JPWO2019216066A1 - System and system control method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system capable of reducing a burden due to unnecessary confirmation work by a care staff corresponding to an event and giving care with confidence. SOLUTION: A detection unit that detects the movement of a target person in each observation area, a determination unit that determines whether or not an event has occurred in each observation area based on the output of the detection unit, and a determination unit that an event has occurred is determined. In this case, the management unit that sends the information about the output of the detection unit and the information about the target person who generated the event, and the information about the output of the detection unit and the information about the target person are received and displayed, and to the target person. An information manager terminal that accepts instructions from the information manager regarding the response to the information and adds information about the target person to the instructions as additional information, and a staff terminal that can receive the instructions and additional information received by the information manager terminal. And have. [Selection diagram] Fig. 1

Description

The present invention relates to a system and a method of controlling the system. In particular, the present invention relates to a system that cares for a subject and a method of controlling the system.

In Japan, the longevity of life has become remarkable due to the improvement of living standards, the improvement of sanitary environment, and the improvement of medical standards due to the high economic growth after the war. For this reason, coupled with the decline in the birth rate, the aging society has a high aging rate. In such an aging society, it is expected that the number of people requiring long-term care will increase due to illness, injury, and aging.

People requiring long-term care may fall while walking or fall out of bed and get injured in facilities such as hospitals and welfare facilities for the elderly. Therefore, in order for nurses and caregivers to be able to rush immediately when a person requiring long-term care becomes in such a state, the development of a system for detecting the state of the person requiring long-term care is being promoted. There is.

In the nurse call system disclosed in Patent Document 1 as such a system, it is determined from the image captured by the camera installed on the patient's bed whether or not the patient is in a state of getting up or getting out of bed. However, when the patient gets up or gets out of bed, the nurse call master unit provided in the nurse station displays the image captured by the camera.

Japanese Unexamined Patent Publication No. 2014-90913

However, there are differences in the skills of the care staff who are the care practitioners. In addition, the care recipients who move into the facility are in various states (degree of care required, degree of support required). On the other hand, when an event such as a care call occurs, all staff members are uniformly notified of the event occurrence. In addition, for the care staff, the notification of the occurrence of the event is not always sufficient information for responding to the event, and as a result, unnecessary confirmation work occurs, which puts an unnecessary burden on the care staff and causes loss of confidence. There is a case. On the other hand, the prior art disclosed in Patent Document 1 cannot deal with such a problem.

In addition, some notifications from each target person need to be dealt with and some are unnecessary, and as a result of all notifications reaching the terminals of all staff members, there is a lot of unnecessary information as a result when viewed by each staff member, which is important. There is a risk of overlooking information. In addition, even if the notifications are of the same type, in the case of elderly people who need long-term care, the physical function and cognitive function differ greatly depending on the resident, so the notification situation also varies. As a result, whether care is necessary or not, and what kind of care is necessary even if it is necessary, differs from case to case. It is difficult to accurately judge and respond to them only with the limited information from the sensor. On the other hand, care itself is a one-on-one task, and when something goes wrong, the individual who responds is likely to be responsible, and the staff is constantly under the pressure of receiving and responding to numerous notifications. , It will be a heavy burden mentally and physically.

The present invention has been made to solve such a problem. That is, it is an object of the present invention to provide a system and a system control method that can reduce the burden of unnecessary confirmation work by the care staff corresponding to the event and enable the care to be performed with confidence.

The above object of the present invention is solved by the following means.

(1) A detection unit provided in each of the plurality of observation areas and detecting the movement of the target person in the observation area, and a predetermined event relating to the target person in each of the observation areas based on the output of the detection unit. When it is determined by the determination unit that the event has occurred, the information regarding the output of the detection unit and the information about the target person who has generated the event are transmitted. The management unit receives and displays information on the output of the detection unit and information on the target person from the management unit, and receives an instruction from the information manager regarding the response to the target person to the instruction. An information manager terminal that adds information about the target person as additional information, a mobile terminal carried by a staff member who responds to the target person, and the instructions received by the information manager terminal, and the above. A system having a staff terminal capable of receiving the additional information added to the instruction.

(2) The information about the target person includes special notes in the care record registered in the management unit in the time zone from the present to the time retroactive to a predetermined time, and the information manager terminal uses the information manager terminal as information about the target person. Among the displayed special notes, the information specified by the information manager is accepted as the additional information, and the additional information that can be received by the staff terminal is the information specified by the information manager. The system according to (1).

