In this review, DelOro Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, DelOro Casino has a High Safety Index of 8.1, which makes it a recommendable casino for most players. Keep reading our DelOro Casino review to learn more about this casino and decide whether it is a good choice for you.
Is DelOro Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our DelOro Casino review, we extensively examined and analyzed the Terms and Conditions of DelOro Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
DelOro Casino is a small to medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find DelOro Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, DelOro Casino has achieved a Safety Index of 8.1, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
DelOro Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of DelOro Casino during our review.
Player complaints related to DelOro Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
User feedback and assessment of DelOro Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Our database has a total of 52 user reviews of DelOro Casino, giving it an Excellent User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
DelOro Casino company information and licenses
DelOro Casino belongs to JNAGcur B.V. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
DelOro Casino is licensed by regulatory authorities in Comoros.
About payment methods and win and withdrawal limits
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
USD 10,000 per day
No win limit
USD 300,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at DelOro Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Swedish
24/7
Italian
24/7
Korean
24/7
Danish
24/7
French
24/7
Hebrew
24/7
Arabic
24/7
Turkish
24/7
Chinese
24/7
Dutch
24/7
Hindi
24/7
Norwegian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at DelOro Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say DelOro Casino has a good customer support based on the responses we have received during our testing.
DelOro Casino casino games and slots
You can play these types of games at DelOro Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Titles supplied by 26 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Pragmatic Play, Quickspin, Realtime Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Evoplay, BGaming, GameArt, Endorphina, Habanero, Turbo Games, AGT, Spribe, OneTouch, Mobilots, 3 Oaks Gaming, TrueLab Games, Mascot Gaming, SlotMill, Hacksaw Gaming, Print Studios, PGsoft (Pocket Games Soft).
DelOro Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from DelOro Casino based on the data from our database.
Note: Visit our separate page on DelOro Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by DelOro Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(56)
User reviews of DelOro Casino
This is a place to share experience with DelOro Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The RTP in the casino is just extremely low, it is hard to find a casino where games do not pay at all. The support seems friendly, but is full of false promises, they promise you amazing bonuses, great cashback if you deposit. After you deposit, you get the bonus with huge wagering requirements and cashback is very low. They only care about how much you loose and not how loyal you are to the casino. Best to avoid this casino and look for a better one.
Also, they only stopped sending promotional emails after contacting them for like 7 times, super annoying.
Lots of games
Support is friendly, but make false promises
EXTREMELY low RTP
Keeps on sending their promotional emails even when asked not to
Their website is good, this casino has many games and I havent had any problems with it yet. Withdraws are fast. I got my money back within a hour, and that is really nice. Support is helpful, even if you just want to ask a question.
Fast withdraws
Good customer support
DelOro Casino
Dear Michael-berry,
Thank you so much for your kind review! We’re thrilled to hear that you’ve had a great experience with our website and that you’re enjoying the wide variety of games we offer. Fast withdrawals are one of our top priorities, and we’re glad to know you received your money within an hour—that’s exactly what we aim for!
It’s also fantastic to hear that our support team has been helpful, even for those quick questions. We believe in making sure our players always feel supported, no matter the reason for reaching out.
Thanks again for sharing your experience with us! We look forward to continuing to provide you with fast service, exciting games, and the top-notch support you deserve.
The best casino by far! Starting with the seamless deposits and withdrawals, which are processed in less than seconds/minutes. Up until now, no casino has been able to keep up with this speed, especially when it comes to withdrawals. Depending on the method, these are processed or arrived in your account in less than a minute. You don't have to worry about your money or put up with long waiting times. In addition, the support, which is available 24/7, is there to help and advise you no matter what the issue! Above all, the conversations with the support staff are always authentic, i.e. NO run-of-the-mill boat or bored employee. I think it's great and I feel well received. Of course, you can't always win, as is the case with gambling, but even then the ladies from support have a consolation bonus ready for you, without any big politics. I feel very comfortable at deloro and can warmly recommend this casino to everyone!!!!!
Das mit Abstand beste Casino! Angefangen von den nahtlosen Einzahlungen und Auszahlungen, die weniger Sekunden/Minuten verarbeitet sind. Bislang konnte kein Casino mit dieser Geschwindigkeit gerade was Auszahlungen betrifft mithalten. Je nach Methode ist diese weniger Minuten verarbeitet bzw auf dem Konto angekommen. Man muss nicht um sein Geld bangen oder lange Wartezeiten in Kauf nehmen. Zudem ist der Support, welcher 24/7 zur Verfügung steht, bei egal welchem Anliegen mit Rat und Tat dabei! Vorallem sind es immer authentische Gespräche mit den Supportern, d.h. KEIN 0815 Boot oder gelangweilter Mitarbeiter. Ich finde es super und fühle mich gut empfangen. Natürlich kann man nicht immer gewinnen, so wie es eben beim Glücksspiel ist, aber selbst dann haben die Ladys vom Support ein Trostbonus, ohne mit großer Politik verbunden, für einen parat. Ich fühle mich sehr wohl bei deloro und kann dieses Casino jedem wärmstens empfehlen!!!!!
