Review of Liberty Slots Casino
From 1997 until 2011, English Harbour was one of the most reliable casinos that we had encountered. The casino had solid software, quick payouts, and had an incredible selection of tournaments. However, this all changed in May 2011, when English Harbour announced that it was closing its doors abruptly, leaving many players scrambling to find another casino. Flash forward to 2012 and a new casino branded as Liberty Slots has entered the scene. The casino is a virtual clone of English Harbour, featuring identical software with a similar looking website and casino lobby.
Software And Games
Like English Harbour before it, Liberty Slots utilises WGS Technology software (formerly known as Vegas Technology) as its backbone. The software is good, although these days it is lacking the polish that we have seen from newer operators such as Net Entertainment or Sheriff Gaming. When it comes to the style and presentation of the games, think of Liberty Slots to be similar to any RTG powered casino you might see out there.
Game selection is solid, with a great library boasting many slots, several progressive games, and the traditional Vegas styled table games you would expect to see. These table games are often met with several variations, which leads to more excitement as there is generally a nice twist on these games.
Tournaments are where Liberty Slots really shines. With new tournaments being introduced and held every day, players will be given more than their fair shot at taking home some extra money. These competitions range in price, but many of them are available for free. Games vary from slots to blackjack to roulette, to video poker. Needless to say, you would be remiss if you failed to give these games a chance, as they offer good opportunities to win cash.
Banking And Customer Service
Liberty Slots has improved their banking department in recent times since we first posted this review. Current options for U.S. players to deposit money are Visa or MasterCard credit and debit cards, along with Pasteandpay vouchers. Withdrawal options for our American friends include a paper check, Western Union or wire transfer.
Players in other parts of the world have it slightly better, as deposit and withdrawals may be completed by American Express, EcoCard, Moneybookers, Neteller, and Wire Transfer. Players looking to withdraw can also get the same paper check as the Americans.
Customer service is decent, with support being offered through telephone, instant message, and email. We didn't have any problems in particular, but we wish that the response time would have been a little faster in the messaging session.
The Case of the Missing License
Just about all reputable online casinos disclose where they have obtained a gaming license, and under which jurisdiction they operate. Liberty Slots does not. Our enquiries to the casino about where they are licensed and indeed if they are licensed at all were turned aside with the explanation that the owners of the casino do not wish to reveal this information.
The casino servers appear to be located in Curacao and the website hosted in the UK, but the CIG does not appear to license the casino or its owners. The casino T&Cs are clearly an incomplete template with crucial information missing or deleted, and the casino refers to itself therein as "The Company". We can only assume that they do not have a license. True, having no license at all is almost no difference to being "licensed" by a rubber-stamp jurisdiction like Costa Rica or Belize, but it is still concerning. Players should be aware that if they play at Liberty Slots they have absolutely no avenue for third party arbitration apart from volunteer mediators without any binding power over the casino, such as ourselves here, should a dispute arise with the casino.
Summary
Overall Liberty Slots is more or less a carbon copy of its now deceased ancestor, English Harbour. The games are the same, the software is the same, and the tournaments system will be instantly familiar to experienced players. The casino has shown itself to be a reliable operator for a couple of years now. We do take issue however with the management company taking such great strides to conceal its identity, and the apparent lack of licensing and accountability. For these reasons non-American players should look elsewhere, while for those of you in the USA it sits squarely in the "play at your own risk" basket.
Comments
They're fairly restricted into where they'll allow gamblers to register and deposit. The lists are always changing with the regulatory shifts, so that's my guess as to why you had an issue. If you'd like some good recommendations, PM me and I'll see if I can help you out.
Failed to make a deposit.. none of the offered services worked
I was looking for new casinos for myself, I was not yet familiar with this site. I decided to check it out. I couldn't even play. I couldn't make a deposit with them.
I used my middle name to register. I didn't even think about it because that has always been what I go by. It shows my middle name clearly on my ID so it is not like I'm pretending to be someone I'm not. I have submitted the documents before and they were fine with it. I am trying to work with them but they have stopped responding at this point. It's odd to me that it has suddenly become a problem.
CL - klaw
dartvadoryall, casinos tend to be very strict about IDs. You said you go by your middle name. Do you mean that the name you registered your account under and the name on your ID documents are different? Since I don't believe that Liberty Slots Casino is a scammy place, I suggest you work with them to fix the issue. I along with many others have played at Liberty Slots for years and never had problems getting paid.
