January 2022

New features

• we have launched our Incident Communications 2.0 BETA, reach out to us to join during the testing phase

• On-call schedules: we now allow you to create more complex recurring schedules with schedule layers.

• New alert view: as part of our new Incident Comms 2.0 feature, a brand new revamp of our Alert Detail View has been launched, including live updates for Alerts and Alert related information.

• as part of our Incident Com 2 Feature, Stakeholder users may now use the web login (they were previously limitted to the Mobile App only)

Improvements

• the GET /api/log-entries resource now supports ?include=vars and ?filter-types=ALERT_UPDATES parameters, as well as pagination for more advanced and detailed alert timeline access

• Microsoft Teams Alert Actions have been rebuild to support a direct Teams query for enterprise customers with > 10k Teams.

• the (Support) Live Chat has been made available to EU customers (see Account Settings