research-article

"It's easier than causing confrontation": Sanctioning Strategies to Maintain Social Norms and Privacy on Social Media

Authors:

Yasmeen Rashidi,

Christena Nippert-Eng,

Norman Makoto SuAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 4, Issue CSCW1

Article No.: 23, Pages 1 - 25

https://doi.org/10.1145/3392827

Published: 29 May 2020 Publication History

Abstract

Sanctions play an essential role in enforcing and sustaining social norms. On social networking sites (SNS), sanctions allow individuals to shape community norms on appropriate privacy respecting behaviors. Existing theories of privacy assume the use of such sanctions but do not examine the extent and effectiveness of sanctioning behaviors. We conducted a qualitative interview study of young adults (N=23), and extend research on collective boundary regulation by studying sanctions in the context of popular SNS. Through a systematization of sanctioning strategies, we find that young adults prefer to use indirect and invisible sanctions to preserve strong-tie relationships. Such sanctions are not always effective in helping the violator understand the nature of their normative violation. We offer suggestions on supporting online sanctioning that make norms more visible and signal violations in ways that avoid direct confrontation to reduce the risk of harming on-going social relationships.

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Index Terms

"It's easier than causing confrontation": Sanctioning Strategies to Maintain Social Norms and Privacy on Social Media
1. Security and privacy
  1. Human and societal aspects of security and privacy
    1. Social aspects of security and privacy
    2. Usability in security and privacy

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Published In

cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 4, Issue CSCW1

CSCW

May 2020

1285 pages

EISSN:2573-0142

DOI:10.1145/3403424

Editors:
Cliff Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Microsoft Research
,
Wolfgang Stuerzlinger
Simon Fraser University, Canada

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Publication History

Published: 29 May 2020

Published in PACMHCI Volume 4, Issue CSCW1

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Taber LDominguez SWhittaker S(2023)Ignore the Affordances; It's the Social Norms: How Millennials and Gen-Z Think About Where to Make a Post on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36101027:CSCW2(1-26)Online publication date: 4-Oct-2023
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Necaise ATanni TWilliams ASolihin YKapadia AAmon M(2023)User Preferences for Interdependent Privacy Preservation Strategies in Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36100627:CSCW2(1-30)Online publication date: 4-Oct-2023
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Salehzadeh Niksirat KKorka DHarkous HHuguenin KCherubini M(2023)On the Potential of Mediation Chatbots for Mitigating Multiparty Privacy Conflicts - A Wizard-of-Oz StudyProceedings of the ACM on Human-Computer Interaction10.1145/35796187:CSCW1(1-33)Online publication date: 16-Apr-2023
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Keküllüoglu DVaniea KWolters MMagdy W(2023)Twitter has a Binary Privacy Setting, are Users Aware of How It Works?Proceedings of the ACM on Human-Computer Interaction10.1145/35795377:CSCW1(1-18)Online publication date: 16-Apr-2023
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