Vishwanath D Gawas: Vishwa - Vidy@yahoo - in

Add: Shri Krishna Chwal, Ganesh
Nagar Pump house, Andheri (E)

Mumbai: 400 093.
Vishwanath D Gawas Mobile No. 9920988003
E-mail: vishwa_vidy@yahoo.in
: vishwa.gawas@gmail.com
OBJECTIVE: Seeking challenging opportunities in Knowledge based organizations

And Contributes creatively to the growth of the same.
Professional Summary :
Accomplished banker with 9 years of experience in Retail banking sector. Possess

great skill in area of sales through servicing client and achieving organizational
goal in leading group and independent environment. Proven ability to thrive in
high pressure environment.
Personal Details:
* Date of birth: 03 September 1986

* Religion: Hindu Maratha
* Gender: Male
* Marital status Unmarried
* Languages known English, Hindi & Marathi
Work Experience
Employer Kenkei Relationship Pvt. Ltd. (ICICI Prudential Life

(Insurance),
Role Customer Service Executive
Date of Joining Oct 2007 to May 2009
JOB RESPONSIBILITIES
* Handling inbound and outbound calls relating to service issue and query.
* Providing Information about New Insurance Policies.
* Cross selling life insurance policies
ACHIVEMENTS
* Receiving top quality scorer Award in the month of April, May & Dec 2008 in unit
Employer Kashyap Iserve. (Aditya Birla Group, Wealth Management)
Role Sr. Customer Service Executive
Date of joining June 2009 to Jan 2010
* Building and managing lifelong customer relationships

* Understanding customers’ financial needs and showing them how to get the greatest
possible value from our products and services
* Helps customer make selections by building customer confidence; offering suggestions
and opinions.
ACHIVEMENTS
* Receiving top scorer award in the month of Sept 2009 in Mumbai unit
Employer ADFC Pvt Ltd. (HDFC Bank)

Role Phone Banking Officer
Date of joining June 2010 to August 2014
* Handling portfolio of 550 HNI customers groups.

* Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken.
* Handling Customer Queries and Providing Information as per Defined Standards
* Educating Customers About Bank's other Products and Services (cross Selling)
* Participating in on-going training to improve product knowledge and service ability.
* Maintaining up-dated and accurate information on our Bank products and services.
ACHIVEMENTS
* 1stHIGEST INCOME done in the month of Jan, March 2012 & Dec , Jan, Feb April
2014 in unit
* In PAN INDIA Highest Liability Portfolio Recognition in year 2013 – 2014
Employer YES Bank

Role Senior officer
Date of joining August 2014 To Nov 2015
* Handling portfolio of 1000 HNI NRI (Europe) customers.
* Helping out customer to remit to India.
* Excellent knowledge of Remittance NRE & NRO saving account, PIS, Trading account.
* Profiling of all new account which is to be opened as per the process and quality.
* Enhancing customer relationship for value buildup
* Servicing customers in terms of their requirements for business banking and doing
liaising with different departments for their specific requirements like trade forex etc.
ACHIVEMENTS
* 2nd Highest Portfolio of Remittance Volume in Unit in the month of Dec 2014
Employer AXIS Bank

Role Assistant Manager
Date of joining December 2015 to May 2018
* Handling portfolio of 1000 HNI NRI & DOMESTIC customers.

* Helping out customer to remit through video call, web chat, email, calls, face to face etc.
* Looking for new sales opportunities
* Educating Customers About Bank's other Products and Services (cross Selling) , .
liaising with different departments for their specific requirements.
* Participating in on-going training to improve product knowledge and service ability
ACHIVEMENTS
* Received Certificate of excellence for target achievement Jan 2018

* Got appreciation mail from Quality analysis team for taking good call for Life Insurance
Product
Employer Standard Chartered Bank

Role Manager
Date of joining May 2018 to Jan 2021
* Handling portfolio of 2500 Premium HNI (Domestic & Diplomats, NR) customers.
* Helping out customer to Banking services through video call, web chat, email, calls, face
to face etc.
* Educating Customers About Bank's other Products and Services (cross Selling) , .
liaising with different departments for their specific requirements.
* Ensuring customer scoping being done with need based products suggested as hooks for
Deepening relationship and ensuring that customer scope is done & products targeted
accordingly.
* Customer Relationship Management/Complaint Handling.
ACHIVEMENTS
* 1stHIGEST INCOME done in the month of Jan, March 2019 & Aug
* 1st Highest Portfolio of Remittance Volume in Unit in the month of March 2019
EDUCATION
* Passed T.Y. BCOM from Mumbai University
PROFESSIONAL CERTIFICATION
* IRDA Certified
* AMFI Certified
Thanks & Regards
Vishwanath Gawas

Vishwanath D Gawas: Vishwa - Vidy@yahoo - in

Uploaded by

Copyright:

Available Formats

Vishwanath D Gawas: Vishwa - Vidy@yahoo - in

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Vishwanath D Gawas: Vishwa - Vidy@yahoo - in

Uploaded by

Copyright:

Available Formats

Add: Shri Krishna Chwal, Ganesh

Nagar Pump house, Andheri (E)

OBJECTIVE: Seeking challenging opportunities in Knowledge based organizations

Accomplished banker with 9 years of experience in Retail banking sector. Possess

* Date of birth: 03 September 1986

Employer Kenkei Relationship Pvt. Ltd. (ICICI Prudential Life

* Building and managing lifelong customer relationships

Employer ADFC Pvt Ltd. (HDFC Bank)

* Handling portfolio of 550 HNI customers groups.

Employer YES Bank

Employer AXIS Bank

* Handling portfolio of 1000 HNI NRI & DOMESTIC customers.

* Received Certificate of excellence for target achievement Jan 2018

Employer Standard Chartered Bank

* Passed T.Y. BCOM from Mumbai University

Thanks & Regards

You might also like