Fast payout
Schnelle Auszahlung
Fast verification
Schnelle Verifizierung
Super great customer support
Super toller Kundensupport
cashback
Cashback
Tailor-made bonus offers
Maßgeschneiderte Bonusangebote
Games run smoothly
Spiele laufen flüssig
DelOro Casino
Dear minnieminze,
Thank you so much for taking the time to share such an incredible review! We’re thrilled to hear that you’ve had such a positive experience with us and that our quick and seamless deposit and withdrawal process has stood out for you. Speed and reliability are two things we prioritize, and it’s fantastic to know we’ve exceeded your expectations in that regard!
It’s also wonderful to hear that our 24/7 support team has made a difference in your experience. We believe in offering not just assistance, but genuine, personal interactions with our players, so your kind words about our staff really mean a lot to us. We’re glad you feel well-received and supported, no matter the outcome of the game.
Your recommendation warms our hearts, and we’re excited that the fast payouts, smooth gameplay, and tailored bonuses have made you feel right at home with us. It’s players like you that make our work so rewarding, and we’re committed to making sure every moment you spend with us is as enjoyable as possible.
If you ever need anything, don’t hesitate to reach out—we’re always here for you!
Thanks again for your glowing review and ongoing support. We can’t wait to continue providing you with the best possible gaming experience.
I am new to the casino. They seem setup to become a major player to compete with the likes of Gamdom et al if they maximize their RTP on all providers Withdrawal after verification is literally instant with crypto with no delay tactics,
Some slot providers are set at highest RTP but also quite a few aren't. This is why the 4 bar rating instead of 5. Fix those RTPs and Deloro will become a major player.
Customer support is fantastic. Personal VIP hosts are super friendly and helpful.
This is my favourite casino by far. They are reliable, pay instantly and don’t mess you around at all. I almost use it exclusively now.
This is the best site I’ve ever played on
The staff are so incredibly friendly and feel like family
I always, always get paid on time, they have never given any fuss When I cancel bonuses and cash out
The bonuses are non sticky, a great quality
Great selection of games and in my experience high rtp
There are no negatives, the only thing I’d like is if they implemented Visa withdrawals but if I play in the day I get my bank transfers within hours
DelOro Casino
Dear Sibaker,
Wow! We are truly honored by your amazing review. It’s fantastic to hear that we’ve earned the spot as your favorite casino, and we couldn’t be happier to know you’ve had such a reliable and enjoyable experience with us.
It’s great to hear that you’re loving our fast payouts, friendly customer service, and the non-sticky bonuses! We work hard to ensure that you always feel supported and valued, so your kind words about our team feeling like family really mean a lot to us. We’re thrilled that you trust us enough to use our platform almost exclusively, and we take that responsibility seriously.
We’re also happy you’re enjoying our game selection and high RTP experiences—after all, that’s where the fun really happens! Your feedback about the Visa withdrawals is incredibly valuable to us, and we’ll definitely look into how we can make that happen in the future. In the meantime, it’s great to hear that our bank transfers are keeping up with your expectations for fast and seamless withdrawals.
Thank you again for your trust and continued support. We can’t wait to keep providing you with the best gaming experience possible. If you ever need anything, you know we’re here for you 24/7!
Unfortunately I don't think it's good, including the site structure. When you use a game provider, e.g. Pragmatic, you have to go back to the game provider settings when you leave the game and constantly re-enter the currency for each game. I find that pretty annoying and as I said the promised RTP from support is not as advertised, just like any other casino, not better, rather worse. When you win something with bonus games, you suddenly win in games that would have been almost zero with real money. And in some games you suddenly win good prizes, but you can only withdraw 17.99 cents, which is of course very annoying. A shame.
