Grand Rush Casino is an online betting venue that’s clearly aimed at punters from Australia. This is evident from the imagery you can find on the site, and they even tried comparing themselves to Silverchair, one of Australia’s hardest rocking alternative bands. Cute, right?
The name itself obviously is a pun on the great Gold Rush that took place a long time ago in the Wild West, but as you can see it now serves as the main theme, although with a new, Australian twist to it. The very moment you reach the site, you will be prompted to create an account, but we will skip that for now and focus on numerous features and options available here.
Powered by Real Time Gaming, it offers quite a nice games lobby, and there are even promotional offers to indulge in, but unfortunately, these can’t be characterized by low wagering requirements.
Decent banking options are available, but we surely would love to see the minimum payout limit lowered, as it’s currently at $100.
In short, the venue does have its brighter moments, but still, there are areas that need to improve. The biggest issue we have with the Grand Rush Casino is its lack of visible license anywhere on the site. It supposedly operates under one issued by the Government of Curacao, but we couldn’t find any evidence to back such claims.
Without further ado, let’s pop it's hood open and see what they’ve got down under, shall we?
Promotional Offers
A large number of punters everywhere always skips to this part when reading a new online casino review, and you can’t really blame them. Promotional offers are there to help us stick to a venue and potentially become frequent customers.
This is why often casinos compete with quite generous bonuses and other promotions. Over here you will be greeted by a hefty introductory package as soon as you create an account. They will give you a match deposit bonus that’s coupled with some extra spins thrown in for good measure.
Besides this, they will give you plenty of the so-called Daily Offers. Depending on the day of the week, this is offers that involve match deposit bonuses. Some days include offers for single deposits, while on Tuesdays and Wednesdays these are good for 2 deposits. During weekends and on Mondays the offer will be good for even more – 3 deposits!
On top of all this, there is a Free Bonus Bonanza each month and it comes in the form of a mystery prize for all the players who deposit a minimum of $50 during that same month.
Those of you who are really competitive will appreciate the fact that there are tournaments available as well.
In spite of all this, there is no loyalty program available and no VIP Club to reward to most loyal customers. Not cool, right?
Games
The games lobby here isn’t exactly the largest one in the industry, but it surely does provide players with quite a vast choice of different games, covering several categories. All the games are provided by Real Time Gaming, one of the veterans of the software industry. Their games are loved and played all around the world, so we’re sure you won’t have any troubles finding something you like here.
You can adjust the filters so that the games are shown in accordance with the number of pay lines, or you can select the games with different features. Also, you can search for games by their titles, but in the end, you will probably choose the games you play by browsing through main categories and these are Featured, Slots, Poker, Table, and Other games.
Slots
Go pick any online casino and its games lobby will be jam packed with different video slots. These are simply the most popular games among punters everywhere around the world, so Grand Rush Casino isn’t the exception to this rule.
Let’s give you a quick tour of some of the hottest video slots you will be able to enjoy here: Totem Tumble, Wild Berry, Show Me The Honey, Horn Of Plenty, Spartans, Freaky Frankenstein, Traces Of Evidence, Throne Of Gold, Buckin’ Broncos, Wild Adventures, The Family, Band Outta Hell, Chakras, Bucksy Malone, The Purse Of The Mummy, Zodiac, and Nordic Wild, among others.
Poker
Are you into video poker? Over here you will find a modest but strong selection of poker variations from the famed Real Time Gaming, including titles such as Deuces Wild Bonus Poker, Joker Poker, Deuces & Joker Poker, Double Double Bonus Poker, Aces & Faces Poker, Jacks Or Better Poker, Triple Double Bonus Poker, Bonus Poker, Double BonusPoker, Deuces Wild Poker, and Bonus Poker Deluxe.
Table
Those of you who are into traditional stuff will surely check what they’ve got here first, but we must disappoint you, as the selection of table games is pretty slim. Included over here are European Roulette, Single Deck Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack, and European Blackjack. Yeah, we would love to see more titles here, too. Hopefully, that’s about to change soon.
Other
Over here you will find games that simply didn’t fit any other categories, and these include Power Keno, Superkeno, Keno, and Captain Keno.
Supported Devices and Platforms
As we’ve mentioned earlier, the site has quite a modern layout and design, and it’s a place where no one should have any troubles reaching all the features and options. It virtually takes no time to get used to navigating around the site, as it’s clear that the developers had the mobile version in mind since day one.
