sasanishiki; 25 g, distributed rice; 15 g, vinegar; 10 g, water; 50 cc, salted salmon; 100 g, packaging material 1; 1 piece". By registering and managing the ingredients development table in this way, the actual consumption of cooked products and ingredients can be easily grasped by multiplying the sales volume of each product by the required amount of cooked products and ingredients. By comparing with each actual cooked product or ingredient, it is possible to clearly grasp which cooked product or ingredient has a loss.

The yield rate or the like may be set and calculated at the time of registration in the foodstuff development table. Further, the yield may be managed with respect to the standard weight of the material. Even if you cannot manage the cooked foods and ingredients accurately, from the opposite idea, if there are many remaining cooked foods and ingredients, and many cooked foods and ingredients whose expiration date is approaching, you can use the cooked foods and ingredients. You may extract the products you are using and display them on the recommended screen (top page) or screens such as time sale, and guide customers' orders so that they can use more of those cooked products and ingredients. ..

At that time, products using cooked foods or ingredients whose consumption is about to expire may be automatically selected or listed based on past sales results and trends such as days of the week and time zones. The conditions for listing may be in order of sales quantity, sales amount, or the like. If the latest one month, the previous week, the previous day, etc. are set as the aggregation conditions, even if the clerk manually selects, it is effective to support the selection. Further, depending on the number of days that the cooked food or ingredient that is near the expiration date can be used, for example, if the current day is Friday, the past sales results on Saturday and Sunday on the following two days may be listed. Furthermore, if there are cooked products or ingredients that are shared with other products from the ingredient development table, it is possible to select them so as not to affect the ingredient inventory of other products such as standard products and popular menus with high sales. good. With the above configuration, it is possible to avoid the loss of waste of cooked foods and materials without losing sales opportunities and sales amount. Of course, it may be used for managing the ordering points of cooked foods and ingredients. This mechanism can also be provided by cloud services.

Grasp the consumption of cooked foods and ingredients using the above food development table, grasp the loss, grasp the cooked foods and ingredients whose expiration date is approaching, and customers for products using those cooked foods and ingredients By using the page number which is the screen identification information, the guidance and the like can be performed for each language. Specifically, the tendency of tourists on the day is that there are many tourists from China, many tourists from South Korea, etc. By adding an analysis by language, there are many orders from that language area. In addition, in order to promote sales of cooked products and products that use ingredients that are about to expire, this product is displayed on the recommended page, the product image size is increased, and the product display position is ergonomic. It can be used when it is easy to press the button from, or when changing from the customer base to a position (height) suitable for pressing the button. In addition, when considering the menu structure based on the usage status of cooked products and ingredients, sales analysis by language (page) may be referred to.

Further, the present invention can also be configured as follows.
For example, the language area of the customer may be determined by an imaging means, a voice recognition means, or the like, and the display language selection buttons G18 may be arranged and displayed so that the language can be easily selected. For example, when an Asian customer is imaged by an imaging means, the display area of the display language selection button G18 of "Chinese" and "Korean" is displayed slightly larger, and the Japanese screen is used as it is. When is selected, the larger display area is restored to its original size. This makes it easier to select the language. Further, instead of the display language selection button G18, or together with the display language selection button G18, the screen may be automatically changed to the screen of the language area according to the language spoken by the customer by the voice recognition means.

In addition, instead of the display language selection button G18, or together with the display language selection button G18, a "money switching button" is provided to display "US dollars", "Hong Kong dollars", "Taiwan dollars", "RMB", "won", etc. It may be displayed so that it can be switched. In this case, it is preferable to link the languages according to the type of money and display (write together) the amount converted into yen and the rate together with the yen. As a result, the feeling of price becomes easy for the customer to understand, and the ticket vending machine 1 becomes easier to use. Further, when the ticket vending machine 1 has a built-in change fishing ticket machine capable of determining foreign currency, it is possible to sell directly in foreign currency. Further, if the change fishing ticket machine recognizes the foreign currency before pressing the display language selection button G18, the language of the screen may be automatically switched.