Leider finde ich es nicht gut,auch der Seiten Aufbau, man muss wenn man spielanbieter z.b Pragmatic, muss man wenn Man aus dem spiel rausgeht immer wieder in die Einstellung des Spielanbieter gehen die Währung ständig bei jedem spiel neu eingeben, das finde ich ziemlich nervig und wie gesagt die versprochene Rtp vom Support Ist nicht wie geworben wird einfach nur wie bei jedem anderen Kasino auch nicht besser eher etwas Schlechter, Wenn man mit bonusspielen ,etwas gewinnt, gewinnt man auf einmal bei spielen die mit echt geld nur fast auf null liefen, Und das bei einigen spielen urplötzlich gute Gewinne, aber man kann nur 17,99 Cent auszahlen lassen Was natürlich einen sehr verärgert. Schade
It is advertised with a very high RTP, which is not true, is better than other casinos
Es wird mit sehr hoher RTP geworben,was nicht stimmt ,ist besser wie andere casinos
Game provider not really, as well as game selection quite a lot are missing for me
Spielanbieter nicht wirklich ,so wie spielauswahl ganz viele fehlen mir
It's great at first, then the RTP drops to almost 0 until all the winnings are paid back in, it's just dead spins. I don't want to go into the details here... I can only recommend that you run away when you've won... they'll take everything away again.
Anfangs top, dann reduziert sich der RTP auf fast 0 bis alle Gewinne wieder eingezahlt sind, es sind nur noch deadspins.Ich möchte mich jetzt hier nicht über die Einzelheiten äußern....ich kann nur empfehlen laufen sie weg wenn sie gewonnen haben....sie werden alles wieder weg nehmen.
Fast payout
Schnelle Auszahlung
Fast verification
Schnelle Verifikation
Good selection of games
Gute Spieleauswahl
VPN allowed
VPN erlaubt
Nice friendly support
Netter freundlicher support
RTP gets worse after payout
RTP wird immer schlechter nach Auszahlung
Support no longer responds after complaint
Support antwortet nicht mehr nach beschwerde
Pragmatic play and thunderkick worst providers
Pragmatic play und thunderkick schlechteste Anbieter
I play at a lot of casinos and I'm never really surprised at how bad some casinos really are. I would look carefully at the users who provided all the excellent reviews here, most have no avatar and have only ever submitted 1 review.
This casinos payment provider is garbage and i have been unable to deposit by Mastercard or Neosurf, i get errors on both. I thought it was just a glitch on that particular day but 24 hours later the same issues.
They did credit me my neosurf credit, but so they should, their payment provider didn't process the payment and its still pending today.
If i want to play any of the good games you will need a VPN and you will play in a different currency because it doesn't let you play in your local currency on those occasions.
Online chat is terrible, they offered me no solution to the deposit issue, and i just went around in circles.
The gaming license has also expired on the website.
I know i say this often but find a better casino, this is a genuine review from a genuine player, not a fake or paid review.
Great casino always get your winning the same day and customer service is great always available 24/7 best casino out there
Fast withdrawal
Great customer service
Always looking out for your wellbeing and safety when playing
DelOro Casino
Dear mwrb4698w4,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you've had such a positive experience with us. Providing fast withdrawals and 24/7 customer support are core values we take great pride in, and it’s fantastic to know we’ve met your expectations on both fronts.
We also appreciate your kind words about our commitment to player wellbeing and safety. We understand how important it is to create a responsible gaming environment, and we’re glad you feel confident in the care we provide. Your satisfaction and trust mean the world to us, and we’re constantly working to enhance our services to ensure every aspect of your experience is as smooth and enjoyable as possible.
We’re incredibly grateful for your continued support and for choosing us as your preferred casino. It’s players like you who inspire us to keep raising the bar! If you ever need anything, we’re just a message away—available 24/7, as always.
Thanks again, and we can’t wait to welcome you back for more exciting games and fast payouts!
Staff are helpful and informative, and will sometimes throw in an added bonus!
Withdrawals are fast, and they're adding new providers consistently.
Speedy withdrawals
Fast KYC
Helpful Support
DelOro Casino
Dear Endlessly,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us. It’s great to know that our staff has been helpful and informative, and we’re always happy to surprise our valued customers like you with added bonuses. Congratulations on your withdrawals of over $1000—that’s fantastic!
We’re also glad that you’ve noticed our efforts to add new providers consistently, as we strive to offer the best possible experience. Please remember, we’re here for you 24/7 if you ever need anything. Whether it’s a question, assistance, or just some extra support, we’re always ready to help. Thanks again for your wonderful review, and happy gaming!
I had a blast playing at Del Oro Casino! They have a fantastic selection of games, and I was lucky enough to hit a few nice wins. The bonuses were generous, and the customer service was top-notch. I felt safe and secure playing there, and I'll definitely be back for more fun soon!
DelOro Casino
Dear luisjoseleoparedes,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you had a blast playing at Del Oro Casino and that you enjoyed our fantastic selection of games. Congratulations on your wins—there’s nothing better than a little extra luck!
