JPWO2019216058A1 - System and system control method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system capable of ensuring fairness among care staff and a control method of the system. An information manager terminal 30 of a monitoring system 1 receives and displays information on an output of a detection unit 10 and information on the status of a care staff 80, and also relates to care of a care target person 70 who has generated an event. The instruction is received from the information manager 90. The care staff terminal 40 is a mobile terminal carried by the care staff 80 who cares for the care target person 70, and is configured to be able to receive an instruction received by the information manager terminal 30.

Description

The present invention relates to a system and a method of controlling the system. In particular, the present invention relates to a system that cares for a subject and a method of controlling the system.

In Japan, the longevity of life has become remarkable due to the improvement of living standards, the improvement of sanitary environment, and the improvement of medical standards due to the high economic growth after the war. For this reason, coupled with the decline in the birth rate, the aging society has a high aging rate. In such an aging society, it is expected that the number of people requiring long-term care will increase due to illness, injury, aging, and the like.

People requiring long-term care may fall while walking or fall out of bed and get injured in facilities such as hospitals and welfare facilities for the elderly. Therefore, the development of a system for detecting the condition of the long-term care recipient or the like is being promoted so that the nurse or the caregiver can immediately rush to such a condition when the long-term care recipient or the like becomes such a state.

In the nurse call system disclosed in Patent Document 1 as such a system, it is determined whether or not the patient has woken up or got out of bed from the image taken by the camera installed on the patient's bed. Then, when the person gets up or gets out of bed, the image taken by the camera is displayed on the nurse call master unit provided in the nurse station.

Japanese Unexamined Patent Publication No. 2014-90913

However, in the nurse call system disclosed in Patent Document 1, even when a specific patient gets up or gets out of bed, the caregiver or the nurse (hereinafter referred to as "care staff") is uniformly notified. .. For this reason, the care staff who are uniformly notified will subjectively judge whether or not to provide care based on their own situation, and there is a problem that fairness is not guaranteed among the care staff. ..

In particular, there are some notifications from each target person that need to be dealt with and some that are unnecessary, and as a result of all notifications reaching the terminals of all staff members, there is a lot of unnecessary information as a result when viewed individually by staff members, which is important. There is a risk of overlooking information. In addition, even if the notifications are of the same type, in the case of elderly people who need long-term care, the physical function and cognitive function differ greatly depending on the resident, so the notification situation also varies. As a result, whether care is necessary or not, and what kind of care is necessary even if it is necessary, differs from case to case. It is difficult to accurately judge and respond to them only with the limited information from the sensor. On the other hand, care itself is a one-on-one task, and when something goes wrong, the individual who responds is likely to be responsible, and the staff is constantly under the pressure of receiving and responding to numerous notifications. , It will be a heavy burden mentally and physically.

The present invention has been made in view of the above-mentioned problems. Therefore, it is an object of the present invention to provide a system and a method of controlling the system that can ensure fairness among care staff.

The above object of the present invention is achieved by the following means.

(1) The target person in each of the observation areas based on the output of the first detection unit provided in each of the plurality of observation areas and detecting the movement of the target person in the observation area and the output of the first detection unit. When the determination unit determines whether or not a predetermined event has occurred and the information regarding the status of the staff who responds to the target person is acquired and the determination unit determines that the event has occurred, the first A management unit that transmits information on the output of the detection unit and information on the status of the staff, and information on the output of the first detection unit and information on the status of the staff are received and displayed from the management unit, and are displayed. The information manager terminal that receives an instruction regarding the response to the target person who generated the event from the information manager, and the mobile terminal that is carried by the staff and received by the information manager terminal. A system with a receivable staff terminal.

(2) The system according to (1) above, wherein the information regarding the status of the staff includes information regarding the condition of the staff.

(3) The system according to (2) above, wherein the information regarding the condition of the staff includes historical information regarding the condition of the staff within a predetermined period.

(4) The system according to any one of (1) to (3) above, wherein the information regarding the status of the staff includes information regarding the operating status of the staff.

(5) The staff terminal acquires information on the status of the staff by receiving input of information on the status of the staff from the staff, and the management unit acquires the status of the staff acquired by the staff terminal. The system according to any one of (1) to (4) above, which acquires information about the above.

(6) The system according to (5) above, wherein the staff terminal receives the input from the staff when the staff goes to work.

(7) The system according to (5) or (6) above, wherein the staff terminal receives the input from the staff when the situation of the staff changes.

(8) Further having a second detection unit that detects the movement of the staff, the management unit corrects the information regarding the situation of the staff acquired from the staff terminal based on the output of the second detection unit. , The system according to any one of (5) to (7) above, which transmits the corrected information on the situation of the staff to the information manager terminal.

(9) The second detection unit for detecting the movement of the staff is further provided, and the management unit acquires information on the situation of the staff based on the output of the second detection unit (1) to (1). The system according to any one of 7).

(10) The system according to any one of (1) to (9) above, wherein the first detection unit detects a nurse call by the target person as a movement of the target person.

(11) A control method for a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal which is a mobile terminal carried by a staff member who responds to a target person. Based on the step (a) of acquiring information on the situation of the staff, the step (b) of detecting the movement of the target person in each of the observation areas by the detection unit, and the output of the detection unit. A step (c) for determining whether or not a predetermined event related to the target person has occurred in each of the observation areas, and information regarding the output of the detection unit when it is determined that the event has occurred in the step (c). The step (d) of transmitting the information about the status of the staff acquired in the step (a) to the information manager terminal, and the detection transmitted in the step (d) by the information manager terminal. The information manager gives an instruction from the information manager regarding the step (e) of receiving and displaying the information regarding the output of the unit and the information regarding the status of the staff, and the response to the target person who generated the event by the information manager terminal. A control method including a step (f) of receiving and a step (g) of transmitting the instruction received in the step (f) to the staff terminal.

