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Spin and Win Casino Review

Spin and Win is an online casino established in 2011 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Daub Alderney Limited and is registered under the jurisdictions of United Kingdom and Alderney. Last Updated: April 10, 2024.

usSpin and Win does not accept players from the United States.

4

Our rating: Very Good

8

usSpin and Win does not accept players from the United States.

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Review of Spin and Win

I have to say that some of Spin and Win Casino's appeal came to when I realised that the company has its own proprietary software for a small selection of its games. Jumping on the chance to try something new, I began the registration and review process for Spin and Win. How did it fare? Should you give it a go?

Software and Games

At a first glance Spin and Win looks nice enough, albeit not quite as sharp as some of the other big name casinos we have played at recently. The casino has a web platform that allows you to play directly through your web browser, negating the bulky software that some other casinos necessitate. Spin and Win contains games through its proprietary software, Novomatic, IGT, Bally, Microgaming, Eyecon, and Play'n Go. These games are quite large, with hundreds of slots available. Thankfully the casino's platform has the ability for punters to sort these games via features, paylines, themes, and name.

While the games from the well known suppliers all seem to play quite well and have their trademark high production values, the same really can't be said for the proprietary games at Spin and Win, as they aren't as visually appealing. Spin and Win has a varied set of progressive jackpot games from the likes of Blueprint Gaming, Red Tiger, and Novomatic. However it is doesn't take advantage of the multi-million pound progressive games offered by Microgaming or IGT.

The general focus at Spin and Win is definitely slots, but the casino does also offer table games such as Blackjack, Roulette, Caribbean Stud Poker, Pai Gow, and Casino Hold'em. Video poker is also available, but is hidden in the table game section where you may miss it.

Banking and Customer Support

Banking at Spin and Win is done very well, even if the amount of options to deposit and withdraw money isn't huge. Players will find that they can deposit and withdraw funds via debit cards, Neteller and PayPal. Note though that the casino does not award bonuses to anyone that deposits using Neteller, so if you're wanting to claim one you had better use another method. Withdrawals are held for 24 hours before being processed, and in my experience are then are sent to an e-wallet the next day. The casino terms state that they do not impose withdrawal limits and that players can submit a withdrawal for any amount at any time.

The casino also discloses that your deposited funds are segregated and legally protected from claim in the event of insolvency. This meets what the UKGC categorises as a medium level of protection. It is a very good thing as it should ensure that player deposits cannot be used to pay off debts should the casino ever go out of business.

Customer support is available in English through email, telephone, and instant messaging. Seeing as how Spin and Win mainly serves the UK, and European markets, this makes sense. I was able to get assistance quickly using the instant message function, where staff pointed me in the proper direction regarding bonuses and game rules.

Security, fairness, and responsible gambling policies

It should be noted that Spin and Win's operator Daub Alderney Limited holds both UK and Alderney gaming licenses, meaning that it is able to continue offering its online games to British punters following the implementation of the new UK gambling laws, which took effect November 1, 2014.

The games supplied to this casino are all independently tested by third party auditors to assert their randomness and fair operation. I was pleased to see an information page for every single game on the website where Spin and Win discloses the return to player (RTP) setting that they are running the game at. That however revealed that they are running some suppliers' games at a lower than maximum setting - for example Play'n Go's popular Book of Dead was set to 94% instead of the highest 96% when I checked. While obviously not ideal, at least the information is being made available to their customers so they can make an informed decision about whether to play each game.

There are a full set of responsible gambling controls available in your player account. This allows you to limit your play at the casino via settings such as deposit, loss, or wager limits, or even gameplay time limits. You may also request temporary or permanent self exclusion if you so desire.

Conclusion

Spin and Win is a very good casino that offers a good selection of slots, the weakest of which is surprisingly its own proprietary options. The banking system is stable if not outstanding in terms of variety in options and speed, and customer service is more than adequate. If you're looking for something new, Spin and Win is definitely worth a try.

