article

Consumer perceptions of privacy, security and trust in ubiquitous commerce

Authors:

George Roussos,

Theano MoussouriAuthors Info & Claims

Personal and Ubiquitous Computing, Volume 8, Issue 6

Pages 416 - 429

https://doi.org/10.1007/s00779-004-0307-6

Published: 01 November 2004 Publication History

Abstract

Commerce is a rapidly emerging application area of ubiquitous computing. In this paper, we discuss the market forces that make the deployment of ubiquitous commerce infrastructures a priority for grocery retailing. We then proceed to report on a study on consumer perceptions of MyGrocer, a recently developed ubiquitous commerce system. The emphasis of the discussion is on aspects of security, privacy protection and the development of trust; we report on the findings of this study. We adopt the enacted view of technology adoption to interpret some of our findings based on three principles for the development of trust. We expect that this interpretation can help to guide the development of appropriate strategies for the successful deployment of ubiquitous commerce systems.

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Cited By

Barbosa JMartins CFranco LBarbosa D(2016)TrailTradeComputers in Industry10.1016/j.compind.2016.04.00680:C(43-53)Online publication date: 1-Aug-2016
https://dl.acm.org/doi/10.1016/j.compind.2016.04.006
Martins CRosa JFranco LBarbosa JBezerra EBressan GMelo Silveira RMunson ESantanchà Ada Graèa Campos Pimentel M(2012)Towards a model to explore business opportunities in trail-aware environmentsProceedings of the 18th Brazilian symposium on Multimedia and the web10.1145/2382636.2382670(143-150)Online publication date: 15-Oct-2012
https://dl.acm.org/doi/10.1145/2382636.2382670
Franco LRosa JBarbosa JCosta CYamin A(2011)MUCSElectronic Commerce Research and Applications10.1016/j.elerap.2010.08.00610:2(237-246)Online publication date: 1-Mar-2011
https://dl.acm.org/doi/10.1016/j.elerap.2010.08.006
Show More Cited By

Index Terms

Consumer perceptions of privacy, security and trust in ubiquitous commerce
1. Applied computing
  1. Electronic commerce
    1. E-commerce infrastructure
    2. Secure online transactions
  2. Law, social and behavioral sciences
    1. Economics
2. Security and privacy
  1. Human and societal aspects of security and privacy
  2. Software and application security
    1. Domain-specific security and privacy architectures

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cover image Personal and Ubiquitous Computing

Personal and Ubiquitous Computing Volume 8, Issue 6

November 2004

38 pages

ISSN:1617-4909

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 01 November 2004

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Cited By

Barbosa JMartins CFranco LBarbosa D(2016)TrailTradeComputers in Industry10.1016/j.compind.2016.04.00680:C(43-53)Online publication date: 1-Aug-2016
https://dl.acm.org/doi/10.1016/j.compind.2016.04.006
Martins CRosa JFranco LBarbosa JBezerra EBressan GMelo Silveira RMunson ESantanchà Ada Graèa Campos Pimentel M(2012)Towards a model to explore business opportunities in trail-aware environmentsProceedings of the 18th Brazilian symposium on Multimedia and the web10.1145/2382636.2382670(143-150)Online publication date: 15-Oct-2012
https://dl.acm.org/doi/10.1145/2382636.2382670
Franco LRosa JBarbosa JCosta CYamin A(2011)MUCSElectronic Commerce Research and Applications10.1016/j.elerap.2010.08.00610:2(237-246)Online publication date: 1-Mar-2011
https://dl.acm.org/doi/10.1016/j.elerap.2010.08.006
Renegar BMichael K(2009)Privacy-value-control harmonization for RFID adoption in retailIBM Journal of Research and Development10.5555/1850636.185064453:2(306-321)Online publication date: 1-Mar-2009
https://dl.acm.org/doi/10.5555/1850636.1850644
Black DClemmensen NSkov MFoth MKjeldskov JPaay J(2009)Supporting the supermarket shopping experience through a context-aware shopping trolleyProceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/710.1145/1738826.1738833(33-40)Online publication date: 23-Nov-2009
https://dl.acm.org/doi/10.1145/1738826.1738833
Sillence EBriggs P(2008)Ubiquitous ComputingSocial Science Computer Review10.1177/089443930730768026:1(6-12)Online publication date: 1-Feb-2008
https://dl.acm.org/doi/10.1177/0894439307307680
Resatsch FSandner ULeimeister JKrcmar H(2008)Do Point of Sale RFID-Based Information Services Make a Difference? Analyzing Consumer Perceptions for Designing Smart Product Information Services in Retail BusinessElectronic Markets10.1080/1019678080226572818:3(216-231)Online publication date: 1-Aug-2008
https://dl.acm.org/doi/10.1080/10196780802265728
Keegan SO'Hare GO'Grady M(2008)EasishopInformation Sciences: an International Journal10.1016/j.ins.2007.08.027178:3(588-611)Online publication date: 1-Feb-2008
https://dl.acm.org/doi/10.1016/j.ins.2007.08.027
Konomi SRoussos G(2007)Ubiquitous computing in the real worldPersonal and Ubiquitous Computing10.5555/1295873.129588011:7(507-521)Online publication date: 1-Oct-2007
https://dl.acm.org/doi/10.5555/1295873.1295880
James RKim WMcDonald AMcGuire RCranor L(2007)A usability evaluation of a home monitoring systemProceedings of the 3rd symposium on Usable privacy and security10.1145/1280680.1280699(143-144)Online publication date: 18-Jul-2007
https://dl.acm.org/doi/10.1145/1280680.1280699
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