CL - klaw
I submitted my verification documents over a year ago with no issue. I explained then that I have my home address and another address for when I'm in school and they said it wasn't a problem. I tried to make a $2500 withdrawal and they asked for my documents again. I sent it all with a reminder about my address. They suddenly make it a problem and won't respond unless it's the middle of the night. I have been asking for updates In the chat and they are so unhelpful. They just keep saying be patient. I asked again today and suddenly there's a problem with me going by my middle name instead of my first but they are looking into it. They are literally making up reasons not to pay me and no one will help me at all. I keep asking for management and they say they can't let me talk to management. I am at a loss. NEVER PLAY AT THIS SCAMMY PLACE.
CL - klaw
The powerful reason why I like the liberty slots is there tournaments, available for all the time with free entry, i have made real cash 2 time just for free, not the best graphics site it's seems like old for me but often having a good moments.
CL-Ed
TheKathoga, I have never had problems getting paid. Did they tell you what the issue was?
I made a few deposits to this casino without a bonus. I managed to win $750 and attempted to withdrawal a portion of my winnings. They understandably requested I verify my account with a proof of ID, address, and a picture of me with my ID. I submitted the proper government issued documents/identification 5 times verifying myself yet i was denied for a different excuse each time. I've used the same information I sent to Liberty slots to verify my Coinbase wallet account as well as many other official account verification requests. I read that its a common occurrence to avoid payouts so I decided to close my account at BERTY SOTS. I lost my deposit as well as my winning. Customer representatives offer no help and had very little interest in resolving my issue.
CL-Ed
Probually one of the best aspects of this casino and one of my big favourites is the amount of slot tournaments that this casino hosts many of them do not even require a deposit although to withdraw your winnings should you win a free roll a first deposit is required, they lack all the popular software providers but the classic slots which they host more than makes up for it for me, a good casino from my experience
CL-Ed
I have the latest experience with liberty slots casino. I had made a deposit a few days ago. At first I found a problem, I can't use of coupon code for deposit that did not seem to be available for skrill users, but in the end I was helped when CS gave manual bonus on my account after making a deposit. I started with a 50$ deposit and got $450 after a complite bonus. I am currently awaiting my withdrawal.
CL - klaw
good enough to have fun. but to be serious I have not trusted this site completely. it looks like they have a good freeroll.
Dina Aliquo, I have had several wins there that were over 2k, starting only with $50-$75 deposit. Become familiar with the games to know which ones have better odds. Good luck.
Dina Aliquo
I really like this casino and have made a few deposits but have not gone above my deposit (not even once). I see massive wins in their live feed but haven't experienced anything close as good. So this is my only concern at this casino. Besides this, great support and always happy to help and guide you. They offer superb promotions and free spins and no deposit bonuses. One of their payment options for deposits is Bitcoin. I tried it out and it worked very well, easy and quick. I don't enjoy all their slots as I find some of them a tad boring, but Keno I love π
Great casino though and hope to see some wins soon.
CL-Ed
I joined this casino a long time ago. At that time they were offering a no deposit bonus for new players and since they are powered by WGS games, I was very intrigued to try them as I wasn't familiar with those games. At first I had a few problems with the registration and verification but their support was very nice and helped me out. I lost the money quickly but I was interested in their casino so I deposited there a few times. I never managed to make any cashouts but I really like them, from time to time I get some small freebies too. I really like their games and I think that the selection of them is good. Really no complaints.
CL - klaw
Their decision not to pay me on time caused payment delay from other casinos due to the one check per week rule for American players regardless of the casino. For example, I was to receive a check today from a second casino, it has now been postponed by the processor until next week. I was going to ask for payment from a third one but I have to wait until I get paid next week from the second one before making my request.
Thanks for the detailed feedback newflorida. The difference between Lincoln and Liberty is strange. As far as I am aware the same people own and run them both, so I assume that they would be using the same payment department and processing company.
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Payment received. It took a week after the check was processed for me to get it.
CL-Ed
I would like to add that although Liberty Slots sent me an email last week to say that the payment has been processed, I didn't receive any check from them yet.
That's one difference between them and Lincoln Casino, its sister casino. Whenever Lincoln Casino processes a check payment, you get it the next day. I am curious to see how long it will take for me to get the check from Liberty Slots.
CL-Ed
I have been complaining that Liberty Slots is the only casino where I have never won. I am happy to report that I won last weekend. It has been awhile since I played there and then I received an email from them announcing that they were giving 150% bonus for deposits during the weekend.