Neatly optimized for smartphones and tablet devices, the site looks even better on a smaller screen, and the darker colors make it easy to last through
The overall theme and design language are almost the same as on its desktop counterpart, but it looks much more simple and all the options are now neatly stacked into a hamburger menu.
Playing games on the go is what it’s all about here, and it sure is an excellent way to enjoy all the perks of an online casino, but unfortunately, even this aspect of Grand Rush Casino isn’t without its shortcomings.
Once you open it on your mobile browser, you will surely want to try out some games for free before deciding which one you want to play with real cash. Well, there is no demo mode.
If you want to play any game available in the lobby, you will have to create an account first and log in. On the other hand, it’s a good thing that there are no downloads required to play at Grand Rush Casino.
Banking Methods
Whichever online casino you choose, you always like to see as many banking options available as possible, and you expect all the money transactions to be secure, fast and hassle-free, right? That’s what it should be like at every venue, but unfortunately, that isn’t always the case.
When accepted currencies are concerned, Grand Rush Casino will accept Australian and Canadian dollars only, but the good news is that they are forward-thinking enough to accept Bitcoins, as well.
Whichever banking option you choose, minimum deposits are limited to $20, while the payout minimum is very high at $100. This could turn away many potential customers, as not all of them are high rollers. Cashout limits depend on the tier you belong to, and they can range from the measly $1,500 to the generously big $10,000 per week.
As is the case with most casinos, Mastercard and Visa credit and debit cards are accepted here. The site claims that prepaid and gift cards are accepted as well, but they don’t specify which ones.
We’re glad to report that Bitcoins are accepted here, but they can’t be used for all money transactions.
They claim that they also accept “various eWallets”, but no further info is shared. Players who use Canadian dollars as a means to withdraw cash can only use credit cards and wire transfers.
In any case, you will have to wait out 48 hours for the pending process to complete, and if you choose wire transfer as your withdrawal option, you will wait for additional 4 to 7 business days for your cash to arrive.
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Customer Support
How many times have you had some urgent situation that required immediate action from the online casino support team? We hope the number is small, but still we can’t neglect the fact that customer support still is one of the most important aspects of any online betting venue.
We’ve seen excellent casinos with rather poor and unprofessional customer support staff, but we can’t really say that vice versa is a common thing in this here example. If it’s bad, it’s really bad.
Unfortunately, Grand Rush Casino still has a lot to learn about how to treat their customers properly. Hand on heart, it isn’t THAT bad, it just needs a bit expansion and a slight bit of fine-tuning.
First of all, we don’t like that fact that it doesn’t have an FAQ section. This could solve a lot of simple issues, especially for those who are still rookies in the world of online gaming.
Another issue we have with the Grand Rush Casino customer support lies in the fact that once you click on “Support”, you will be transferred to a new page which does have listed “email” in the list of options, but no actual email address you can write to.
On the other hand, we quite liked the fact that they do have a live chat platform, so you can reach their staff relatively fast and get all your questions answered. If you don’t like typing that much, we have even better news for you!
Those who prefer talking to a real live person and hearing her or his voice will be delighted by the fact that there is a toll-free phone number you can dial and it’s 1 800 83 44 97.
Licencing
This aspect of Grand Rush Casino might just be the biggest issue we’ve found. Casinos without a license should always be avoided at all costs. While doing our research for the review, we’ve found out that some reputable iGaming portals do list this site as one operating under a license issued by the Government of Curacao, we weren’t able to obtain any evidence or claim that would confirm this.
Another thing we’ve found very alarming is that when you click on the “Responsible Gaming” link on the site, it simply leads to nowhere. It opens in a new tab of your browser, but can’t seem to load anything.
These two issues are enough for us to simply advise you to go play someplace else. Suspicious casinos like this one are always a bad omen, so we suggest you avoid it. Better late than sorry, right?
Restricted Countries
Countries that are not allowed to register at Grand Rush Casino include:
Afghanistan, Aland Islands, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
This casino is okay. Much like many others in terms of slot selection. There are no free tournaments which is a bummer. I have never won big at this casino.
