Roo Casino arrived to the online gambling scene in 2017. The gambling website is operated by a company called Digi Media N.V. under the licensing of the Curacao government. As the operator's name suggests on its own, Roo Casino is tailored to the needs of players from Down Under but customers from a variety of other countries are also welcome to register with real-money accounts.
Those who become members of Roo Casino's community are provided with a healthy range of gaming options developed by software provider Betsoft. The gambling operator's library of games comprises a number of enticing video slots with superb visuals and plenty of useful features. Being a new online gaming operator, Roo Casino is short on video poker and table games but continues to expand its offering by regularly adding new titles to its portfolio. Instant play on desktop and mobile devices is supported.
This newcomer to the online gambling scene has a variety of perks to offers to new and existing customers. The casino has set up a very nice VIP program to reward its players for their loyalty and treats them to a number of great promotional incentives. Customer support is proactive and can be reached via a convenient live-chat functionality with friendly staff that is ready to respond at all times. The casino works with various simple and safe payment methods, including the widely available credit/debit cards by MasterCard and Visa.
Software Suppliers
Roo Casino has chosen to team up with the established software suppliers like NetEnt, Microgaming, and Betsoft for its gaming library. Customers who decide to join can rest assured they will enjoy the highest of quality where graphics, audio, and gameplay is concerned. The reputable software developer is regarded rather highly for its selection of premium video slots and especially the titles from its 3D slot series. Each game comes to live with superb animations, crisp visuals, immersive sound effects, and user-friendly interface to the benefit of both seasoned and inexperienced players.
The games are well equipped with everything that is needed for a rewarding betting session. In terms of features, there is nothing more to be desired as each advanced video slot at Roo Casino has rounds of free spins, bonus games, and special symbols like wilds and scatters that increase one's chances of forming combinations that payout.
The portfolio can be accessed directly in one's browser since the casino supports instant play and does not offer software for a free download. This allows for a higher level of flexibility since you can access your Roo account with the same log-in credentials from any device you like, desktop or mobile.
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Gaming Collection
Gambling enthusiasts who stop by Roo Casino may argue the gaming operator offers a limited selection of games since its library consists mostly of slots. However, we should bear in mind Roo is a newcomer to the online gaming scene and is constantly working on expanding its list of gaming options. New games are added to the catalog regularly.
Also, let us not forget Roo Casino is geared towards the needs of players from Australia where video slots, or “pokies” as they call them, are quite popular. Customers can also enjoy online roulette or win big at one of the progressive jackpot games. There is the option to load the games in Practice Play to test them and see what they are all about.
Video Slots
Roo Casino is home to a range of Betsoft slots which will impress you with their vibrant visuals, superior animations, and realistic sound effects that further improve the quality of your gaming experience. The user-friendly interface enhances easy navigation and ensures even inexperienced players would not struggle with finding their way around.
The website of Roo Casino is rather well organized. As you will see, there is the option to browse through the games in alphabetical order. If you are looking for something specific, you can conveniently use the search box on the website. The games are organized into different categories on the basis of their type and popularity. There is also the option to save your most preferred titles in the Favorites category so that you are only a few clicks away from finding the slots you love the most.
Many of the titles on offer are from Betsoft's 3D slots collection, with some of the most popular games being The Slotfather II, Sin City Nights, Alkemor's Tower, and Rook's Revenge. Each of these games resembles more an animated movie rather than a slot and starts with an animated introductory clip so that players can become familiar with its theme and overall feel.
Special features are some of the most distinctive features of Betsoft video slots. The majority of the titles available at Roo Casino have wild symbols that can replace other icons to enable you to complete more matches. Players will also benefit from scatters which often trigger free spins or unlock bonus games where you are guaranteed to walk away with an extra prize. A separate category at Roo Casino is reserved for jackpot games. There is an impressive diversity of themes to keep reel spinners sufficiently entertained for hours on end. Classic slots like Lucky 7 are also readily available at players' fingertips.
Table Games
Roo Casino strives to provide players with diverse options, which is why it adds new titles to its portfolio regularly. As of the present moment, fans of iconic casino mainstays get to play European Roulette. The game is courtesy of software developer Betsoft which goes to show roulette mavens will enjoy a high-quality experience in terms of graphics and sounds.
The audio effects emulate the atmosphere in brick-and-mortar casinos to the tiniest of details. You can hear the ball rattling on the spinning wheel and the virtual dealer is announcing the results of each coup out loud. You feel as if you are gambling in an actual landbased venue while soft jazzy music is playing in the background.
Of course, if you find these sounds monotonous for some reason or distracting, you can easily turn them off from the game's controls. Dice games like craps and Sic Bo are also on offer along with a pretty standard collection of blackjack and baccarat variations. The games all have flexible betting limits to meet the needs of all customers, regardless of what bankroll they start their betting sessions with.
Video Poker
If video poker is your game of choice, RooCasino has got you covered with several of the most popular variants in its collection. The video poker variants borrow their rules from the well-known five-card draw format of the game which is to say players can improve their chances of success if they apply a suitable strategy during the betting session. One of the variations that enjoys great popularity among customers of RooCasino is All Aces Poker, which features an extra high payout for quads consisting of Aces only.