(3) When the information manager terminal receives information regarding the output of the detection unit, the information manager terminal further displays a selection screen for causing the information manager to select the staff who will respond to the target person. The selection by the information manager is accepted as the instruction, and the comment by the information manager regarding the response to the target person who generated the event to the selected staff is further accepted as the additional information (1). ) Or the system according to (2).

(4) The system according to any one of (1) to (3) above, wherein the detection unit detects a nurse call as the movement of the target person, and the predetermined event includes the nurse call.

(5) A control method for a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal carried by a staff member who responds to a target person, by the detection unit. Based on the step (a) of detecting the movement of the target person in each of the observation areas and the output of the detection unit, it is determined whether or not a predetermined event related to the target person has occurred in each of the observation areas. In step (b) and when it is determined that the predetermined event has occurred in step (b), the information regarding the output of the detection unit and the information regarding the target person who generated the event are managed. The target person who generated the event while receiving and displaying the information regarding the output of the detection unit and the information about the target person by the step (c) of transmitting to the person terminal and the information manager terminal. The step (d) of receiving the instruction by the information manager regarding the response to the instruction and adding the information about the target person to the instruction as additional information, the instruction received in the step (d), and the instruction are added to the instruction. A control method including a step (e) of transmitting the additional information to the staff terminal.

When the occurrence of an event is determined from the output of the detection unit provided in the observation area of the care target person, the information on the output of the detection unit and the information on the care target person are displayed, and the response to the care target person is related. An information manager terminal that receives instructions and additional information added to the instructions from the information manager is provided. Then, the instruction and the additional information are transmitted from the information manager terminal to the terminal of the care staff who cares for the care target person. As a result, the burden of unnecessary confirmation work by the care staff who responds to the event can be reduced, and care can be performed with confidence.

It is a figure which shows the whole structure of a watching system. It is a figure which shows the example of the detection part installed around the bed of the room of a care subject. It is a block diagram which shows the schematic structure of the detection part. It is a block diagram which shows the schematic structure of the management server. It is a figure which shows the example of the event list. It is a figure which shows the example of the service record. It is a figure which shows the example of the long-term care work diary. It is a block diagram which shows the schematic structure of the information manager terminal. It is a block diagram which shows the schematic structure of a mobile terminal. It is a flowchart which shows the operation of a watching system. It is a figure which shows the example of the event display screen. It is a figure which shows the example of the care staff selection screen. It is a figure which shows the additional information input screen. It is a figure which shows the example of the correspondence instruction displayed on the care staff terminal.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate description will be omitted. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing an overall configuration of a monitoring system according to the present embodiment, and FIG. 2 is a diagram showing an example of a detection unit installed around a bed in a care subject's room.

As shown in FIG. 1, the monitoring system 1 includes a plurality of detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals (staff terminals) 40. These are connected to each other by wire or wirelessly via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network so as to be able to communicate with each other. The network 50 may include repeaters such as repeaters, bridges, routers or cross-connects that relay communication signals. In the example shown in FIG. 1, the care staff terminal 40 is a network of a detection unit 10, a management server 20, an information manager terminal 30, and a wireless LAN or the like including an access point 51 (for example, a LAN according to the IEEE 802.11 standard). By 50, they are connected to each other so as to be able to communicate with each other.

The watching system 1 is arranged at an appropriate place according to the care target person 70 (target person). The care target person 70 (watch target person) is, for example, a patient who needs nursing care due to illness or injury, a care recipient who needs care due to deterioration of physical ability due to old age, or a person living alone. .. In particular, from the viewpoint of enabling early detection and early coping, the care target person 70 may be a person who needs the detection when a predetermined inconvenient event such as an abnormal state occurs in the person. Therefore, the watching system 1 is suitably arranged in a building such as a hospital, a welfare facility for the elderly, and a dwelling unit according to the type of the care target person 70. In the example shown in FIG. 1, the monitoring system 1 is arranged in a facility building having a plurality of rooms (living rooms) in which a plurality of care recipients 70 are occupying and a plurality of rooms including a care station (also referred to as a nurse station). There is.

The detection unit 10 is arranged in each living room which is an observation area of the care subject 70. In the example shown in FIG. 1, four detection units 10 are arranged in the living rooms of Mr. A, Mr. B, Mr. C, and Mr. D, who are the care target persons 70, respectively. The observation area of the detection unit 10 includes a bed 60. The care staff (staff) 80, who provides nursing or long-term care to the care target person 70, each carry a care staff terminal 40, which is a mobile terminal. However, the position, number, and the like of each configuration included in the monitoring system 1 are not limited to the example shown in FIG. For example, the management server 20 does not have to be located at the care station and may be an external server unit connected to the network 50. Further, the information manager terminal 30 may be omitted, and the management server 20 or the care staff terminal 40 may take on the function.