Nearly beat the wagering requirements on a NDB before my luck ran out. Deposited $15 via BTC a few days later and ended up turning it into $230. Verification and withdrawal process was a little longer than my liking. I’m used to sending in my documents, getting verified, requesting withdrawal, and getting paid all in the same day. I’d say with these guys the whole process took maybe like 5-7 days, from me sending my documents in to the BTC arriving in my wallet. Really the only thing I didn’t like; but if I feel like I can get lucky there again, I might use one of their deposit bonuses they send me. Aesthetic wise, it gives a little bit of an older feeling in terms of design and interface; but it runs smoothly
I must say personally I do not recommend this casino. The games are fine, much like the other (more reputable) rivals. I recently had to reformat my phone so I lost my way of tracking where I did or didn’t have an account.. Thinking I had never tried this casino, I made an account with no red flags.. but when I got signed in, I though “Hmm.. This looks familiar..” So having become aware of the do’s and don’ts I decided to send customer support a quick message and asked them to please check if I had an existing account, before I played. They were polite until she confirmed there was an account.. Then I very much got the vibe, I was being accused of creating another account intentionally (Even though I immediately told them as soon as I felt I had made a mistake) Note this was one rep., it is very possible they have other techs who are not so.. uninviting.. this is just my personal experience.
Not my biggest fan can never get customer service had to resubmit my documents 3x I just gave up
I had a consecutive coupon balance of 870$ or something I stated they were just that they reassured me all was fine I verified asked again nothing was red flagged or anything so I proceeded to cashout they ended up canceling my withdrawal over that issue otherwise deposit between bonuses and have fun !
The 60 free spins is expired. I also tried the other promotion and they said it was invalid too.
Hello Hchilton46,
we’ll check with the casino representative regarding the exclusive offer and update you as soon as we hear back.
Love the saucify slots. Chat service always willing to give free spins. I like it here…..alot!
I’ve been playing at Grand Rush for over a year now and I have made NUMEROUS deposits during that time. I have only cashed out TWICE, and the total amount of all my withdrawals was approx. $2300. Today I made a straight $50 deposit, but I didn’t win. I wanted to make another deposit, but I wanted to use a deposit match bonus so that hopefully my money would stretch a little farther this time. I’ve used numerous match bonuses in the past, but I didn’t see any posted on their site, so I asked a rep via chat if they had any bonuses I could use, and this is how that went:
Rep:
How may I assist you today?
Me:
Do you have any deposit bonuses that I can use?
Rep:
Unfortunately your account is not eligible for bonuses
Me:
Why is that?
Rep:
This is because you have a withdrawal amount equal to your deposit amount
Me:
Whaaaaat? I KNOW I have deposited A LOT more than I have withdrawn.
Me:
Can you please add up my total deposits and total withdrawals?
Rep:
Unfortunately the system do not show us that
At that point I ended the chat, and then I went to my account history and did the math myself. Sure enough, I had 48 deposits and only 2 withdrawals, and my total deposits were 3 times more than my $2300 in withdrawals. I went back to live chat and got the same rep, thank goodness. I told him that I added everything up and that I was right about my withdrawals being less than my total deposits. So, he then he checks with his supervisor and suddenly now I’m “entitled” to a “one time” deposit match bonus for 200%, but after that I would have to made straight deposits only, and MAYBE I will start getting bonuses again. WTF, right? So, I took the deal and lost, of course, unfortunately.
There are SO many other online casinos out there that have A LOT more to offer players like me who are loyal and deposit regularly. I like Rival games, but Grand Rush isn’t the only casino that has them, so I will be playing elsewhere after this b.s. nonsense.
Probably the first RIVAL gaming site I played on, made many deposits. I was lucky enough to cash out a couple of times on free bonuses and also a deposit promo, which took a few days each time even after the first cash out and being verified. The biggest complaint I have is once I cashed out a few times, which the most was around 800.00 they would not allow me ro play with any kind of deposit bonus. That was last year and since then I refuse to spend my money in a casino that tells me they will let you know when you can play with a promo again. so really was their loss, since their are many great casinos to spend money in and without any hassles.
I have won under 200.00 and I did cashout,but that was 4 months ago have not been any more cashout after that.
I redeemed a $5 free chip on April 30, 2022. I met every requirement on Saturday, May 7th. I requested a withdrawal from them and was told it would be in my account in 48 hours. Today May 11 the I check on it and they wound up reversing the withdrawal without my knowledge or authorization and applied another code with a much higher wagering requirement. Beware of this.
I have made one deposit here. Didn’t win a damn thing.
Not very fond of Rival gaming. Many, many complaints from people about slow payouts.
Grand rush was my first experience with saucify & rival gaming. Enjoyed it and deposit every so often. Tournament opportunities aren’t really available which is a shame since it appears to be a norm for most casinos. Nothing in particular stands out. Compared it to jackpot wheel/ Jumba bet for reference. Try anything once I say. !