As another example, the aggregation may be performed by language or by foreign currency as long as it is in the page unit. Further, when the language is switched or the currency is switched by the display language selection button G18, the "money switching button" or the like, the speaker may be configured to greet in the language after the switching. Similarly, when the product display selection button G11 is pressed, the product name may be voice-guided in the language of the screen. Further, it may be configured to make an announcement such as an operation explanation of the ticket vending machine 1 or cancellation of a product in the language of the screen. In addition, if the customer has dietary restrictions such as beef prohibition, pork prohibition, pesticide prohibition, prescribed allergic raw material prohibition, overeating prohibition, dieting, etc., a button is provided to specify this, and this dietary restriction button is pressed. By pressing the button, the predetermined product display selection button G11 or the like may not be pressed, or a warning may be given when the button is pressed. If you are not eating too much or are on a diet, for example, you may not be able to press the button for large-scale sales on the side menu, or you may be able to press only the button for small-scale sales. The display selection button G11 may not be pressed. Further, in the ticket vending machine 1, the pages are designated by serial numbers for each language, but the pages may be designated across the pages (by skip numbers) and aggregated. For example, if you want to aggregate the number of recommended pages sold and the language classification across the board, specify multiple page ranges with skip numbers instead of serial numbers.

Next, an example of the screen setting method of the ticket vending machine 1 will be described. The screen displayed on the touch panel 11 of the ticket vending machine 1 can be set from the screen of the ticket vending machine 1 or from another external device such as a cloud service. The set screen is stored in a storage means (RAM 45 or the like).

First, select the screen setting menu of the ticket vending machine 1. In the screen settings, set the menu group. This menu group can be set by a plurality of groups in order to use it when the screen setting of the ticket vending machine 1 is drastically changed due to the season or the like, or to set in advance when the menu is drastically switched. Menu groups can be added, changed, deleted, etc., and other menu groups can be copied. Delete menu groups that you no longer need.

Next, set the page for each menu group. Like menu groups, you can add, change, and delete. Here, the page number, creation method (copy of existing page, template, new creation), page name, background image, etc. can be set.

Next, set the image. When inserting an image, the coordinates may be specified, or the position and size may be changed by operating the mouse. When you specify an image and select details, the function assignment screen appears. For example, in the case of the ticketing key (ticketing button G17), "page switching" is performed, and the playback voice or the like when the key is pressed can be set. In addition, the image can be selected from the images already registered, or can be newly inserted. If the function is a product button (product display selection button G11), the set product is set from the product master (product file). You can also specify the area and enter the button name. You can easily set the function of each button and screen transition. The operation content may be programmed in the image. By storing (registering) one product on a plurality of screens (for example, a set meal menu screen and a health menu screen), it is possible to display various products for one product.

When the screen is completed, the initial screen is set to the Japanese order page, and when the language button (display language selection button G18) is pressed using the screen transition function, the specified page is displayed and the product button (product display selection) is displayed. Button G11) selects a product, and when bills and money are deposited, the ticketing key (ticketing button G17) becomes valid, and if a receipt is required, use the receipt button (receipt ticketing button G15) to receive a receipt. If the receipt button (receipt ticketing button G15) is not pressed, the screen can be set according to the operation flow, such as issuing a receipt.

Also, like the screen, the meal ticket layout can be set by using a copy template or the like. It is also possible to individually set the product name for screen display and the product name to be printed on the meal ticket.
It is also possible to have a meal ticket layout in which the product name can be written in both Japanese and the selected foreign language when the customer selects a language other than Japanese. As a result, for example, as shown in FIG. 16, a meal ticket 60 in which Japanese (home language) and a foreign language (other language) are written together can be obtained.
Furthermore, the menu group can be automatically switched such as the time zone and the day of the week by setting the screen switching schedule. In addition, by specifying a plurality of page numbers, it is possible to display the sales results by time zone by page, the sales results by category by page, the sales results by product by page, etc. on the screen in a list or print out.