(Detection unit 10)
FIG. 3 is a block diagram showing a schematic configuration of the detection unit. As shown in the figure, the detection unit 10 includes a control unit 11, a communication unit 12, a camera 13, a care call unit 14, and a voice input / output unit 15, which are connected to each other by a bus.

The control unit 11 is composed of a CPU (Central Processing Unit) and a memory such as a RAM (Random Access Memory) and a ROM (Read Only Memory), and controls and performs arithmetic processing of each part of the detection unit 10 according to a program. The control unit 11 may further include an HDD (Hard Disk Drive) as a memory.

The communication unit 12 is an interface circuit (for example, a LAN card) for communicating with other devices such as a management server 20, an information manager terminal 30, or a care staff terminal 40 via a network 50.

The camera 13 is arranged on the ceiling or the upper part of the wall of the living room, for example, and photographs the bed 60 of the care subject 70 as an observation area, and outputs a photographed image (image data). Hereinafter, the image taken by the camera 13 is also simply referred to as a “captured image”. The captured image includes an image including the care target person 70. Captured images include still images and moving images. Although the camera 13 is a near-infrared camera, a visible light camera may be used instead of the near-infrared camera, or these may be used in combination.

The control unit 11 recognizes the behavior of the care target person 70 from the captured image taken by the camera 13. This recognizing behavior includes "getting up" from the bed 60, "getting out of bed" away from the bed 60, and "falling" to fall on the floor or the like.

The control unit 11 detects an image silhouette (hereinafter, referred to as “human silhouette”) from a plurality of captured images (moving images). The human silhouette can be detected, for example, by extracting a range of pixels in which the difference is relatively large by the time difference in which the images whose shooting times are before and after are different. The human silhouette may be detected by a background subtraction method that subtracts a background image from a captured image. The recognition of getting up, getting out of bed, and falling is from the posture of the care recipient 70 (for example, standing, sitting, lying down, etc.) from the detected person silhouette, and getting up from the position relative to the installation in the living room such as the bed 60. Recognize the distinction between getting out of bed and falling. These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit. Further, the present invention is not limited to this, and the management server 20 may perform all or most of these recognition processes, and the control unit 11 may only transmit the captured image to the management server 20. When the control unit 11 recognizes any of the actions, the control unit 11 transmits a notification that the action has occurred to the management server 20 or the like.

Here, when the work of the care staff 80 is a care work for the care target person 70, the contents of correspondence regarding each event will be described. "Wake-up" is judged as an event, and if the judgment is within a predetermined time (wake-up time set at the facility (for example, 7:00 to 8:00 am)), morning care is performed. This morning care includes face washing, tooth brushing assistance, denture wearing, change of clothes assistance, and the like. In addition, if it is an event of "getting out of bed", wheelchair transfer and walking assistance may be required. In addition, as regular (regular) events other than the event determined by the detection unit 10, there are beverages, meal assistance, excretion assistance, wheelchair transfer, walking assistance, and postural change (pressure ulcer prevention). For these regular events, an alert may be generated at a fixed time by the care call unit 14 or the like.

The care call unit 14 includes a push button type switch, and detects a care call (nurse call) when the switch is pressed by the care target person 70. Instead of a push-button switch, a voice microphone may be used to detect a care call. When the switch of the care call unit 14 is pressed, that is, when a care call is detected, the control unit 11 sends a notification (care call notification) to the effect that there is a care call via the communication unit 12 and the network 50, such as the management server 20. Send to.

The voice input / output unit 15 is, for example, a speaker and a microphone, and enables a voice call by transmitting and receiving a voice signal to and from the information manager terminal 30 via the communication unit 12. The voice input / output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

Further, the detection unit 10 transmits and receives microwaves to the bed 60 to detect a doppler shift type body motion sensor of the microwave generated by the body movement (for example, respiratory movement) of the care subject 70. You may also prepare for it. With this body movement sensor, the body movement of the chest (up and down movement of the chest) accompanying the breathing movement of the care subject 70 is detected, and the cycle of the body movement of the chest is disturbed or the chest is below a preset threshold value. When the amplitude in the body movement is detected, it is recognized as a microbody movement abnormality.