In the monitoring system according to the present invention, when a predetermined event related to the care target person occurs, information on the output of the detection unit and care staff status information are transmitted to the information manager terminal. Then, the information manager terminal displays the information regarding the output of the detection unit and the care staff status information, and receives the instruction regarding the care of the care target person who generated the event from the information manager. Therefore, the monitoring system can prompt the information manager to give objective instructions based on the care staff status information when a predetermined event related to the care target person occurs. As a result, the monitoring system does not require the care staff to subjectively judge whether or not care should be performed, and the fairness among the care staff can be ensured.

It is a figure which shows the whole structure of a watching system. It is a figure which shows the example of the detection part installed in the room of a care subject. It is a block diagram which shows the schematic structure of the detection part. It is a block diagram which shows the schematic structure of the management server. It is a block diagram which shows the schematic structure of the information manager terminal. It is a block diagram which shows the schematic structure of a care staff terminal. It is a sequence chart which shows the processing procedure of a monitoring system. It is a figure which shows an example of the screen displayed on the care staff terminal. It is a figure which shows an example of the screen displayed on the care staff terminal. It is a figure which shows an example of the screen displayed on the care staff terminal. It is a figure which shows an example of the screen displayed on the information manager terminal. It is a figure which shows another example of the screen displayed on the care staff terminal.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate description will be omitted. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

(overall structure)
FIG. 1 is a diagram showing an overall configuration of a monitoring system according to the present embodiment, and FIG. 2 is a diagram showing an example of a detection unit installed around a bed in a care subject's room.

As shown in FIG. 1, the monitoring system 1 includes a plurality of detection units 10, a management server 20, an information manager terminal 30, and one or more care staff terminals (staff terminals) 40. These are connected to each other by wire or wirelessly via a network 50 such as a LAN (Local Area Network), a telephone network, or a data communication network so as to be communicable with each other. The network 50 may include repeaters such as repeaters, bridges, routers or cross-connects that relay communication signals. In the example shown in FIG. 1, the care staff terminal 40, the detection unit 10, the management server 20, and the information manager terminal 30 are mutually connected to each other in a wireless LAN including an access point 51 (for example, a LAN according to the IEEE 802.11 standard). It is communicably connected by the network 50.

The watching system 1 is arranged at an appropriate place according to the care target person (target person, watching target person) 70. The care target person 70 is, for example, a patient who needs nursing care due to illness or injury, a care recipient who needs nursing care due to deterioration of physical ability due to old age, or a person living alone. In particular, from the viewpoint of enabling early detection and early coping, the care target person 70 may be a person who needs the detection when a predetermined inconvenient event such as an abnormal state occurs in the person. Therefore, the watching system 1 is suitably arranged in a building such as a hospital, a welfare facility for the elderly, and a dwelling unit according to the type of the care target person 70. In the example shown in FIG. 1, the watching system 1 is arranged in a facility including a plurality of rooms (living rooms) in which a plurality of care target persons 70 are accommodated and a plurality of rooms including a care station (also referred to as a nurse station).

The detection unit 10 is arranged in each living room which is an observation area of the care subject 70. In the example shown in FIG. 1, four detection units 10 are arranged in the living rooms of Mr. A, Mr. B, Mr. C, and Mr. D, who are the care target persons 70, respectively. The observation area of the detection unit 10 includes a bed 60. The care staff (staff) 80, who provides nursing or nursing care to the care target person 70, each carry a care staff terminal 40, which is a mobile terminal. However, the position, number, and the like of each configuration included in the monitoring system 1 are not limited to the example shown in FIG. For example, the management server 20 does not have to be located at the care station and may be an external server unit connected to the network 50.

(Detection unit 10)
FIG. 3 is a block diagram showing a schematic configuration of the detection unit. As shown in the figure, the detection unit 10 (first detection unit) includes a control unit 11, a communication unit 12, a camera 13, a care call unit 14, and a voice input / output unit 15, which are connected to each other by a bus. Has been done.

The control unit 11 is composed of a memory such as a CPU (Central Processing Unit), a RAM (Random Access Memory), and a ROM (Read Only Memory), and controls and performs arithmetic processing of each part of the detection unit 10 according to a program. The control unit 11 may further include an HDD (Hard Disk Drive) as a memory.

The communication unit 12 is an interface circuit (for example, a LAN card) for communicating with other devices such as a management server 20, an information manager terminal 30, or a care staff terminal 40 via a network 50.

The camera 13 is arranged on the ceiling or the upper part of the wall of the living room, for example, and photographs the bed 60 of the care subject 70 directly below as an observation area, and outputs a photographed image (image data). This captured image (also referred to as "video") includes still images and moving images. Although the camera 13 is a near-infrared camera, a visible light camera may be used instead of the near-infrared camera, or these may be used in combination.

The control unit 11 recognizes the behavior of the care target person 70 from the captured image taken by the camera 13. This recognizing behavior includes "getting up" from the bed 60, "getting out of bed" away from the bed 60, and "falling" to fall on the floor or the like.

