Review of SlotLuv Casino
There's nothing that I hate worse than an online casino that takes advantage of players. These sites have enough advantages built into their games that there should be no reason to scam players out of money they rightfully win. Sites like SlotLuv Casino and their sister sites (run by the awful Curgam Group) are the scum of the earth and give internet casinos a bad name. Want to know why?
Blacklisted - organised scam masquerading as a casino
Simply put, the operator of SlotLuv is renowned for being one of the worst rogue operators in the world today. I would go so far as to say that they are not really even running casinos in the traditional sense. In fact their casinos are more like a front for an organised scam to fleece people of their money. Their methodology is tried and tested - encourage people to deposit with juicy bonus offers, treat them nicely while they are playing and of course losing. But as soon as you win enough to get ahead and want to withdraw they will use every trick in the book to make sure that you are never paid. What makes the scam even worse is that they will pay withdrawals from time to time, but only to people they have evaluated as being overall losing players that they are confident they can get to deposit more money in the future. Do yourself a favour and don't ever play at this casino or any other that is part of the Curgam Group.
Software and game selection
SlotLuv Casino uses the same Realtime Gaming (RTG) software that it's sister sites use. This is inherently not bad, as there are several good casinos that use the software. Things begin to fall apart though when you realise that the site looks outdated and that there is a lack of security features integrated (more on that below). The casino does have an instant play and downloadable piece of software.
The games here are what you'd expect from a standard RTG Casino, with slots, table games, parlor games, and video poker machines all built in. There's nothing wrong with the games themselves, so you could expect a fairly average casino experience. That is until you win.
Banking and customer support
A US-friendly casino does generally have some extra hoops to jump through in order to process payments due to backwoods laws concerning the activity there. With that being said, there's no excuse for SlotLuv's lack of payouts for players. The management of this site has flat out refused to pay legitimate winnings and deliberately instituted long delays at other times. It is clearly an unacceptable situation but due to the ease with which its owners can operate from unregulated and unaccountable jurisdictions, they are unlikely to stop until customers refuse to play at their casinos any more.
Customer service is available through live chat, telephone, and email. While the staff may seem helpful from time to time, they range between being essentially useless and deliberately complicit in the scam when it comes to getting the frequent payment issues resolved.
Security, fairness, and responsible gaming
Reinforcing the utter contempt that this casino has for its own customers, SlotLuv fails to use any encryption technology on their instant play casino. This means that logging in or registering an account with the casino could leave you vulnerable to having your data compromised. This should be a basic internet security practice for any online casino operator.
This casino is operated by a Curacao registered company, Curgam N.V., but I cannot find a licensing seal or other evidence that would support the claim that they are licensed there. It doesn't really matter either way because Curacao is seen as an international joke when it comes to gaming regulation. While the country does offer licenses, it does nothing to enforce any gaming regulations, so operators are free to scam players in any way they want. Needless to say the casino does not carry out payout audits, nor does it publish the return to player figures for its games.
Responsible gaming isn't addressed by this casino at all, which isn't a surprise seeing as they don't care about the well-being of players at all. There is no information about support groups on the casino's website, nor is there any way to limit your activity within their casino software.
Conclusion
Stay away from SlotLuv Casino. The site is awful in just about every aspect of their operation. I cannot find one redeeming thing to say about this group at all and highly recommend that you avoid all of the casinos run by this criminal operation.
Comments
I think it was over a year ago when I noticed this casino and they got my attention because of a nice free chip offer. They have RTG software and I have always liked them for wagering bonuses, some of their games have been quite fortunate for me. I registered through some site and entered a code and it worked. I played some games but nothing paid and I lose all money very quickly. I did like the game selection but after reading some comments about them I understood that they weren't good and didn't pay to other players, so I was more than glad to find that out before I deposited there.
CL-Ed
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