I took advantage of that and deposited $50, which gave me a $75 bonus. Ultimately, I won $1400 on the Mile High slots game on Saturday and on Monday, they processed the payment request.
CL-Ed
Update on My review of Liberty Slots.
It has been 7 days since Liberty Slots processed my request that the money be deposited back on my card. I have not received it yet. Compare that to Miami Club which uses the same operator and where it usually takes about 3 days for me to receive the money on my debit card.
I contacted Liberty Slots and they assured me that the request was processed on the 16 and that it can take up to 15 days for me to receive the money. Compare that to Slotastic where a similar request was processed for me on the 19. Today is the 23rd and the money from Slotastic is already in my account.
In sum, Libety Slots will pay you but they will take their time to do so.
CL-Ed
Update on my review of Liberty Slots:
As I stated in my previous post, I made a small withdrawal request on February 8. I have jut been notified that the request has been processed. In other words, it took about a week for Liberty Slots to process my withdrawal request. Their timeline is on par with casinos like Inetbet and Winaday.
CL-Ed
My Experience at Liberty Slots:
Last week, I decided that I was going to give Liberty Slots a try. I did notice Casinolistings' concern about their license. However, since they use the same game platform software that Miami Club uses and, most likely the same operator, I felt that I would get paid if I won.
After I downloaded the software, I realized that I had registered with them in the past. I could not login and I contacted live chat. Live chat worked and the operator reset the password for me.
After that, I deposited money on three separate occasions. The amounts were $47, $48, $45. For each deposit, I used a welcome bonus. They give several 100% welcome bonuses to new players. The server was fast and the games were no different than the games at Miami Club. I did not like the welcome screen because it was too blue. But that's no big deal. Each person has his/her own taste in color.
Each of the three times I played, I noticed that I was getting a large number of spins where I got $0 in return. It could be a sign of a casino with tight slots. However, playing only three times were not enough for me to determine that. I lost all my three deposits.
Since I was not sure whether their casino was tight, I decided that I would deposit some more. But first, I sent my documents in and got approved the next day (good job). After I got approved, I then deposited $47 using another 100% bonus. Although I lost the money, I felt that I was close to having a win which prompted me to deposit an additional $45. This time I used only a 25% deposit code. I was able to meet wagering requirements with about $190 left in the account.
After that, the next step for me was to test their withdrawal process. I made a $170 withdrawal request on the 8th. It's been four days and the request has yet to be processed. Compare that to Miami Club where I made a request on the 9th and that request was processed on the 11th.
I am still not sure what to think of this casino. I might have to deposit once or twice more before I determine whether I should continue playing there.
CL-Ed
Thanks, Ed, for the clarification.
As far as I am aware they aren't, but they do share the same software supplier in WGS Technology. Its possible that they are advertising a network-wide promotion. The same thing often happens with Microgaming casinos that all share a single competition on a particular game for example.
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Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
CL-Ed, I received two promotional emails this morning within seconds of each other from both Liberty Slots and Miami Club. The two emails even had very similar subject lines and the same bonus code values, which made me wonder if we missed something. Is it possible that both are owned by the same company?
I did play there for a week and closed my account. the costumer service was rude and I had to apologize once for bothering him. I was fairly new. I complained to management regarding not getting my bonus because he said next one I will give it to you and I got upset. I heard from no one.
CL-Ed
Liberty slots casino have interesting software, which i did not knew how to call before, but find it here and now i know how to call it, this is WGS software, very interesting slots this software had, and also very great that this slots perfectly suits my style of playing, this slots can pay a lot, or did not pay at all and you lost quickly. Of course there is presented also other games, but for me is much more interesting exactly this scenario. At liberty slots casino i did not play many times, probably just few deposits, but i was really having good time with their slots, and can't remember any deposit that i lost very quickly without any chance, every deposit i have enough time to play and had enough fun. Customer support in this casino is very friendly, i used only live chat, since sending email and waiting reply it is too boring and took too long time to get reply, specially when i need instant reply regarding some important question for me. What i can say about withdrawals? I have one withdrawal, and it took for me about 3 days to get my winnings on my skrill account, but that was first withdrawal, probably next could be payed faster, i think i can try this casino again, why no.
CL - klaw
Liberty slots is probably owned by the same guys who owned lincoln casino, because it is both very similar and by the way very good online casinos. Unfortunately looks like it is not very popular online casinos, because i did not know many players who tried this casino, but see my pluses and think yourself.