The control unit 11 detects an image silhouette (hereinafter, referred to as “human silhouette”) from a plurality of captured images (moving images). The human silhouette can be detected, for example, by extracting a range of pixels in which the difference is relatively large by the time difference in which the images whose shooting times are before and after are different. The human silhouette may be detected by a background subtraction method that subtracts a background image from a captured image. The recognition of getting up, getting out of bed, and falling is from the posture of the care recipient 70 (for example, standing, sitting, lying down, etc.) from the detected person silhouette, and getting up from the position relative to the installation in the living room such as the bed 60. Recognize the distinction between getting out of bed and falling. These recognitions may be performed by a program processed by the CPU of the control unit 11, or may be performed by a built-in processing circuit. In this case, the detection unit 10 functions as a "detection unit" and a "determination unit". Further, the present invention is not limited to this, and the management server 20 may perform all or most of these recognition processes, and the control unit 11 may only transmit the captured image to the management server 20. In this case, the detection unit 10 functions as a "detection unit", and the management server 20 functions as a "determination unit". When the control unit 11 recognizes any type of action, the control unit 11 transmits a notification that the action has occurred to the management server 20 or the like.

Here, when the work of the care staff 80 is a care work for the care target person 70, the contents of correspondence regarding each event will be described. "Wake-up" is judged as an event, and if the judgment is within a predetermined time (wake-up time set at the facility (for example, 7:00 to 8:00 am)), morning care is performed. This morning care includes face washing, tooth brushing assistance, denture wearing, change of clothes assistance, and the like. In addition, if it is an event of "getting out of bed", wheelchair transfer and walking assistance may be required. In addition, as regular (regular) events other than the event determined by the detection unit 10, there are beverages, meal assistance, excretion assistance, wheelchair transfer, walking assistance, and postural change (pressure ulcer prevention). For these regular events, an alert may be generated at a fixed time by the care call unit 14 or the like.

The care call unit 14 includes a push button type switch, and detects a care call (nurse call) when the switch is pressed by the care target person 70. Instead of a push-button switch, a voice microphone may be used to detect a care call. When the switch of the care call unit 14 is pressed, that is, when the care call is detected, the control unit 11 transmits a notification to the management server 20 or the like via the communication unit 12 and the network 50.

The voice input / output unit 15 is, for example, a speaker and a microphone, and enables a voice call by transmitting and receiving a voice signal to and from the information manager terminal 30 via the communication unit 12. The voice input / output unit 15 may be connected to the detection unit 10 via the communication unit 12 as an external device of the detection unit 10.

Further, the detection unit 10 transmits and receives microwaves to the bed 60 to detect a doppler shift type body motion sensor of the microwave generated by the body movement (for example, respiratory movement) of the care subject 70. You may also prepare for it. With this body movement sensor, the body movement of the chest (up and down movement of the chest) accompanying the breathing movement of the care subject 70 is detected, and the cycle of the body movement of the chest is disturbed or the chest is below a preset threshold value. When the amplitude in the body movement is detected, it is recognized as a micro movement abnormality.

In the present embodiment, an event that is a change in the state recognized by the detection unit 10 regarding the care target person 70 and should be notified (notified) to the care staff 80 such as getting up, getting out of bed, falling, and abnormal microbody movement. Is called an event. The event also includes a care call by the care call unit 14. That is, the detection unit 10 may detect the care call by the care target person 70 as the movement of the care target person 70 in the observation area. The detection unit 10 transmits information on the event that has occurred to the management server 20.

(Management server 20)
FIG. 4 is a block diagram showing a schematic configuration of the management server. The management server 20 functions as a "management unit" and includes a control unit 21, a communication unit 22, and a database 23. The management server 20 may be provided in the same building as the living room for the care recipient 70, or may be provided in a remote location and connectable via a network. For example, the management server 20 may be a cloud server virtually constructed by a plurality of servers arranged on a network such as the Internet. Each configuration is communicatively connected to each other by a bus. The database 23 functions as a storage unit and stores various information about the event list, the care target person 70, and the care staff 80. Since the other control unit 21 and the communication unit 22 have the same functions as the respective configurations of the detection unit 10, detailed description thereof will be omitted.

The management server 20 functions as a determination unit alone or in cooperation with the detection unit 10, and the events such as getting up, getting out of bed, falling, and a care call detected by the detection unit 10 are related to which care target person 70. Judge (identify) whether or not. In this determination, the care target person 70 (that is, the resident of the room) associated with the room number in which the detection unit 10 that has detected the event is installed is determined. Then, the determined event type and the care target person 70 are associated with each other and added to the event list of the database 23. In the present embodiment, when the care target person 70 carries an IC tag, the care target person 70 is determined by reading the IC tag with an RFID reader provided in each room. May be good. When there are a plurality of care target persons 70 in one room in a shared room or the like, the care target person 70 may be determined by arranging the detection unit 10 for each bed 60.

(Information manager terminal 30)
FIG. 5 is a block diagram showing a schematic configuration of an information manager terminal. The information manager terminal 30 is a so-called PC (Personal Computer), and includes a control unit 31, a communication unit 32, a display unit 33, an input unit 34, and an audio input / output unit 35, which are connected to each other by a bus. .. The control unit 31 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10.

The communication unit 32 is an interface for various local connections such as a network interface for wired communication according to a standard such as Ethernet (registered trademark) and a wireless communication interface according to a standard such as Bluetooth (registered trademark) and 802.11, and is a network. Communicate with each terminal connected to 50.

The display unit 33 is, for example, a liquid crystal display and displays various information. The display unit 33 displays, for example, an image captured by the detection unit 10.

The input unit 34 includes a keyboard, a numeric keypad, a mouse, and the like, and inputs various information.

The audio input / output unit 35 is, for example, a headset including a speaker and a microphone.