In the present embodiment, an event that is a change in the state recognized by the detection unit 10 regarding the care target person 70 and should be notified (notified) to the care staff 80 such as getting up, getting out of bed, falling, and abnormal microtremor. Is called an event. The event also includes a care call by the care call unit 14. That is, the detection unit 10 may detect the care call by the subject 70 as the movement of the subject 70 in the observation area. The detection unit 10 transmits (outputs) information on the event that has occurred and a captured image to the management server 20.

(Management server 20)
FIG. 4 is a block diagram showing a schematic configuration of the management server. The management server 20 functions as a management unit and includes a control unit 21, a communication unit 22, and a database 23. The management server 20 may be provided in the same building as the living room for the care recipient 70, or may be provided in a remote location and connectable via a network. For example, the management server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each configuration is communicatively connected to each other by a bus. The database 23 functions as a storage unit, and stores an event list, captured images, and other various information related to the care target person 70 and the care staff 80. Since the other control unit 21 and the communication unit 22 have the same functions as the respective configurations of the detection unit 10, detailed description thereof will be omitted.

The management server 20 functions as a determination unit alone or in cooperation with the detection unit 10, and the events such as getting up, getting out of bed, falling, and a care call recognized by the detection unit 10 are related to which care target person 70. Judge (identify) whether or not. In this determination, the care target person 70 (that is, the resident of the room) associated with the room number in which the detection unit 10 that recognizes the event is installed is determined. Then, the determined event type and the care target person 70 are associated with each other and added to the event list of the database 23. In the present embodiment, when the care target person 70 carries an IC tag, the care target person 70 is determined by reading the IC tag with an RFID reader provided in each room. May be good. When there are a plurality of care target persons 70 in one room in a shared room or the like, the care target person 70 may be determined by arranging the detection unit 10 for each bed 60.

The management server 20 transmits an event notification including the type of event and the basic information of the care target person 70 who generated the event to the information manager terminal 30. The management server 20 may further transmit the captured image to the information manager terminal 30. The event notification constitutes information regarding the output of the detection unit 10. The information regarding the output of the detection unit 10 may include a captured image.

FIG. 5 is a diagram showing an example of an event list.

The event list contains event information and tagged images for each event that occurs.

The event information includes the event ID, the room number, the care recipient, the type of event, and the date and time of occurrence (event detection time). In the column of the care target person, the name is described as the identification information (basic information) for identifying the care target person 70, but the care target person's ID or room number may be used. The tagged image is a captured image associated with the event, for example, a captured image in which the event is detected. The management server 20 may retain the tagged image without erasing it until instructed to erase it.

The management server 20 records the service record and the long-term care business diary in the database 23. The service record and the long-term care work diary constitute the long-term care record.

FIG. 6 is a diagram showing an example of a service record. The service record records all the contents taken care of by the care staff 80 for each care target person 70, and the service record gives a bird's-eye view of the state of the care target person 70 in one day. As will be described later, the service record is input by the care staff 80 from each care staff terminal 40. The service records input to the care staff terminal 40 are transmitted to the management server 20, aggregated as a daily service record for each care target person 70, and recorded in the database 23.

The service record records the name of the care recipient 70, the date of care, the service record classification, the time of care, the recorded content, the recorder, and the designation of special notes. The service record classification is a classification of the type of care, and includes, for example, a long-term care record and a support record. The recorded content broadly includes the content related to care, for example, the content of care, the reaction and appearance of the care subject 70 to the care, and the result of vital check.

In the service record, a check box for checking the record that should be a special note for each recorded item is provided in the special note column. The record specified as a special note by checking the check box is reflected as the content of the special note in the long-term care business diary. Special notes may be specified for records that should be shared by all care staff 80, for example, points where the care recipient 70 has changed from usual. In the example of FIG. 6, the record that Mr. A of 101 took a rest from recreation and that the result of the body temperature measurement at 15:15 was 36.8 ° C, which was a little higher than usual, was designated as a special note. ing. Special notes constitute information about the subject.

FIG. 7 is a diagram showing an example of a long-term care work diary. The long-term care work diary is a record that gives a bird's-eye view of the entire facility's daily life, and includes special notes on care. In the example of FIG. 7, the fields other than the fields related to the recording of special notes are left blank, but this is for the sake of simplicity, and all the contents to be recorded are recorded. Further, as for the record of special notes, more records can be actually made, but the example of FIG. 7 shows a part of the example of the record of special notes.

