JP2019053523A - Document management device, document management method and program - Google Patents

Abstract

To provide a control device, etc. capable of simply and properly performing operation such as changing or restoring documents such as procedure manuals in line work.SOLUTION: As well as one or plural documents 101 to 108 are registered, any one of the documents whose content has been changed according to an event is registered so that the document before content change is registered as the parent document, and the document after the content change and the event are associated with each other. Also, when the document after content change is associated with an event, the document after content change is managed as the latest document until the event is resolved, and when the event is resolved, the document is restored to the one before content change, or a warning will be given to restore to the one before content change.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a document management apparatus for managing documents, a document management method executed in the document management, and a document management program.

  Line work such as assembly and processing in factories is often carried out according to the procedure manual, but machine malfunctions, breakdowns, replacements, or changes in parts to be assembled (defective lots, permanent part changes or specification changes), etc. Therefore, if an event that requires a change in the manufacturing procedure or the like occurs, the procedure manual also needs to be changed.

  However, in general, defective parts are often temporary lot defects, and equipment failures are often temporary. Therefore, a defective lot is used up and a normal lot is entered. In such a case or when the equipment recovers from a failure, it is necessary to restore the procedure that has been temporarily changed, and the procedure manual must be restored accordingly.

  In addition, work procedure manuals are often managed by the document management device. However, in shift factories, it is necessary to transfer the procedure changes to the next person in charge. It is important to change or restore the original managed by the document management device, not the procedure manual possessed by.

  In Patent Document 1, for example, when an administrator of an electronic document wants to temporarily permit a user named “Yamada” to print an electronic document with a document ID “00000001”, the electronic document management server After operating the input device 213 provided in 101 and changing the setting of the “printable / non-printable” column from “printable” to “printable” and permitting the printing of the electronic document with the document ID “00000001”, When a notification of printing completion indicating that printing of the electronic document has been completed is received from the printer, the electronic document management system changes the contents of the printability column to a state before the authority of the electronic document is changed by the administrator. A document authority management device that automatically returns is proposed.

  Further, in Patent Document 2, a document information constituting a compound document is designated, and a configuration information table that holds configuration information indicating the configuration of a document component group of the compound document is created by a configuration information table registration program, and a secondary storage device When a new version of a document part, addition of a new document part, or deletion of a document part occurs in the configuration information stored in the configuration information table, the configuration information is updated by the compound document version update program. A compound document management system for registering the updated configuration information in addition to the configuration information before update in the configuration information table, and reading and displaying the configuration information table from the secondary storage device by the compound document version history display program Has been proposed.

  In Patent Document 3, when an access permission attribute and function-specific ID information are set in an electronic document created by an application, and the data is encrypted and stored on a storage device, simple attribute information change from a PC is performed. Based on the instruction, set access permission information for the managed electronic document in the access information management table, adapt to each attribute change request for the attribute information, read the attribute information, extend the attribute, or prohibit For example, a document processing system has been proposed which has a configuration in which an attribute different from that at the time of registration is set for an already created electronic document for update management.

JP 2007-200140 A JP 2000-259615 A JP 2004-355610 A

  As described above, in a factory or the like, it is necessary to temporarily change or restore the procedure manual in the work. For example, if a part failure → equipment failure occurs, the part failure first occurs. As in the case of elimination, the occurrence and elimination of a plurality of events may alternate. In such a case, instead of returning the version of the procedure manual, a complicated process of returning the failure avoidance procedure for the component while leaving the avoidance procedure for the equipment failure occurs.

  Furthermore, when there are a plurality of lines, there are a line that requires an avoidance procedure and a line that does not.

  As described above, when the procedure manual needs to be changed temporarily due to various events, the procedure manual change and restoration process becomes complicated, and there is a problem that it is not possible to maintain immediacy. There is a demand for a technique that can easily and accurately perform processing such as temporary change of data and restoration. In addition, such a request exists not only in the procedure manual in the line work but also in the scene of managing the application specifications and the like.