In the present embodiment, the information manager terminal 30 is used as a terminal for the information manager 90, displays various information in the facility to the information manager 90, and receives instructions. Further, by transmitting and receiving a voice signal to and from the detection unit 10 or the care staff terminal 40 via the communication unit 32, it is possible to make a voice call with the care staff 80 or the like. Here, the information manager 90 is a manager who supervises a plurality of care staff 80s. The information manager 90 may manage not only one facility but also the care staff 80 working in a plurality of facilities in an integrated manner. The information manager 90 may also be called a care director.

Further, when the care staff 80 or the technical staff attaches the detection unit 10 to each room (living room) through the information manager terminal 30, the care staff 80 or the technical staff or the like associates the room number with the detection unit 10 or sets the bed 60 or the like. The position information of the installation object in the living room, that is, the contour information of the upward view by the camera 13 on the ceiling is calibrated and designated. In addition, identification information such as the name and ID number of the care target person 70 who is hospitalized or resident is associated with each room number.

(Care staff terminal 40)
FIG. 6 is a block diagram showing a schematic configuration of a care staff terminal. The care staff terminal 40 includes a control unit 41, a wireless communication unit 42, a display unit 43, an input unit 44, and a voice input / output unit 45, which are connected to each other by a bus. The control unit 41 includes a CPU, RAM, ROM, and the like as the same configuration as the control unit 11 of the detection unit 10. The wireless communication unit 42 enables wireless communication using standards such as Wi-Fi and Bluetooth (registered trademark), and wirelessly communicates with each device via the access point 51 or directly. The display unit 43 and the input unit 44 are touch panels, and a touch sensor as the input unit 44 is superimposed on the display surface of the display unit 43 composed of a liquid crystal or the like. The display unit 43 and the input unit 44 display the care staff 80 various operation screens displaying a list of a plurality of events included in the event list, and accept various operations through the operation screens. The voice input / output unit 45 is, for example, a speaker and a microphone, and enables voice communication by the care staff 80 with another care staff terminal 40 via the wireless communication unit 42. The care staff terminal 40 is a device that functions as a user interface of the watching system 1, and can be configured by a portable communication terminal device such as a tablet computer, a smartphone, or a mobile phone.

At the start of business, the care staff 80 performs login authentication processing through the assigned care staff terminal 40. The care staff 80 inputs a staff ID and a password through the touch panels (display unit 43, input unit 44) of the care staff terminal 40, and transmits the staff ID and password to the management server 20. The management server 20 collates the authentication information stored in the database 23 and transmits the authentication result according to the authority of the care staff 80 to the care staff terminal 40 to complete the login authentication.

The detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 may include components other than the above components, or may not include a part of the above components. May be good.

(Procedure for monitoring system processing)
Hereinafter, the processing procedure of the monitoring system 1 will be described with reference to FIG. 7. The processing of the watching system 1 is controlled so as to ensure fairness among the care staff 80.

FIG. 7 is a sequence chart showing the processing procedure of the watching system.

As shown in FIG. 7, first, the care staff terminal 40 acquires information on the status of the care staff 80 carrying the care staff terminal 40 (hereinafter referred to as “care staff status information”) (step S101). The care staff terminal 40 acquires the information by receiving the input of the care staff status information from the care staff 80. The care staff status information includes, for example, information on the condition of the care staff 80 (hereinafter referred to as "care staff condition information"), information on the operation status of the care staff 80 (hereinafter referred to as "care staff operation status information"), and the like. Including. Hereinafter, the process of step S101 will be described in detail with reference to FIGS. 8A to 8C.

8A to 8C are diagrams showing an example of a screen displayed on the care staff terminal.

As shown in FIG. 8A, the care staff terminal 40 displays, for example, a login information input screen for login authentication processing. For example, when the care staff 80 goes to work, the care staff terminal 40 displays a login information input screen and accepts the input on the screen from the care staff 80. Since the login status (attendance status) of the care staff 80 is confirmed by inputting the login information, the login information can be information indicating the operation status of the care staff 80. However, the form of the input means displayed by the care staff terminal 40 is not limited to the example of the numeric keypad shown in FIG. 8A.

Further, as shown in FIG. 8B, the care staff terminal 40 displays, for example, an input screen for care staff condition information, and receives input on the screen from the care staff 80. The care staff terminal 40 may display the screen as shown in FIG. 8B after the input of the login information on the screen as shown in FIG. 8A is completed by the care staff 80 who has come to work, for example. The care staff terminal 40 may input care staff condition information by selecting one of three options, "good", "normal", or "bad", which indicates the condition of the care staff 80, for example. In addition, the care staff 80 may be urged. However, the options displayed by the care staff terminal 40 are not limited to the example shown in FIG. 8B.

Further, as shown in FIG. 8C, the care staff terminal 40 displays, for example, an input screen for care staff operation status information, and receives input on the screen from the care staff 80. The care staff terminal 40 may display the screen as shown in FIG. 8C after the input of the login information on the screen as shown in FIG. 8A is completed by, for example, the care staff 80 who has come to work. The care staff terminal 40 has, for example, the care staff operating status by selecting one option from the three options of "in response", "waiting", or "during a break" indicating the operating status of the care staff 80. The care staff 80 may be prompted to enter the information. If the care staff 80 plans to start the care of the care target person 70 (corresponding to the care target person 70) immediately after logging in, the care staff 80 selects "under support" and a predetermined event related to the care target person 70 occurs. If you want to wait until you do, you may select "Waiting" (ie, idle). However, the options displayed by the care staff terminal 40 are not limited to the example shown in FIG. 8C. For example, the care staff terminal 40 may omit the display of the “during break” option.

