QuickWin Casino - general discussion (page 12)

I'll wait today and if nothing happens, I'll file a complaint. Or what do you think?

I think I would do the same. When you file a complaint, at least you have a back door and you can explain the whole situation to our team for the time being, because they will also ask questions. Of course, if the casino still doesn't send you money after everything they need, they will contact it. So I would easily do it as you wrote.

I understand that casinos can have a delay, but it shouldn't take that long, which is the right step for me.

I guess you will see the money as soon as possible. 😕

Cool.

Because as you write (you write), the complaint also has a certain time frame and I expect that the money will really arrive sooner than we would write and communicate everything. But like this I was really unpleasantly surprised and this casino never again.

So at least you know where you won't go again, sometimes it's important to find out.

Of course, as you say, the complaint also has a time frame, so I would be very happy if it was resolved even without it, but on the other hand, if it were to be extended, our team will intervene when we find out everything important from you and will contact the casino.

So if you decide, feel free to let me know and when you get new information, you can share it with me.

Yes, yes, if it will be extended over the weekend, unfortunately, when today is Friday and there is only MON-FRI from 6:00 a.m. to 5:00 p.m., both approval and payments, so, again, time is totally up to p..u. I'll just have to wait (already 3 weekends). Anyway, I'll let you know any changes.

Have a nice day 🙂 and thanks

It's not the most pleasant, but it's the only thing we can do in this situation.

So I will wait too, I guess for good news from you.

Have a nice day too 🙂

Hello. I'm sorry I'm writing now, but I have a lot to learn.

Today there was a little movement on the account and further documenting for verification.

Only the process is not completed due to the end of working hours. So I reckon tomorrow it could come to a successful end.

So I'm not going to file a complaint yet, it's pointless. I hope so.

I'll give an update tomorrow on how I'm doing.

Bye

Good evening I made an account 25/05 at Quickwin I made my first deposit and I also got the first deposit bonus after a little time of playing I won a large amount close to €11,000 I made the required spin and I ended up with €10,000 real money I made after 2 withdrawals 500 €

31/05 I waited a week and I could see that my withdrawals were not progressing, I sent him a message on live chat and they told me not to worry

01/06 I was told my account needs verification

02/06 I send them all the papers and I'm waiting to be verified so my withdrawals can go ahead as well

12/05 all my documents have been accepted since 04/06 and I am still waiting for the verification and withdrawals to proceed

after many messages they told me that this week the identification will proceed

I don't know what's going on honestly can you help

So that's positive news.

I hope that you pass the verification as soon as possible so that you can then withdraw your money.

If the complaint is not necessary yet, it's fine, but you know that when you need it, you can contact us.

I will be waiting for your next post.

Have a nice day too. 🙂

Hi, we give casinos exactly 14 days to resolve the verification and withdrawal, so if you don't manage to do it within that time, then I suggest you open a complaint, which you can submit on this link. 

Anyway, the good news is that they are communicating with you and so I am curious to know if your documents and verification will be in order and you will go through this process successfully. Until that happens, you probably won't be able to withdraw the money, so for now you will have to focus on getting through it smoothly. 

Do you think you will give it some more time or take another step ? 🤔

I will wait this week to pass because they said that it should be resolved with the verification

and from the other week I will make a complaint

than for the quick answer

have a great day

Okay then, that sounds like a reasonable plan. I'll be waiting to hear if something gets sorted out or how it goes and please feel free to let me know.

I hope you can get through verification and get your money this week. 

Have a nice day too. 🤗

Jaro all ok with quick win casino they verified my account and deposited my first winnings

Good evening my friend just so you know because I have been playing in this company almost since the company opened it is ok and you will get the money, the only bad thing I find in this company is that you have to level up to raise the withdrawal limit p .x the archive limit is 500€ per day and as long as you play and make deposits it goes up, I have now reached 2000€ per day!!!

And another thing that I would recommend you better not to exceed €1000 when you make a withdrawal request because there you may be delayed in the deposit. I made a profit of €2000 last Friday and I made 1 withdrawal, €1000 came in on the second day and immediately on the second I made the other €1000 and they came in yesterday.

and when they deposit the money you will receive a similar email

Great to hear that, it's happened quite quickly since you wrote to me two days ago. So you're still playing here if it's been resolved ? 🙂

What payment method did you use to withdraw the money ? 

Hello, I think the player will find this information useful. I can see that you have been enjoying the casino for quite a long time since their establishment. 

I would say that the withdrawals are a bit limiting, but you've gotten to a pretty good amount if you can withdraw 2,000€. But I see you have your tactics to make it not take unnecessarily longer. 

So thanks for joining the conversation and providing insights that might be useful. 

If you have anything, feel free to write. 

Good luck. 😉

Yes I am still playing

I used bank transfer

Ok theofile thanks for the tip

So it was pretty quick for a bank transfer. Do you also have a favorite game or provider to try your luck on ? 😀