Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/570705.570722acmconferencesArticle/Chapter ViewAbstractPublication PageswmcConference Proceedingsconference-collections
Article

A case study in pervasive retail

Published: 28 September 2002 Publication History

Abstract

In this paper we discuss the rationale for the development of MyGrocer, a second-generation pervasive retail system, as well as its implications for the fast moving consumer goods (FMCG) sector. We will only touch upon the technology infrastructure and the required technical developments since these have been discussed extensively elsewhere. The focus here is on the one hand, on the analysis of the business forces that dictate the development of pervasive retail and on the other, the implications and the opportunities for innovative business models offered by the dis-intermediation effect of pervasive retail on the supply chain of FMCG. The MyGrocer system has undergone two phases of field-testing and is expected to be fully operational by the end of this year. The development of the MyGrocer architecture is a collaborative effort between industry and academia within Europe.

References

[1]
Abowd, G. D., Mynatt, E. D., Rodden, T.: "The Human Experience", Pervasive Computing, 1(1) (2002) 48--57
[2]
Asthana, A., Cravatts, M., Krzyzanowski, P.: "An indoor wireless system for personalized shopping assistance". In Proceedings of IEEE Workshop on Mobile Computing Systems and Applications, Santa Cruz, California, IEEE Computer Society Press (December 1994) 69--74
[3]
Aylott, R., Mitchell, V.: "An exploratory study of grocery shopping stressors", British Food Journal, 101(9) (1999) 683--700
[4]
Baker, J.: "The role of the environment in marketing services: The consumer perspective", in Czepeil, J. A., Congram C. A. and Shanahan J. (Eds), The Services Challenge: Integrating for Competitive Advantage, American Marketing Association, (Chicago 1986) 79--84
[5]
Bell, D. R., Lattin, J. M.: "Shopping behavior and consumer preference for store price format: Why "Large Basket" shoppers prefer EDLP", Marketing Science, 17(1) (1998) 66--88
[6]
Burkhardt, J., Henn, H., Hepper, S., Rindtorff, K. and Schaeck, T. Pervasive Computing, Addison-Wesley, 2001
[7]
Chandra, C. and Kumar, S., "Supply chain management in theory and practice: A passing fad or a fundamental change?", Journal of Industrial Management & Data Systems, Vol. 100 No. 3, 2000, pp. 100--113.
[8]
Chandra, C. and Kumar, S., "Taxonomy of inventory policies for supply-chain effectiveness", International Journal of Retail & Distribution Management, Vol. 29 No. 4, 2001, pp. 164--175.
[9]
Davies, N., Gellersen, H. W.: "Beyond Prototypes: Challenges In Deploying Ubiquitous Systems", Pervasive Computing, 1(1) (2002) 26--35
[10]
Efficient Consumer Response Europe (ECRE): European Value Chain Analysis Study, Final Report (1996b)
[11]
Fram, E. H., Ajami, R., "Globalization of markets and shopping stress: cross-country comparisons", Business Horizons, 37(1) (1994) 17--23
[12]
Global Commerce Initiative: "The GCI Intelligent Tagging Model, An examination of product and supply chain opportunities", 2001.
[13]
IBM Corporation, Project Smart Pad.
[14]
Helms, M.M., Ettkin, L.P. and Chapman, S., "Supply chain forecasting: Collaborative forecasting supports supply chain management", Journal of Business Process Management, Vol. 6 No. 5, 2000, pp. 392--407.
[15]
Lawrence, G.S. Almasi, V. Kotlyar, M.S. Viveros, S.S. Duri, "Personalization of Supermarket Recommendations", Data Mining and Knowledge Discovery, 5, 11--32, 2001.
[16]
Reid, R., Brown, S.: "I hate shopping! An introspective perspective", International Journal of Retail & Distribution Management, 24(4) (1996) 4--16
[17]
Kourouthanasis, P., Spinellis, D., Roussos, G. and Giaglis, G. "MyGrocer Ubiquitous Computing Environment", Proc. First International Mobile Business Conference, pp. 150--172
[18]
Smaros, J., Holmstrom, J.: "Viewpoint: Reaching the consumer though e-grocery VMI", International Journal of retail and distribution management, 28(2) (2000) 55--61
[19]
Stank, T.P., Daugherty, P.J. and Autry, C.A., "Collaborative planning: Supporting automatic replenishment programs", Journal of Supply Chain Management, Vol. 4 No. 2, 1999, pp. 75--85.
[20]
Trigueros, C. ALBATROS: Electronic tagging solutions for the retail sector, Informatica El Corte Inglés, 1999.