Further, the timing at which the care staff terminal 40 receives an input from the care staff 80 is not limited to the time when the care staff 80 goes to work. For example, the care staff 80 may input the changed care staff status information to the care staff terminal 40 when the situation such as its own condition or operating status changes, and the care staff terminal 40 inputs the information. May be accepted. That is, the care staff status information can be real-time information.

Subsequently, the care staff terminal 40 transmits the care staff status information acquired in step S101 to the management server 20 (step S102). The management server 20 acquires the care staff status information received from the care staff terminal 40. The management server 20 may store the acquired care staff status information in the database 23 as a storage unit. Each time the management server 20 acquires the care staff condition information, the database 23 stores the history information regarding the condition of the care staff 80 within a predetermined period (hereinafter referred to as "care staff condition history information"). ) Accumulate.

Subsequently, the detection unit 10 detects the movement of the care target person 70 in the observation area or the care call by the care target person 70 (step S103). Then, the detection unit 10 outputs the detected movement of the care target person 70 or information regarding the care call to the management server 20 (step S104).

The management server 20 receives information from the detection unit 10 and determines whether or not a predetermined event regarding the care target person 70 has occurred (step S105). Specifically, the management server 20 determines, as the determination unit, whether or not a predetermined event regarding the care target person 70 has occurred in each of the observation areas of the detection unit 10 based on the output of the detection unit 10.

Subsequently, when the management server 20 determines that a predetermined event has occurred in step S105, the management server 20 proceeds to the process of step S106. Then, the management server 20 transmits the information regarding the output of the detection unit 10 and the care staff status information received in step S102 to the information manager terminal 30 together with the information indicating that the event has occurred (step S106). .. The management server 20 manages at least one piece of information regarding the output of the detection unit 10, such as, for example, the name of the detected care recipient 70, the room number, the type of event that occurred, and the time when the event occurred. It is transmitted to the person terminal 30. Further, when the care staff condition history information within a predetermined period is stored in the database 23, the management server 20 may transmit the care staff condition information including the history information to the information manager terminal 30.

Subsequently, the information manager terminal 30 displays a screen including the information received from the management server 20 in step S106 on the display unit 33 (step S107). The information manager terminal 30 executes the process of step S107 in order to prompt the information manager 90 to give an instruction regarding the care of the care target person 70 who generated the event determined in step S105.

FIG. 9 is a diagram showing an example of a screen displayed on the information manager terminal.

As shown in FIG. 9, the display unit 33 of the information manager terminal 30 displays, for example, a screen including a detection information display screen 331, a care staff status information display screen 332, and a selection screen 333.

The detection information display screen 331 displays at least one piece of information such as the name of the detected care target person 70, the room number, the type of event that occurred, and the time when the event occurred, as information related to the output of the detection unit 10. ..

The care staff status information display screen 332 displays care staff status information including, for example, care staff condition information, care staff operation status information, and the like. On the care staff status information display screen 332, as care staff condition information including history information, symbols such as "good" for "+", "normal" for "0" or "・", and "bad" for "-" It may be displayed by a number or the like. Further, the care staff status information display screen 332 may display the care staff condition history information by a graph such as a bar graph or a line graph, or may display it by both symbols, numbers and the like and a graph. The care staff status information display screen 332 may display only information about the logged-in care staff 80. Alternatively, the care staff status information display screen 332 may display information about all the care staff 80 while graying out the information about the care staff 80 who is logged out.

The selection screen 333 is a screen for receiving an instruction regarding the care of the care target person 70 who has generated the event from the information manager 90. The selection screen 333 may display only the option of instructing the care staff 80 who is logged in as an option when instructing the care staff 80 to care for the care target person 70. Alternatively, the selection screen 333 may display the options for instructing all the care staff 80, while graying out the options for instructing the care staff 80 who are logged out. That is, the selection screen 333 selects whether or not to instruct the care staff 80 to care for the care target person 70, and / or selects the care staff 80 who cares for the care target person 70 to the information manager 90. Display the screen (function) to make it.

Subsequently, the information manager terminal 30 receives an instruction regarding care input from the information manager 90 via the input unit 34 (step S108).

The information manager terminal 30 gives an instruction regarding care on the selection screen 333 to select whether or not to instruct the care staff 80 to care for the care target person 70 and to select the care staff 80 who cares for the care target person 70. Is accepted from the information manager 90. The information manager terminal 30 receives, for example, the selection (pressing) of each soft key on the selection screen 333, which is performed via the input unit 34, as an instruction regarding care.

For example, the information manager 90 preferentially gives priority to the care staff 80 whose operating status is "waiting" as the care staff 80 who cares for the care target person 70 based on the care staff status information displayed in step S107. You may choose. This is because the waiting care staff 80 can immediately start the care of the care target person 70. In this case, the information manager terminal 30 can accept from the information manager 90 the selection to instruct the care staff 80 to take care. In the example shown in FIG. 9, the care staff a whose operating status is “standby” may be selected.

Further, the information manager terminal 30 may accept from the information manager 90, for example, a choice to instruct care to the care staff 80 who is in better condition today. Alternatively, the information manager terminal 30 may accept from the information manager 90, for example, a choice to instruct care to the care staff 80 who is in the best condition within a predetermined period. The predetermined period may be an arbitrary period, for example, the past one week including the day when the event related to the care subject 70 occurs, the past six days not including the day, and the like. In the example shown in FIG. 9, care staff b may be selected as the best care staff 80 in the past week including the day.

