Wild.io Casino - Player's crypto deposit was lost.

I sent bit coin to the casino and they said it was too little so its lost in the crypto world. They said i cannot get my $10 back im sure they make lots of money this way.

Hello loge,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild.io Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Was it your first deposit? How much did you deposit exactly and what is the min. deposit in the casino? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

yes its verified, i have made at least 6-7 deposits. Im not sure of the min i think he said .00001 bitcoin. The casino worker found the transaction when i gave him the number , but he said its lost in the crypto world.

I deposited today the 14th , talked to them on 13th.

Hello loge,

How much did you deposit exactly? Was it above the casino's minimum deposit requirement limit?

Dear loge,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.