  Note that the techniques disclosed in Patent Documents 1 to 3 above are not techniques for changing or restoring a document such as a procedure manual in an operation, but simple operations such as temporarily changing or restoring a document. However, it has not been able to provide a solution to the demand for technology that can be performed accurately and accurately.

  The present invention has been made in view of such a technical background, and is a document management capable of easily and accurately performing processing such as changing or returning a document such as a procedure manual in line work. An object is to provide an apparatus, a document management method, and a document management program.

The above problem is solved by the following means.
(1) A registration means for registering one or a plurality of documents and registering a document in which the content of any document is changed according to the event that has occurred, and associating the document with the changed content with the event When the association unit and the association unit associate the content-changed document with the event, the document after the content change is managed as the latest document until the event is resolved, and the event And a management unit that issues a warning so as to return to the document before the content change or to return to the document before the content change.
(2) A distribution control unit that distributes the document to a predetermined distribution destination, wherein the distribution control unit includes a first document that includes an individual and / or a group that is not affected by the event. 2. The document management apparatus according to item 1, wherein the document is distributed to a distribution destination, and the document whose contents are changed is distributed to a second distribution destination composed of individuals and / or groups affected by the event.
(3) The document is a procedure manual in line work, the content change of the document is a change of work content described in the procedure manual, and the distribution control means reads the procedure manual after the content change in the first work. 3. The document management apparatus according to item 2 above, wherein the document management apparatus distributes to a worker on a line that performs an operation affected by the event that is the distribution destination of No. 2.
(4) The document is a procedure manual for line work, the content change of the document is a change related to a lot of parts used for the line work, and the event is a change of a lot of parts used for the line work. The document management apparatus according to any one of the preceding items 1 to 3, wherein the event is resolved by the end of use of the parts for the lot.
(5) The document is a procedure manual for line work, the content change of the document is a change related to equipment used for the line work, and the event is a state change of equipment used for the line work. 4. The document management apparatus according to any one of the preceding items 1 to 3, wherein the event is resolved by the end of a change in equipment state.
(6) The document is a procedure manual for line work, the content change of the document is a change for avoiding problems in the line work, and the event is a problem in the line work. 4. The document management apparatus according to any one of the preceding items 1 to 3, wherein the event is canceled by canceling.
(7) When the information indicating the start of line work is input, the management unit checks whether the event has been resolved, and if it has been resolved, returns to the document before the content change or returns The document management device according to any one of the preceding items 3 to 6, wherein the warning is performed as described above.
(8) The document management apparatus registers one or a plurality of documents, and registers a document in which the contents of any document are changed according to the event that has occurred, and registers the document before the contents change as a parent document. A step of associating the document with the content changed with the event, and the step of associating the document with the content changed with the event by the associating step until the event is resolved Managing the document after the content change as the latest document, and executing the management step of returning to the document before the content change or issuing a warning so as to return when the event is resolved. Document management method.
(9) Register one or a plurality of documents in the CPU of the document management apparatus, register a document whose contents have been changed according to the event that occurred, and register the previous document as the parent document Registering step, associating step for associating the document with changed contents with the event, and when the document with changed content is associated with the event by the associating step, until the event is resolved Manages the document after the content change as the latest document, and when the event is resolved, returns to the document before the content change, or performs a management step of issuing a warning to return Document management program.

  According to the invention described in the preceding paragraph (1), one or more documents are registered, and a document in which the content of any document is changed according to the event that occurred is the parent of the document before the content change. It is registered as a document, and the document after the content change is associated with the event. In addition, when the document after the content change is associated with the event, the document after the content change is managed as the latest document until the event is resolved, and when the event is resolved, the document is returned to the document before the content change. A warning is made to return or return.

  In other words, the document after the content change and the event that triggered the content change are associated and managed, and based on whether the event has been resolved, the document after the content change is made the latest document, or the document before the content change It is possible to easily and accurately perform the process of returning to step (b).