Special notes are specified in the service record, as described above. Special notes can be added from the input unit (not shown) of the management server 20. The long-term care work diary can be added and modified from the input unit of the management server 20.

In the example of FIG. 7, Mr. A of 101, who was specified as a special note in the service record shown in FIG. 6, took a rest from recreation, and the result of the body temperature measurement at 15:15 was 36.8 ° C., which is usually The record that it is a little higher is reflected in the nursing care work diary.

In the long-term care work diary, special notes about the care target person 70 in the facility other than Mr. A of 101 are also recorded. The long-term care work diary contains the main contents shared when the care staff 80 takes over.

(Information manager terminal 30)
FIG. 8 is a block diagram showing a schematic configuration of an information manager terminal. The information manager terminal 30 is a so-called PC (Personal Computer), and includes a control unit 31, a communication unit 32, a display unit 33, an input unit 34, and an audio input / output unit 35, which are connected to each other by a bus. .. The control unit 31 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10.

The communication unit 32 is an interface for various local connections such as a network interface for wired communication according to a standard such as Ethernet (registered trademark) and a wireless communication interface according to a standard such as Bluetooth (registered trademark) and 802.11, and is a network. Communicate with each terminal connected to 50.

The display unit 33 is, for example, a liquid crystal display, and displays various information including event notifications and captured images.

The input unit 34 includes a keyboard, a numeric keypad, a mouse, and the like, and inputs various information.

The audio input / output unit 35 is, for example, a headset including a speaker and a microphone. The voice input / output unit 35 acquires (detects) the voice of the information manager 90 with a microphone, and transmits the voice signal of the acquired voice to the detection unit 10. The audio input / output unit 35 outputs the audio signal received from the detection unit 10 by the speaker.

In the present embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various information in the facility to the information manager 90, and accepts input such as instructions. Here, the information manager 90 is a manager who supervises a plurality of care staff 80s. The information manager 90 may manage not only one facility but also the care staff 80 working in a plurality of facilities in an integrated manner. The information manager 90 may also be called a care director.

In addition, the display unit 33 and the input unit 34 display event notifications and captured images received from the management server 20, display various operation screens, and accept various operations through the operation screens. The operation screen includes an event display screen, a staff selection screen, and an additional information input screen, which will be described later. The various operations include an instruction to have the care staff 80 care for the event, an instruction to select the care staff 80 to care for the event, and an instruction to add additional information.

Further, when the care staff 80 or the technical staff attaches the detection unit 10 to each room (living room) through the information manager terminal 30, the care staff 80 or the technical staff or the like associates the room number with the detection unit 10 or sets the bed 60 or the like. The position information of the installation object in the living room, that is, the contour information of the upward view by the camera 13 on the ceiling is calibrated and designated. In addition, identification information such as the name and ID number of the care target person 70 who is hospitalized or resident is also associated with each room number.

(Care staff terminal 40)
FIG. 9 is a block diagram showing a schematic configuration of a mobile terminal. The care staff terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, and a voice input / output unit 45, which are connected to each other by a bus. The control unit 41 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, and a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43 composed of a liquid crystal or the like. Various instructions are displayed to the care staff 80 by the display unit 43 and the input unit 44. Further, the display unit 43 and the input unit 44 display various operation screens displaying a list of a plurality of events included in the event list, and accept various operations through the operation screens. The voice input / output unit 45 is, for example, a speaker and a microphone, and enables voice communication by the care staff 80 with another care staff terminal 40 via the wireless communication unit 42. The voice input / output unit 45 can enable a voice call by the care staff 80 and the information manager 90 with the information manager terminal 30. The care staff terminal 40 is a device that functions as a user interface of the watching system 1, and can be configured by a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

The detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 may include components other than the above components, or may not include a part of the above components. May be good.

The operation of the watching system will be described.

FIG. 10 is a flowchart showing the operation of the watching system. For simplicity of explanation, in the example of FIG. 10, a flowchart when the event is a care call is shown.

The detection unit 10 captures a captured image (S1) and transmits it to the management server 20 (S2). When the detection unit 10 detects a care call (S3), the detection unit 10 transmits a care call notification to the management server 20 (S4).

The management server 20 determines that an event has occurred by receiving the received care call notification (S5). That is, the management server 20 determines that the event has occurred by recognizing that the care call event has occurred and the care target person 70 in which the event has occurred, based on the care call notification.