Specialty Games
Players who fear their skills and expertise are insufficient to bet real money on table games are granted an opportunity to choose from a selection of arcades, including several bingo variants, scratchcards, and Keno. The outcome of these games is determined only by chance so that practically everyone can play them and win if luck is on their side.
Supported Devices
One of the traits you can recognize a quality online casino by is flexibility. RooCasino strives to ensure it reaches as many customers as possible and achieves it by running a website that works on a comprehensive range of devices. Bear in mind this is a no-download casino which utilizes the flash format so you can load the library and play the games directly in your internet browser.
The games are compatible with a variety of popular browsers, including Google Chrome, Internet Explorer, Mozilla Firefox, Opera, and Safari. One of the condition players must meet if they insist on enjoying a seamless session it to update their browsers to the latest version available. Since these are flash games, logically you will also need to upgrade to an up-to-date version of the Adobe Flash plug-in.
It matters not what operating system your desktop device is running on. RooCasino's portfolio works on devices based on Linux, Microsoft Windows, and Macintosh. Another necessary requirement you need to meet is having a stable enough internet connection to prevent screen freezes and other glitches.
The casino keeps up to date with the trends in the gambling industry and also offers its customers the option to load the website and its games while on the go. You can access RooCasino from a range of smartphones and tablets that are based on Android, iOS, and Windows Phone OS.
Similarly to the desktop version, the mobile counterpart of RooCasino relies on the flash technology which is to say you can carry all your favorite games in your pocket without having to download and install additional applications. You can access your account on the move by using your existing log-in details at RooCasino.
The mobile website resembles, for the most part, the desktop version as the portfolio consists mostly of advanced video slots. Some of the most popular options for gaming on the go include Betsoft's The Angler, Fire & Steel, Stampede, and Fruit Zen. Players have to opportunity to collect comp points, claim bonuses, contact customer support via live chat or top up their accounts while using their smartphones and tablets.
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Bonuses and Promotions
New customers at RooCasino have plenty of great bonuses to look forward to, starting with a great Welcome Bonus that is beyond generous. New registrants at the website who top up their accounts with a minimum of $20 are eligible for a 200% match bonus on their first deposits. But this is not your ordinary welcome bonus as there is no limit to the amount you can claim in free credits. It is important to remember this bonus is reserved only for wagering purposes and cannot be cashed out from participating players' accounts. Once the newcomer requests a withdrawal of the winnings associated with the bonus, the free credits are automatically removed from your account. Before you attempt to cash out, you need to cover the bonus turnover, which in this case is set to 20x the total of the bonus and deposit amounts.
Do not be too greedy though – the bonus may not be capped at a specific amount but you must choose your deposit amount wisely so that you can clear the turnover in the designated time. In this instance, the new registrants are granted seven days after they have opened their accounts to redeem the welcome offer. Make sure you do not stake more than 20% of the total bonus value or $8 (whichever is higher), otherwise your bonus funds may be rendered void and removed from your balance.
Another promotion worth your consideration is the ‘Keepin’ it Reels’ offer. Depositing $25 or more will make you eligible to claim 30 free spins on the Alkemor’s Tower slot. You can benefit from this offer every day and a deposit is required for every 30 free spins that you receive. The wagering requirement associated with the winnings from the free spins is 20x the combined value of the bonus and the deposit. The free spins and the winnings resulting from them hold an expiration period of seven days. If you do not meet the wagering requirement after that time has passed they will be removed from your account. Something that you have to consider is that the maximum sum that you can cash in from free spins is set at $100.
There are several other promotions available at Roo Casino and we highly encourage you to check them out.
Payment Methods
Making transactions to and from your casino balance is of paramount importance in an online-only industry. Roo Casino does not explicitly mention any deposit limits, but as far as withdrawals go, you can cash in a minimum of $20 or your currency’s equivalent. The maximum amount that you withdraw is $10,000 and if you attempt to cash in a larger sum, it will be split into smaller portions, with each transaction being sent every 7 business days. At Roo Casino, you will be able to make deposits in the following currencies: EUR, USD, CAD, AUD, SEK, and NOK.
As far as payment methods are concerned, you will find that Roo Casino supports numerous online transaction services which you can use to make deposits and receive withdrawals.
Credit cards are among the most used payment services, not only at online casinos but on the Internet in general. There are two credit card brands that you can use at Roo Casino, more specifically Visa and MasterCard. Deposits made with a credit card will be processed instantly giving you immediate access to your money. Withdrawals, on the other hand, are somewhat more complicated. Unfortunately, MasterCard has taken a stance against online casinos and will not process any payment sent from such a website. Therefore, you can only use Visa to withdraw your winnings, which will normally take up to several business days.
Neosurf and UPayCard are two other slightly less popular services, however, both of them will guarantee you instant deposits at no cost. Unfortunately, you will only be able to make payment in AUD and there is no way to withdraw your winnings using these methods.
In the event that you used a deposit-only service, you will have to resort to a bank transfer to withdraw your funds. Bank transfers are a safe and reliable way to receive your money and it will take anywhere from 1-5 business days for the transaction to clear.