We’re also glad that our generous bonuses and top-notch customer service made your experience even better. Your safety and security are our top priorities, so it’s great to know you felt secure while playing. We can’t wait to welcome you back for more fun soon!
Recommend casino 100 percent. The instant withdrawals made good impression, ofcourse could be bigger amount of withdrawals limit per day for new members (later on it comes higher like 3k per day)
Instant withdrawals, pleasant and fast support, no problems with winnings.
DelOro Casino
Dear Unaravas,
Congratulations on the $9400 withdrawals!
Thank you so much for your glowing recommendation! We’re thrilled to hear that you had such a positive experience with us. It’s fantastic to know that our instant withdrawals left a strong impression and that you found our support team to be pleasant and fast. We take great pride in providing a smooth and hassle-free experience for our players, so it’s wonderful to hear that you encountered no issues with your winnings.
Your satisfaction is our top priority, and we’re committed to maintaining the high standards you’ve come to expect from us. If there’s ever anything you need or if you have any questions, please don’t hesitate to reach out. We’re here to ensure that your experience remains enjoyable and rewarding.
Thanks again for your trust and support. We’re excited to welcome you back for more great times ahead!
I found this casino two days ago and I like it very much so far. They have all the games I like from Pragmatic and Nolimit. My documents were verified in 30 minutes, which was amazing! They also added a 150% bonus to my deposit and I was able to convert it into my first deposit and withdraw it. The withdrawal at Pix was instantaneous, I pressed withdraw and it was already in my account. So far so good, I can only recommend this site to everyone.
Encontrei esse cassino a dois dias e estou gostando muito até agora . Eles tem todos os jogos que eu gosto da Pragmatic e Nolimit. A verificação dos meu documentos foram feitas em 30 minutos , isso foi incrível ! Além disso eles me adicionaram um bonus 150% no meu depósito e conseguir converti ele no meu primeiro depósito e consegui sacar ele . O saque no Pix foi instantâneo eu apertei para sacar e já estava na minha conta . Até agora tudo certo aqui , só posso recomendar a todos desse site .
Friendly support
Suporte amigável
Instant withdrawals
Saques instantâneos
DelOro Casino
Dear Luiza777,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoy the variety of games we offer from Pragmatic and Nolimit. We take great pride in curating a diverse and exciting selection of games to ensure our players always have the best entertainment options available.
We’re especially delighted to hear about your satisfaction with our verification process. Speed and efficiency are crucial for us, and it’s wonderful to know that your documents were verified within just 30 minutes. Our team works diligently to provide a seamless and hassle-free experience for all our players.
It’s also fantastic to hear that you were pleased with the 150% bonus on your deposit. We believe in rewarding our players generously, and it's great to know that this bonus helped enhance your gaming experience. The fact that you were able to convert it into your first deposit and withdraw it successfully speaks volumes about our commitment to transparency and fairness.
Moreover, your feedback on the withdrawal process is incredibly valuable. We understand how important quick and reliable withdrawals are, and we’re proud that our Pix withdrawal method met your expectations by being instantaneous. Ensuring that our players can access their funds promptly is one of our top priorities.
We truly appreciate your kind words and your willingness to recommend our site to others. Your support means the world to us, and we look forward to continuing to provide you with exceptional service and an outstanding gaming experience.
Thank you once again for your feedback. If you have any further comments or need assistance, please don't hesitate to reach out.
I joined two days ago and my experience is the best. Withdrawals are instant and I'm getting the money within seconds. There are fees but i'm ok with that. It's better than waiting ages and being anxious about getting your money. Customer service is great too, they are talking to you like friends
So far so good! Friendly customer service too. I’ll update if anything changes but so far I’m having a positive experience in this casino.
Friendly casino
Fast withdrawal
Helpful
DelOro Casino
Dear wou22,
Thank you for your feedback! We’re delighted to hear that you’re enjoying your experience with us and that our customer service team has been friendly and helpful. We strive to provide the best possible service to our customers, and your positive comments mean a lot to us.
At Del Oro Casino, we are dedicated to ensuring that every aspect of your experience is exceptional. Our team is here for you 24/7, ready to assist with any questions or concerns you may have.
Your satisfaction is our top priority, and we continuously work to enhance our services based on your feedback. We’re thrilled to know that you’re having a positive experience so far, and we look forward to continuing to provide you with the best service possible.
If you have any further feedback or need assistance, please don't hesitate to reach out. We’re here to help and ensure you have a fantastic experience every time you visit.
