Digital Wellbeing Lens: Design Interfaces That Respect User Attention
Article No.: 51, Pages 1 - 5
Abstract
User interfaces heavily rely on attention-capture design patterns, e.g., infinite scroll and other variable-rewarding mechanisms, that erode users’ sense of autonomy and undermine their digital wellbeing. Instead of having users rely on external self-regulation tools, this paper advocates that tech companies and designers should prioritize users’ digital wellbeing by design. To take a first step in this direction, we present Digital Wellbeing Lens, a Figma plugin that guides designers in creating user interfaces that respect and preserve user time and attention. The plugin allows the continuous evaluation of prototypes against attention-capture patterns, calculating a digital wellbeing score and suggesting suitable design alternatives. Besides introducing the plugin, we demonstrate its practical application through a use case involving the design of a mobile social media app, and we report on the results of a first exploratory study with four designers, discussing the opportunities and challenges of embracing this paradigm shift.
References
[1]
90 Percent Of Everything 2014. Some Dark Patterns now illegal. https://www.90percentofeverything.com/2014/08/26/some-dark-patterns-now-illegal-in-uk-interview-with-heather-burns/Accessed: 2019-4-8.
[2]
Reem S. Al-Mansoori, Dena Al-Thani, Raian Ali, and Alhasan Alsammarraie. 2023. Designing for User’s Digital Wellbeing: Co-Creating Nudges with Designers: Designing for User’s Digital WellbeingCo-Creating Nudges with Designers. In Proceedings of the 2023 ACM Conference on Information Technology for Social Good (Lisbon, Portugal) (GoodIT ’23). Association for Computing Machinery, New York, NY, USA, 156–164. https://doi.org/10.1145/3582515.3609530
[3]
Apple. [n. d.]. Apple Design Resources – iOS 17 and iPadOS 17. https://www.figma.com/community/file/1248375255495415511 Accessed: 2024-01-11.
[4]
Amanda Baughan, Mingrui Ray Zhang, Raveena Rao, Kai Lukoff, Anastasia Schaadhardt, Lisa D. Butler, and Alexis Hiniker. 2022. “I Don’t Even Remember What I Read”: How Design Influences Dissociation on Social Media. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems(CHI ’22). Association for Computing Machinery, New York, NY, USA, Article 18, 13 pages. https://doi.org/10.1145/3491102.3501899
[5]
Material Design. [n. d.]. Material 3 Design Kit. https://www.figma.com/community/file/1035203688168086460 Accessed: 2024-01-11.
[6]
Pieter Desmet and Anna Pohlmeyer. 2013. Positive Design An Introduction to Design for Subjective Well-Being. International Journal of Design 7 (12 2013).
[7]
Niall Docherty and Asia J. Biega. 2022. (Re)Politicizing Digital Well-Being: Beyond User Engagements. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems (New Orleans, LA, USA) (CHI ’22). Association for Computing Machinery, New York, NY, USA, Article 573, 13 pages. https://doi.org/10.1145/3491102.3501857
[8]
Figma. 2023. Figma: The Collaborative Interface Design Tool. https://www.figma.com/ Accessed: 2024-01-11.
[9]
Google. 2022. Digital Wellbeing - Find a balance with technology that feels right for you.https://wellbeing.google/ Accessed: 2024-01-11.
[10]
Colin M. Gray, Yubo Kou, Bryan Battles, Joseph Hoggatt, and Austin L. Toombs. 2018. The Dark (Patterns) Side of UX Design. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, New York, NY, USA, 1–14.
[11]
Klodiana Lanaj, Russell E. Johnson, and Christopher M. Barnes. 2014. Beginning the workday yet already depleted? Consequences of late-night smartphone use and sleep. Organizational Behavior and Human Decision Processes 124, 1 (2014), 11 – 23. https://doi.org/10.1016/j.obhdp.2014.01.001
[12]
Simone Lanette, Phoebe K. Chua, Gillian Hayes, and Melissa Mazmanian. 2018. How Much is ’Too Much’?: The Role of a Smartphone Addiction Narrative in Individuals’ Experience of Use. Proceedings of the ACM on Human-Computer Interaction 2, CSCW, Article 101 (Nov. 2018), 22 pages. https://doi.org/10.1145/3274370
[13]
Kai Lukoff, Ulrik Lyngs, Karina Shirokova, Raveena Rao, Larry Tian, Himanshu Zade, Sean A. Munson, and Alexis Hiniker. 2023. SwitchTube: A Proof-of-Concept System Introducing “Adaptable Commitment Interfaces” as a Tool for Digital Wellbeing. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (Hamburg, Germany) (CHI ’23). Association for Computing Machinery, New York, NY, USA, Article 197, 22 pages. https://doi.org/10.1145/3544548.3580703
[14]
Kai Lukoff, Ulrik Lyngs, Himanshu Zade, J. Vera Liao, James Choi, Kaiyue Fan, Sean A. Munson, and Alexis Hiniker. 2021. How the Design of YouTube Influences User Sense of Agency. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (Yokohama, Japan) (CHI ’21). Association for Computing Machinery, New York, NY, USA, Article 368, 17 pages. https://doi.org/10.1145/3411764.3445467
[15]
Kai Lukoff, Cissy Yu, Julie Kientz, and Alexis Hiniker. 2018. What Makes Smartphone Use Meaningful or Meaningless?Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 2, 1, Article 22 (mar 2018), 26 pages. https://doi.org/10.1145/3191754
[16]
Ulrik Lyngs, Kai Lukoff, Petr Slovak, Reuben Binns, Adam Slack, Michael Inzlicht, Max Van Kleek, and Nigel Shadbolt. 2019. Self-Control in Cyberspace: Applying Dual Systems Theory to a Review of Digital Self-Control Tools. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (Glasgow, Scotland Uk) (CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–18. https://doi.org/10.1145/3290605.3300361
[17]