  According to the invention described in the preceding paragraph (2), the document before the content change is distributed to the first distribution destination composed of individuals and / or groups not affected by the event, and the document after the content change is The document can be distributed to a second distribution destination composed of affected individuals and / or groups, and a different document can be distributed to the distribution destination depending on whether or not it is affected by the content change.

  According to the invention described in the preceding paragraph (3), the procedure manual after the change of the work content of the procedure manual in the line work is delivered to the line operator who performs the work affected by the event that is the second delivery destination. Therefore, the worker to whom the procedure manual after the change of the work content is distributed can confirm the change of the procedure processing content.

  According to the invention described in the preceding paragraph (4), if there is a change related to the lot of parts used in the line work, the procedure manual in the line work and the line work that is the event are changed. A lot of parts to be used is associated. In addition, when the event is resolved by the end of the use of parts for the lot, the parent procedure manual before the content change is managed so as to become the latest procedure manual, or the parent procedure manual is made the latest document. Therefore, when there is a change related to the lot, the procedure such as changing the procedure manual or returning it to the original can be easily and accurately performed.

  According to the invention described in the preceding paragraph (5), if there is a change in the contents related to the equipment used for the line work, the procedure manual in the line work is used for the line work that is an event and the procedure manual after the content change. The procedure manual after the content change is managed as the latest document. In addition, when the event is resolved by the end of the equipment state change, the procedure manual before the change is returned or a warning is given to return, so the procedure manual is changed when there is a change in the equipment state change. It is possible to easily and accurately perform processing such as returning to the original state.

  According to the invention described in the preceding paragraph (6), if there is a change in the contents of the procedure manual for line work to avoid problems in the line work, the procedure manual after the change and the line work that is an event Is associated with the problem. Also, if the problem is resolved by resolving the problem, you will be warned to return to the document before changing the contents, or to return it, so you can easily and accurately perform the process of changing the procedure manual or returning it to its original state. It can be carried out.

  According to the invention described in the preceding item (7), when information indicating the start of line work is input, whether or not the event has been solved is checked. Or a warning is given to return.

  According to the invention described in the preceding paragraph (8), the document after the content change is managed in association with the event that triggered the content change, and the document after the content change is made the latest document until the event is resolved. If the event is resolved and the event is resolved, a warning is given to return to the document before the content change, or to return, so that the occurrence of the event changes the content of the document to make it the latest document, It is possible to easily and accurately perform the process of returning to step (b).

  According to the invention described in the preceding item (9), one or a plurality of documents are registered, and a document in which the content of any document is changed according to the event that has occurred is registered. A process that associates an event and manages the document after the content change as the latest document until the event is resolved, and when the event is resolved, returns to the document before the content change, or performs a warning to return Can be executed by the CPU of the document management apparatus.

1 is a diagram showing a configuration of a document management system in which a document management apparatus according to an embodiment of the present invention is used. It is a block diagram which shows the structure of a document management apparatus. It is a figure for demonstrating an example of issue of a procedure manual which is an example of a document, reissue, a change, and a return (rollback). (A) shows document management data, (B) shows user management data, (C) shows parts management data, and (D) shows equipment management data. It is a figure which shows the provisional update screen of a procedure manual. (A) is the figure which shows the document management data after problem solving, (B) is the figure which respectively shows the equipment management data after problem solving. (A) shows another example of document management data, (B) shows another example of parts management data, (C) shows another example of equipment management data, and (D) shows problem management data. FIG. It is a figure which shows the other example of the provisional update screen of a procedure manual. 7A shows the document management data of FIG. 7A after the problem is solved, FIG. 7B shows the equipment management data of FIG. 7C after the problem is solved, and FIG. ) Is a diagram showing each problem management data. It is a flowchart which shows operation | movement of the document management apparatus when the user of each line uses a procedure manual. It is a flowchart which shows the registration process of the procedure manual in which the content was changed. It is a continuation of the flowchart of FIG. It is a flowchart which shows the process which cancels | releases correlation with a procedure manual and problem occurrence after the problem is eliminated about the procedure manual in which the content was changed because the problem of components or equipment occurred. It is a continuation of the flowchart of FIG.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a block diagram showing a configuration of a document management system in which a document management apparatus 1 according to an embodiment of the present invention is used.

