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    Written Work 4 in Bes Group 2

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    jayjay iman
    Our company aims to provide tasty mango graham shakes and thick milo/coffee drinks using high-quality ingredients. We want to satisfy both children and adults in the hot summer weather. Our goals are to grow our business through good management, targeting customers in a suitable location, and ensuring high ingredient quality. We will order ingredients, prepare drinks to our standards, package orders securely, and collect feedback to improve continuously. Key metrics like sales, satisfaction, and retention will help evaluate our performance. Risks include financial issues, competition, and disruptions, which we will mitigate through planning, research, and backup systems.

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    Written Work 4 in Bes Group 2

    Uploaded by

    jayjay iman
    6 views20 pages
    Our company aims to provide tasty mango graham shakes and thick milo/coffee drinks using high-quality ingredients. We want to satisfy both children and adults in the hot summer weather. Our goals are to grow our business through good management, targeting customers in a suitable location, and ensuring high ingredient quality. We will order ingredients, prepare drinks to our standards, package orders securely, and collect feedback to improve continuously. Key metrics like sales, satisfaction, and retention will help evaluate our performance. Risks include financial issues, competition, and disruptions, which we will mitigate through planning, research, and backup systems.

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    Our company aims to provide tasty mango graham shakes and thick milo/coffee drinks using high-quality ingredients. We want to satisfy both children and adults in the hot summer weather. Our goals are to grow our business through good management, targeting customers in a suitable location, and ensuring high ingredient quality. We will order ingredients, prepare drinks to our standards, package orders securely, and collect feedback to improve continuously. Key metrics like sales, satisfaction, and retention will help evaluate our performance. Risks include financial issues, competition, and disruptions, which we will mitigate through planning, research, and backup systems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    6 views20 pages

    Written Work 4 in Bes Group 2

    Uploaded by

    jayjay iman
    Our company aims to provide tasty mango graham shakes and thick milo/coffee drinks using high-quality ingredients. We want to satisfy both children and adults in the hot summer weather. Our goals are to grow our business through good management, targeting customers in a suitable location, and ensuring high ingredient quality. We will order ingredients, prepare drinks to our standards, package orders securely, and collect feedback to improve continuously. Key metrics like sales, satisfaction, and retention will help evaluate our performance. Risks include financial issues, competition, and disruptions, which we will mitigate through planning, research, and backup systems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 20

    INTRODUCTION / OVERVIEW

    We produce a innovative company that will have a substantial


    effect on the needs of persons residing nearby the business,
    including children and students. Additionally motivating us to
    promote our mouthwatering Mango Graham Shake and Thick
    Milo/Coffee. Our company's goal is to provide mouthwatering
    meals made with our special ingredients with the variety of
    flavors and add-ons we offer for our Mango Graham Shake and
    Thick Milo/Coffee, to be suitable for both adults and children. We
    promise that our product will satisfy your needs, and it's well-
    liked in our sweltering summer months to make our customers
    who want cold beverages feel less hot. When customers sample
    our goods, which can brighten their day throughout this summer,
    they will be pleased with the service provided by our company.
    GOALS AND OBJECTIVES
    The goals of our business are to accomplish proper
    growth so that we can earn a lot, and we will manage it
    properly so that the growth continues and the reach of
    our business expands as soon as more people
    recognize it and there are a lot of buyers. We will
    ensure that the location where we will sell has target
    customers who will enjoy our product, especially since
    the weather is hot nowadays, and we will ensure that
    the quality of the ingredients that we will use is also
    high by doing so and providing excellent customer
    service to ensure that customers enjoy our product
    and are satisfied.
    GOALS AND OBJECTIVES
    To consistently produce and provide a
    wide variety of high-quality sweet treats
    that capture the authentic taste and
    freshness of our ingredients, thereby
    satisfying our customers' cravings and
    becoming their preferred choice for
    desserts. This objective aligns with your
    vision by emphasizing on quality,
    authenticity, variety, and customer
    satisfaction.
    RESEARCH ALLOCATION
    The goal of resource allocation is to distribute resources in a way that maximizes the
    profitability and growth of the business. All the budgets indicate and have their own specific
    allocation for our products.
    Budgeting for equipment and ingredients:

    Cup - 50 Pearl -150 Ice - 100

    Straws - 50 Graham - 70

    Mangos - 200 Milo's and Coffee's - 200

    Toppings - 250 Mango Powder - 150


    RESEARCH ALLOCATION
    •Marketing:
    •Miscellaneous:
    Allocating resources
    There should also
    to promote the
    be a portion of the
    business, such as
    budget set aside
    through social media
    for unexpected
    advertising, flyers, or
    expenses.
    local events.
    PROCESS AND PROCEDURES
    1. Order: Customers specify preferences during in-store or online ordering.
    2. Preparation: Blend ingredients until smooth for Mango Graham Shake
    or Thick Milo/Coffee.
    3. Quality Check: Ensure taste, texture, and presentation meet standards.

    4. Packaging: Transfer into secure containers for dine-in, takeaway, or


    delivery.
    5. Service/Delivery: Serve promptly or dispatch orders efficiently.
    PROCESS AND PROCEDURES
    6. Payment: Collect payment and issue receipts if required.
    7. Feedback: Encourage customer feedback and address concerns
    promptly.
    8. Maintenance: Maintain cleanliness and monitor inventory.