First of all I'd like to say that DelOro website is eye-pleasing and absolutely user-friendly interface. As for me it's nice that they offer a lot of daily promotions and good enough welcome pack. I mostly prefer slots(and they offer huge variety of slots from well-known provides), but sometimes enjoy betting section. No questions for payment/withdrawal methods - everything is nice. Fast KYC, good withdrawal limits. I can only recommend them!
Design
Payment methods
Slots/betting section
DelOro Casino
Dear Aeonat,
Thank you for sharing your feedback on Del Oro Casino! It's great to hear that you find the interface both eye-pleasing and user-friendly. The variety of daily promotions and the welcome pack certainly add value, enhancing the overall experience for our users.
Your preference for slots, and the fact that we offer a large range of options from reputable providers, is a significant advantage.
Our seamless payment and withdrawal processes, along with a fast KYC procedure and high withdrawal limits, are crucial aspects that contribute to a positive user experience.
Your recommendation speaks volumes, and I'm sure it will be helpful to others considering us!
I really like the casino because it is transparent, the account verification process is quick, without waiting for payouts - they are very fast and reliable. Support is very good and you can rely on it. So you can play here and have your winnings in your account in less than a minute ;-) Huge selection of slot machines
Fast and Quick SAFE Withrawl !!!
Nice Support
Bonus every Day
For Now is nothing Negative.
DelOro Casino
Dear Zoroporo,
Thank you so much for your kind review! We're thrilled to hear that you appreciate our transparency and the quick account verification process. It's our goal to make every step as seamless and straightforward as possible for our players, and we're glad to know that you had such a positive experience.
We understand how important it is for players to receive their winnings promptly, so it's wonderful to hear that our fast and reliable payouts met your expectations. Your satisfaction is our top priority, and we continuously strive to provide the best service possible.
Our support team is dedicated to assisting our players with any questions or concerns, and we're pleased to know you found them dependable.
Additionally, we're delighted that you enjoy our huge selection of slot machines. We aim to offer a diverse and exciting range of games to keep things entertaining for everyone.
Thank you once again for your kind words and for choosing our casino. We look forward to continuing to provide you with an exceptional gaming experience. Happy gaming!
I honestly wonder who wrote all the positive reviews here, probably CasinoGuru employees or the casino itself.
To say that there is an RTP of 0 here would be a complete exaggeration. I tend to prefer an RTP of -100 here. This always occurs when you win 2€. Then it always lasts the rest of the evening.
The support describes itself as flexible, but let's be honest. You can hardly expect flexibility from casino support. The only thing they are really flexible about is the wagering requirements for the ridiculous bonus offers they put out. 50€ free - but you have to implement it 45 times. For all of you who slept through maths class, that's 2250€ that you have to implement before you get anything from the bonus. So a probability of 0.000001% The support team even describes this as generous. What's going on here is pathetic. I can only advise against losing your money here.
Finally, I would like to add that I asked support to block my account for 30 days and only reopen it after that period. I did this here in the casino as well as in 2 other casinos on the same day.
On Friday I begged all 3 casinos to reactivate my account. Two casinos told me that I had set a time limit of 30 days and that they would not open it before then.
Only DELORO Casino has reopened the account. She has never heard of player self-protection.
They don't open the chat, which you can use to write to them and beg, just like that. Only after 2 days of constantly sending insults was the chat removed and is now no longer clickable.
@DelOroCasino
You can save yourself the pointless nonsense you want to answer here. It's either a pack of lies, fraud or rip-offs, or all three things together. But no one will believe what is written here. So save yourself the text and invest your time in something meaningful. For example, in firing incompetent employees.
Ich frage mich ganz ehrlich wer hier die ganzen Positiven Bewertungen verfasst hat, Bestimmt CasinoGuru Mitarbeiter oder das Casino selbst.
Zu sagen, dass es hier eine RTP von 0 gibt wäre völlig übertrieben. Ich tendiere hier eher zu einer RTP von -100. Diese tritt immer dann ein wenn man mal 2€ gewonnen hat. Hält dann auch immer den rest das Abends.
Der Support bezeichnet sich zwar selbst als flexibel, aber sind wir mal ehrlich. Flexibilität von einem Casino Support kann man wohl kaum erwarten. Das einzige in dem sie wirklich flexibel sind, sind die umsatzbedingungen für die witzlosen bonusangebote die sie raushauen. 50€ geschenkt - dafür aber 45x Umsetzen. Das sind für alle die im MAtheunterricht geschlafen haben 2250€ die man umsetzen muss, bevor man etwas von dem bonus hat. Also eine warscheinlichkeit von 0,000001% Sowas bezeichnet der Support auch noch als großzügig. Erbärmlich was hier abgeht. Ich kann definitiv nur davon abraten hier sein Geld zu verlieren.