11 replies • Last post

Comments

ieadrianooo231
Gold PlayerGold Player
adrianooo231's picture
Location: Dublin, Ireland
Joined: 17 Mar 2020
Posts: 705
Thanks given: 98
Thanks received: 234
Rated this casino
28 January 2021 - 12:04pm
#1

I have all faith in the Casinos based in that juristiction, including Lucky VIP, which i've won countless times with KYC done in few hours, Biggest Starburst win i ever got was on Spin and Win, i got all Bars symbols and did not screenshot, one of my biggest regreets was not saving the screenshot to post online 🙂

CL-Ed

gbstewy2494
NewbieNewbie
Joined: 10 Oct 2017
Posts: 1
Thanks received: 1
Rated this casino
10 October 2017 - 11:47pm
#2

Stay away from this company. The customer service is shocking and the payout time is ridiculous. I made a withdrawal Thursday 05 Oct, it is now the 11th and it has not even left their financial team. I have been lied to every time I have called saying it will be released within 24 hours, it is now nearly 48 hours since they reviewed the funds. The customer service is really poor, they have no people skills and are not able to assist in anyway shape or form. I find it hard to believe that they do not email customers with regards to withdrawals to keep them informed. All in all this is the worst site I have ever used and have now closed my account. I am reporting them to the gambling commission. Please do yourself a favour and stay away!!!!!

CL-Ed

gbjamesfx
NewbieNewbie
Joined: 22 Jun 2017
Posts: 1
Thanks received: 1
Rated this casino
22 June 2017 - 3:25am
#3

Bunch of crooks that stole my winnings, followed the terms and they wrongly confiscated my winnings. Do not trust them at all. Have already reported them to the Gambling Commission. Now having to go through the ASA, ecogra.org and Competition and Markets Authority (CMA) .

Spent lots of time emailing them, they promised to refer my case to management 8 days ago, and I've had nothing back at all.

Stay well clear, they hate winners and rip you off when you win.

James

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CL - klaw

ltKepskis
Card SharkCard Shark
Kepskis's picture
Location: Lithuania
Joined: 29 Nov 2014
Posts: 174
Thanks given: 68
Thanks received: 134
Rated this casino
26 June 2016 - 11:05am
#4

It's quite new casino room. Spin and win room was launched in 2012. They offer good selection of slots. For example Netent, Microgaming, IGT, WMS and a lot of more popular casino softwares. The site looks good enough, and I didn't encountered any problems so far. They also offer generous promotions for depositors. I did not have a lot of experience with this casino, but it looks safe and reliable. I will rate 4 stars Spin and Win.

CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10414
Thanks given: 6294
Thanks received: 5353
17 February 2016 - 11:59am
#5

Fair call, those withdrawal limits are very low. I have updated the review text to point them out so people are aware and also added them to the payment info section on the right column of the review. I don't believe they were in effect when we last reviewed them as that is one of the things we always check for. Thanks for pointing it out.

However ultimately you agreed to the limits when you signed up (knowingly or unknowingly) and then played with the winnings and lost them. I have no doubt they would have paid out the full £9000 if you had left it alone and stopped playing, as these guys have a decent reputation in terms of paying winners.

Consider it an expensive lesson learned. If you don't think you can resist playing with your winnings in that kind of situation if it happens again, ask the casino to lock your account until you are paid in full. If they can't or won't do that, get someone else you trust to change your password to something only they will know until you have been paid.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
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gbPaul Andrew McEwan
NewbieNewbie
Paul Andrew McEwan's picture
Joined: 16 Feb 2016
Posts: 1
Thanks received: 1
Rated this casino
16 February 2016 - 10:25am
#6

Got a few big wins they gave me some money out at first then blocked other withdrawals and said it is a £3000 per month withdrawal limit, this is with me putting 10k in ! works out at you can withdraw £100 per day in winnings ! no point to it really a casino you cannot withdraw from but they take your money and offer big payouts ! avoid like the plague unless you are a small stakes player, won 9k and they returned most to my account saying I had to wait till next month then withdraw £1000 at intervals ! ended up losing all the money I won they shaft you and will not allow you to take your winnings out as they know by having to wait another month you will lose it all again ! absolute nonsense !!!

