January 2025

New features and improvements

• New heartbeat experience is in closed BETA, supporting millions of heartbeats with sub minute ping intervals and additional features like assigning multiple heartbeats to the same alert source for individual grouping mechanics

• We have launched our new alert reports in GA, it is the first report that gets updated, stay tuned as we overhaul the rest of the reports with a completely new UI stack and additional features in the next weeks

• We have released a new iteration of Audience Specific Status Pages, enhancing many of its features (such as branding or notification content filters) and making it even easier to setup complex pages

• We added a new detailed information widget to incident coms publish info, showing exactly which resources and susbcribers are notified

Integration updates

• Site24x7 inbound integration

• Autotask outbound supports custom body fields now

• SNS inbound integration has been enhanced to support a new _ilert.parsedMessage field, which can be used to access the keys of JSON messages in ilert templating configurations

• Cisco Meraki now supports auto resolving of alerts