In addition, the information manager terminal 30 manages information, for example, when there are two or more care staff 80s whose operating status is "standby", the information management terminal 30 selects to instruct care to the care staff 80 who is in better condition today. You may accept from person 90. Alternatively, the information manager terminal 30 becomes a care staff 80 who is in a better condition within a predetermined period, for example, when there are two or more care staff 80s whose operating status is "standby" and whose condition is "good" today. The information manager 90 may accept the option of instructing care.

The information manager terminal 30 provides information on the care staff 80 whose operating status is "waiting", the care staff 80 who is in good condition today, the care staff 80 who is in the best condition within a predetermined period, and the like. It may be highlighted on the status information display screen 332. Then, the information manager terminal 30 may accept from the information manager 90 a choice to instruct care to the highlighted care staff 80.

Further, the information manager 90 may determine whether or not the care target person 70 is likely to actually need care based on the information regarding the output of the detection unit 10 displayed in step S107. .. In this case, the information manager terminal 30 may accept a choice not to instruct care from the information manager 90 who has determined that the possibility is low.

Further, when the information manager 90 is in the same facility as the care target person 70, the information manager terminal 30 may accept from the information manager 90 the selection that the information manager 90 himself handles the care. ..

Further, the information manager terminal 30 may first allow the information manager 90 to select only whether or not to instruct the care of the care target person 70 on the selection screen 333. Then, the information manager terminal 30 may display the selection screen of the care staff 80 only when the information manager 90 accepts the selection to instruct care. Alternatively, the information manager terminal 30 does not have to make the information manager 90 select whether or not to instruct the care of the care target person 70 on the selection screen 333, and is premised on instructing the care staff 80. Only the selection screen of the care staff 80 may be displayed. Further, the information manager terminal 30 may end the display of the detection information display screen 331, the care staff status information display screen 332, and the selection screen 333 after receiving the instruction regarding care.

Subsequently, the information manager terminal 30 transmits the instruction received in step S108 to the management server 20 (step S109).

The management server 20 confirms the instruction received from the information manager terminal 30 (step S110). Then, when the information manager terminal 30 accepts the selection to instruct the care staff 80 to take care, the management server 20 transmits the instruction to the care staff terminal 40 carried by the selected care staff 80. (Step S111). If the information manager terminal 30 has not received the selection to instruct the care staff 80 to take care, the monitoring system 1 may end the process as it is.

The care staff terminal 40 may receive the instruction directly from the information manager terminal 30 instead of receiving the instruction from the management server 20 in step S111. That is, the information manager terminal 30 may transmit an instruction to both the management server 20 and the care staff terminal 40 in step S109.

Subsequently, the care staff terminal 40 carried by the selected care staff 80 displays the received instruction on the display unit 43 (step S112). Thereby, it can be confirmed that the care staff 80 has been selected by the information manager 90 as the care staff 80 who cares for the care target person 70. Then, the watching system 1 ends the process.

As described above, in the monitoring system 1, when a predetermined event regarding the care target person 70 occurs, the information regarding the output of the detection unit 10 and the care staff status information are transmitted to the information manager terminal 30. Then, the information manager terminal 30 displays the information regarding the output of the detection unit 10 and the care staff status information, and receives the instruction regarding the care of the care target person 70 who generated the event from the information manager 90. Therefore, the monitoring system 1 can prompt the information manager 90 to give an objective instruction based on the care staff status information when a predetermined event related to the care target person 70 occurs. As a result, the monitoring system 1 does not require the care staff 80 to subjectively judge whether or not care should be performed, and can ensure fairness among the care staff 80.

Further, in the monitoring system 1, the care staff status information includes the care staff condition information. As a result, the monitoring system 1 can prompt the information manager 90 to give an instruction based on the care staff condition information. Specifically, the monitoring system 1 can, for example, prompt the information manager 90 to give instructions to the care staff 80 who is in better condition today.

Further, in the monitoring system 1, the care staff condition information includes the care staff condition history information within a predetermined period. As a result, the monitoring system 1 can prompt the information manager 90 to give instructions based not only on the information on the current condition of the care staff 80 but also on the information on the past condition. Specifically, the monitoring system 1 can, for example, prompt the information manager 90 to give an instruction to the care staff 80 who is in better condition within a predetermined period.

Further, in the monitoring system 1, the care staff status information includes the care staff operation status information. As a result, the monitoring system 1 can prompt the information manager 90 to give an instruction based on the care staff operation status information. Specifically, the monitoring system 1 can prompt the information manager 90 to give an instruction to the care staff 80 whose operating status is "waiting", for example.

In addition, the monitoring system 1 acquires the information by receiving the input of the care staff status information from the care staff 80. As a result, the monitoring system 1 allows the care staff 80 itself to input the care staff status information, and can appropriately grasp the status of the care staff 80.

In addition, the monitoring system 1 receives input of care staff status information from the care staff 80 when the care staff 80 goes to work. As a result, the monitoring system 1 can appropriately grasp changes in the daily situation of the care staff 80.

In addition, the monitoring system 1 receives input of care staff status information from the care staff 80 when the status of the care staff 80 changes. As a result, even if the status of the care staff 80 changes during work, the monitoring system 1 can acquire the changed care staff status information as real-time information and display it to the information manager 90.

In addition, the monitoring system 1 detects a care call by the care target person 70 as a movement of the care target person 70. As a result, the monitoring system 1 can display the care staff status information to the information manager 90 even when a normal care call is detected.

In particular, when the care target person 70 is an elderly person who needs long-term care, the physical function and cognitive function differ greatly depending on the care target person 70. In such a situation, even if the types of events notified by the detection unit 10 are the same, it is determined whether or not care is necessary in consideration of the situation of the care target person 70. There is a need. Under such circumstances, it is difficult to accurately judge and respond to only the limited information from the detection unit 10, that is, the information of the event type, and even for an event that is not actually necessary. The care staff 80 was required to respond.

