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PACMHCI V8, CSCW2, November 2024 Editorial
We are delighted to present this issue of the Proceedings of the ACM on Human-Computer Interaction to the Computer-Supported Cooperative Work and Social Computing (CSCW) community. The issue contains 171 papers, of which 117 were accepted from the July ...
Transhuman Communication: Human Augmentation Technologies through Co-Speculation Workshops
The advancement of human-computer integration as a research field promises to introduce transhumanistic ways of communicating through the enhanced abilities of augmented humans. Our work seeks to illuminate this experiential landscape, exploring a ...
The Mundane Art of Cybersecurity: Living with Insecure IT in Danish Small- and Medium-Sized Enterprises
Small- and medium-sized enterprises (SMEs) are an essential part of the global economy and paramount to local communities and employment markets. They are also considered to be particularly vulnerable to cyberattacks as they lack technical competencies, ...
The Working Jobless: Unemployment as Work
Being unemployed is, by definition, someone without a job, but is it somebody without work? This paper presents an empirical study of unemployed job seekers and the work they do in connection with upholding their everyday life, job search, technology use,...
Rhythm of Work: Mixed-methods Characterization of Information Workers Scheduling Preferences and Practices
As processes around hybrid work, spatially distant collaborations, and work-life boundaries grow increasingly complex, managing workers' schedules for synchronous meetings has become a critical aspect of building successful global teams. However, gaps ...
Entangled Amid Misaligned Seams: Limitations to Technology-Mediated Care for Repairing Infrastructural Breakdowns in a Youth Empowerment Program
The COVID-19 pandemic broke down the human infrastructure of many community-based programs, disrupting in-person care services for low-resourced families. Yet, minimal work has explored how actors repair these breakdowns and how other infrastructures may ...
The Denizen Designer Project: Practices, Relationships, and Principles of Activist-Led Design
Design activism is a way for designers and researchers to negotiate societal inequities and resulting implications for design practices. Within HCI and design, community-based methods are a common way to situate design engagements among those directly ...
Exploring Activity-Sharing Response Differences Between Broad-Purpose and Dedicated Online Social Platforms
People often leverage multiple platforms to share activities they undertake in their lives, from music listening to eating. Broad-purpose platforms, which people use to share a wide variety of activities with a diverse audience, and dedicated platforms, ...
A Culturally-Aware AI Tool for Crowdworkers: Leveraging Chronemics to Support Diverse Work Styles
Crowdsourcing markets are expanding worldwide, but often feature standardized interfaces that ignore the cultural diversity of their workers, negatively impacting their well-being and productivity. To transform these workplace dynamics, this paper ...
Reimagining Communities through Transnational Bengali Decolonial Discourse with YouTube Content Creators
Colonialism--the policies and practices wherein a foreign body imposes its ways of life on local communities--has historically impacted how collectives perceive themselves in relation to others. One way colonialism has impacted how people see themselves ...
A Comparative Analysis of Legislative Protections for Online Safety in the Global South: A Case Study of the Caribbean
This paper presents a comparative legislative analysis that critically examines the precursors and implementation of online safety legislation on societies in the Global South, using the Caribbean as a focal case study. The online communities that we ...
Grounding with Structure: Exploring Design Variations of Grounded Human-AI Collaboration in a Natural Language Interface
Selecting an effective utterance among countless possibilities that match a user's intention poses a challenge when using natural language interfaces. To address the challenge, we leveraged the principle of least collaborative effort in communication ...
The Algorithm and the Org Chart: How Algorithms Can Conflict with Organizational Structures
Algorithms are introducing changes to individuals? jobs, but do algorithms also lead to changes in the structures of organizations themselves? Organizational structures, as often formalized into organization (org) charts, are meant to facilitate ...
"Guilds" as Worker Empowerment and Control in a Chinese Data Work Platform
Data work plays a fundamental role in the development of algorithmic systems and the AI industry. It is often performed in business process outsourcing (BPO) companies and crowdsourcing platforms, involving a global and distributed workforce as well as ...
Integrating Equity in Public Sector Data-Driven Decision Making: Exploring the Desired Futures of Underserved Stakeholders
- Seyun Kim,
- Jonathan Ho,
- Yinan Li,
- Bonnie Fan,
- Willa Yunqi Yang,
- Jessie Ramey,
- Sarah E. Fox,
- Haiyi Zhu,
- John Zimmerman,
- Motahhare Eslami
Public sector agencies aim to innovate not just for efficiency but also to enhance equity. Despite the growing adoption of data-driven decision-making systems in the public sector, efforts to integrate equity as a primary goal often fall short. This ...