Further, the program executed by the ticket vending machine 1 according to the above embodiment is provided by being incorporated in the flash memory 43 or the like in advance, but the present invention is not limited to this, and a file in an installable format or an executable format is provided. It may be configured to be recorded and provided on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk).

Further, the program executed by the ticket vending machine 1 of the above embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading via the network. Further, the program executed by the ticket vending machine 1 of the above embodiment may be configured to be provided or distributed via a network.

As described above, the ticket vending machine (product sales data processing device) 1 discharges the meal ticket (medium) from the issuing means (discharging means) 30 based on the payment of the product desired by the customer, and displays the product. A storage means such as a flash memory 43 for storing a screen such as a menu screen G1, a touch panel (display means) 11 for displaying the screen stored in the storage means, and a selection means (step) for selecting a product on the screen. It is equipped with a CPU 41 or the like that executes ST3 and 4), and the storage means stores the sales data of the product selected by the selection means in association with the page number (language identification information, screen identification information). (CPU 41 or the like that executes step ST11). Since the sales data of the selected product and the page number (language identification information) are recorded in association with each other, the sales data can be aggregated for each language. That is, it is possible to grasp the sales status (sales quantity, sales amount, etc.) of a product for each language, and to carry out a sales strategy for each language. Further, since the ticket vending machine 1 is provided with a counting means (CPU 41 or the like that executes steps ST2-1 to 3) for totaling the sales quantity and the sales amount of the product according to the language identification information, the sales quantity and the sales amount for each language are provided. You can easily grasp the aggregated value of. It is preferable that the data aggregated by the aggregation means is displayed on the touch panel 11 or the like or printed.

Further, according to the present invention, in a product sales data processing system in which a customer selects a desired product by himself / herself, a storage means for storing a screen for displaying the product and a display for displaying the screen stored in the storage means are displayed. The storage means includes means and a selection means for selecting a product on the screen, and the storage means stores sales data of the product selected by the selection means in association with screen identification information (language identification information, etc.). The product sales data processing system is disclosed.

Further, the present invention is a program for operating a product sales data processing device in which a customer selects a desired product by himself / herself, and is stored in a storage step for storing a screen for displaying the product and a storage step for storing the product. A display step for displaying the screen and a selection step for selecting a product on the screen are provided. In the storage step, sales data of the product selected in the selection step is stored in screen identification information (language identification information, etc.). ) Is disclosed as a program for operating a product sales data processing device, which is characterized in that it is stored in association with the product sales data.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of claims and the technical ideas described in the specification and drawings. It is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the action and effect of the present invention are exhibited. For example, the ticket vending machine according to the present invention is not limited to the ticket vending machine for issuing meal tickets, and may be a ticket vending machine that sells various products other than food, tickets, and the like.

Further, the present invention is not limited to the ticket vending machine, and in short, any other device may be used as long as it is a product sales data processing device in which the customer selects the product by himself / herself. That is, if the device is a device in which the customer selects a product by himself / herself, the same effect is exhibited by the same mechanism. For example, a weighing device for bulk sales at a sales floor such as a mass retailer or a supermarket or the like may be used. This bulk sale means that customers select several types of containers and use their favorite ingredients (in the case of prepared foods, cooked foods such as fried foods and salads, and anything sold at a unit price of g such as sushi, pilaf, and spaghetti. It is a device that inputs (corresponding), detects the mass, and prints the sales amount on a label. This device has a display (display means) that displays images of operation guidance and advertisements for recommended products, but it is the preset keys and product screen on the display that register the product selected by the customer in the device. , It is executed by pressing the button (selection means) displaying the product name. Therefore, in this case as well, it is useful to move recommended products and frequently selected products to the top screen (initial screen for product selection). This operation may be set by the employee based on the sales total result, or may be automatically moved by the program. Further, for example, if the present invention is applied to a self-ordering terminal used in a restaurant, a pub, a conveyor belt sushi restaurant, or the like, the same effect can be obtained. It is possible to check on which screen the sales performance of the displayed product has improved, and to move the recommended or desired product to the screen with good sales efficiency (initial screen for product selection) to promote sales.

