BenQ Monitor Manual
BenQ Monitor Manual
BenQ Monitor Manual
LCD Monitor
User Manual
Copyright
Copyright 2012 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
Power Safety
Please follow these safety instructions for best performance, and long life for your monitor.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
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BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Input and output ports.............................................................................................................................. 8
How to assemble your monitor hardware ...........................................................................9
How to detach the stand base .............................................................................................................. 13
Using the monitor wall mounting kit ................................................................................................... 14
Getting the most from your BenQ monitor ...................................................................... 15
How to install the monitor on a new computer .............................................................................. 16
How to upgrade the monitor on an existing computer ................................................................. 17
How to install on Windows 8 system ................................................................................................ 18
How to install on Windows 7 system ................................................................................................ 19
How to adjust your monitor ................................................................................................. 20
The control panel..................................................................................................................................... 20
Basic menu operation ............................................................................................................................. 21
Picture optimization ................................................................................................................................ 23
Customizing the hot keys....................................................................................................................... 23
Adjusting display mode ........................................................................................................................... 23
Choosing an appropriate picture mode for reading ........................................................................ 24
Navigating the main menu ...................................................................................................... 25
Display menu ............................................................................................................................................. 26
Picture menu ............................................................................................................................................. 28
Picture Advanced menu ......................................................................................................................... 30
Audio menu ............................................................................................................................................... 33
System menu ............................................................................................................................................. 34
Troubleshooting ....................................................................................................................... 37
Frequently asked questions (FAQ) ...................................................................................................... 37
Need more help?...................................................................................................................................... 39
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
Monitor Stand
Monitor Base
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Getting started 5
Video Cable: D-Sub
Audio Cable
(Optional accessory, sold separately)
Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. For cables that are not supplied with your product, you can purchase them separately.
Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
Front view
Back view
1. Control buttons
2. Power button
3. Release button
4. Input and output ports (vary by
model, see Input and output
ports on page 8)
5. Kensington lock slot
1
3 4 5
2. Audio Line In
3. Headphone jack
1 2 3 4 5 6
5. DVI-D socket
6. D-Sub socket
1 5 6
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Orient and align the stand arm with the monitor, then
push them together until they click and lock into place.
Do not use both DVI-D cable and D-Sub cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable Or
Connect the plug of the DVI-D cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
2
3
2
Release button
Precautions
Install your monitor and monitor mounting kit on a wall with flat surface.
Ensure that the wall material is stable to support the weight of the monitor.
Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
Release
button
The circumstances under which you connect and install your BenQ LCD Monitor will
determine which process you need to follow to successfully install the BenQ LCD Monitor
driver software. These circumstances relate to which version of Microsoft Windows you are
using, and whether you are connecting the monitor and installing the software onto a new
computer (without existing monitor driver software), or whether you are upgrading an existing
installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click
the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate
monitor model. Further details and step-by-step instructions for either an automatic (new) or
upgrade (existing) installation, see:
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions. You
should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in Getting the most from your BenQ monitor on page 15.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
To find the suitable driver files for the purchased model, refer to the following table.
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and
cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and
letting Windows install the corresponding driver files from the CD. You need only steer it in
the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and
guide you through the file selection and installation process.
See:
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
1. Control keys Accesses the functions or menu items displayed on the screen,
right next to each key.
2. Power key Turns the power on or off.
Picture Mode
Input
Volume
Menu
Exit
4 3
Picture Mode
Input
Volume
Menu
Exit
OSD icon
OSD in hot key
No. in main Function
menu
menu
Custom Key 1 By default, the key is the hot key for Picture Mode.
To change the default settings, see Customizing the
hot keys on page 23.
For Up/Increase adjustment.
When you connect a digital input signal using a digital (DVI or HDMI) cable to your monitor, the Auto
Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor
when you use the Auto Adjustment function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you
can use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As
you run auto.exe, a test pattern displays.
2. Press any of the control keys to bring up the hot key menu. Select Menu to enter the main
menu.
3. Go to Display and Auto Adjustment.
4. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), select Pixel
Clock and adjust the monitor until the noise disappears.
5. If you notice a horizontal noise, select Phase and adjust the monitor until the noise
disappears.
1. Press any of the control keys to bring up the hot key menu, and press Menu to access the
main menu.
2. Go to System.
3. Select the custom key you want to change.
4. In the sub menu, select a function that can be accessed by this key. A pop-up message will
appear, showing that the setup is complete.
1. Press any of the control keys to bring up the hot key menu, and press Menu to access the
main menu.
2. Go to Picture Advanced and Display Mode.
3. Select an appropriate display mode. The setting will take effect immediately.
1. Press any of the control keys to bring up the hot key menu, and press Menu to access the
main menu.
2. Go to Picture Advanced and Picture Mode.
3. Select Reading. The setting will take effect immediately.
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out. And keys that are not available will be
disabled and the corresponding OSD icons will disappear.
The OSD menu languages may differ from the product supplied to your region, see Language on page 35 under
System and OSD Settings for more details.
For more information on each menu, please refer to the following pages:
Mode: Standard
Audio V. Position
Phase
Mode: Standard
Brightness Normal R G
Display
50 B
Picture Contrast Bluish 100 100 100
Hue
Saturation
Reset Color
Brightness Adjusts the balance between light and dark shades. 0 to 100
Contrast Adjusts the degree of difference between darkness and 0 to 100
lightness.
Sharpness Adjusts the clarity and visibility of the edges of the subjects 1 to 10
in the image.
Gamma Adjusts the tone luminance. The default value is 3 (the 1
standard value for Windows). 2
3
4
5
Mode: Standard
User
Display This feature is provided to allow aspect ratios other than 16:9
Mode to be displayed without geometric distortion.
You might need to manually set the Color Format if colors shown on
the monitor screen do not display properly.
Mode: Standard
Display Volume
92
Picture Mute
Audio
System
Mode: Standard
Resolution Notice
HDMI Auto When this function is activated, HDMI port will be in the ON
Switch input auto select loop. Otherwise, HDMI can only be OFF
(for models selected by input select or by hot key.
with HDMI
inputs)
Auto Power Sets the time to power off the monitor automatically in OFF
Off power saving mode. 10min.
20min.
30min.
Resolution Sets whether to display the resolution notice of the ON
Notice recommended resolution when a new input source is OFF
detected by the monitor.
Information Displays the current monitor property settings. Input
Current
Resolution
Optimum
Resolution
(best with the
monitor)
Model Name
Reset All Resets all mode, color and geometry settings to the YES
factory default values. NO
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the
native resolution.
Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
Clean the LCD screen.
Cycle power on-off.
These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
Go to Picture and Reset Color, and then choose YES to reset the color settings to the
factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
If the LED is illuminated in green and there is a message Out of Range on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the "Preset display modes" section from
the link "Adjusting the Screen Resolution".
Troubleshooting 37
Faint shadow from the static image displayed is visible on the screen.
Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
Use a screensaver to prevent the occurrence of image retention.
Check the power supply mains socket, the external power supply and the mains switch.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the Display Mode function to set a proper aspect ratio for the input sources. See
Display Mode on page 31 for details.
38 Troubleshooting
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
Troubleshooting 39