India 007
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This app WAS PERFECT!! it had a collection of documents, audiobooks, and books - that sometimes (mainly the docs) you couldn't find anywhere else. Then it turns into "Everand" which sucks! It deletes your saved items for no reason. It cuts the amount of books you can search significantly, and the audiobooks - same. So whats the point of paying for something that has decreased it's quality? I searched 4 SCRIBD... I will see if it works just like it did... and if it doesn't..I will cancel it.
39 people found this review helpful
Hi there, we're happy to help with any issues you're experiencing. Please visit our Help Center for access to relevant support articles and the option to connect with our team directly: https://support.scribd.com/hc/
Maya Sylvan
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Update: I'm an idiot. I was using a VPN! Once I turned it off I could log in, no problem. I've changed my rating to 5 stars. FWIW, I appreciate Scribd's prompt response I've been using this app for years without problems but haven't been able to use it (or Everand) for several days. The app says I am not logged in (even though I can see my saved list) but I can't log in - password doesn't work and I go into the endless sign-in cycle between the app and the website. Frustrating.
274 people found this review helpful
Scribd, Inc.
February 15, 2024
Hi there, we would love to further troubleshoot this with you. If you have a ticket open with us already, please update your review with the ticket number. Otherwise, please submit a ticket to our support team through this link and we will get back to you as soon as possible: http://bit.ly/and-review Thanks!
Jennie Spadafora
Don't waste your time on the free trial, use audible instead! I signed up for the free 30 day trial. I logged in to cancel the automatic subscription one day after my trial expired, but because they automatically started playing the audio book I had open from my previous session, they claimed that I accessed premium content and refused to refund me. Now I'm forced to pay for a YEAR, ridiculous!
259 people found this review helpful
Scribd, Inc.
November 9, 2023
Hi Jennie, thanks for providing that information. We've located your recent support ticket and escalated it to our specialized team for further assistance. Please continue to correspond with us via email moving forward so we can make sure that this gets resolved- Thanks