CL-Ed

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
11 November 2015 - 7:18pm
#7

Spin And win casino,
found them decent while ago, while offering a small no deposit bonus to give a free experience with there casino, which was very nice, had no luck, but enough safe feeling to make a deposit, directly contacted live support before making a deposit to get more information about ongoing promotions, max stakes while playing with bonus and more of important stuff i need to know also time they need to send withdrawal which for me is most important!
everything was answered very good in 2 minutes superfast, and really clear information, so support was already awesome for me. i decided to take a bonus on my deposit to have some more fun, even though the wager was high, i tried it, and made very small profit at the end so with little bit winnings and bonus wagered i went on and made more profit, so needed to withdrawal, which i did, documents requested sended and approved in 2 days, and payment in 4 hours on that second day, so great service, made more deposits and payouts after my first time and then withdrawals where received much quicker, few hours is basic. overall spin and win is and was a great experience for me, very good casino with fair games, and good support , i think it's worth it to give them a try.

CL-Ed

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
17 October 2014 - 1:59pm
#8

Spin and win casino have good amount of games, and from different softwares. I enjoy when played here, but i am not very happy with this casino promotions team. Not very good bonuses, and very rare. I love to see that casino want me as a player, and keep making me good offers. And this should not depend of winning player i am or not, big player or not, everyone should have same good bonuses, at spin and win casino i did not find anything like that, just small and rare bonuses, and no any invintations to some tournaments or something like this. I tried this casino couple of times, but somehow every my deposit was with very bad luck, i even not have much time to play, just going down and down, probably it is because i played not quickfire games and tried other softwares, but still not very interesting for me. Can't say anything bad or good about this casino, but since no any decent bonus offer for me, i will not play again. But probably i am not right and this is very good casino with very fast withdrawals, but unfortunately i did not try the taste of withdrawals at this casino.

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
15 September 2014 - 2:18pm
#9

Spin and win casino it is interesting online casino, with few softwares, and therefore there is many different games, which of course should be interesting for every gambler. But let me start from pluses and minuses for this online casino.
+ Software. It is different softwares at this casino, and there is no any download application. I tried mostly quickfire(microgaming) games, and i can say that my experience is good, i did not have any errors or other bad things.
+ Promotions and bonuses. Casino usually give some reload bonuses, and also have interesting promotions. Also they often give freespins, but max withdrawal from freespins is only 25 euros, and of course it is suck, i did not like when winnings from freespins have some max withdrawal rules.
+ Customer support. I am not sure about working times, but all my questions was answered at live chat and i did not have any problems with it.
+(-) Withdrawals. I did not test withdrawals at spin and win casino, and also unfortunately no one from my friends have win in this casino and tried withdrawals. So i am really not sure about payout speed at this casino.
Final mark.
Everything looks good with this online casino.

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
18 July 2014 - 5:44pm
#10

Spin and win casino use games from many softwares but i think most popular ones here is microgaming of course nad probably igt that i played only few times but i think this games is not so bad and this games is under rate right now by gigants like microgaming and net entertainment take players from such great software i think it very interesting what can be if some not popular software become very popular did this softwares create some great unique slots?Spin in win was not so bad in my experience like many other casinos. No download softwares is never welcomed by me but when not lag and spin makes fast like here i am always say about it because it is honest deal. I played 4-5 times in this casino but unfortunately all the time i just lost probably because i tried many new for me slots and i did not know what strategy to choose for me with this new slots. Live support looks good but i have no idea it is 24/7 working or not but i tried it once and live agent was kind to me and also very professional. I not know if it is safe and good online casino because i never try payout request here.

CL - klaw

gbkelsx83
FreerollerFreeroller
Joined: 14 Mar 2012
Posts: 10
Thanks given: 1
Thanks received: 1
31 August 2012 - 10:13pm
#11

Any1 out there that has recently joined/played here at SPIN & WIN th me signing up ??CASINO ??

Is wor

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