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Avaliação do petitgamer

Casino Guru

Queremos que os jogadores compreendam o jogo.

há 5 diasOriginalTradução
in general the website its acceptable. I had a hard time to find my fav games and the ID verification its excessively slow. But if you get in touch with an agent they can manually verify your identity with you in real time using the chat platform.


I try some games and was ok however when you play with bonus there is no place where you can find what games are you allowed to play with your bonus, so you have to gamble to find if your fav games are under the restriction or not.

Other thing i have discovered is that they charge your deposit in Euros, that is not good because the banks fees are high when you pay in other currencies. This casino should add a valid payment gateway that charges in the player current currency.
I would recommend to use interac as a method of payment instead Credit Card.
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  • a lot of games
  • the search option for games its not working propperly
  • For Canadians you are charged in Euro if you pay with Credit card
há 5 diasOriginalTradução
For a casino that is with a licence of Canada it is a red flag for me that they charge in Euros, for me there is a suspicious hidden fees to make profit on the casino side.
If you are from Europe and you pay with Euro or other currency its fine, but i would not recommend this casino to Canadians.
  • good design
  • a lot of games
  • No Canadian Currency
há um mêsOriginalTradução
Highroller Casino Review

Positives:

- Extensive Game Selection: Highroller Casino boasts an impressive and diverse selection of games. Whether you’re into slots, table games, or live dealer options, there’s something for everyone. The variety is one of the best in the industry, offering hours of entertainment.

- Fast Verification Process: The casino takes document verification seriously and typically processes your documents within 24 hours or less. This quick turnaround ensures that your account is secured and ready for withdrawals without much delay.

- Speedy Withdrawals: Once your account is verified, withdrawals are processed swiftly. Players can expect to receive their funds quickly, which is a significant advantage.

Negatives:

- Game Categorization Issues: While the casino has a vast game library, finding specific types of games can be challenging. For example, the Megaways category doesn’t display a full list of available games. To access certain games, players might need to search by the game provider, which can be cumbersome.

- Geo-Restricted Games: Some games are only available to players located in Quebec, Canada. This restriction is allegedly due to licensing issues, preventing the casino from competing with Loto-Québec. This limitation can be frustrating for players outside the province who wish to access these games.

- Deposit Verification Requirement: A notable downside for Canadian players is the casino's requirement for a bank statement as proof of deposit. Screenshots or email confirmations are not accepted. This policy can be problematic, especially if a player makes a deposit early in the month and wins big. They would have to wait until the next month to receive their bank statement and then submit it for verification. This delay could hinder access to winnings.

- Risk for Impulsive Players: For those prone to impulsive behavior, the delay in verification can lead to temptation. Without access to their winnings, players might be tempted to play with the funds they’ve won, potentially losing everything before the verification process is complete.

- Inability to Freeze Winnings: Another critical issue is the lack of an option to freeze your winnings. There is no way to restrict players from reversing withdrawals, which could be detrimental for those struggling with gambling issues. The casino should consider implementing a feature to protect players by allowing them to lock in their winnings and prevent further play.

Conclusion:
Overall, Highroller Casino offers a strong gaming experience with a vast selection of games and quick verification processes. However, the casino could improve by addressing some of the issues related to game categorization, geo-restricted content, and player protection. Implementing features that safeguard impulsive players, such as non-reversible withdrawals, would go a long way in enhancing the player experience and promoting responsible gambling. If you’re looking for a casino with a wide range of games and fast payouts, Highroller Casino is worth considering, but be mindful of the potential challenges you might face.
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há 3 mesesOriginalTradução
Casino Extreme Review: Why You Should Avoid It

Casino Extreme is not a platform I would recommend to anyone, and here's why:

Negative Aspects:
Design: The overall design of the casino is outdated and not user-friendly. Navigating through the site is a hassle and far from a smooth experience.

Abusive Wagering Requirements: The wagering requirements at Casino Extreme are extremely abusive. It's nearly impossible to meet them, making it difficult to ever see any real returns on your deposits.

Low RTP (Return to Player): The RTP rates are extremely low, which means the chances of getting a big win are slim. This makes the games feel rigged and unfair.

Misleading Jackpots: The large jackpots advertised are a big red flag. They seem designed to draw your attention, but in reality, winning them is nearly impossible. Stay away from games with huge jackpot amounts; they are just bait.

Fake No-Wagering Bonus: The so-called "no wagering bonus" is a scam. I made three deposits to test this, and I never received the promised bonus. It's clear that their promotional offers are not to be trusted.