  The document management system includes a document management server 1 as a document management device, a parts management device 2, an equipment management device 3, a tablet terminal 4, an image forming device 5, a dashboard 6, and the like.

  The document management server 1 manages a plurality of documents, users, and the like, and is configured from a personal computer (hereinafter also referred to as a PC) in this embodiment. In this embodiment, the document is a procedure manual in a line work at a factory or the like, and the document management server 1 manages the procedure manual that is an electronic document.

  FIG. 2 is a block diagram showing an electrical configuration of the document management server 1.

  The document management server 1 includes a CPU 11, a ROM 12, a RAM 13, a storage unit 14, a display device 15, an input device 16, a network interface unit (network I / F unit) 17, and the like, which are connected to each other via a system bus 18. .

  The CPU 11 comprehensively controls the entire document management server 1 by executing a program stored in the ROM 12 or the like. In particular, in this embodiment, the CPU 11 controls the procedure manual when there is a change in the procedure manual or when the change is resolved, and is necessary when the user requests to output the procedure manual. Such as distributing a simple procedure manual to an image forming apparatus, a tablet terminal, or the like, details will be described later.

  The ROM 12 is a storage medium that stores programs executed by the CPU 11 and other data.

  The RAM 13 is a storage medium that provides a work area when the CPU 11 operates according to the operation program.

  The storage unit 14 includes a storage medium such as a hard disk and stores a plurality of document data, a procedure manual, information about users belonging to each line, various other management data, application programs, and the like.

  The display device 15 includes a CRT, a liquid crystal display device, and the like, and displays various messages, an input reception screen for a user, a selection screen, and the like.

  The input device 16 is used for an input operation by a user, and includes a keyboard, a mouse, and the like.

  The network interface unit 17 functions as a communication unit that transmits and receives data to and from the component management device 2, the equipment management device 3, the tablet terminal 4, the image forming device 5, and the like, which are external devices.

  The parts management device 2 performs management of parts used in line work, for example, management of assembly parts, stock management, and the like, and is configured by a PC.

  The equipment management device 3 manages equipment such as machines used in line work, and manages whether the equipment is currently operating or out of order, and is configured by a PC.

  The tablet terminal 4 is a user's portable terminal that the user accesses the document management server 1 to request delivery of the procedure manual or displays an electronic document such as the procedure manual managed by the document management server 1 on the display screen. Device.

  The image forming apparatus 5 is a printing apparatus that prints a procedure manual or the like managed by the document management server 1 on paper 7 by a user operation.

  The dashboard 6 is a shared bulletin board that displays a procedure manual, which is an electronic document, and is provided for each line.

  FIG. 3 is a diagram for explaining an example of issuing, reissuing, changing, and returning (rolling back) a procedure manual. In the example shown in FIG. 3, there are two lines, line 1 and line 2, at the start of manufacture. A procedure manual A version 101 is issued, and each user of line 1 and line 2 is working according to this procedure manual A version 101.

  At a certain time thereafter, line 3 is newly established, and accordingly, the procedure manual B version 102 is issued, and the procedure manual A version 101 is terminated and becomes a waste version. Each user of line 1 to line 3 works according to the procedure manual B version 102.

  Assume that a problem a occurs in the parts 1 used in the lines 2 and 3 after the issuance of the procedure manual B version 102. The manager of line 2 and / or line 3 adds a procedure for solving (avoiding) the problem to the procedure manual B version 102. That is, the contents of the procedure manual B version 102 are changed, and the procedure manual B version repair a103, which is a correction procedure manual, is registered. Therefore, after the registration of the procedure manual B version repair a103, the procedure manual B version repair a103 becomes the latest procedure manual in line 2 and line 3, and the work is executed in accordance with the procedure manual B version repair a103.

