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(Re)Politicizing Digital Well-Being: Beyond User Engagements

Published: 29 April 2022 Publication History

Abstract

The psychological costs of the attention economy are often considered through the binary of harmful design and healthy use, with digital well-being chiefly characterised as a matter of personal responsibility. This article adopts an interdisciplinary approach to highlight the empirical, ideological, and political limits of embedding this individualised perspective in computational discourses and designs of digital well-being measurement. We will reveal well-being to be a culturally specific and environmentally conditioned concept and will problematize user engagement as a universal proxy for well-being. Instead, the contributing factors of user well-being will be located in environing social, cultural, and political conditions far beyond the control of individual users alone. In doing so, we hope to reinvigorate the issue of digital well-being measurement as a nexus point of political concern, through which multiple disciplines can study experiences of digital ill as symptomatic of wider social inequalities and (capitalist) relations of power.

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        cover image ACM Conferences
        CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
        April 2022
        10459 pages
        ISBN:9781450391573
        DOI:10.1145/3491102
        This work is licensed under a Creative Commons Attribution International 4.0 License.

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        Published: 29 April 2022

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        1. measurement
        2. power
        3. time well-spent
        4. user engagement
        5. well-being

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        April 29 - May 5, 2022
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        • (2024)Better Living Through Creepy Technology? Exploring Tensions Between a Novel Class of Well-Being Apps and Affective Discomfort in App CultureProceedings of the ACM on Human-Computer Interaction10.1145/36372998:CSCW1(1-39)Online publication date: 26-Apr-2024
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        • (2023)Sociotechnical Harms of Algorithmic Systems: Scoping a Taxonomy for Harm ReductionProceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society10.1145/3600211.3604673(723-741)Online publication date: 8-Aug-2023
        • (2023)Can Workers Meaningfully Consent to Workplace Wellbeing Technologies?Proceedings of the 2023 ACM Conference on Fairness, Accountability, and Transparency10.1145/3593013.3594023(569-582)Online publication date: 12-Jun-2023
        • (2022)Burnout and the Quantified Workplace: Tensions around Personal Sensing Interventions for Stress in Resident PhysiciansProceedings of the ACM on Human-Computer Interaction10.1145/35555316:CSCW2(1-48)Online publication date: 11-Nov-2022

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