I had a successful withdrawal with Grand Rush last week. Took a while for the first time but there were no problems with getting the payout. I mean honestly there are only a couple different sets of games out there and this casino sports that certain selection with Big Game, Band from Hell (personal fav), Beijing Nights, etc. I will continue to play here after my recent experience.
I have made deposit after deposit. Only been able to withdrawal once off a free spins bonus. $100. But at least they paid. This casino is NOT an instant withdrawal type of place.
Seems ok. A bit sketchy with crediting BTC deposits asap.
Noticed that when the markets arent booming, they hold out on crediting minimum deposits (30 min-1 hr+) until the price drops, which drops the credited amount to less than initial deposit.
Different story when BTC is skyrocketing. Those deposits are credited in lightening speed. LOL
Worst site ive been on.Was told i would get my 730.00 but we only got 100.00 .What a joke and liers
@Shannon Molnar – if you want us to get in touch with the Casino Representative, please send me your casino username to private message inbox.
User k015622205 cashed out 730.00 and Today it was back in my account with no reason why.So we withdrew again
One of my favourites! Great bonuses, good games and easy to navigate. I would recommend Grand Rush
Grand rush has a good theme and a good user interface, but it is let down by some older RTG games. I like RTG casinos, but there are better ones out there. The casino is familier in terms of bonuses and features, and the banking is average. More games and newer games would help this casino.
For some reason I really like this casino. They always been fair to me the bonuses are great, and to be honest it’s pretty quick for wire transfers
The games are pretty good, but their bonus cash out is a bit different than most casinos. Have yet to cash out, but seems pretty clear how to be verified for that.
Meant to make it 3.8**
They will not pay out. Made a deposit and won over a thousand dollars. Now they have come up with every excuse to not let me withdraw. Site is a scam avoid them at all costs.
Hate that you cannot really explore the site before signing but otherwise the Pokies here are great and they will pay me quickly as well.
This is a great bonus and gameplay,it was hassle free..I cleared wagering no problem.
some of casinos give ya no deposit bonuses that your not entitled too im sure they do it so their slots payout but they dont and the next person depositing doesnt have the same luck because the slot pay out ,
Anyway i reckon its just another full of shit casino hunting for their next victim , with their spam and no deposits that dont pay out , i havent spent enough time there to rate them any lower but im sure these fellas arent even a 1.8 / 5 yep f..k u australian casino and learn how to play rugby ya bunch of girls
yep its australian , but i like these games they seem to make you not lose as bad as netent , same games as lucky creek and treasure mile. the fella Kurt has been sending me emails with mean no deposit bonuses , i thought it must be a scam i thought it was grand vegas for a while untill i pressed the link in the email for 10 x $1.50 freespins on show me the honey and i played the spins and got $68 and then finished the playthrough .
Now i done all the verfication process and just waiting to see what happens with the withdrawal , i dont know if they have tournaments i tried but there was nothing in the tournament page . Pretty good for Australians . To the fella below , icrusa bro dont take the deposit bonuses, even oshi has MF bonuses.and read terms and conditions if u do take deposit bonuses ,
I’m a new member from Australia. I will start with a review of Grand Rush Casino cause it’s Aussie based and gives a good NDB to new players. Plus the variety of games is great. Live support are fair and quick to respond as well. So overall I’m a happy customer so far … Cheers
Hello. This casino allowed me to register (Czech republic). I used their no deposit registration offer(AUD) and I made success. When I asked if is balance made from ND withdrawable, live chat advice to me to deposit. I tryed mastercard debit, but no success, than I get very strange answer that their casino is for Australian only..that’s why cc is not working.. No idea if is Grand Rush for Australians only. This casino remind me another casino group, design almost similar..No signs anywhere, not even LCB, that casino is for not for CZ.
This casino has nice match bonuses ! lAlso i love the games that has but my favortie is the 7 Chakras game! I recommend this game becuse of th concept of tihs game and also the great winnings that give in some spins such as 40 euros from 1 spin ! I recommend this casino and i recommend you to try 7 Chakras game !For me 4 stars for this casino
Another Curacao casino accepting Uk players with their predatory t&c .
Stay away as they offer u so many bonuses with impossible wagering requirements plus a min-cash out of 100 usd dollars.
Rogue casino alert .
KEEP FAR