BenQ BL2201M User Manual

BL Series
LCD Monitor
User Manual
Copyright
Copyright 2013 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Please follow these safety instructions for best performance, and long life for your
monitor.
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning

• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
2
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
3
Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view .....................................................................................................................................................7
Back view ......................................................................................................................................................7
How to assemble your monitor hardware ...........................................................................8
How to detach the base ......................................................................................................................... 11
Using the monitor wall mounting kit ................................................................................................... 12
Assembling your monitor with a height adjustment stand (HAS) ................................ 13
How to attach the monitor base ......................................................................................................... 13
How to detach the base ......................................................................................................................... 15
Adjusting the monitor height ................................................................................................................ 16
Rotating the monitor .............................................................................................................................. 17
Viewing angle adjustment ....................................................................................................................... 18
Using the monitor wall mounting kit ................................................................................................... 19
Getting the most from your BenQ monitor ...................................................................... 20
How to install the monitor on a new computer .............................................................................. 21
How to upgrade the monitor on an existing computer ................................................................. 22
How to install on Windows 8 system ................................................................................................ 23
How to install on Windows 7 system ................................................................................................ 24
Picture optimization ................................................................................................................. 25
How to adjust your monitor ................................................................................................. 26
The control panel .................................................................................................................................... 26
Hot key mode ........................................................................................................................................... 27
Main menu mode ..................................................................................................................................... 28
Troubleshooting ....................................................................................................................... 40
Frequently asked questions (FAQ) ...................................................................................................... 40
Need more help? ..................................................................................................................................... 41
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
(for models without height adjustment
stand)
Monitor Base
(for models without height adjustment
stand)
Monitor Base
(for models with height adjustment stand)
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Getting started 5
Video Cable: D-Sub
Video Cable: DVI-D

(Optional accessory for models with DVI
inputs, sold separately)
Audio Cable
(Optional accessory for models with
speakers, sold separately)
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region. For cables that are not supplied with your product, you can purchase them
separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
Front view
1. Control buttons
1 2. Power button
2
Back view
3 3 3. Speakers (for models with speakers)
4. AC power input jack
5. Audio Line In
6. Headphone jack
7. DVI-D socket
8. D-Sub socket
9. Kensington lock slot
4 5 6 7 8 9
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
Getting to know your monitor 7

How to assemble your monitor hardware
• If your model came with a height adjustment stand (HAS), refer to Assembling your monitor with a height
adjustment stand (HAS) on page 13 for details on hardware installation.
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.
1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing
the screen surface on an object like a stapler or a mouse will
crack the glass or damage the LCD substrate voiding your
warranty. Sliding or scraping the monitor around on your
desk will scratch or damage the monitor surround and
controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated until it locks in place.
Gently attempt to pull them back apart to check that
they have properly engaged.
Orient and align the stand arm with the monitor, then
push them together until they click and lock into place.
8 How to assemble your monitor hardware

You should position the monitor and angle the screen to

minimize unwanted reflections from other light sources.
-5 ~ +15
O
O
2. Connect the video cable Either

Do not use both DVI-D cable and D-Sub cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable

Or
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect
the other end of the cable (at the end with the ferrite
filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
The video cables included in your package and the socket

illustrations on the right may vary depending on the product
supplied for your region.
How to assemble your monitor hardware 9

3. Connect the audio cable (for models with
speakers).
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet.
You may connect headphones to the headphone jack

found next to the Line In jack of the monitor.
4. Connect the power cable to the monitor.

Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
5. Connect-to and turn-on the power.

Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on

the right of the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
20 to install the monitor software.
To extend the service life of the product, we recommend that

you use your computer's power management function.

How to detach the base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.

controls.
2. Push the locking clips upward to detach the

monitor base from the monitor stand arm. 1
While pushing the locking clips upward, detach the
stand base from the stand arm.
3. Remove the monitor stand.

Insert a pointed object such as a screwdriver to the 1
hole above the monitor stand arm, and then push the
screwdriver against the release button inside the hole.
Then pull the monitor stand backward away from the
monitor.
2
How to assemble your monitor hardware 11

Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit,
please read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.

