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“It's like educating us older people...”: Unveiling Needs and Expectations Regarding Educational Features within Parental Control Tools

Published: 11 May 2024 Publication History

Abstract

As children are getting access to devices at an increasingly younger age, parents need to grapple with new ways to protect them from online risks. This indicates the need for support from parental control tools to enhance their self-efficacy, which we refer to as educational features. This is little addressed in the existing literature on parental mediation. As we begin to address this gap, we created a low-fidelity prototype with designs of Google’s existing parental control as our baseline design. We used the baseline design in semi-structured interviews with 12 parents whose children (aged below 14) are active Internet users, to understand design changes, aligning with their expectations. Our study presents the prototype updated based on the needs and expectations of parents regarding educational features in different contexts and offers guidelines for future research in these directions.

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References

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    cover image ACM Conferences
    CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems
    May 2024
    4761 pages
    ISBN:9798400703317
    DOI:10.1145/3613905
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 11 May 2024

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    Author Tags

    1. Educational Features
    2. Low-fidelity Prototype
    3. Parental Control
    4. Parental Efficacy
    5. Semi-structured Interview

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