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Performance Evaluation Template

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The document outlines a performance appraisal form for a Service Head at Srivari Honda that evaluates performance across several key areas and sets goals for improvement in the next 6 months.

The performance appraisal evaluates performance in the following areas: target planning, activity planning, team creation and training, coordination, analysis and evaluation, and reporting.

Specific metrics evaluated in each area include ability to plan and forecast, market analysis, target achievement, activity effectiveness, team productivity, coordination, analysis and suggestions, reporting quality, and adherence to standards.

SERVICE HEAD PERFORMANCE APPRAISALSRIVARI

SERVICE HEAD NAME: EXEPERIENCE: TIME PERIOD OF REVIEW FROM: TO: REVIEW BY NAME: POSITION: DATE OF REVIEW: REVIEW DUE DATE:

DEFINITION OF PERFORMANCE LEVEL RATINGS 1 = Overall work does not meet the minimum job standards 2 = Sometimes meets the job standards and expectations 3 = Meets the job standards and expectations 4 = Consistently exceeds job standards and expectations 5 = Far exceeds job standards and expectations To determine overall ratings, total the ratings in each section then divide by 5. Round that number to the nearest whole number based on the following scale. 1.0 to 1.5 = 1, 1.6 to 2.5 = 2, 2.6 to 3.5 = 3, 3.6 to 4.5 = 4, 4.6 to 5.0 = 5

TARGET PLANNING The ability to plan and forecast the service volume of Srivari Honda The ability to analyze the market potential of each branches Effective coordination with the management for target planning Effective allocation of targets for branches The initiative to introduce incentive plans for service team Target achievements of all branches OVERALL PERFORMANCE COMMENTS

PERFORMANCE LEVEL 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 2 3 4 5

GOALS FOR NEXT 6 MONTHS for the next 6 months

Bramma Learning Solutions Pvt. Ltd

SERVICE HEAD PERFORMANCE APPRAISALSRIVARI


ACTIVITY PLANNING The ability to plan activities for boosting the service volume The effectiveness in implementing activity plans Ensuring the involvement of team in executing activities The acceptance and effectiveness of the service strategies developed Ensuring that all the activities are being conducted as per the standards Proper tracing over the activity status and results OVERALL PERFORMANCE COMMENTS PERFORMANCE LEVEL 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 2 3 4 5

GOALS FOR NEXT 6 MONTHS

TEAM CREATION AND TRAINING The ability to find out potentials and bring them in to team The effectiveness in service oriented training to the team Ensure that all the new technicians are being trained properly Ensuring the maximum productivity of the employees in all branches Ensuring that the team is happy with the quality of work life Motivation and support for the team to energize them OVERALL PERFORMANCE COMMENTS

PERFORMANCE LEVEL 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 2 3 4 5

GOALS FOR NEXT 6 MONTHS

Bramma Learning Solutions Pvt. Ltd

SERVICE HEAD PERFORMANCE APPRAISALSRIVARI


COORDINATION The effective coordination with all branches and departments Ensuring that the team members are coordinating each other Coordination among the same level employees to ensure profitability The effective coordination with HMSI in all matters Ensuring that all the employees are keeping HMSI standards OVERALL PERFORMANCE COMMENTS PERFORMANCE LEVEL 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 2 3 4 5

GOALS FOR NEXT 6 MONTHS

ANALYSIS & EVALUATION The ability to analyze and provide suggestions for sales achievement Ensuring that the CRD is working efficiently to ensure the satisfaction The ability to take risk in implementing new methods and practices Putting alternative action if needed after the evaluation of results OVERALL PERFORMANCE COMMENTS

OVERALL RATINGS 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

GOALS FOR NEXT 6 MONTHS

Bramma Learning Solutions Pvt. Ltd

SERVICE HEAD PERFORMANCE APPRAISALSRIVARI


REPORTING Ensuring proper reporting from all managers Effectiveness in analysis of reporting and action against it Reporting to the GM/MD everyday to update the daily status Executing actions as per the instruction of the senior OVERALL PERFORMANCE COMMENTS OVERALL RATINGS 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

GOALS FOR NEXT 6 MONTHS

TRANSFER PERFORMANCE LEVEL RATINGS FROM ABOVE TARGET PLANNING ACTIVITY PLANNING TEAM CREATION AND TRAINING COORDINATION ANALYSIS & EVALUATION REPORTING

PERFORMANCE LEVEL 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

OVERALL PERFORMANCE
OVERALL PERFORMANCE RATING Instructions: Sum of above overall ratings divided by 10, then round to nearest whole number based on scale provided

1 2 3 4 5

1 2 3 4 5

Bramma Learning Solutions Pvt. Ltd

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