Lay the screen face down on a clean and well-padded
surface.
Detach the monitor base as instructed in How to

detach the base on page 11.
1
In case you intend to use your monitor on the stand in the

future, please keep the monitor base, monitor stand, and 2
screws somewhere safe for future use.
2. Follow the instruction manuals of the wall

mount bracket you purchased to complete
the installation.

Assembling your monitor with a height adjustment stand
(HAS)
How to attach the monitor base
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.

controls.
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of
the stand arm, then push them together. Tighten the
thumbscrew on the bottom of the monitor base as 2
illustrated.

Carefully lift the monitor, turn it over and place it

upright on its stand on a flat even surface.
Assembling your monitor with a height adjustment stand (HAS) 13

Extend the monitor to the maximum extended position. -90
Then tilt the monitor. And rotate the monitor 90
degrees counterclockwise as illustrated.
You might want to adjust the monitor height. See

Adjusting the monitor height on page 16 for more
information.
You should position the monitor and angle the screen to

minimize unwanted reflections from other light sources.
-5 ~ +15
O O
14 Assembling your monitor with a height adjustment stand (HAS)

How to detach the base
To move the monitor properly, you should extend the monitor to its maximum
height, then place one hand on the upper part of the monitor stand and the other
hand on the lower part of the stand as illustrated.
1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
Gently lift the display up and extend the stand to the
maximum extended position.
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.

controls.
2. Release the thumbscrew on the bottom of 1

the monitor base and detach the monitor
base as illustrated.

Adjusting the monitor height
To adjust the monitor height, hold both the left and the
right sides of the monitor to lower the monitor or lift it
up to the desired height.
• Avoid placing hands on the upper or lower part of the height-adjustable stand or at the
bottom of the monitor, as ascending or descending monitor might cause personal
injuries. Keep children out of reach of the monitor while performing this operation.
• If the monitor has been rotated to portrait mode and height adjustment is desired, you
should be noted that the wide screen will keep the monitor from being lowered to its
minimum height.

Rotating the monitor
1. Pivot the display.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees.
Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in
Orientation, and apply the setting.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen
orientation. Refer to the help document of your operating system for details.
2. Fully extend the monitor and tilt it.

Gently lift the display up and extend it to the maximum
extended position. Then tilt the monitor.
The monitor should be vertically extended to allow the

monitor to rotate from landscape to portrait mode.
3. Rotate the monitor 90 degrees clockwise as

illustrated.
90
To avoid the edge of the LCD display hitting the monitor base
surface while it is being rotated, do tilt and extend the monitor
to the highest position before you start to rotate the display.
You should also make sure there are no obstacles around the
monitor and there is enough room for cables. You might need
to route the cables again via the cable clip after the rotation.

4. Adjust the monitor to the desired viewing
angle.
Viewing angle adjustment

You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and
right total) monitor swivel, and 110 mm monitor height.
-5 ~ +15
O O
-45 ~ +45
O O
110 mm

Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit,
please read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.
Lay the screen face down on a clean and well-padded
surface. Detach the monitor base as instructed in How to
detach the base on page 15.
2. Remove the monitor stand.

Use a a cross-pointed screwdriver to release the screws
that fixing the monitor stand to the monitor.The use of a
magnetic-head screwdriver is recommended to avoid of
losing the screws.
Then pull the monitor stand backward away from the
monitor.
In case you intend to use your monitor on the stand in the

future, please keep the monitor base, monitor stand, and
screws somewhere safe for future use.
3. Follow the instruction manuals of the wall

mount bracket you purchased to complete
the installation.

Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ LCD monitor, you should install the custom
BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will
determine which process you need to follow to successfully install the BenQ LCD Monitor
driver software. These circumstances relate to which version of Microsoft Windows you are
using, and whether you are connecting the monitor and installing the software onto a new
computer (without existing monitor driver software), or whether you are upgrading an existing
installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click
the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate
monitor model. Further details and step-by-step instructions for either an automatic (new) or
upgrade (existing) installation, see:
• How to install the monitor on a new computer on page 21.

• How to upgrade the monitor on an existing computer on page 22.
• If you require a User Name and Password to login to your Windows computer, you must be logged on as an
Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the monitor.
20 Getting the most from your BenQ monitor

How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions. You
should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 8.