Thomas Mildner, Gian-Luca Savino, Philip R. Doyle, Benjamin R. Cowan, and Rainer Malaka. 2023. About Engaging and Governing Strategies: A Thematic Analysis of Dark Patterns in Social Networking Services. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems(CHI ’23). Association for Computing Machinery, New York, NY, USA, Article 192, 15 pages. https://doi.org/10.1145/3544548.3580695
[18]
Alberto Monge Roffarello and Luigi De Russis. 2019. The Race Towards Digital Wellbeing: Issues and Opportunities. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (Glasgow, Scotland Uk) (CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3290605.3300616
[19]
Alberto Monge Roffarello and Luigi De Russis. 2021. Coping with Digital Wellbeing in a Multi-Device World. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (Yokohama, Japan) (CHI ’21). Association for Computing Machinery, New York, NY, USA, Article 538, 14 pages. https://doi.org/10.1145/3411764.3445076
[20]
Alberto Monge Roffarello and Luigi De Russis. 2023. Nudging Users or Redesigning Interfaces? Evaluating Novel Strategies for Digital Wellbeing Through InControl. In Proceedings of the 2023 ACM Conference on Information Technology for Social Good (Lisbon, Portugal) (GoodIT ’23). Association for Computing Machinery, New York, NY, USA, 100–109. https://doi.org/10.1145/3582515.3609523
[21]
Alberto Monge Roffarello, Luigi De Russis, R. X. Schwartz, and Panagiotis Apostolellis. 2022. Designing for Meaningful Interactions and Digital Wellbeing. In Proceedings of the 2022 International Conference on Advanced Visual Interfaces (Frascati, Rome, Italy) (AVI 2022). Association for Computing Machinery, New York, NY, USA, Article 85, 2 pages. https://doi.org/10.1145/3531073.3535255
[22]
Alberto Monge Roffarello, Kai Lukoff, and Luigi De Russis. 2023. Defining and Identifying Attention Capture Deceptive Designs in Digital Interfaces. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (Hamburg, Germany) (CHI ’23). Association for Computing Machinery, New York, NY, USA, Article 194, 19 pages. https://doi.org/10.1145/3544548.3580729
[23]
Dorian Peters. 2022. Wellbeing Supportive Design – Research-Based Guidelines for Supporting Psychological Wellbeing in User Experience. International Journal of Human–Computer Interaction 0, 0 (2022), 1–13. https://doi.org/10.1080/10447318.2022.2089812
[24]
Alberto Monge Roffarello and Luigi De Russis. 2023. Achieving Digital Wellbeing Through Digital Self-Control Tools: A Systematic Review and Meta-Analysis. ACM Trans. Comput.-Hum. Interact. 30, 4, Article 53 (sep 2023), 66 pages. https://doi.org/10.1145/3571810
[25]
The National Law Review 2022. “Dark Patterns” Are Focus of Regulatory Scrutiny in the United States and Europe. https://www.natlawreview.com/article/dark-patterns-are-focus-regulatory-scrutiny-united-states-and-europeAccessed: 2022-9-11.
[26]
Jonathan A. Tran, Katie S. Yang, Katie Davis, and Alexis Hiniker. 2019. Modeling the Engagement-Disengagement Cycle of Compulsive Phone Use. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (Glasgow, Scotland Uk) (CHI ’19). Association for Computing Machinery, New York, NY, USA, 1–14. https://doi.org/10.1145/3290605.3300542
Index Terms
- Digital Wellbeing Lens: Design Interfaces That Respect User Attention
Recommendations
Nudging Users or Redesigning Interfaces? Evaluating Novel Strategies for Digital Wellbeing Through inControl
GoodIT '23: Proceedings of the 2023 ACM Conference on Information Technology for Social GoodAs web designers may deliberately adopt design patterns to hook users’ attention, researchers and practitioners have innovated several tools for supporting users’ digital self-control, hoping to help users self-regulate technology use – especially ...
The Race Towards Digital Wellbeing: Issues and Opportunities
CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing SystemsAs smartphone use increases dramatically, so do studies about technology overuse. Many different mobile apps for breaking "smartphone addiction" and achieving "digital wellbeing" are available. However, it is still not clear whether and how such ...
Designing for User's Digital Wellbeing: Co-creating Nudges with Designers: Designing for user's digital wellbeingCo-creating nudges with designers
GoodIT '23: Proceedings of the 2023 ACM Conference on Information Technology for Social GoodDigital wellbeing (DWB) became a prominent topic since the use of technology evoked a concern over its impact on users’ mental health and wellbeing. Hence, raising designers' interest and recall of DWB is necessary. As nudges approved their ...
Comments
Please enable JavaScript to view thecomments powered by Disqus.Information & Contributors
Information
Published In
June 2024
578 pages
Copyright © 2024 Owner/Author.
This work is licensed under a Creative Commons Attribution International 4.0 License.
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 03 June 2024
Check for updates
Author Tags
Qualifiers
- Short-paper
- Research
- Refereed limited
Conference
AVI 2024
AVI 2024: International Conference on Advanced Visual Interfaces 2024
June 3 - 7, 2024
Arenzano, Genoa, Italy
Acceptance Rates
AVI '24 Paper Acceptance Rate 21 of 82 submissions, 26%;
Overall Acceptance Rate 128 of 490 submissions, 26%
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 240Total Downloads
- Downloads (Last 12 months)240
- Downloads (Last 6 weeks)80
Reflects downloads up to 17 Nov 2024
Other Metrics
Citations
View Options
View options
View or Download as a PDF file.
PDFeReader
View online with eReader.
eReaderHTML Format
View this article in HTML Format.
HTML FormatLogin options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in