    9. Compliance: Adhere to health and safety regulations.

    10. Continuous Improvement: Review and update processes based on


    feedback and trends.
    Timelines and Milestones for Thick
    and Sweet Treats (2-Month Plan)
    •Secure a location for the store on or near campus.
    •Obtain necessary permits (Baranggay permit).
    Month 1: •Purchase essential equipment and furnishings
    within budget constraints.
    Establishmen
    •Begin recipe development for Mango Graham
    t, Setup, and Shake and Thick Milo/Coffee, focusing on
    simplicity and cost-effectiveness.
    Menu
    Developmen
    t
    Timelines and Milestones for Thick
    and Sweet Treats (2-Month Plan)
    •Utilize social media platforms to promote the store
    and menu offerings.
    Month 2: Sof •Adjust recipes and procedures based on soft
    t opening feedback.
    Opening,
    •Train our groupmates on basic food prep,
    Marketing, customer service, and operational procedures.

    and •Explore opportunities to expand the menu or


    introduce new flavors based on initial customer
    Operations feedback.
    PERFORMANCE METRICS
    Sales Revenue: This is how much money we make from selling our products, like
    Mango Graham Shake and Thick Milo/Coffee. It shows how well our business is doing
    financially.

    Customer Satisfaction Score: This measures how happy our customers are when they visit
    our store. If they like our products and enjoy their experience, they're more likely to come back
    and tell their friends about it.

    Customer Retention Rate: This tells us how many customers keep coming back to our store.
    If people enjoy our products, they'll want to come back for more, which is important for
    keeping our business going.
    RISK MANAGEMENT STRATEGIES

    1. Financial Instability: Challenges in managing finances and ensuring


    profitability. To avoid this:

    - Develop a comprehensive financial plan and regularly monitor and update it.
    - Keep accurate financial records and track expenses and revenues.
    - Implement effective cost management strategies to optimize operational expenses.
    - Continuously assess and adjust pricing to ensure profitability.
    RISK MANAGEMENT STRATEGIES

    2. Competition: Risks associated with intense competition in the market. To


    mitigate this:

    - Conduct thorough market research to identify your unique selling points and target
    audience.
    - Differentiate your products through quality, innovation, and customer experience.
    - Develop effective marketing and branding strategies to stand out from
    competitors.
    - Regularly monitor and analyze market trends to adapt and stay ahead.
    RISK MANAGEMENT STRATEGIES

    3. Operational Disruptions: Risks of unexpected events or disruptions impacting


    operations. To avoid this:

    - Develop a business continuity plan to address potential disruptions and


    emergencies.
    - Have backup systems and equipment in place to minimize downtime.
    - Maintain proper insurance coverage to mitigate financial losses.
    - Regularly review and update safety protocols and emergency response
    procedures.
    RISK MANAGEMENT STRATEGIES

    4 Cybersecurity Threats: Risks of data breaches or cyber-attacks. To avoid this:

    - Implement robust cybersecurity measures, including secure payment systems and


    data encryption.
    - Regularly update software and systems to address security vulnerabilities.
    - Train employees on cybersecurity best practices and implement access controls.
    - Conduct regular security audits and assessments to identify and address potential
    risks.
    Budget and Financial Protection
    One of the main components of our operational strategy in the
    context of our business is the careful handling of our capital to
    guarantee its smooth flow without incurring losses. Concurrently,
    we remain acutely aware of how we are doing, keeping a close
    eye on a number of measures to make sure we are moving in the
    right direction. In addition, we regularly examine our sales data,
    using it as a critical instrument to assess the general well-being
    and effectiveness of our commercial endeavors. This allows us
    to make well-informed decisions and modify our plans in order to
    maintain and improve our success in the marketplace.
    COMMUNICATION AND
    COLLABORATION
    Communication and collaboration are essential for the successful execution of an
    operating plan and here are some ways for us to have a perfect communication within our
    business.

    ✓Clear Communication Channels


    ✓Regular Team Meetings
    ✓Open and Transparent Communication
    ✓Clearly Defined Roles and Responsibilities
    RECOMMENDATIONS
    Our business should provide value and satisfaction to our customers if we expect great
    results. It will be useful for our main strategy and service improvement. Strengthening the
    service for our customers is crucial, especially in cases where the results lead to frequent
    expansions. We have room for improvement with our customers.

    "ACTIONABLE RECOMMENDATIONS "

    • Set Clear Objectives: We're making sure that our business goals are SMART (Specific,
    Measurable, Achievable, Relevant, Time-bound). Having clear objectives will help
    everyone in our organization understand what they're working on.
    • Standardize Recipes and Processes: Develop standardized recipes and procedures for
    the making of our shakes. This will ensure consistency in taste and quality.
    • Regular Training: Ensuring that our team is well-trained on doing the processes making
    our products. This can help improve productivity and efficiency.

    "STRATEGIES"
    • Improve Recipe Development: Analyze customer feedback and preferences to identify any
    weaknesses in our products. Experimenting the taste of it to know when or when to adjust the
    sweetness of our products to offer and cater different tastes.
    • Monitor and Respond to Feedback: Actively seek our customer feedback in our page through
    online reviews, or in-person interactions. Regularly review and address any concerns or
    suggestions raised by customers. We're using these strategies to make improvements and to make
    a commitment to customer satisfaction.
    • Continuous Quality Improvement: Implement quality control measures to ensure consistency in taste,
    texture, and presentation. Regularly train and our staff on maintaining high-quality making on our products.
    Monitor ingredient freshness and storage practices to avoid any compromises in product quality.
    Thankyou and Be Happy!

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