Contoh Soal
Contoh Soal
Contoh Soal
DAY 2 Quiz
A; means that the person must have the knowledge, skills, education
and/or experience to perform effectively in the workplace
3 ISO 9001:2015 clause 4.3 states that “Conformity to this
International Standard may only be claimed if the requirements
determined as not being applicable, do not affect the
organisation’s ability or responsibility to ensure the conformity
of its products and services and the enhancement of customer
satisfaction.”
Note to marker: Award 2 marks for this or other examples that are provided
with an appropriate justification.
7 What are the four factors that affect the extent of QMS documented
information?
A:
The size of the organisation.
The activities, processes products and services of the organisation.
The complexity of processes and their interactions.
The competence of persons.
A: Clause 9.1.3
The output of analysis and evaluation must be used to:
a) demonstrate conformity of products and services to requirements;
b) assess and enhance customer satisfaction;
c) ensure conformity and effectiveness of the QMS;
d) demonstrate that planning has been successfully implemented;
e) assess the performance of processes;
f) assess the performance of external provider(s);
g) determine the need or opportunities for improvements within the QMS
The results of analysis and evaluation shall also be used to provide inputs to
management review. (9.1.3)