Als letztes möchte ich noch hinzufügen, dass ich den support gebeten hatte, meinen Account für 30 Tage zu sperren und erst nach ablauf wieder zu öffnen. Dies habe ich hier im Casino genauso wie in 2 weiteren casinos am gleichen Tag veranlasst.
In allen 3 Casinos habe ich am Freitag gebettelt meinen account wieder zu reaktiveren. Bei 2 Casinos haben mir mitgeteilt, dass von mir 30 Tage festgelegt wurden und es vorher nicht geöffnet wird.
Lediglich das DELORO Casino hat den Account wieder geöffnet. Von Spielerselbstschutz habe die noch nichts gehört.
Den Chat über den man sie immer wieder anschreiben und betteln kann, schließen sie auch nicht einfach so auf bitten. Erst nach 2 Tagen in denen ich dauerhaft beleidigungen reingeschickt hatte, wurde der chat entfernt und ist nun nicht mehr anklickbar.
@DelOro Casino
Ihr könnt euch euren sinnlosen Quatsch, den ihr hier antworten wollt sparen. Entweder besteht er aus Lügen, Betrug oder Abzocke, oder alle 3 Sachen zusammen. Glauben wird es allerdings niemand was hier geschrieben wird. Also erspart euch den Text und investiert eure Zeit lieber in etwas sinnhaftes. Zum Beispiel in das Entlassen inkompetenter Mitarbeiter.
Hard to say, I didn't find anything
Schwer zu sagen, habe nichts gefunden
Just everything
Einfach alles
DelOro Casino
Dear DonnyDuck888,
Thank you for taking your time in writing this review.
You have been able to successfully withdraw a total of $11426 from this casino and you did not deposit much more than this.
Speaking about our bonuses, we have never given you a single bonus with a wager requirement in this casino. Every bonus we give you has 0x wager requirement.
Calculating cashback and bonuses that we have given to you.
Non wager bonuses + non wager cashback straight to balance: $720
This is 24% money back with non wager bonuses and cashback.
We offer you instant withdrawals, 24/7 live support, incredible rewards system, and most importantly SAFETY.
The reason that we have great reviews is due to our commitment to our players and our players feeling safe depositing in this casino.
You are always welcomed back into this community and if you would like to see these stats please reach out to us and we can share this with you in an email.
RTP is extremly low. if you try to close your account they keep talking to you to convince not to close the account. shitty casino.
can use VPN
worst RTP
anoying support
DelOro Casino
Dear Roeloss,
We're sorry to hear about your concerns. However, we pride ourselves on having the highest RTP in the industry because we source our providers directly.
Our dedicated support team is here for you 24/7, offering instant withdrawals to ensure your convenience.
Safety is our top priority, and we also provide amazing bonuses to enhance your experience. During your time with us, you've redeemed 40 free spins and over $150 in bonuses, not to mention the weekly cashback you've received.
If there's anything specific we can assist you with, please let us know. We're here to make your experience as enjoyable as possible.
I would not beleive one positive review about this casino. I know how gambling works. I know the odds and we all know that the house almost always wins in the long term. I also know how RTP works. Deposited 300$. When I told chat service to close my account, and that the RTP less than 8% is criminal, Chat service starts sending me all these screen shots and conversations they claim they had with clients showing all these big wins. I had to ask to close my account 14 times. I honestly dont care about the 300$, it's that these kind of online casinos continue to exist that is appaling.
Easy to navigate platform
You have to constantly change the currency to your currency, it's annoying.
Lack of providers
Worst RTP I have ever seen
Disingenuous chat service, they try to con you.
DelOro Casino
Dear gpac2024,
First and foremost thank you for putting your trust in our casino and giving it a try.
We have members deposit $10 and win $10,000 and we have members that take a little longer for the nice payday.
RTP works based on a random number generator and and is calculated over millions and millions of spins and gets the overall return to the player. RTP cannot be assessed by a few deposits.
Also, these are all regulated providers that you and every one of our members play on. We have had people win over 500,000 euros in this casino in 12 hours from these providers so to say that RTP is 8% is a fallacy. According to your calculation, our RTP would be 10,000% in the case of the winners.
Thank you for saying our website is easy to navigate and we are glad that you experienced our 24/7 live customer support that is there to help you. They are highly trained in distribution of bonuses, gameplay, solving technical issues, and fixing payments.
Del Oro Casino has every game provider in the industry, it is just a matter of activating it. Any game that you would like please ask our support and they would be more than happy to activate it.
We are a very international casino so we have members from every country around the world and cater to many different currencies.