When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
To find the suitable driver files for the purchased model, refer to the following table.
Driver files Suitable models

BL2211 BL2211M / BL2211TM
Getting the most from your BenQ monitor 21

How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver
software on your Microsoft Windows computer. It is currently tested as compatible for
Windows 8 and Windows 7 Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and
cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and
letting Windows install the corresponding driver files from the CD. You need only steer it in the
right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide
you through the file selection and installation process.
See:
• How to install on Windows 8 system on page 23

• How to install on Windows 7 system on page 24.

How to install on Windows 8 system
1. Open Display Properties.
Move the cursor to the lower-right of the screen or press the Windows + C buttons on the
keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers
and right-click the name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers,
2. Select Properties from the menu.
3. Click the Hardware tab.
4. Click Generic PnP Monitor, and then the Properties button.
5. Click the Driver tab and the Update Driver button.
7. In the Update Driver Software window, select the option Browse my computer for
driver software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is
the drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system - it may be
'D:' or 'E:' or 'F:' etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
Getting the most from your BenQ monitor 23

How to install on Windows 7 system
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers,
2. Select Properties from the menu.
3. Click the Hardware tab.
4. Click Generic PnP Monitor, and then the Properties button.
5. Click the Driver tab and the Update Driver button.
7. In the Update Driver Software window, select the option Browse my computer for
driver software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is
the drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system - it may be
'D:' or 'E:' or 'F:' etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.

Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO
key function. Press the AUTO key to optimize the currently displayed image to the screen.
When you connect a digital input signal using a digital (DVI) cable to your monitor, the AUTO key and the Auto
Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor
when you use the AUTO key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you
can use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As
you run auto.exe, a test pattern displays.
2. Press the AUTO key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the or keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the
or keys to select Pixel Clock and press the ENTER key. Then press the or
keys to adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the or keys to select Phase and press the
ENTER key. Then press the or keys to adjust the monitor until the noise
disappears.
Picture optimization 25
How to adjust your monitor
The control panel
1
2
3
4
5
6
1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.
2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.
3. /Volume key: For Up/Increase adjustment. The key is the hot key for Volume.
4. /Mode key: For Down/Decrease adjustment. The key is the hot key for Mode.
5. ENTER key: Enters sub menus and select items. For models with DVI inputs, this key is
also the hot key for Input.
6. Power : Turns the power on or off.
OSD = On Screen Display.
The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate while the
OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no key activity. See
Hot key mode on page 27.
26 How to adjust your monitor

Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions
whenever the menu isn't currently displaying on-screen.
Volume hot key (for models with speakers)
Press the key to display the Volume

indicators. Further press the key will
increase the volume, while the key will
decrease the volume.
To Mute, press the Volume hot key for 3
seconds. To release Mute, press the
Volume hot key for 3 more seconds.
Mode hot key
Press the key continually to switch

between the 6 modes for the main
window, including Standard, Movie,
Game, Photo, sRGB, and Eco. The
setting will take effect immediately.
See also Picture Mode on page 33.
Input hot key
Press the ENTER key to toggle between

different PC video signal inputs that may
be connected to your monitor.
The setting will take effect immediately.
See also Input on page 37.
How to adjust your monitor 27

Main menu mode
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.
Press the MENU key to display the following main OSD menu.
Depending on your purchased model,

1 2 3 4 5
different OSD menus are available.
1. Display
2. Picture
DISPLAY MODE: Standard 3. Picture Advanced
Auto Adjustment 4. Audio (for models with speakers)
H. Position 10
5. System
V. Position 12
Pixel Clock 1
Phase 12
Use the (up) or (down) keys to
highlight a menu item, and press the
Exit
ENTER key to enter the Menu item
Move ENTER Select MENU
settings.
The OSD menu languages may differ from the product supplied to your region, see “Language on page 38” under
“OSD Settings” for more details.
For more information on each menu, please refer to the following pages:
• Display menu on page 29

• Picture menu on page 31
• Picture Advanced menu on page 33
• Audio menu on page 36
• System menu on page 37