When the management server 20 determines that an event has occurred, the management server 20 extracts the event notification and special notes regarding the care target person 70 who generated the event from the nursing care business diary recorded in the database 23. And send (S6).

When the information manager terminal 30 receives the event notification and the special notes from the management server 20 (S6), the information manager terminal 30 displays the event notification and the special notes on the event display screen (S7).

FIG. 11 is a diagram showing an example of an event display screen.

In the example of the event display screen of FIG. 11, by displaying "There was a care call for Mr. A.", "Care call" is displayed as the event type, and "Care call" is displayed as the information of the care target person 70 who generated the event. "Mr. A" is displayed respectively. In addition, special notes regarding Mr. A are displayed. In the example of FIG. 11, the event display screen also displays a photographed image of the living room of Mr. A, who is the care target person 70 who generated the event. The captured image is transmitted from the management server 20 to the information manager terminal 30.

On the event display screen, a button may be displayed for the information manager 90 to select whether or not to instruct the care staff 80 to care for the care target person 70 (correspondence to the care target person 70). When the information manager 90 determines that the care staff 80 is instructed to take care of the care target person 70 based on the captured image or the like, the information manager 90 selects the "instruct" button and further selects the "OK" button. .. When the information manager 90 determines that the care call does not require special care for the care target person 70, the "do not instruct" button may be selected, and the "OK" button may be selected.

An event list (see FIG. 5) may be further displayed on the event display screen. The information manager terminal 30 can acquire the event list from the database 23 of the management server 20 and display the event list on the event display screen.

When the care target person 70 is an elderly person who needs long-term care, the physical function and cognitive function differ greatly depending on the care target person 70. In such a situation, even if the types of events notified by the detection unit 10 are the same, it is determined whether or not care is necessary in consideration of the situation of the care target person 70. There is a need. Under such circumstances, it is difficult to accurately judge and respond to only the limited information from the detection unit 10, that is, the information of the event type, and even for an event that is not actually necessary. The care staff 80 was required to respond.

In addition, the care staff 80 who provide long-term care also has differences in skills and experience (years of work experience), and there are many job changes, and even veterans need time to get used to the new workplace and environment. Furthermore, the physical strength and energy (mind) will change depending on the elapsed time from the work on the day. Under such circumstances, the care staff 80 itself handled the uniform notification (response request) accompanying the occurrence of the event at its own discretion. Under such circumstances, there is a risk that the response may vary or omission may occur depending on the skills of the 80 individual care staff.

In this embodiment, in view of such a situation, the information manager 90 displays the event information (event notification) that can recognize the situation of the care target person 70 and the captured image on the information manager terminal 30. Appropriate judgment can be made, and it is possible to prevent variations in care response and omissions.

When the "instruct" button is selected and the "OK" button is selected on the event display screen, the information manager terminal 30 sets the care staff 80 who cares for the care target person 70 to the information manager 90. Display the care staff selection screen for selecting. (S8).

The information manager terminal 30 accepts the selection of the care staff 80 to care for the care target person 70 by the information manager 90 on the care staff selection screen (S9).

FIG. 12 is a diagram showing an example of a care staff selection screen.

On the selection screen, a button for selecting each care staff 80 is displayed, and the information manager 90 selects one of the buttons and further selects the "OK" button to care for the care target person 70. Instructions for selecting the care staff 80 to perform the above are input. The instruction for selecting the care staff 80 is an instruction for responding to the event to the selected care staff 80 (hereinafter, referred to as a “response instruction”), and constitutes an instruction for responding to the target person.

When the information manager terminal 30 accepts the selection of the care staff 80 on the selection screen (S9), the information manager terminal 30 displays the additional information input screen (S10).

FIG. 13 is a diagram showing an additional information input screen.

In the example of FIG. 13, the additional information is displayed to the information manager 90 by displaying "Please select the additional information to be sent to the staff A who cares for Mr. A" on the additional information input screen. Is prompting for input. The additional information is information that is added to the response instruction and transmitted to the care staff terminal 40. The additional information may include special notes recorded in the long-term care work diary and comments by the information manager 90 in responding to the event. As will be described later, the additional information is added to the response instruction and transmitted to the care staff terminal 40 of the care staff 80 selected on the care staff selection screen. As a result, the information included in the event notification is not always sufficient, and information effective for responding to the event can be provided to the care staff 80 as additional information.