Conclusion:
If you're looking for a fair and enjoyable online casino experience, Casino Extreme is not the place for you. The design is poor, the wagering requirements are abusive, the RTP rates are low, the jackpots are misleading, and the bonuses are fake. Save your money and find a more reputable online casino.
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  • fast deposit interac
  • Design
  • Abusive Wagering Requirements
  • Low RTP (Return to Player)
  • Misleading Jackpots
  • Fake No-Wagering Bonus
há 3 mesesOriginalTradução
Here is my Review.

Summary:
Rich Price Casino is an unlicensed online casino that promises high returns but fails to deliver on its offers. My experience with this casino has been highly disappointing due to deceptive practices and poor customer service.

Details:

Unlicensed Casino
A major red flag that I overlooked was that Rich Price Casino does not hold a legitimate gaming license. This lack of regulation means there is no guarantee of fair play or security of funds. In hindsight, this should have been a deal-breaker from the start.

Misleading Offers
I was enticed by a 300% deposit offer, which seemed like a great deal. I deposited a significant amount, hoping to maximize my returns. I received a notification that the funds were deposited, but my account never showed the credited amount. This is a clear indication of deceptive practices.

Nonexistent Payment History
After noticing the missing funds, I tried to find a payment history or transaction record on the casino's website, but there was nothing available. This lack of transparency is highly concerning and suggests that the casino is deliberately hiding transaction details from players.

Unresponsive Customer Support
I contacted customer support via chat and was instructed to email their VIP support with screenshots of my deposit confirmation. Despite following their instructions, I have not received any response or resolution. This level of customer service is unacceptable and further highlights the casino's unreliability.

Privacy Concerns
Given their unlicensed status and the issues I faced, I decided not to provide any personal information to Rich Price Casino. Sharing private information with an unlicensed and seemingly fraudulent casino is a risk I'm not willing to take.

Questionable Reputation
It’s puzzling how Rich Price Casino received an 8.0 rating from Casinoguru. Compared to other licensed and verified casinos I have evaluated, this rating seems highly misleading. Players should be wary of such ratings and conduct thorough research before depositing any funds.

Conclusion:
My experience with Rich Price Casino has been a costly lesson. The casino's lack of a license, poor customer service, and deceptive practices make it a high-risk choice for any player. I strongly advise others to avoid this casino and choose a licensed and reputable alternative instead. Save yourself the hassle and potential financial loss by steering clear of Rich Price Casino.
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  • Visual design
  • Misleading Offers
  • Nonexistent Payment History
  • Unresponsive Customer Support
  • Questionable Privacy Concerns
  • Questionable Reputation
RichPrize Casino
há 3 meses
Dear Petitgamer,

Thank you for your review. My name is Victoria, and I am the Senior VIP Account Manager at RichPrize and I wanted to address your concerns personally. I have tried to reach you directly via email but haven't heard back.

I understand how frustrating it must have been to not see your deposit credited to your account immediately. Upon investigating, I can see that your deposit did eventually clear, but there was an unfortunate delay. While this is not a common occurrence, it does happen occasionally due to technical issues between banks and payment providers. I assure you that we are continuously working to resolve these issues with our payment partners. In 100% of cases, the funds do appear, though sometimes with a delay. I apologise for any anxiety this may have caused you.

You should be able to see your transaction history under "Balance History" in your profile. It appears your deposit didn't reflect immediately, which is why it didn’t show up in your history at the time. This should have been explained by our customer support team.

I apologise for the lack of response from our support team. This is not the service we aim to provide. During the delay, customer support should have reassured you and offered complimentary free spins or a bonus. I regret that you were directed to VIP support without proper follow-up.

I want to assure you that none of these issues were intentional. We strive to provide the best experience for our players. As an apology, I would like to offer you some complimentary free spins or a special bonus. Please let me know if you are open to this, either via email or WhatsApp. If you use live chat, mention that your message is for Victoria, so it can be passed directly to me.

Thank you for bringing these issues to our attention. I am here to ensure your concerns are addressed promptly and to improve your experience with us.

Best regards,

Victoria
há 4 mesesOriginalTradução
Good experience Casino, they pay very fast using bank deposit. And for my pleasure, they finally Buy the Licence for a group of games from RedTiger, And the Megaways games as well were included in their new repertory of games.

From time to time they send you some free chips, usually between 1$ and 5$. Plus they are aligned to the Quebec Casino Network. That allows you to participate sometimes in free draws and events hosted by the Local Casino in Montreal and other Quebec Cities.

Given that their RTP is low the odds to win big in my experience are related to how much money you put in and the amount of time you play.

However, another thing I like is that they take very seriously gambling responsibly, and they offer you a nice platform for you to keep closer control of your budget, plan your bets, and the amount of time you want to play. I have discovered that Lots of online casinos don't have this feature, making life very uncomfortable for players. Tho Lotoquebec doesn't have that issue, they were very smart in covering that part in their online casino..