Display menu
1. Press the MENU key to display the main

menu.
2. Press the or keys to select
DISPLAY MODE: Standard DISPLAY and then press the ENTER
key to enter the menu.
Auto Adjustment
H. Position 10 3. Press the or keys to move the
V. Position 12 highlight to a menu item and then press
Pixel Clock 1 the ENTER key to select that item.
Phase 12
4. Press the or keys to make
adjustments or selections.
Move ENTER Select MENU Exit
5. To return to the previous menu, press
the MENU button.
Item Function Operation Range
Auto Optimizes and adjusts the Press the ENTER key to

Adjustment screen settings automatically select this option and
for you. The AUTO key is a ‘hot make adjustment.
key’ for this function.
When you connect a digital video

output using a digital (DVI) cable
to your monitor, the AUTO key
and the Auto Adjustment
function will be disabled.
H. Position Adjusts the horizontal position Press the or keys 0 to 100

of the screen image. to adjust the value.
V. Position Adjusts the vertical position of 0 to 100
the screen image.
Pixel Clock Adjusts the pixel clock 0 to 100
frequency timing to synchronize
with the analog input video
signal.
Not applicable to a digital
input signal.
See also: Picture optimization

on page 25.

Phase Adjusts the pixel clock phase Press the or keys 0 to 63

timing to synchronize with the to adjust the value.
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture optimization

on page 25.

Picture menu

menu.
PICTURE MODE: Standard PICTURE and then press the ENTER
Brightness 12
Contrast 10 3. Press the or keys to move the
Sharpness 1 highlight to a menu item and then press
Gamma 3 the ENTER key to select that item.
Color
Move ENTER Select MENU Back
the MENU button.
Brightness Adjusts the balance between Press the key to increase 0 to 100
light and dark shades. the brightness and press the
key to decrease the
brightness.
Contrast Adjusts the degree of Press the key to increase 0 to 100
difference between darkness
the contrast and press the
and lightness.
key to decrease the contrast.
Sharpness Adjusts the clarity and Press the key to improve 1 to 5
visibility of the edges of the the crispness of the display
subjects in the image.
and press the key to have
softness effect on the display.
Gamma Adjusts the tone luminance. Press the key to increase 1~ 5
The default value is 3 (the the gamma value (tone
standard value for becomes darker) and press
Windows).
the key to decrease the
gamma value (tone becomes
lighter).

Color - Press ENTER to enter the Color menu.
Color Normal: Allows video and Press the or keys to

Temperature still photographs to be select this option.
viewed with natural coloring.
This is the factory default
color.
Bluish: Applies a cool tint to
the image and is factory
pre-set to the PC industry
standard white color.
Reddish: Applies a warm tint
to the image and is factory
pre-set to the news print
standard white color.
User Mode: The blend of the Press the or keys and
Red, Green and Blue the ENTER key to select Red,
primary colors can be Green, or Blue. Then use the
altered to change the color
or keys to make the
tint of the image. Go to the
color adjustments.
succeeding Red, Green, and
Blue menus to change the
settings.
Red Tailors the image color tint. Press the or keys to 0 to 100
Decreasing one or more of adjust the value.
Green the colors will reduce their
Blue respective influence on the
color tint of the image. (e.g.
if you reduce the Blue level
the image will gradually take
on a yellowish tint. If you
reduce Green, the image will
become a magenta tint.)
Hue Adjusts the degree of how Press the or keys to 0 to 100
we perceive colors. adjust the value.
Saturation Adjusts the purity degree of Press the or keys to 0 to 100
colors. adjust the value.
Reset Color Resets the custom color Press the or keys to • YES
settings to the factory change the settings. • NO
defaults.
Press MENU to leave the Color menu.

Picture Advanced menu

menu.
PICTURE ADVANCED and then press
PICTURE ADVANCED MODE: Standard the ENTER key to enter the menu.
Picture Mode Standard
3. Press the or keys to move the
Senseye Demo OFF highlight to a menu item and then press
Dynamic Contrast 5 the ENTER key to select that item.
Display Mode
Color Format YUV 4. Press the or keys to make
Move ENTER Select MENU Exit 5. To return to the previous menu, press
the MENU button.
Picture Selects a picture mode that best Press the or keys • Standard
Mode suits the type of images shown to change the settings. • Movie
on the screen.
• Game
• Standard - for basic PC
application. • Photo
• Movie - for viewing videos. • sRGB
• Game - for playing video • Eco
games.
• Photo - for viewing still
images.
• sRGB - for better color
matching representation with
the peripheral devices, such as
printers, DSCs, etc.
• Eco - for saving electricity with
low power consumption by
providing minimum brightness
for all running programs.