+ Software. Liberty slots casino using WGS software, and it is possible to download application. Games loading very quick, and even thinking that games was created long time ago, this games still looks very great, i like it.
+ Customer support(i tried only live chat). Yes, i tried only live chat customer support, and it is awesome here, i really did not have any bad experience with it here, but unfortunately same deal as with lincoln casino, and i can not submit info for you about working times.
+ Bonuses and promotions. Casino absolutely not greedy, and send a lot of reload bonuses, also usually run some interesting promotions, and moreover, casino have interesting freeroll tournaments that give you a chance to win some money for free.
+ Withdrawals. 2-3 days and money come to skrill. I can not say that it is very fast, but for me it is definetely plus for this online casino.
Final mark.
Very good online casino with interesting slots.
CL - klaw
My experience's with liberty slots has been nothing less than pleasant. While I know issues some players have with there discretion on there licensing, I have looked past that as there are some licensed casinos that are less that honest and I have not heard of a player issue more than a complaint that the whole story is not available or not that big of an issue
So my first time depositing I found it to be very easy and painless. And as I took a bonus I was a bit confused at first to how they issue bonuses but actually love it now. As you play the bonus will deduct your bet amount, if you win the amount of the win goes back to the bonus and if you have anything more than your initial bet the difference will go towards your balance. I have myself had large wins that put a significant amount towards my balance and still had a large part of my bonus left.
There games are smooth and there selection of slots is large and diverse. One thing I love about there slots is there bonuses which vary a lot from game to game. they offer some large amounts of wins on some of there slots. On of my favorites is Jurassic slots in which there free spins is hard as hell to hit but when you do upon each spin if a wild hits it sticks to the next spin so if you hit a wild on each of the first 5 spins that is 5 wilds on your 6th. Also there comp points program is very nice and as your play more and your VIP statues rises so does the amount that you will receive every round.
One very good aspect is there daily tournaments which are the best available to US players. it gives everyone a fair chance as you cant just rebuy to your balance you left off on like RTG. now you can rebuy but you will start with a set balance, a little bit more that your initial free buy in.
One of the best parts of the casino is there prompt and issue less payouts. I have claimed a withdrawal several times and always have it within a business week and never with any issues.
So if your a US player try their casino out, you have to make your own educated decisions about where to deposit but I do recommend educating yourself on liberty slots.
CL - klaw
Liberty slots i try few times because they had very well slots that i tried first time in miami club casino i very like this slot and sometimes play it most this slot not very good look but still very interesting to play. What i can say about my experience at this casino i have only positive things to say and have nothing bad to add about liberty slots. Live chat agent was very kind to me and was not angry about my sometimes stupid questions and also i read every term very careful and not find anything that can stop me from playing at this casino.I played here about 5 times and have two payout request one small and one bigger verify take 2 days for this casino and payouts was paid first time 5 days second time 4 day i think you can say that it is very long if we think about fast speed casino but i still say to you that it is not long at all when you know that casino will pay and will not delay to payout your winnings also games very interesting in this casino so i really give you advice to try it most slots is very interesting and you will have a lot of fun with this software.
CL - klaw
I admire that you want to solve my issue, but as I said, personally, maybe I could be able to make it run well on my PC, but anyway, its not worth the time nor the energy invested ... Instant Play option is quite enough for me and my needs π
Oh and to my Windows version ... I have windows 8, when I said about win7 I thought that downgrading could help, maybe its an older software or whatever.
And to Windows XP... Man... what is the windows XP? π Does that exists somewhere yet? π
CL-Ed
That is strange. I loaded it up and I am running it right now without issues, on Windows 7. If you're still on XP you should try to upgrade as Microsoft is no longer supporting it so it could be a matter of time before you get hacked.
Apart from that it could be a problem that is specific to the connection between your computer and their server that does not affect other apps on your pc. Perhaps there is a router in the middle somewhere that has a problem. Or maybe you have anti-virus or internet security software that may be blocking something?
mrocharon
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Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
I install it, it launches, it begins doing loading (checking / downloading its necessary files) - i remember only the file update.xml on 100% of loading, and here the loading stucks and after cca 10-30 seconds I get error message about a connection problem (that is nonsense, cause there are another 5 apps running paralell without problems) and it ends. Nothing helps, I tried really everything (except changing Windows to 7 or another - I really better play "Instant play" than reainstalling windows due of that π
I have the download version of this casino and don't see a defect - what do you mean by that?
mrocharon
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Liberty Slots casino is one of the oldest and most βclassicβ casino of its kind, the group of casinos that use Wager Gaming Software, which offers many games that are not included anywhere else. This casino is one of my favourite in this group, because β as said itβs the oldest one β and offers best and most amount of welcome bonuses or promotions at all (for example 15$ no deposit bonus through various affiliate sites, and right after registration let it take ony a few days, and another no deposit promo will arrive to your email without requesting it).