On the additional information input screen, the special notes recorded in the long-term care work diary are displayed. The displayed special notes may be special notes in the long-term care business diary registered in the database 23 of the management server 20 in the time zone from the present to the time retroactive to a predetermined time. The predetermined time may be, for example, any time of 24 hours to 48 hours. In addition, a check box for selecting the special notes to be added to the corresponding instruction as additional information is displayed. The information manager 90 checks the check box of the special notes to be selected as additional information, and selects the OK button. As a result, the special notes for which the check box is checked are accepted as additional information. In the example of FIG. 13, all the special notes recorded in the long-term care work diary are selected as additional information.

The information manager terminal 30 can use all the special notes received from the management server 20 as the additional information even when the special notes to be added as the additional information are not selected by the information manager 90. In this case, when the special notes are displayed on the additional information input screen, the check box for selecting the additional information to be added to the corresponding instruction is not displayed.

The additional information input screen is provided with an additional information input field for accepting comments by the information manager 90 in response to the event as additional information. In the example of FIG. 13, in the additional information input field, the comment "Mr. A has an old wound on his right foot, so be careful when transferring." Is input by the information manager 90. When a comment is input in the additional information input field and the OK button is selected, the comment input in the additional information input field is accepted as additional information.

It should be noted that items to be noted according to the personality and physical characteristics of each care target person 70, and care procedures according to each care target person 70 are registered in advance in the database 23 of the management server 20. Then, on the additional information input screen, the items to be noted and the care procedure may be displayed together with a check box that allows selection of whether to add the items to be noted and the care procedure as additional information to the response instruction. At this time, a check box may be displayed so that the matters to be noted and a part of the care procedure can be selected as additional information.

The information manager terminal 30 adds the additional information received on the additional information input screen to the corresponding instruction (S11), and transmits the additional information to the management server 20 (S12).

The management server 20 transmits a response instruction to the care staff terminal A of the selected care staff 80 (S13). As a result, the care staff terminal A receives the response instruction, and the care staff terminal A displays additional information together with the instruction for responding to the event to the selected care staff 80 included in the response instruction. As a result, the care staff 80 carrying the care staff terminal A recognizes the instruction for responding to the event and the additional information. The care staff 80 who recognizes the response instruction enters the room of the care target person 70 and performs care according to the instruction. The response instruction is not transmitted to the care staff terminal B of the care staff 80 that is not selected on the selection screen.

FIG. 14 is a diagram showing an example of a response instruction displayed on the care staff terminal.

In the example of FIG. 14, "There was a care call from Mr. A in Room 101. Please respond." Is displayed, and the care staff 80 is instructed to respond to the event. Further, as additional information, special notes selected by the information manager 90 are displayed. Further, as additional information, a comment by the information manager 90 in responding to the event is displayed.

This embodiment has the following effects.

When the occurrence of an event is determined from the output of the detection unit provided in the observation area of the care target person, the information on the output of the detection unit and the information on the care target person are displayed, and the response to the care target person is related. An information manager terminal that receives instructions and additional information added to the instructions from the information manager is provided. Then, the instruction and the additional information are transmitted from the information manager terminal to the terminal of the care staff who cares for the care target person. As a result, the burden of unnecessary confirmation work by the care staff who responds to the event can be reduced, and care can be performed with confidence.

In addition, the information about the subject includes special notes in the long-term care record registered in the management department in the time zone from the present to the time retroactive to the predetermined time. The information manager terminal further accepts the information specified by the information manager among the special notes displayed as the information about the target person as additional information. Then, the additional information that can be received by the staff terminal is the information specified by the information manager. As a result, it is possible to make the staff corresponding to the target person recognize the additional information reflecting the useful information including the latest state of the target person and to respond to the target person.

Further, when the information manager terminal receives the information regarding the output of the detection unit, the information manager further displays a selection screen for allowing the information manager to select the staff who will respond to the target person. Then, the selection by the information manager is accepted as an instruction, and the comment by the information manager regarding the response to the target person for the selected staff is further accepted as additional information. As a result, the information manager can give appropriate advice to the care staff.

In addition, the care call is detected as a predetermined event. As a result, the burden of unnecessary confirmation work by the care staff who responds to the care call can be reduced, and care can be performed with confidence.

The configuration of the monitoring system described above is the main configuration described in explaining the features of the above-described embodiment, and is not limited to the above-mentioned configuration, and can be variously modified within the scope of the claims. In addition, it does not exclude the configuration provided in a general monitoring system.