  After that, since the problem c occurred for the facility (machine) in the line 2, the manager of the line 2 adds a procedure for solving (avoiding) the problem to the procedure manual B version a103. That is, the contents of the procedure manual B version correction a103 are changed, and the procedure manual B version correction a correction c104, which is a correction procedure manual, is registered. In line 2, the procedure manual B version repair a modification c104 becomes the latest procedure manual, and the work is executed according to the procedure manual B version repair a modification c104.

  After that, when the problem “a” of the part 1 is solved in the line 2, the procedure manual B version repair c 105 is registered from the procedure manual B version repair a repair c 104 except the additional portion for solving the problem “a”.

  After that, when the procedure manual C version 106, which is a revised version of the procedure manual B, is issued, the procedure manual B version 102 is finished and becomes a waste version. Along with this, for the line 2, the procedure manual C version modification c107 in which the procedure for solving the problem c for the facility that has not been solved yet is added to the procedure manual C version is registered. The work is performed according to the correction c107.

  On the other hand, since the problem b occurred for the equipment (machine) after the registration of the procedure manual B version correction a103 in the line 3, the manager of the line 3 added a procedure for solving (avoiding) the problem to the procedure manual B version correction a103. To do. That is, the contents of the procedure manual B version correction a103 are changed, and the procedure manual B version correction a correction b108, which is a correction procedure manual, is registered.

  After that, when the problem b of the equipment in the line 3 is solved, the latest procedure manual in the line 3 is the original procedure manual excluding the additional part for solving the problem b from the procedure manual B version a repair b108. It is rolled back to the procedure manual B version correction a103. Further, when the problem a for the part 1 is resolved in the line 3, the procedure manual B version 102, which is the original procedure manual excluding the additional portion for solving the problem a, is changed from the procedure manual B version repair a105. Rolled back. Thereafter, when a procedure manual C version 106 is issued, which is a revised version of the procedure manual B version, the latest procedure manual in line 3 becomes the procedure manual C version 106.

  Since no problem has occurred with respect to line 1, the procedure manual A version 101, the procedure manual B version 102, and the procedure manual C version 106 are used as they are.

  As described above, when a problem occurs in any of the lines, the procedure manual in that line is changed, the updated procedure manual becomes the latest procedure manual, and when the problem is solved, the original procedure manual is restored.

  FIG. 4A is a diagram showing document management data managed by the document management server 1. The document management data and each procedure manual are stored in the storage unit 14 of the document management server 1.

  The document management data includes items of ID, name, parent file, status, registration date, end date, registrant, application line, and related problems. The item “ID” is identification information for uniquely identifying each procedure manual, the item “name” is the name of the procedure manual, and the item “parent file” is the basis of the procedure manual. The name of the procedure manual, the item “status” is the current status information, the item “registration date” indicates the date when the procedure manual was registered, and the item “end date” is the date when the procedure manual ended The item “registrant” is the registrant of the procedure manual, the item “applicable line” is the name of the line to which the procedure manual is applied, and the item “related problem” causes a problem as described later. This is for associating with component management data or facility management data.

  In the example of FIG. 4, seven procedure manuals having IDs: File001 to File007 are registered and managed. The procedure manual A version with ID: File001 was issued at the start of manufacture, and the procedure manual B version with ID: File002 was issued with the change of parts after the procedure manual A version was issued. Is. With the issuance of the procedure manual B version, the procedure manual A version is finished (discontinued) and is in an invalid state (status is invalid). Procedure manual B version 102 is in a valid state (status is valid). The procedure manual A version and the procedure manual B version are applied to all the lines 1 to 3.