It is the only one casino in this group, which offers deposit bonus promotions to much wider range of deposits - even that smaller like 10$, what makes this casino my favourite one within casinos using this core software.
I recommend this casino mainly for US players, mainly thanks to the fact that itβs one of the most known US players accepting casino, but everything signs that it also accepts also non-US located players.
However β and here I would like to ask for your own experiences β there is an (quite) important defect, and that is an issue with downloadable version of this casino, so try to check it and share your experience π.
I rate them 3,75 stars - rounded to 4 stars as well π
CL - klaw
Thanks for the feedback Catnapurr. If they are anything like the old Vegas Tech casinos, you can request to have your account marked "no bonuses" so that bonuses are not automatically applied every time you deposit.
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
Just wanted to update my comment. Surprisingly, I got my money very painlessly from them within 5 days. Money looks good so far. If it stays that way, I will continue to play at Liberty Slots..... It is good advise to get your account verified BEFORE you try to withdraw something. Otherwise, you have a stressful wait. You do have to watch out for their bonus match terms. They are pretty steep. (for a $50 buy in and 100% match, I had to meet a $2,000 limit to cash out - I just got extremely lucky on a spin....)
CL-Ed
I just won $3k from them today. I am jumping thru all the hoops to get my money. Yes I had a bonus that I had to meet but I fulfilled that requirement. I at least feel better seeing that someone on here actually received a check but there is like a 7-10 day processing and waiting period . They then let you withdraw money during that time and then reset the "processing time" so your wait starts again. That's what happened to me last time I won, I ended up putting the money back before I could get it withdrawn lol. I know they have been in business for at least 5 years so hopefully I won't get screwed. This time I plan on collecting my money so I won't spend it down. IF I don't get my money, trust me, I will be back and let all of you know what to expect from them.
CL-Ed
Lee, you were caught by the bonus terms and conditions. Bonus is to play slots not to play tournaments or any other kind of games. So, thats why you have that huge amount to redeem before an allowed cashout. I agree with you... 150 as the minimum amount possible to cashout is too much. They need to review this situation.
I deposited $45 in this casino in order to play the tournaments. My bank was charged $46.45. I also received a $4.50 "bonus" I played in several tournaments and used the "rebuy" several times on each tournament. I was lucky enough
to place 2nd in a tournament which paid $201.30. I immediately placed a withdraw request for $150 and played the balance down to zero, THREE DAYS went buy and I called customer service and inquire what was the next step. I WAS EMAILED A LINK TO THE 'Credit card authorization" form which I filled out and sent them the necessary documents that they requested. When I went back to the site I noticed that the $150 was redeposited into my Liberty slots account, when I attempted to transfer the $150 back to my bank I received the message that I had yet to make the 100x play through ($450) and I was unable to make a withdraw until I did. The minimum amount for withdraw is $150, so I can't even retrieve my initial outlay. I guess that's what the BOGUS "BONUS" IS ALL ABOUT --TO PREVENT THEM FROM HAVING TO PAY a modest win on a Tournament. Last month I made a $45 deposit and received no bonus what so ever.I DO NOT UNDERSTAND. i'M GOING TO DO THE BEST i CAN TO DO THE $450 PLAY THROUGH and cash out.
A lot of their "tournaments" ALSO include bonus "pay outs" that may be subject to the "Same play through rule"
Sometimes i play here and my only cashout of 300 was processed in 1 day. They have a huge variety of slots but sometimes "lame mode" rules, specially when a big win is awarded.
Yes at this point if you like the games and software, Miami Club (which is run by the Sloto'Cash management) is probably a better option.
2 hope777, boonstan
Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.
This place keeps sending me snail-mail offers, saying how "reputable" English Harbor was, and saying they are now the NEW casino to be "trusted." I wish it were true, because the games are different, but not even a no-deposit bonus will reel me in to this place when there are others I can truly trust.
boonstan
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