Nothing Special   »   [go: up one dir, main page]

usReckless Bets
Silver PlayerSilver Player
Reckless Bets's picture
Location: United States
Joined: 5 Jul 2016
Posts: 491
Thanks given: 31
Thanks received: 376
18 May 2020 - 4:54pm

Vegas Crest: Potentially Confusing Bonus Term

2 replies • Last post

I started playing at Vegas Crest since they offer an interesting mix of games typically not found at other US-friendly sites, but I came across a potentially confusing bonus term that I think should be more prominent.

Their terms mention that with an active bonus, the max bet is either $5 or 10% of the bonus amount, whichever is lower.

I asked support about what the max bet was with a bonus and they simply said $5 until I started referencing the terms page, questioning the 10%. That means if you deposit $45 with a 100% match bonus, your max bet would be $4.50, not $5.

I told support that's a little confusing and if a lot of players miss that and end up voiding their wins, to which they surprisingly said yes.

After making a deposit there's a confirmation screen showing what bonus amount you got. I made a suggestion that it would be trivial to add a warning to that screen stating what the max bet is (whether $5 or less depending on the bonus and deposit), but I highly doubt said suggestion will be implemented since it's in the casino's interest to let players break the terms too avoid payment.

Just a general heads up that maybe should be mentioned on the casino review page.

usbarbadosslim93
Forum AngelForum Angel
barbadosslim93's picture
Location: Michigan
Joined: 28 Jan 2011
Posts: 15419
Thanks given: 853
Thanks received: 2160
18 May 2020 - 5:15pm
#1

Thanks for the heads up. Yeah, I agree that putting that bet amount would be awesome, but sadly also agree that they likely won't as it doesn't benefit them.

I've seen that in a few places recently when redeeming bonuses, but not at most places. 😢

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10414
Thanks given: 6294
Thanks received: 5353
19 May 2020 - 7:40am
#2

I agree that a warning message would be nice, better than nothing at least. But really that would still be a cop-out. There is no valid excuse for not programming the limits into the casino itself.

Reckless Bets wrote:

I highly doubt said suggestion will be implemented since it's in the casino's interest to let players break the terms too avoid payment.

Bingo.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.