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Agents | ilert Docs
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Agents

Agents are ilert’s autonomous components that execute complex reasoning loops and tool calls to perform end-to-end tasks.

They are designed to investigate, act, and collaborate during incidents - securely and transparently.

Agent
Purpose
Example Actions

SRE Agent

  • Root cause analysis

  • Resolution and mitigation

  • Correlates data across logs, metrics, deployments, and GitHub commits to determine root cause.

  • Executes or suggests mitigation steps (rollback, restart, or PR creation), updates status pages.

Voice Agent

Incident intake and call routing

Handles inbound calls via natural conversation, recognizes intent, gathers context, and routes call by intent.

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