We would love to welcome you back into this community and we hope that your next deposit ends up in a huge payday and you can truly see the power of the Del Oro slots.
I really like my experience at DelOro Casino. So far, the games are good, the site is functional without problem. It is possible to make instant withdrawals. In addition, the withdrawal is deposited in less than 1 hour into your account via Interac transfer.
I had an issue with my weekly deposit limit, but customer service was able to set one for me.
There are lots of bonuses during the week.
I am satisfied with the casino so far.
J'aime beaucoup mon expérience chez DelOro Casino. Jusqu'a maintenant, les jeux sont bien, le site est fonctionnelle sans problème. Il est possible de faire des retraits instantané. De plus, le retrait est déposé en moins de 1h dans ton compte via Interac transfer.
J'ai eu un problème de limite de dépôt par semaine, mais le service à la clientèle a été en mesure de m'en fixer une.
Il y a beaucoup de bonus durant la semaine.
Je suis satisfait du casino jusqu'a maintenant.
Withdrawal fast
Withdrawal fast
Games working great
Games working great
Customer service is great to help you out
Customer service is great to help you out
You can shop with coins to buy free spins
You can shop with coins to buy free spins
Not a lot of filter for slot games
Not a lot of filter for slot games
Responsible gaming accessible only by chat
Responsible gaming accessible only by chat
Games are leaving and taking a while to comeback
Games are leaving and take a while to comeback
DelOro Casino
Dear Zachklaz,
Thank you so much for your positive review of DelOro Casino! We're thrilled to hear that you're enjoying your experience with us. It's great to know that you find our games exciting and our site functional without any issues. Our team works hard to ensure smooth and instant withdrawals, and we're glad to hear that you're happy with the speedy Interac transfer process.
We're also pleased that our customer service team was able to assist you with setting your weekly deposit limit. Your satisfaction is our top priority, and we're always here to help with any issues you may encounter.
It's wonderful to hear that you're enjoying the bonuses we offer throughout the week. We strive to provide our players with the best possible experience, and your feedback motivates us to keep improving.
Thank you once again for your kind words and for choosing DelOro Casino. We look forward to continuing to provide you with a fantastic gaming experience.
Wanted to share the great experience I had with Del Oro Casino. I am happy with the game selection, customer service, and experienced the instant withdraw process. Quickly moved to the top of regulars I will be visiting.
game selection
customer service
instant withdraws
DelOro Casino
Dear Shaneswife,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great time at Del Oro Casino!
We work hard to ensure that our game selection is top-notch, so we are delighted that you found it to your liking. Our customer service team is dedicated to providing the best possible support to our players, so it's great to hear that they left a positive impression on you.
We understand how important quick withdrawals are to our players, and we are pleased that you had a smooth experience with our instant withdrawal process.
We are honored to have quickly become one of your top choices, and we look forward to welcoming you back as one of our regulars. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.
Thank you for choosing Del Oro Casino, and we can't wait to provide you with many more enjoyable experiences in the future.
Biggest scamming site I have ever put my money into 5 deposits not one bonus on any game! You try close your account and the give you a load of crap saying how good there Casino is 🤣 number 1 scam artist keep away if you want decent rtp on you’re game play!
Nothing
Bad rtp
Scam site
Impossible to land a bonus on any game!
DelOro Casino
Dear Dilksy15,
It's important to clarify that bonuses and Return to Player (RTP) percentages are determined by the game providers themselves, and they operate independently of our platform. RTP is a measure of the percentage of stakes a game returns to players over time and is calculated over millions of spins. It's crucial to understand that RTP is not influenced or manipulated by us or any other casino operator. Each spin is entirely random, and while some players may experience winning streaks, others may not be as fortunate.
Regarding your request to close your account, we strive to address all feedback constructively and to ensure that every player has a positive experience with us. We take pride in providing a secure and fair gaming environment for our users, and we would be more than happy to assist you further if you have any specific concerns or issues you'd like us to address.
In terms of winnings, we're pleased to inform you that we have numerous players from all corners of the globe who have enjoyed significant wins and successfully withdrawn their funds. Just last week, one of our players had a remarkable win of 40,000 euros on a Push Gaming slot game (Jammin Jars). This outcome further underscores the randomness of wins and the potential for significant returns.
We understand that trust is paramount in the gaming industry, and we want to assure you that we operate with integrity and transparency. Our aim is to provide you with a rewarding and enjoyable gaming experience, and we're committed to continuously improving our services to meet your expectations.
Once again, we apologize for any inconvenience caused, and we sincerely hope that you will reconsider your decision and give us another opportunity to exceed your expectations.
