April 2024

New features and improvements

• We have reworked the setup flow for Alert actions and Connectors, admins will now find a hugely improved Connector UX

• We have launched incident timelines that give fine grained audit insights into what has changed by whom on an incident during its lifecycle

• We have launched call logs for call flows (call routing 2.0) providing fine grained audit insights into what has happend during and outside of the call

• The incident list will now live update, similar to the alert list

• We have added a new inbound integration: Victoria Metrics

• We have added a new inbound integration: Honeycomb

• We have improved the inbound Email integration, now providing custom alert templates e.g. to include the sender in the alert summary