research-article

Circle of Trust: A New Approach to Mobile Online Safety for Families

Authors:

Arup Kumar Ghosh,

Charles E. Hughes,

Pamela J. WisniewskiAuthors Info & Claims

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 14

https://doi.org/10.1145/3313831.3376747

Published: 23 April 2020 Publication History

Abstract

Traditional parental control applications designed to protect children and teens from online risks do so through parental restrictions and privacy-invasive monitoring. We propose a new approach to adolescent online safety that aims to strike a balance between a teen's privacy and their online safety through active communication and fostering trust between parents and children. We designed and developed an Android "app" called Circle of Trust and conducted a mixed methods user study of 17 parent-child pairs to understand their perceptions about the app. Using a within-subjects experimental design, we found that parents and children significantly preferred our new app design over existing parental control apps in terms of perceived usefulness, ease of use, and behavioral intent to use. By applying a lens of Value Sensitive Design to our interview data, we uncovered that parents and children who valued privacy, trust, freedom, and balance of power preferred our app over traditional apps. However, those who valued transparency and control preferred the status quo. Overall, we found that our app was better suited for teens than for younger children.

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Cited By

Assis JValença G(2024)Is My Child Safe Online? - On Requirements for Parental Control Tools in Apps used by ChildrenJournal on Interactive Systems10.5753/jis.2024.424015:1(823-838)Online publication date: 8-Aug-2024
https://doi.org/10.5753/jis.2024.4240
Chowdhury ABunt A(2024)Exploring A Design Space for Digital Interventions Facilitating Early Adolescents’ Tech Disengagement: A Parent-Child PerspectiveProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685382(1-17)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685382
Fietta VFranco MDe Santis EMonaro MPalazzi CGaggi O(2024)Safe Digital Teens: an App to Address Technology-Related Risks for AdolescentsProceedings of the 2024 International Conference on Information Technology for Social Good10.1145/3677525.3678679(333-341)Online publication date: 4-Sep-2024
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Index Terms

Circle of Trust: A New Approach to Mobile Online Safety for Families
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image ACM Conferences

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

10688 pages

ISBN:9781450367080

DOI:10.1145/3313831

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
,
Florian 'Floyd' Mueller
Monash University, Australia
,
David Verweij
Newcastle University, UK
,
Josh Andres
RMIT, Australia
,
Program Chairs:
Joanna McGrenere
University of British Columbia, Canada
,
Andy Cockburn
University of Canterbury, New Zealand
,
Ignacio Avellino
University of Maryland Baltimore County, USA
,
Alix Goguey
Grenoble Alpes University, France
,
Pernille Bjørn
University of Copenhagen, Denmark
,
Shengdong (Shen) Zhao
National University of Singapore, Singapore
,
Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
,
Rafal Kocielnik
University of Washington, USA

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Cited By

Assis JValença G(2024)Is My Child Safe Online? - On Requirements for Parental Control Tools in Apps used by ChildrenJournal on Interactive Systems10.5753/jis.2024.424015:1(823-838)Online publication date: 8-Aug-2024
https://doi.org/10.5753/jis.2024.4240
Chowdhury ABunt A(2024)Exploring A Design Space for Digital Interventions Facilitating Early Adolescents’ Tech Disengagement: A Parent-Child PerspectiveProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685382(1-17)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685382
Fietta VFranco MDe Santis EMonaro MPalazzi CGaggi O(2024)Safe Digital Teens: an App to Address Technology-Related Risks for AdolescentsProceedings of the 2024 International Conference on Information Technology for Social Good10.1145/3677525.3678679(333-341)Online publication date: 4-Sep-2024
https://dl.acm.org/doi/10.1145/3677525.3678679
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