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Interactive Public Displays and Wheelchair Users: Between Direct, Personal and Indirect, Assisted Interaction

Published: 28 October 2022 Publication History

Abstract

We examine accessible interactions for wheelchair users and public displays with three studies. In a first study, we conduct a Systematic Literature Review, from which we report very few scientific papers on this topic and a preponderant focus on touch input. In a second study, we conduct a Systematic Video Review using YouTube as a data source, and unveil accessibility challenges for public displays and several input modalities alternative to direct touch. In a third study, we conduct semi-structured interviews with eleven wheelchair users to understand their experience interacting with public displays and to collect their preferences for more accessible input modalities. Based on our findings, we propose the “assisted interaction” phase to extend Vogel and Balakrishnan’s four-phase interaction model with public displays, and the “ability” dimension for cross-device interaction design to support, via users’ personal mobile devices, independent use of interactive public displays.

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  1. Interactive Public Displays and Wheelchair Users: Between Direct, Personal and Indirect, Assisted Interaction

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        cover image ACM Conferences
        UIST '22: Proceedings of the 35th Annual ACM Symposium on User Interface Software and Technology
        October 2022
        1363 pages
        ISBN:9781450393201
        DOI:10.1145/3526113
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        Published: 28 October 2022

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        Author Tags

        1. Wheelchair users
        2. accessible input
        3. ambient displays
        4. interviews
        5. mobility impairments
        6. motor impairments
        7. public displays
        8. study
        9. systematic literature review
        10. systematic video review

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        • (2024)Navigating Daily Life: Insights from Powered Wheelchair Users on Assistive Technologies and Caregiver SupportExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3650863(1-7)Online publication date: 11-May-2024
        • (2024)The user experience of distal arm-level vibrotactile feedback for interactions with virtual versus physical displaysVirtual Reality10.1007/s10055-024-00977-228:2Online publication date: 22-Mar-2024
        • (2023)Don't Forget to Disinfect: Understanding Technology-Supported Hand Disinfection StationsProceedings of the ACM on Human-Computer Interaction10.1145/36042517:MHCI(1-18)Online publication date: 13-Sep-2023
        • (2023)An Expressivity-Complexity Tradeoff?: User-Defined Gestures from the Wheelchair Space are Mostly DeicticExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585695(1-8)Online publication date: 19-Apr-2023
        • (2023)Understanding Wheelchair Users’ Preferences for On-Body, In-Air, and On-Wheelchair GesturesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580929(1-16)Online publication date: 19-Apr-2023

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