Further, in the ticket vending machine 1, the medium to be discharged as the discharging means is a piece of paper such as a meal ticket, but a number tag having a pager (calling) function and other electronic media may be used as a medium to be discharged from the discharging means. Further, in the ticket vending machine 1, both the sales quantity and the sales amount according to the screen identification information of the products are totaled by the totaling means, but only one of them may be totaled.

In addition, the above description and the embodiments shown in each figure can be combined with each other as long as there is no contradiction in the purpose, configuration, and the like. Further, the above description and the description contents of each figure can be independent embodiments even if they are a part thereof, and the embodiment of the present invention is one embodiment in which the above description and each figure are combined. It is not limited to.

With respect to the above description, the following sections will be further disclosed.
(Appendix 1)
In a product sales data processing device that discharges a medium from a discharge means based on payment for a product desired by a customer, a storage means for storing the screen for displaying the product and a display for displaying the screen stored in the storage means. A product comprising means and a selection means for selecting a product on the screen, the storage means storing sales data of the product selected by the selection means in association with screen identification information. Sales data processing equipment. Here, the medium discharged by the discharging means is, for example, a piece of paper such as a meal ticket or a receipt, a number tag having a pager (calling) function, or other electronic medium. As the display means, for example, a touch panel or the like in which a product can be selected (selection means) by touching (or approaching) the display means is preferable.
(Appendix 2)
The product sales data processing device according to Appendix 1, further comprising an output means for outputting the product sales data and screen identification information. As the output means, in addition to the printing means, there are means for outputting using communication, for example, means for outputting and storing in a management device, a cloud service, or the like.
(Appendix 3)
The product sales data processing device according to Appendix 1 or 2, wherein the screen identification information is a page number. By using the page number, it is possible to easily and easily manage each screen.
(Appendix 4)
The product sales data processing device according to Appendix 3, wherein the page numbers are classified by language.

1 Ticket vending machine (product sales data processing device) 11 Touch panel (display means)
13 Banknote slot 15 Banknote slot 17 Coin slot 19 Coin slot 21 Electronic money processing unit 23 Change return lever 30 Issuing means (printing device, discharging means) 31 Issuing port 41 CPU 43 Flash memory (storage means)
45 RAM (storage means) 47 Operation key unit 49 Communication unit 53 Detection means 55 Banknote processing unit 59 Coin processing unit G1 Menu screen G11 Product display selection button G12 Guidance display field G13 Deposit amount display field G14 Product total display field G15 Receipt ticketing button G16 Redo button G17 Ticketing button G18-1-4 Display language selection button G2 Payment screen G21 Accounting information G23 Location information G25 Location information G27 Location information G29 Notification information G3 Food ticket / coin retrieval screen G31 Accounting information G33 Location information G35 Information G39 Notification information

Claims (2)

A display means for displaying a screen having a product display selection button for selecting a product to be purchased,
A storage means for allocating and storing language identification information for identifying the language used for each screen to the screen identification information for identifying the screen for each screen.
A sales totaling means for totaling sales of products selected by the product display selection button for each language identification information of screen identification information that identifies a screen having the product display selection button.
A product sales data processing device characterized by being equipped with. The screen has an image setting means for setting the position or size of the product display selection button by designating coordinate information, area information, or image size information.
The product sales data processing device according to claim 1, wherein the sales totaling means further totals sales corresponding to the coordinate information or area information or image size information of the set screen.

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