In addition, the care staff 80 who provide long-term care also has differences in skills and experience (years of work experience), and there are many job changes, and even veterans need time to get used to the new workplace and environment. Furthermore, the physical strength and energy (mind) will change depending on the elapsed time from the work on the day. Under such circumstances, the care staff 80 itself handled the uniform notification (response request) accompanying the occurrence of the event at its own discretion. Under such circumstances, there is a risk that the response may vary or omission may occur depending on the skills of the 80 individual care staff.

In the present embodiment, in view of such a situation, by displaying the care staff status information on the information manager terminal 30, the information manager 90 can make an appropriate judgment, and there are variations and omissions in the care response. It can be prevented from occurring.

The configuration of the monitoring system 1 described above is a description of the main configuration in explaining the features of the above-described embodiment, and is not limited to the above-mentioned configuration and may be modified in various ways within the scope of the claims. it can. In addition, it does not exclude the configuration provided in a general monitoring system.

For example, in the above-described embodiment, it has been explained that the information manager terminal 30 displays the care staff condition history information within a predetermined period by symbols, numbers, and / or graphs. However, this embodiment is not limited to this. The information manager terminal 30 may display, for example, information indicating the average condition of the care staff 80 within a predetermined period. For example, the average score of the condition within a predetermined period is calculated with 1 point when the condition of the care staff 80 is "good", "0 point" when the condition is "normal", and "-1 point" when the condition is "bad". It may be displayed on the information manager terminal 30. For example, regarding the care staff condition history information as shown in FIG. 9, the average score of the care staff a is 0 points, the average score of the care staff b is +0.29 points, and the average score of the care staff c is +0.29 points in one week including the current day. The average score is calculated as −0.14 points and may be displayed on the information manager terminal 30. The average score may be calculated by any of the management server 20, the information manager terminal 30, or the care staff terminal 40. In addition, the information manager terminal 30 may highlight information about the care staff 80 having the highest average score within a predetermined period.

Further, in the above-described embodiment, it has been explained that the care staff terminal 40 acquires the information by displaying the input screen of the care staff operation status information and receiving the input of the information from the care staff 80 in step S101. .. However, this embodiment is not limited to this. The care staff terminal 40 may acquire the care staff operation status information by receiving input of different information from the care staff 80.

FIG. 10 is a diagram showing another example of a screen displayed on the care staff terminal.

For example, when the care staff terminal 40 receives an instruction regarding the care of the care target person 70 who has generated a predetermined event, the care staff terminal 40 displays a screen as shown in FIG. 10 and inputs the information "corresponding" on the screen. May be accepted from the care staff 80. In this case, the care staff terminal 40 may determine that the operating status of the care staff 80 has changed to "corresponding". Then, the care staff terminal 40 may transmit the changed care staff operation status information to the management server 20 in the same manner as in step S102. Thus, care staff status information can be obtained in a variety of ways.

Further, the care staff status information may be acquired by an arbitrary detection unit (second detection unit) that detects the movement of the care staff 80 and transmitted to the management server 20. The second detection unit may be, for example, a camera installed at an arbitrary location in the facility, or may directly detect the movement of the care staff 80. A plurality of detection units 10 (first detection unit) arranged in the living room of the care target person 70 may function as the second detection unit.

Alternatively, the second detection unit may indirectly detect the movement of the care staff 80 by detecting the movement of the care staff terminal 40. The second detection unit may be, for example, a pedometer (registered trademark) function or a gyro sensor implemented in the care staff terminal 40, or may detect the movement of the care staff terminal 40. Further, the second detection unit may be configured to detect the movement of the care staff terminal 40 based on signals such as GPS, Wi-Fi, and a beacon installed at an arbitrary place in the facility. .. Further, even if the second detection unit is configured to detect the movement of the care staff terminal 40 by detecting the operation status of the care staff terminal 40 including the usage status of a specific function such as a call function, for example. Good.

Then, the management server 20 may automatically acquire the care staff status information based on the output of the second detection unit. Based on the output of the second detection unit, for example, when the management server 20 determines that the movement amount of the care staff 80 (care staff terminal 40) is small, the operation status of the care staff 80 is "waiting". You may judge. Further, when the management server 20 determines, for example, that the care staff 80 (care staff terminal 40) is located in the room of the care target person 70 or is moving in the facility, the operating status of the care staff 80 is changed. It may be determined that it is "under support". Further, for example, when the management server 20 determines that the movement of the care staff 80 is slower than usual, the management server 20 may determine that the physical condition of the care staff 80 is "bad". In this way, the management server 20 may automatically acquire various care staff status information based on the output of the second detection unit and transmit it to the information manager terminal 30. As a result, in the monitoring system 1, the care staff status information can be acquired by the second detection unit instead of the care staff terminal 40.

When the management server 20 acquires the care staff status information from the care staff terminal 40 and also includes the second detection unit, the care staff status information acquired from the care staff terminal 40 based on the output of the second detection unit. May be modified. That is, the management server 20 compares the care staff status information acquired from the care staff terminal 40 with the care staff status information acquired based on the output of the second detection unit, and the management server 20 compares the care staff status information acquired from the care staff terminal 40. You may correct the information error. Then, the management server 20 may transmit the corrected care staff status information to the information manager terminal 30. As a result, the monitoring system 1 can improve the accuracy of the care staff status information.