  The procedure manual B version repair a having ID: File003 is a modification of the procedure manual B version due to the occurrence of the problem a in the component 1 used in the lines 1 and 2. For example, since the hole diameter of the component 1 is large and easily displaced when assembled, the procedure is changed to a procedure of fixing with a jig and caulking. This procedure is only for a predetermined lot of parts. When the lot is used up, the procedure is returned to the original procedure, and the procedure manual is also returned to the procedure manual B version which is a parent file. The application line of the procedure manual B version repair a is only the line 2 and the line 3 in which the problem a occurs, and is not applied to the line 1. Further, this B version of the procedure manual a is associated with a problem part which is managed by parts management data described later, and B0005 which is the ID of the part is set in the item “related problem”. .

  The procedure manual B version repair a repair b with ID: File 004 is in the state where the problem a has occurred in the part 1 and the problem b has occurred in the equipment used in the line 3, so a is a change. For example, since the motor and belt of the caulking machine are out of order and do not move temporarily, temporarily changing the caulking machine handle manually. At that time, supplementary explanations such as how many times the steering wheel is rotated and how much the piston line is pushed out may be described. This work procedure is restored when the caulking machine has been repaired, and the procedure manual is also restored to the procedure manual B version a, which is the parent file. The application line of the procedure manual B version correction a correction b is only the line 3 in which the problem b occurs, and is not applied to the line 1 and the line 2. Further, this procedure manual B version repair a repair b is associated with the facility in which the problem has occurred, which is managed by the facility management data described later, and the M0003 which is the ID of the facility is set in the item “related problem”. ing.

  The procedure manual B version repair a repair c with ID: File005 indicates that the problem c has occurred in the equipment used in the line 2 in the state where the problem a has occurred in the part 1, and the procedure manual B version repair a Has been modified. The changed work procedure is returned to its original state after the failure of the equipment is cured, and the procedure manual is also returned to the procedure manual B version repair a which is the parent file. The application line of the procedure manual B version correction a correction c is only the line 2 where the problem c has occurred, and is not applied to the lines 1 and 3. Further, this procedure manual B version repair a repair c is associated with the facility in which the problem has occurred, which is managed by the facility management data described later, and M0005, which is the facility ID, is set in the item “related problem”. ing.

  The procedure manual C version with ID: File 006 replaces the procedure manual B version and is in a waiting state for review. In addition, the procedure manual C version repair c with ID: File007 is a change to the procedure manual C version due to the occurrence of a problem c in the equipment used in line 2, and is also awaiting review. .

  FIG. 4B is a diagram showing user management data managed by the document management server 1. This user management data is also stored in the storage unit 14 of the document management server 1.

  The user management data includes items of ID, name, role, authority, and line. The item “ID” is identification information for uniquely identifying each user, the item “name” is the name of the user, the item “role” indicates the role of the user, and the item “authority” is the user's name. The item “line” indicates the name of the line to which the user's authority extends.

  For example, the user name “Sato” of ID: User0001 belongs to the production management department and is shown to be an administrator of all lines.

  FIG. 4C is a diagram showing component management data managed by the component management apparatus 2. The part management data includes items of ID, part name, lot number, warehousing date, quantity, remaining number, input line, and problem management. The item “ID” is identification information for uniquely identifying each part, the item “part name” is the name of the part, the item “rod No” is the rod number of the part, and the item “receipt date” ”Is the date the part was received, the item“ Quantity ”is the quantity received for the part, the item“ Remaining number ”is the remaining inventory of the part, and the item“ Input line ”is used by the part. The item “problem management” is an item for setting the content of the problem for the part in which the problem has occurred. In the example shown in FIG. 4C, it is shown that there is a problem in the hole diameter for the part ID: B0005. Then, the part of ID: B0005 is associated with the procedure manual B version repair a which is the procedure manual of ID: File0003 in the document management data shown in FIG.

