Red Star Casino Review

Review of Red Star Casino

Red Star Casino is an offshoot of the Red Star Poker brand, a Russian run operation that has been around since 2005. The casino has managed to integrate a large number of games into an entirely browser based platform, and it has a reputation for steady payouts. I checked out the casino for myself to see if the reputation matches with reality.

Software and game selection

Red Star Casino uses an internet based platform to deploy their games through your browser window, and things looked all good on my end. The site is easy to navigate, and you'll find different genres of casino games clickable on the navigation bar to narrow down the enormous list of games which numbers over 1500 in total at the time of this review. The range of game suppliers that are included at Red Star is impressive, including the likes of Microgaming, Net Entertainment, Play'n Go, Ezugi, Rabcat, Tom Horn, Elk, Nyx, Amatic, Quickspin, and many, many more.

When it comes to slots, there are hundreds upon hundreds of machines to choose from. As with any online casino, the quality ranges from the tired and old through to a bunch of the latest games that will entertain you to the max. The site has done a nice job of integrating progressive jackpot prizes, as you stand a chance to win Microgaming's world record holding Mega Moolah jackpot, among others. Many of the games work just fine on your mobile, as the site has built in compatibility for those with smaller screens.

Red Star also has a huge table game library, with countless variations of popular games like blackjack, baccarat, poker, hi/lo, rummy, and others all available. I'd be making a mistake if I didn't mention the more than two dozen live dealer games, which let you participate in webcast table games that feature a physical table and real life dealer. Red Star has a wider range than most sites, with it featuring a few niche dice games along with the standard live dealer fare of blackjack, baccarat, and roulette. These games are excellent, and if you demand an authentic casino experience you have a grand choice at this casino.

If there is a disappointment in the game selection department it is once again the presence of games from providers that we regard as blacklisted here at Casino Listings. I'm talking specifically about Betsoft gaming and Pragmatic Play (formerly known as TopGame). Both have been busted offering unfair games in the past, and both have had a hand in incidents where punters were ripped off of winnings. I'm always disappointed when I see their games at a casino that is new to me, but it seems that all we can do here at Casino Listings is to continue to warn you to stay away from them no matter where you may be playing.

Banking and customer support

The banking system is diverse, with punters given the option of moving funds using a variety of credit cards, eWallets, Bitcoin, and various bank transfer methods. Almost all the deposit methods are instantaneous while the withdrawal speed can vary depending on how you choose to cash out. I was pleased to see that there is a feature that allows you to lock your cash outs so they cannot be reversed before they are paid. I was doubly pleased to see my first test withdrawal paid to a Skrill account in under 24 hours, without an identity verification. However I would expect this to happen in future as I checked with others I know who have played at this casino and they confirmed that they have indeed been asked to supply documents. In terms of limitations, some payout methods have individual transaction limits of a few thousand dollars, but you can withdraw up to $45,000 in total per month.

The customer support team is reachable through live chat and email. Email support is available around the clock, although live chat is only available from 6am through 11pm GMT. The support personnel I spoke with was able to answer the basic questions I had. Anything too tricky will be handled by management, which may take a bit longer, but this is the case at any betting site.

Security, fairness, and responsible gaming

Red Star protects the transfer of your passwords, gameplay, and private information by using SSL encryption at all times while you use the website. The casino also has a page that explains how the group uses your personal information, and the transparency is nice to see. Fairness isn't directly addressed however, as the casino doesn't provide payout numbers and there aren't any certifications from third party auditors available either.

The group only holds a 1668/JAZ gaming sub-license from Curacao eGaming at of the time of this review, which is barely worth the paper it is written on. In fact the same sub-license is shared by a bevy of unrelated, poorly run, and sometimes outright crooked casinos. Red Star claims that a better regarded Malta license is forthcoming, so we shall have to wait and see if that transpires.

Contrary to what I was expecting due to the Curacao license which doesn't demand that the casino do anything, responsible gaming is actually handled pretty well at this casino. When you are logged in you have access to a limits page that allows you to set various restrictions on your account. These include limiting the amount you can deposit, win, or lose at the casino in a defined amount of time, along with a time limit to stop you gambling for too long. You can also self exclude from the casino for time periods ranging from a day up to 6 months, or even permanently.

Conclusion


Red Star Casino has a lot going for it, despite what its low rent Curacao license might suggest. It has a steady history as a poker room operator, a fine selection of games, quick cashouts, and proper responsible gambling controls. Though I can't class it as one of the best due to the issues I have identified, I think it is worth a try for the more adventurous players out there.