Interestingly enough, Roo Casino does not seem to support either Skrill or Neteller, two of the most used eWallets by online gamblers. This is rather unorthodox and somewhat puzzling.
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Customer Support
Customer satisfaction is very important to Roo Casino and this is why users can always rely on a trained and competent customer support team in the event that an issue arises. There are two main ways to contact the support agents, one of them being via live chat. The live chat system allows you to reach a casino representative within minutes and quickly explain to them your problem. The conversation will take place in real time and the agent will seek to resolve your issue in the most efficient manner possible.
Alternatively, you could always use a more traditional means of communication such as email. If you wish you can write to the support team at [email protected] whenever you experience any difficulty. You can expect to receive a reply within 24 hours, though it is likely that you will have your answer within a few hours.
Additionally, there is also an extensive FAQ section available, covering all sorts of topics and answering the most common questions that users have.
Licensing and Restricted Countries
If you still have any reservations about using Roo Casino, let us set your mind at ease. Roo Casino is a safe and fair gambling website, regulated by the Government of Curacao. Licensing is a very important aspect of this industry and Curacao has proven to be one of the most capable entities at regulating the companies under its jurisdiction. Online casinos that have been able to pass the audits and are in line with all laws and regulations have proven worthy to receive a Curacao license. What this means is that the online casino in question is apt at safeguarding users’ personal and banking information and that it can provide a fair gambling experience. The results that you see from any game are based on chance, which is proven by regular testing.
Unfortunately, Roo Casino is not able to accept players from the following jurisdictions:
Aruba, Belgium, Curacao, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Hungary, Ireland, Israel, Italy, Netherlands, Romania, Saint Martin, Serbia, Singapore, Spain, United Kingdom, United States.
Roo Casino has awesome pokies and practice play options for all of their games. This always helps as modern casino games are complicated, even for OGs like me! Great sounds for once and a good mobile gaming experience.
dont play. Ive tryed making a withdrawl 3 times now and goes back to my account after 48hrs. there excuse is my bsb was not correct. then i asked what was my bsb i put in to request withdrawl. I sent them a picture of my bsb and account number and it was correct. Caught them out lying. DONT PLAY they are a SCAM………
It’s because of the no deposit bonus that I signed up at Roo Casino. They didn’t do much for success in my withdrawal but it did tickle my fancy. I still have the 200% match which I’m still considering in due time if I have no other options open. I’m still building my trust in Roo casino 🙂
All the information that you shared with us about Roo Casino o is very useful and important. Thanks for sharing this
They.won’t let me bet higher than. 10. Cents
DO NOT USE ROO CASINO. THE FREEZE YOUR ACCOUNT AND THEY GIVE YOUR NUMBER TO DOZENS OF THEI AFFILIATE CASINO SITES SO YOU GET PHONE CALLS EVERY WEEK FROM ROBOTS AND YOU CANT UNSUBSCRIBE IT IS HELL. HELL. HELL.
The slots were good, I enjoyed this site when I signed up this site didn’t have a good review so never deposited. But it seems it has gotten better. No deposit bonus was offered on sign up. They do also offer other bonuses
Roocasino won’t pay out my winnings,I send documents for verification as requested,they are rejecting the valid documents,don’t want to pay up ,don’t waste your $
How to withdraw from the roo casino??
How do I withdraw??? WTF
I have withdrawals $2960 from roocasino I have no clue with it works it has been pending for 2days and it disappeared and out 20$ bask in my account is this a fraud ?
Yes hearing about account being frozen and they are not paying stating i claimed bonuses, when i know i didnt, i tick the box to have none because i know all to hard what it takes to win if you play on bonuses.
ROO CASINO is NOT LEGIT it doesn’t pay your winnings due to being fraudulent and misleading.
It says it is regulated from the Government Of CURACAO but I have documents from
The Curacao government stating that ROO Casino is not LEGIT
DONT PLAY on ROO CASINO they are fraudulent and just take your money they don’t pay out any winnings.
Hi Jo here ,did I really win this money ?
Good game selection fair bonuses and options for depositing I enjoy playing with roo casino it is a great site especially for players from my country where it is hard to find sites that will accept us after new government legislation surrounding online gambling
Need help my account is frozen due two log in details
Roo is defs top 2 for my favourite casinos. I have had some big wins here and withdrawals have been smooth and timely. Roo has awesome deposit bonuses and a good loyalty point system. My only qualm is the minimum $20 deposit. As someone else mentioned customer service takes a while to respond however this is only a recent thing and is made up by the deposit bonuses that the rep can add to your account. Great selection of games too!
Used to play here very regularly.. the ratio between the amount of $ I put in and the amount I pulled out is laughable. Stopped long ago. Great bonuses but under impression that no one ever makes withdrawals
Do like this casino. Great game choice. Good selection of deposit bonuses to choose from. Live chat is always marvelous however they do take a while to first respond to your message. Loyalty Program excellent too!!
Great range of games with easy site to navigate which are the main things I look for when choosing a casino to sign up at. Needs more deposit methods though and a smaller minimum deposit amount would be good but otherwise I really like too casino