There is a broad range of games and an amazing customer service staff. The layout of the casino is very easy to navigate. My experience has been great so far.
Great staff
DelOro Casino
Dear Bjacz123,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you have had a great time at our casino.
Having a broad range of games is one of our top priorities, and we are delighted that you found our selection to your liking. Our customer service team works tirelessly to ensure that all our players have a positive experience, so we are glad to hear that you had a great interaction with them.
We also appreciate your feedback on the layout of the casino. We strive to make our website easy to navigate, so it's great to hear that you found it user-friendly.
We are committed to providing you with the best possible experience, and we look forward to welcoming you back to our casino soon.
Thank you for choosing us, and please do not hesitate to reach out if you need anything else.
Good feel to it. Couldn’t help but think RTP is off, but maybe I was just unlucky. Haven’t had such a poor run before.
Struggled to deposit with card, but crypto was super quick.
Back of my mind telling me RTP is off.…..
DelOro Casino
Dear FunkyDuck,
Thank you for your review. It is truly a pleasure to hear that you had a good feel of our casino even without redeeming our many bonuses. You will be receiving cashback this Thursday so hopefully that will help your luck!
You also have 20 free spins that you haven't unlocked yet, a 100% deposit match, a 50% deposit match, and many more bonuses.
I looked over your debit card transaction and I am noticing an error that says "Unauthenticated". I am not sure if this is due to incorrect card information or you having to contact the bank. If you want we can try to connect another card provider to you.
Another popular method for us in the UK is our instant banking method. It is used by many our members and they love it.
We are always here in case you have any questions! Remember RTP is random and slots are like the lottery, all it takes is one good spin :)
very bad casino.they dont honor responsible gaming rules .my acount is closed for 5 months now they still put 2 promo emails in my inbox in the week .shame on you !
nice colors
games
support are just acting freindly but they are not
they dont honor your requests for acount clisure
they try to keep you to play with stupid rewards
DelOro Casino
Dear Papanoel63,
I hope this message finds you well. Thank you for reaching out to us.
Upon reviewing our records, we would like to inform you that we do not have your casino email registered in our system. While we are more than happy to honor your request and enlist you in our do not contact list, we understand the importance of clarity and accuracy in such matters. If there are any further details you can provide to help us locate or identify any associated player account, please feel free to share them, and we'll do our utmost to assist you promptly.
Your kind words about our casino's aesthetics and variety of offerings are truly appreciated. We take pride in curating an engaging and visually appealing environment for our players. Your recognition of our efforts reinforces our commitment to providing the best possible gaming experience.
In regards to our rewards system, we are thrilled to hear that they are well-received by many players. Our team works diligently to ensure that our rewards are both generous and enticing, aiming to enhance the overall enjoyment of our gaming platform. Additionally, our special deals, including match deposit bonuses, are designed to provide added value to our members, fostering a sense of appreciation and satisfaction within our community.
We value your interest in our casino and sportsbook, and we remain committed to delivering excellence in all aspects of our services. If there are any questions, concerns, or further assistance you require, please do not hesitate to let us know. We are here to help and ensure your experience with us is nothing short of exceptional.
Been playing here for a couple of weeks now and I must say that they do alot of things the right way. In fact I have been enjoying myself here so much lately that this has become my home.
The ladies from customer support are available around the clock 24/7. You can legit hop in the chat at any time of the day and have a talk. Allison I see you.
Instant withdrawals. This is a big thing which sets DelOro apart from the rest. There is just one problem though. You can only withdraw 1000 a day. Which means if you get a big win it's going to take weeks, if not months to get your winnings paid out. Unacceptable if you ask me for obvious reasons. They will raise your limits though if you stay active.
All in all very positive and I will definitely continue playing here.
a casino that actually cares about you and you're time Sophia and Victoria are great amazing people who if put in a difficult situation will resolve it fair and square amazing casino worth ur time i promise u and they let all kinds gamble here trust me 10/10
Agents Are Nice Kind and far from not caring u can build a friendship with this people
Good bonus all the time just ask
can play even in CA
lots games kinda like 7 bit
Half to use vpn or u cant play here
needs a fish game table
deposit are sometimes slow if host isn't around or on break to confirm it
I have been gambling for many years & tried alot of casinos, but this guys really deserves a 10/10 review! They have the best games offering lots of excitement, easy verification, they pay out your money fast and their support are good! I dont use to write reviews but honestly if i would recommend a casino to try your luck on this is definitely the one! Really happy that i found this place / Mårten, Sweden
Safety Index explained
Safety Index of DelOro Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of DelOro Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
