research-article

Supporting the supermarket shopping experience through a context-aware shopping trolley

Authors:

Nils Jakob Clemmensen,

Mikael B. SkovAuthors Info & Claims

OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7

Pages 33 - 40

https://doi.org/10.1145/1738826.1738833

Published: 23 November 2009 Publication History

Abstract

Shopping in supermarkets is becoming an increasingly interactive experience as stores integrate technologies to support shoppers. While shopping is an essential and routine type of consumer behaviour, emerging technologies posses the qualities to change our behaviour and patterns while shopping. This paper describes CAST - a context-aware shopping trolley designed to support the shopping activity in a supermarket through context-awareness and the acquiring of user attention. The design is based on understandings of supermarket shopping needs and behaviour derived from previous studies. The system supports customers in finding and purchasing products from a shopping list. A field evaluation showed that CAST affected the shopping behaviour and experience in more ways, e.g. more uniform behaviour in terms of product sequence collection, ease of finding products. However, they saved no significant time of the shopping activity.

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Cited By

Benthem de Grave RBull CMonjardino de Souza Monteiro DMargariti EMcMurchy GHutchinson JSmeddinck J(2023)Smartphone Apps for Food Purchase Choices: A Scoping Review of Designs and Opportunities and Challenges (Preprint)Journal of Medical Internet Research10.2196/45904Online publication date: 14-Feb-2023
https://doi.org/10.2196/45904
Yazaki TUriu DWatanabe YTakagi RKashino ZInami M(2023)“Oh, could you also grab that?”: A case study on enabling elderly person to remotely explore a supermarket using a wearable telepresence systemProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627799(340-352)Online publication date: 3-Dec-2023
https://dl.acm.org/doi/10.1145/3626705.3627799
Oziom MBachl SWimmer CGrechenig TPaternò FJacucci GRohs MSantoro C(2019)GroFinProceedings of the 18th International Conference on Mobile and Ubiquitous Multimedia10.1145/3365610.3365630(1-11)Online publication date: 26-Nov-2019
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Index Terms

Supporting the supermarket shopping experience through a context-aware shopping trolley
1. Human-centered computing

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cover image ACM Other conferences

OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7

November 2009

445 pages

ISBN:9781605588544

DOI:10.1145/1738826

Conference Chair:
Marcus Foth
Queensland University of Technology
,
Program Chairs:
Jesper Kjeldskov
Aalborg University
,
Jeni Paay
CSIRO

Copyright © 2009 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 23 November 2009

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OZCHI '09

OZCHI '09: Proceedings of the 21st conference of the computer-human interaction special interest group of Australia on Computer-human interaction: design

November 23 - 27, 2009

Melbourne, Australia

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OZCHI '09 Paper Acceptance Rate 32 of 60 submissions, 53%;

Overall Acceptance Rate 362 of 729 submissions, 50%

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Cited By

Benthem de Grave RBull CMonjardino de Souza Monteiro DMargariti EMcMurchy GHutchinson JSmeddinck J(2023)Smartphone Apps for Food Purchase Choices: A Scoping Review of Designs and Opportunities and Challenges (Preprint)Journal of Medical Internet Research10.2196/45904Online publication date: 14-Feb-2023
https://doi.org/10.2196/45904
Yazaki TUriu DWatanabe YTakagi RKashino ZInami M(2023)“Oh, could you also grab that?”: A case study on enabling elderly person to remotely explore a supermarket using a wearable telepresence systemProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627799(340-352)Online publication date: 3-Dec-2023
https://dl.acm.org/doi/10.1145/3626705.3627799
Oziom MBachl SWimmer CGrechenig TPaternò FJacucci GRohs MSantoro C(2019)GroFinProceedings of the 18th International Conference on Mobile and Ubiquitous Multimedia10.1145/3365610.3365630(1-11)Online publication date: 26-Nov-2019
https://dl.acm.org/doi/10.1145/3365610.3365630
Tanaka THamaguchi TSaigo TTsuda K(2017)Classifying and Understanding Prospective Customers via Heterogeneity of Supermarket StoresProcedia Computer Science10.1016/j.procs.2017.08.133112:C(956-964)Online publication date: 1-Sep-2017
https://dl.acm.org/doi/10.1016/j.procs.2017.08.133
Viassone M(2015)Towards a Benchmark in the Innovation of the Retail ChannelSuccessful Technological Integration for Competitive Advantage in Retail Settings10.4018/978-1-4666-8297-9.ch010(220-238)Online publication date: 2015
https://doi.org/10.4018/978-1-4666-8297-9.ch010
Kim MLee MDabbish LBegole BKim JInkpen KWoo W(2015)Shop-iProceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems10.1145/2702613.2732797(1253-1258)Online publication date: 18-Apr-2015
https://dl.acm.org/doi/10.1145/2702613.2732797
Pantano ETimmermans H(2014)An Exploratory Study of Client-Vendor Relationships for Predicting the Effects of Advanced Technology-Based Retail ScenariosHandbook of Research on Retailer-Consumer Relationship Development10.4018/978-1-4666-6074-8.ch020(371-383)Online publication date: 2014
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Comber RChoi JHoonhout JO'hara K(2014)EditorialInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2013.09.00172:2(181-184)Online publication date: 1-Feb-2014
https://dl.acm.org/doi/10.1016/j.ijhcs.2013.09.001
Campbell AStafford JHolz TO'hare G(2014)Why, when and how to use augmented reality agents (AuRAs)Virtual Reality10.1007/s10055-013-0239-418:2(139-159)Online publication date: 1-Jun-2014
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Thebault PDecotter DBoussard MLu M(2013)Embodying services into physical placesACM Transactions on Interactive Intelligent Systems10.1145/2499474.24994773:2(1-34)Online publication date: 5-Aug-2013
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