eCOGRA SealeCOGRA stands for "e-Commerce and Online Gaming Regulation and Assurance", a non-profit organisation that bills itself as:
The independent standards authority of the online gaming industry, specifically overseeing fair gaming, player protection and responsible operator conduct.
Casinos featuring the eCOGRA seal are among the most trustworthy and transparent in the industry. eCOGRA compliance requires (among other things) that games are fair, the casino operates honestly and behaves responsibly, and monetary deposits are safe.
More information about eCOGRA
Founded in 2003 and based in London, eCommerce Online Gaming Regulation and Assurance is an independent agency that tests casino software and works as a player protection and standards group. eCOGRA’s website lists the following points as its policy objectives:
- The protection of vulnerable customers
- The prevention of underage gambling
- Combating fraudulent and criminal behavior
- Protection of customer privacy and safeguarding of information
- Prompt and accurate customer payments
- Fair gaming (e.g. RNG and game evaluations)
- Responsible marketing
- Commitment to customer satisfaction and support
- Secure, safe and reliable operating environment
When it comes to online casinos and their software providers, eCOGRA offers two main accreditations: The eCOGRA Safe and Fair Seal and the eCOGRA Certified Software Seal. Casinos that carry the eCOGRA Safe and Fair Seal generally are considered to practice responsible behaviors, offer fair gameplay, and offer services that protect players. This rating is audited by on-site visits by eCOGRA. Betting software developers can obtain the eCOGRA Certified Software Seal. This seal is given to developers who have passed a series of in-depth software audits, and follow strict security control measures for employees working within the organisation.
While it by no means offers any sort of guarantee, it is a good sign when you see a casino that carries an official eCOGRA certification. This means that the group has agreed to be independently audited to ensure they are playing by the rules. Without being able to inspect the machines yourself, this is one of the best ways to make sure that you are playing at a safe spot.