Senseye Displays the preview of screen Press the or keys • ON

Demo images under the selected to change the settings. • OFF
mode from Picture Mode. The
screen will be divided into two
windows; the left window
demonstrates images of
Standard mode, while the right
window presents the images
under the specified mode.
Dynamic The function is to automatically Press the ENTER key to 0 to 5
Contrast detect the distribution of an select this option. Press
input visual signal, and then to the or keys to
create the optimal contrast. change the settings.
Display This feature is provided to allow Press the or keys • Overscan
Mode aspect ratios other than 16:9 or to change the settings. • Full
16:10 (depending on the
purchased model) to be • Aspect
displayed without geometric
distortion.
The options under
• Overscan - Slightly enlarges Display Mode will be
the input image. Use this different depending on
feature to hide annoying edge the input signal sources.
noise if present around your
image.
• Full - Scales the input image to
fill the screen. Ideal for 16:9 or
16:10 (depending on the
purchased model) aspect
images.
• Aspect - The input image is
displayed without geometric
distortion filling as much of
the display as possible.
Depending on the purchased
model, 16:9 or 16:10 images
will fill the screen horizontally
while 4:3 or 5:4 images will fill
the screen vertically.
To find out the monitor aspect
ratio of the purchased model,
please check the Specification
document on the provided CD.

Color Determines the color space Press the ENTER key to • RGB
Format (RGB or YUV) based on the select this option. Press • YUV
following detected video signal: the or keys to
• D-Sub (VGA) from PC: The change the settings.
default Color Format is RGB.
• D-Sub (Component) from a
video device: The default
Color Format is YUV.
You might need to manually set
the Color Format if colors
shown on the monitor screen do
not display properly.
• DVI (for models with DVI
inputs): Color Format is
automatically set to RGB.

Audio menu

menu.
AUDIO MODE: Standard AUDIO and then press the ENTER key
to enter the menu.
Volume 10
Mute OFF 3. Press the or keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
the MENU button.
Volume Adjusts the audio volume Press the key to 0 ~ 100

increase the volume and
press the key to
decrease the volume.
Mute Mutes the audio input Press the or keys to • ON
change the settings. • OFF

System menu

menu.
SYSTEM MODE: Standard SYSTEM and then press the ENTER
Input D-sub
OSD Settings 3. Press the or keys to move the
DDC/CI highlight to a menu item and then
Auto Power off OFF press the ENTER key to select that
Information item.
Reset All
the MENU button.
Input Use this to change the input Press the or keys • DVI
to that appropriate to your to change the settings. • D-sub (VGA)
video cable connection type.
OSD Settings - Press ENTER to enter the OSD Settings menu.

Language Sets the OSD menu language. Press the or keys • English
to change the settings. • French
• German
• Italian
• Spanish
• Polish
The language options
displayed on your OSD • Japanese
may differ from those
shown on the right, • Czech
depending on the product
• Traditional
supplied in your region.
Chinese
• Hungarian
• Simplified
Chinese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
H. Position Adjusts the horizontal Press the or keys 0 to 100
position of the OSD menu. to change the settings.
V. Position Adjusts the vertical position 0 to 100
of the OSD menu.
Display Time Adjusts the display time of the • 5 Sec.
OSD menu. • 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.

OSD Lock Prevents all the monitor Press the or keys • YES
settings from being to change the settings. • NO
accidentally changed. When
this function is activated, the
To unlock the OSD
OSD controls and hotkey
controls when the OSD is
operations will be disabled. preset to be locked, press
and hold the MENU key
for 15 seconds to enter
the OSD Lock option and
make changes.
Alternatively, you may use
the or keys to select
NO in the OSD Lock
submenu from the OSD
Settings menu, and all
OSD controls will be
accessible.
Press MENU to leave the OSD Settings menu.