For example, in the present embodiment, the management server 20 of the monitoring system 1 functions as a determination unit, and the management server 20 is provided with the database 23. However, the management server 20 and the database are omitted, and the information manager terminal 30 or the information manager terminal 30 or Any detection unit 10 may function as a determination unit or include a database.

Further, in the above-described embodiment, the detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 have been described as one device each. However, this embodiment is not limited to this. For example, for each configuration, an information processing device that executes various determination processes and a device that executes other processes may be configured separately. In this case, the information processing device and the device that executes other processing are connected via a wire or wirelessly.

Further, the process in the monitoring system 1 according to the above-described embodiment may include steps other than the steps in the above-mentioned flowchart, or may not include a part of the above-mentioned steps. Further, the order of the steps is not limited to the above-described embodiment. Further, each step may be executed as one step in combination with other steps, may be executed by being included in other steps, or may be executed by being divided into a plurality of steps.

In addition, the database 23 contains the status of the care recipient 70 (index of age, physical function, and cognitive function), the experience value of the care staff 80 (years of work experience, years of work experience), and the elapsed time on duty (from the shift work). The time) may be stored and displayed on the information manager terminal 30 together with the event notification. As a result, the information manager 90 can more appropriately determine the response to the event and appropriately instruct the care staff 80.

Further, the means and methods for performing various processes in the monitoring system 1 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versail Disc) -ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk. Further, the above program may be provided as a single application software, or may be incorporated into the software of a device such as a detection unit as one function.

This application is based on a Japanese patent application filed on May 9, 2018 (Japanese Patent Application No. 2018-090754), the disclosure of which is referenced and incorporated as a whole.

1 Watching system,
10 detector,
11 Control unit,
12 Communication Department,
13 camera,
14 Care Call Department,
15 Audio input / output section,
20 management server,
21 Control unit,
22 Communication Department,
23 database,
30 Information manager terminal,
31 Control unit,
32 Communication Department,
33 Display,
34 Input section,
35 Audio input / output section,
40 Care staff terminal,
41 Control unit,
42 Wireless Communication Department,
43 Display,
44 Input section,
45 Audio input / output unit,
50 networks,
51 access points,
60 beds,
70 Care recipients,
80 care staff,
90 Information manager.

Claims (5)

A detection unit provided in each of the plurality of observation areas and detecting the movement of the subject in the observation area,
Based on the output of the detection unit, a determination unit that determines whether or not a predetermined event related to the target person has occurred in each of the observation areas, and a determination unit.
When the determination unit determines that the event has occurred, the management unit that transmits the information regarding the output of the detection unit and the information regarding the target person who generated the event, and the management unit.
Information on the output of the detection unit and information on the target person are received and displayed from the management unit, and an instruction by the information manager regarding the response to the target person is received, and the instruction relates to the target person. An information manager terminal that adds information as additional information,
A mobile terminal carried by a staff member who responds to the target person, and a staff terminal capable of receiving the instruction received by the information manager terminal and the additional information added to the instruction.
System with. The information about the subject includes special notes in the long-term care record registered in the management department in the time zone from the present to the time retroactive to a predetermined time.
The information manager terminal accepts the information specified by the information manager among the special notes displayed as the information about the target person as the additional information.
The system according to claim 1, wherein the additional information that can be received by the staff terminal is information designated by the information manager. When the information manager terminal receives information regarding the output of the detection unit, the information manager terminal further displays a selection screen for causing the information manager to select the staff who responds to the target person, and further displays the information management. According to claim 1 or 2, the selection by the person is accepted as the instruction, and the comment by the information manager regarding the response to the target person who generated the event to the selected staff is further accepted as the additional information. Described system. The detection unit detects the nurse call as the movement of the subject, and
The system according to any one of claims 1 to 3, wherein the predetermined event includes the nurse call. It is a control method of a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal carried by a staff member who responds to a target person.
The step (a) of detecting the movement of the target person in each of the observation areas by the detection unit, and
A step (b) of determining whether or not a predetermined event related to the target person has occurred in each of the observation areas based on the output of the detection unit, and
When it is determined in the step (b) that the predetermined event has occurred, the step of transmitting the information regarding the output of the detection unit and the information about the target person who generated the event to the information manager terminal. (C) and
The information manager terminal receives and displays information on the output of the detection unit and information on the target person, and receives an instruction from the information manager regarding the response to the target person who has generated the event. In step (d), the information about the target person is added to the instruction as additional information.
A step (e) of transmitting the instruction received in the step (d) and the additional information added to the instruction to the staff terminal.
Control methods including.

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