Further, in the above-described embodiment, the information manager terminal 30 displays a screen including information received from the management server 20 at the time of step S107, receives an instruction regarding care, and then ends the display of the screen. I explained. However, this embodiment is not limited to this. For example, the information manager terminal 30 constantly displays the care staff status information, the login information of the care staff 80, and the like as real-time information, and when the management server 20 receives the information indicating that an event has occurred, the information is displayed. It may be displayed in another window or the like.

Further, in the above-described embodiment, the management server 20 of the monitoring system 1 functions as a determination unit and the database 23 functions as a storage unit, but the management server 20 and the database 23 may be omitted. In this case, the information manager terminal 30 or any of the detection units 10 may function as a determination unit or a storage unit.

Further, in the above-described embodiment, the database 23 contains the status of the care target person 70 (index of age, physical function, cognitive function), skill of the care staff 80, experience value (years of work experience, years of work experience), and duty. The elapsed time (time from the shift work) may be stored and displayed on the information manager terminal 30. As a result, the information manager 90 can more appropriately determine the response to the event and appropriately instruct the care staff 80.

Further, in the above-described embodiment, the detection unit 10, the management server 20, the information manager terminal 30, and the care staff terminal 40 have been described as one device each. However, this embodiment is not limited to this. For example, for each configuration, an information processing device that executes various determination processes and a device that executes other processes may be configured separately. In this case, the information processing device and the device that executes other processing are connected via a wire or wirelessly.

Further, the process in the monitoring system 1 according to the above-described embodiment may include steps other than the steps in the above-mentioned flowchart, or may not include a part of the above-mentioned steps. Further, the order of the steps is not limited to the above-described embodiment. Further, each step may be executed as one step in combination with other steps, may be executed by being included in other steps, or may be executed by being divided into a plurality of steps.

Further, the means and methods for performing various processes in the monitoring system 1 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versail Disc) -ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk. Further, the above program may be provided as a single application software, or may be incorporated into the software of a device such as a detection unit as one function.

This application is based on a Japanese patent application filed on May 9, 2018 (Japanese Patent Application No. 2018-090744), the disclosure of which is referenced and incorporated as a whole.

1 Watching system 10 Detection unit 11 Control unit 12 Communication unit 13 Camera 14 Care call unit 15 Voice input / output unit 20 Management server 21 Control unit 22 Communication unit 23 Database 30 Information manager terminal 31 Control unit 32 Wireless communication unit 33 Display unit 331 Detection Information display screen 332 Care staff status information display screen 333 Selection screen 34 Input unit 35 Voice input / output unit 40 Care staff terminal 41 Control unit 42 Wireless communication unit 43 Display unit 44 Input unit 45 Voice input / output unit 50 Network 51 Access point 60 Bed 70 Care target 80 Care staff 90 Information manager

Claims (11)

A first detection unit provided in each of the plurality of observation areas and detecting the movement of the subject in the observation area,
Based on the output of the first detection unit, a determination unit that determines whether or not a predetermined event for the target person has occurred in each of the observation areas, and a determination unit.
When the information on the situation of the staff who responds to the target person is acquired and the determination unit determines that the event has occurred, the information on the output of the first detection unit and the information on the situation of the staff With the management department to send
Information management that receives and displays information on the output of the first detection unit and information on the status of the staff from the management unit, and also receives instructions on how to respond to the target person who generated the event from the information manager. Person terminal and
A mobile terminal carried by the staff and capable of receiving the instruction received by the information manager terminal, and a staff terminal.
System with. The system according to claim 1, wherein the information regarding the situation of the staff includes information regarding the condition of the staff. The system according to claim 2, wherein the information regarding the condition of the staff includes historical information regarding the condition of the staff within a predetermined period. The system according to any one of claims 1 to 3, wherein the information regarding the status of the staff includes information regarding the operating status of the staff. The staff terminal acquires information on the situation of the staff by receiving input of information on the situation of the staff from the staff.
The system according to any one of claims 1 to 4, wherein the management unit acquires information regarding the status of the staff acquired by the staff terminal. The system according to claim 5, wherein the staff terminal receives the input from the staff when the staff goes to work. The system according to claim 5 or 6, wherein the staff terminal receives the input from the staff when the situation of the staff changes. It further has a second detection unit that detects the movement of the staff.
Based on the output of the second detection unit, the management unit corrects the information regarding the status of the staff acquired from the staff terminal, and requests that the corrected information regarding the status of the staff be transmitted to the information manager terminal. Item 5. The system according to any one of Items 5 to 7. It further has a second detection unit that detects the movement of the staff.
The system according to any one of claims 1 to 7, wherein the management unit acquires information on the situation of the staff based on the output of the second detection unit. The system according to any one of claims 1 to 9, wherein the first detection unit detects a nurse call by the target person as a movement of the target person. It is a control method of a system having a detection unit provided in each of a plurality of observation areas, an information manager terminal, and a staff terminal which is a mobile terminal carried by a staff member who responds to a target person.
Step (a) to acquire information on the status of the staff, and
The step (b) of detecting the movement of the target person in each of the observation areas by the detection unit, and
A step (c) of determining whether or not a predetermined event related to the target person has occurred in each of the observation areas based on the output of the detection unit, and
When it is determined that the event has occurred in the step (c), the information regarding the output of the detection unit and the information regarding the status of the staff acquired in the step (a) are transmitted to the information manager terminal. Step (d) to do and
A step (e) in which the information manager terminal receives and displays information on the output of the detection unit and information on the status of the staff transmitted in the step (d).
The step (f) of receiving an instruction from the information manager regarding the response to the target person who generated the event by the information manager terminal, and
In the step (g) of transmitting the instruction received in the step (f) to the staff terminal,
Control methods including.

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