"Just Like, Risking Your Life Here": Participatory Design of User Interactions with Risk Detection AI to Prevent Online-to-Offline Harm Through Dating Apps
Social computing platforms facilitate interpersonal harms that manifest across online and physical realms such as sexual violence between online daters and sexual grooming through social media. Risk detection AI has emerged as an approach to preventing ...
Security and Privacy Perspectives of People Living in Shared Home Environments
Security and privacy (S&P) perspectives of people in a multi-user home are a growing area of research, with many researchers reflecting on the complicated power imbalance and challenging access control issues of the devices involved. However, these ...
Policy Sandboxing: Empathy As An Enabler Towards Inclusive Policy-Making
Digitally-supported participatory methods are often used in policy-making to develop inclusive policies by collecting and integrating citizen's opinions. However, these methods fail to capture the complexity and nuances in citizen's needs, i.e., citizens ...
"Sharing, Not Showing Off": How BeReal Approaches Authentic Self-Presentation on Social Media Through Its Design
Adolescents are particularly vulnerable to the pressures created by social media, such as heightened self-consciousness and the need for extensive self-presentation. In this study, we investigate how BeReal, a social media platform designed to counter ...
Kinetic Connections: Exploring the Impact of Realistic Body Movements on Social Presence in Collaborative Virtual Reality
Professional and personal lives are undergoing a shift from physical to virtual meetings. While this offers numerous advantages, such as increased spatial autonomy, it also poses risks to the social bonds among employees, families, and friends. Even ...
Supporting Organizations in Improving Employee Bulk E-mail --- A Tool Design and Evaluation Study
Organizations often send bulk emails to employees to make them aware of policy changes, organization plans, and events. Many of these emails, however, are long digests with many separate messages that waste employees' time and reduce their awareness. ...
Evaluating What Others Say: The Effect of Accuracy Assessment in Shaping Mental Models of AI Systems
Forming accurate mental models that align with the actual behavior of an AI system is critical for successful user experience and interactions. One way to develop mental models is through information shared by other users. However, this social ...
Characterizing the Structure of Online Conversations Across Reddit
The proliferation of social media platforms has afforded social scientists unprecedented access to vast troves of data on human interactions, facilitating the study of online behavior at an unparalleled scale. These platforms typically structure ...
The Sociotechnical Stack: Opportunities for Social Computing Research in Non-Consensual Intimate Media
Non-consensual intimate media (NCIM) involves sharing intimate content without the depicted person's consent, including 'revenge porn' and sexually explicit deepfakes. While NCIM has received attention in legal, psychological, and communication fields ...
Determining the Effect of Feedback Quality on User Engagement on Online Idea Crowdsourcing Platforms Using an AI model
The success of idea crowdsourcing platforms relies on fostering a collaborative environment that encourages active user participation, measured by the quality and quantity of contributions and interactions. However, understanding the impact of peer ...
Entangled Independence: From Labor Rights to Gig "Empowerment" Under the Algorithmic Gaze
This study offers a critical analysis of how the Indian gig platform, Urban Company (UC), mobilizes the promise of empowerment to assemble, discipline and algorithmically entangle its gig labor force. Much of the scholarship on gig work has described how ...
On the Use of Proxies in Political Ad Targeting
Detailed targeting of advertisements has long been one of the core offerings of online platforms. Unfortunately, malicious advertisers have frequently abused such targeting features, with results that range from violating civil rights laws to driving ...
Supporting Hard Conversations in Close Relationships Through Design
Relationships are perhaps the single greatest source of human happiness, and as part of building strong relationships, conflict and hard conversations are unavoidable. As people increasingly rely on digital communication to initiate and resolve conflicts,...
Value Tensions in OpenStreetMap: Openness, Membership, and Policy in Online Communities
The social life and long-term trajectories of online peer production communities are shaped and animated in part by value tensions that arise when distributed, heterogeneous participants are brought together into collaboration. This study of ...
Governance of the Black Experience on Reddit: r/BlackPeopleTwitter as a Case Study in Supporting Sense of Virtual Community for Black Users
Despite frequent efforts to combat racism, almost no research has explored how to cultivate positive experiences of thriving Black culture on Reddit. In this case study, we surveyed users of r/BlackPeopleTwitter (BPT)--a large, popular subreddit that ...