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  • A lot of new games
  • Withdrawal dont take more of 48h to process, sometimes less than 24h.
  • 100% Legal and certified.
  • Argent Web tickets: Prepaid tickets—you can use them to add funds to your account, and can purchase them wherever lottery tickets are sold.
  • No chat customer service. need tocommunicate via Phone call.
  • RTP(Return to player) is extremely low in comparison to other online casinos.
há 6 mesesOriginalTradução
Approaching LuckyDays Casino with a professional mindset, I undertook a thorough examination of its offerings to provide a comprehensive assessment. From the variety of games to the efficiency of its payment systems and customer support, I meticulously scrutinized each aspect to offer valuable insights for potential players.
Pros:
LuckyDays Casino offers a diverse range of games, providing ample choices for players with varying preferences. From classic table games to innovative slots, I found myself immersed in an exciting array of options, ensuring there was never a dull moment during my gaming sessions.

Cons:
However, I encountered some issues with the payment methods. When using Mastercard, I was surprised to encounter unexpected additional fees, which detracted from my overall enjoyment of the platform. Additionally, while Interac transfers are advertised as swift, I personally experienced delays ranging from 5 minutes to 2 hours, disrupting my gaming sessions and causing frustration. Furthermore, I found the availability of customer support to be inconsistent, leaving me feeling unsupported during critical moments when I needed assistance.

Conclusion:
In conclusion, while LuckyDays Casino offers an engaging gaming experience with its wide selection of games, there are areas that require improvement. Addressing issues related to payment method transparency and reliability, as well as ensuring consistent availability of customer support, would greatly enhance the overall user experience. As I reflect on my time with LuckyDays Casino, these factors weigh heavily in my assessment of its suitability for prospective players.
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  • Diverse range of games,
  • 24h or Faster Withdrawal
  • unexpected additional fees when using Mastercard, detracting from overall enjoyment of the platform.
  • Experienced delays ranging from 5 minutes to 2 hours with Interac transfers, disrupting gaming sessions and causing frustration.
  • Found availability of customer support to be inconsistent, leaving me feeling unsupported during critical moments when assistance was needed.
há 7 mesesOriginalTradução
I recently had the opportunity to try out Tsars Casino, and my experience was a bit of a rollercoaster ride. Let me break it down for you.

First off, I have to say, the game structure at Tsars is top-notch. I've visited my fair share of casinos, but Tsars really impressed me with its layout and organization. However, I was disappointed to find that many of the popular games I enjoy in the megaways section were missing. It left me feeling like something was lacking in the gaming selection.

Now, let's talk about withdrawals. This is where things took a turn for the worse. The withdrawal fees hit me like a slap in the face, and honestly, it's a major turn-off for me. On the bright side, their ID verification process is quick and efficient, but I couldn't help but feel frustrated when they asked me multiple times for the same bank statement, especially after my identity was already verified. It just seemed unnecessary and, frankly, a bit confusing.

So, would I recommend Tsars Casino? Honestly, probably not. Sure, they have some good games, but the limited selection and the hassle of withdrawals outweigh the positives for me. If you're like me and crave variety and convenience, Tsars might not be the best fit.
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  • Design
  • Identity verification technology
  • Instant Withdrawal
  • Not many games /megaways section
  • Repetitive verification after id verification when its time to withdrawal your funds
Tsars Casino
há 7 meses
Dear Petitgamer,

We genuinely appreciate your honest feedback and value your opinion.

Our team extends sincere apologies for the inconvenience caused by the verification matter.

We are diligently working on the matter to prevent such incidents from happening in the future.

Furthermore, we kindly ask you to check email notifications, as we have added a glimmer to address the issue you previously encountered.

If anything else arises, please let us know right away via live chat or email.

We greatly appreciate your time and patience with us!

Sincerely,
Tsars team
há 7 mesesOriginalTradução
"Guts Casino's handling of my withdrawal and identity verification process left me deeply disappointed. Despite my efforts to resolve the issue, their customer service team provided inconsistent excuses and failed to address the root cause. The constant back-and-forth communication, along with multiple rejections of valid documentation, made my experience highly unsatisfactory. I caution others against engaging with them until these issues are resolved.

Additionally, French players should be wary of Guts Casino. Their refusal to recognize legal documents in French and their rigid stance on the matter are concerning. Despite providing valid documentation, their tech team seems unable to process it properly, citing unfounded excuses. I strongly advise French players to avoid Guts Casino to prevent frustration and disappointment."
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  • Guts Casino offers a wide variety of games and a user-friendly interface, providing players with an enjoyable gaming experience
  • Guts Casino's customer service team has been unresponsive and ineffective in resolving issues, leading to frustration and dissatisfaction among players
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