DDC/CI* Allows the monitor settings Press the ENTER key to • ON
to be set through the select this option. Press • OFF
software on the PC. the or keys to
change the settings.
Auto Power Sets the time to power off the Press the ENTER key to • OFF
off monitor automatically in select this option. Press • 10min.
power saving mode. the or keys to
change the settings. • 20min.
• 30min.
Information Displays the current monitor • Input
property settings. • Current
Resolution
• Optimum
Resolution
(best with the
monitor)
• Model Name
Reset All Resets all mode, color and Press the or keys • YES
geometry settings to the to change the settings. • NO
factory default values.
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote
diagnostics.

Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the
image by working through the instructions in the "Adjusting the refresh rate" section on the
link "Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction
losses in extension cables. You can minimize these losses by using an extension cable with
better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the
native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one
or more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the “Preset display modes” section from
the link "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
40 Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button
on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
select the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor
running at its native resolution. To have the optimal display performance of each type of input
sources, you can use the "Display Mode" function to set a proper aspect ratio for the input
sources. See Display Mode on page 34 for details.
The image is displaced in one direction:
select the correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the
“MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.
• Alternatively, you may use the or keys to select “NO” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
No sound can be heard from the built-in speakers (for models with speakers only):
• Check whether Line In is properly connected.
• Increase the volume (volume may be muted or too low).
• Remove your headphone and/or external speakers. (If they are connected to the monitor,
the built-in speakers are automatically muted.)
No sound can be heard from the connected external speakers (for models with speakers
only):
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.
Need more help?

If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
Troubleshooting 41

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BL Series

Care And Cleaning

BenQ LCD Monitor

Quick Start Guide

Video Cable: DVI-D

Getting to know your monitor 7

1. Attach the monitor base.

8 How to assemble your monitor hardware

You should position the monitor and angle the screen to

2. Connect the video cable Either

To Connect the DVI-D Cable

The video cables included in your package and the socket

How to assemble your monitor hardware 9

You may connect headphones to the headphone jack

4. Connect the power cable to the monitor.

5. Connect-to and turn-on the power.

Picture may differ from product supplied for your region.

Turn on the monitor by pressing the power button on

To extend the service life of the product, we recommend that

10 How to assemble your monitor hardware

Please be careful to prevent damage to the monitor. Placing

2. Push the locking clips upward to detach the

3. Remove the monitor stand.

How to assemble your monitor hardware 11

1. Remove the monitor base.

Detach the monitor base as instructed in How to

In case you intend to use your monitor on the stand in the

2. Follow the instruction manuals of the wall

12 How to assemble your monitor hardware

Please be careful to prevent damage to the monitor. Placing

Gently attempt to pull them back apart to check that

Carefully lift the monitor, turn it over and place it

Assembling your monitor with a height adjustment stand (HAS) 13

You might want to adjust the monitor height. See

You should position the monitor and angle the screen to

14 Assembling your monitor with a height adjustment stand (HAS)

1. Prepare the monitor and area.

Please be careful to prevent damage to the monitor. Placing

2. Release the thumbscrew on the bottom of 1

Assembling your monitor with a height adjustment stand (HAS) 15

16 Assembling your monitor with a height adjustment stand (HAS)

2. Fully extend the monitor and tilt it.

The monitor should be vertically extended to allow the

3. Rotate the monitor 90 degrees clockwise as

Assembling your monitor with a height adjustment stand (HAS) 17

Viewing angle adjustment

18 Assembling your monitor with a height adjustment stand (HAS)

2. Remove the monitor stand.

In case you intend to use your monitor on the stand in the

3. Follow the instruction manuals of the wall

Assembling your monitor with a height adjustment stand (HAS) 19

• How to install the monitor on a new computer on page 21.

20 Getting the most from your BenQ monitor

1. Follow the instructions in How to assemble your monitor hardware on page 8.

Driver files Suitable models

Getting the most from your BenQ monitor 21

• How to install on Windows 8 system on page 23

22 Getting the most from your BenQ monitor

Getting the most from your BenQ monitor 23

24 Getting the most from your BenQ monitor