Cited By

View all
  • (2024)Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agendaHumanities and Social Sciences Communications10.1057/s41599-024-02660-y11:1Online publication date: 20-Jan-2024
  • (2020)Healthcare at Your Fingertips: The Acceptance and Adoption of Mobile Medical Treatment Services among Chinese UsersInternational Journal of Environmental Research and Public Health10.3390/ijerph1718689517:18(6895)Online publication date: 21-Sep-2020
  • (2019)Assessing the Impact of RFID Technology Solutions in Supply Chain ManagementThe IoT and the Next Revolutions Automating the World10.4018/978-1-5225-9246-4.ch002(16-32)Online publication date: 2019
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences
WMC '02: Proceedings of the 2nd international workshop on Mobile commerce
September 2002
116 pages
ISBN:1581136005
DOI:10.1145/570705
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 28 September 2002

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. GSM
  2. mobile
  3. pervasive computing
  4. retail systems
  5. trust

Qualifiers

  • Article

Conference

WMC02
Sponsor:

Acceptance Rates

Overall Acceptance Rate 10 of 15 submissions, 67%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)9
  • Downloads (Last 6 weeks)0
Reflects downloads up to 21 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agendaHumanities and Social Sciences Communications10.1057/s41599-024-02660-y11:1Online publication date: 20-Jan-2024
  • (2020)Healthcare at Your Fingertips: The Acceptance and Adoption of Mobile Medical Treatment Services among Chinese UsersInternational Journal of Environmental Research and Public Health10.3390/ijerph1718689517:18(6895)Online publication date: 21-Sep-2020
  • (2019)Assessing the Impact of RFID Technology Solutions in Supply Chain ManagementThe IoT and the Next Revolutions Automating the World10.4018/978-1-5225-9246-4.ch002(16-32)Online publication date: 2019
  • (2019)Privacy Concerns and Remedies in Mobile Recommender Systems (MRSs)Information Systems: Research, Development, Applications, Education10.1007/978-3-030-29608-7_9(105-118)Online publication date: 8-Aug-2019
  • (2012)The Personalization Privacy ParadoxCyber Crime10.4018/978-1-61350-323-2.ch703(1431-1440)Online publication date: 2012
  • (2011)The Personalization Privacy ParadoxCyber Crime10.4018/978-1-61350-323-2.ch7.3(1431-1440)Online publication date: 30-Nov-2011
  • (2011)RFID: An Emerging Paradigm for the Agrifood Supply ChainIntelligent Agrifood Chains and Networks10.1002/9781444339895.ch7(109-129)Online publication date: 17-Mar-2011
  • (2010)Investment Evaluation of RFID Technology Applications: An Evolution PerspectiveUnique Radio Innovation for the 21st Century10.1007/978-3-642-03462-6_19(411-434)Online publication date: 12-Jul-2010
  • (2009)Supporting the supermarket shopping experience through a context-aware shopping trolleyProceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/710.1145/1738826.1738833(33-40)Online publication date: 23-Nov-2009
  • (2008)User acceptance of the intelligent fridgeProceedings of the 1st international conference on The internet of things10.5555/1793060.1793071(123-139)Online publication date: 26-Mar-2008
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media