  FIG. 4D is a diagram showing facility management data managed by the facility management apparatus 3. The equipment management data includes items of ID, equipment name, line, status, status details, status details, and problem management. The item “ID” is identification information for uniquely identifying each facility (machine), the item “equipment name” is the name of the facility, and the item “line” is the line where the facility is used. It is a name, and the item “Status” is an item indicating whether the equipment is in operation or in failure. The item “Status Details” is an item for setting detailed status information, and the item “Problem Management” causes a problem. It is an item to set the content of the problem about the installed equipment. In the example shown in FIG. 4D, it is shown that a failure has occurred in each of the facilities with IDs: M0003 and M0005. Then, the equipment of ID: M0003 is associated with the procedure manual B version repair a repair b which is the procedure manual of ID: File0004 in the document management data shown in FIG. 4 (A), and the equipment of ID: M0005 is shown in FIG. ) In the document management data shown in FIG. 3) is associated with the procedure manual B version a correction c which is a procedure manual of File0005.

  Next, the operation of the document management system shown in FIG. 1 will be described focusing on the operation of the document management server 1.

  As described above, the document management server 1 manages a procedure manual as an electronic document and manages users. The user can request the document management server 1 to distribute a procedure manual within the range of his / her responsibility from the tablet terminal 4 or the like, and the document management server 1 makes a request to the requesting tablet terminal 4 or the image forming apparatus 5. Accordingly, the user can view the procedure manual on the tablet terminal 4 or print it on the paper 7 with the image forming apparatus 5. Further, the document management server 1 distributes the latest procedure manual for each line to the dashboard 6, and users belonging to each line can browse and confirm the latest procedure manual on the dashboard 6.

  Furthermore, users with higher authority (for example, line leaders and users in the production management department) can register, update, and end procedures.

  The parts management device 2 manages the parts management data described in FIG. 4C for the parts used in each line, and each time a new part is received, the parts management data is added by the person in charge. Data is updated according to the usage state of the component. When a problem occurs in a part, the person in charge sets (describes) that a problem has occurred in the “problem management” item in the part management data.

  Similarly, the facility management apparatus 3 manages the facility management data described in FIG. 4D for the facility (machine) used in each line, and the facility manager manages the facility every time a new facility is installed. Data is added. When a failure or the like occurs in the facility, the person in charge sets (describes) that a failure has occurred in the “problem management” item of the facility management data, and the status item is changed to “failing”.

  On the other hand, work in each line is performed according to the procedure manual, but when a problem occurs in a part or equipment breaks down, the contents of the work procedure are changed in the line using that part or equipment. Therefore, under the approval of an authorized leader, the person in charge creates a procedure manual reflecting the content change and registers it in the document management server 1. In addition, as shown in FIG. 4A, for example, ID: File0003 to File0005, document management data is created in association with the newly registered procedure manual, and each item is set and additionally registered. The “Status” item is set to “Valid”. The newly registered procedure manual becomes the latest procedure manual for the corresponding line.

  The registration of the procedure manual and the additional registration of the document management data to the document management server 1 may be performed directly using the input device 16 of the document management server 1 or from the terminal device of the person in charge via the network. This may be done by accessing the document management server 1.

  Further, the component ID (for example, B0005) and the facility ID (for example, M0003 and M0005) of the corresponding component management data are input to the item “related problem” of the added document management data. This input is performed as follows, for example.

  That is, when the document management data is added, a procedure manual provisional update screen as shown in FIG. 5 is displayed on the display unit 15 of the document management server 1 or the terminal unit of the person in charge, and the added procedure manual is displayed. The input column 151 of the component ID or equipment ID associated with the is displayed. At this time, the component ID of the component management data in which the problem has occurred (B0005 in the example of FIG. 4C) or the facility ID of the facility management data in which the problem has occurred (M0003 and M0005 in the example of FIG. 4D) May be displayed in a list so that the person in charge can select it.

  When the person in charge enters and confirms the part ID or equipment ID that caused the problem that caused the addition of the procedure manual, the part entered in the “Related problem” item of the added procedure manual An ID or equipment ID is set, and the added procedure manual is associated with the input component ID or equipment ID. In the document management data shown in FIG. 4A, IDs: File003 to File005 indicate states associated with component ID: B0005 and equipment IDs: M0003 and M0005, respectively.

  Here, the procedure manual after the content change may be manually created by the person in charge, but if the document management server 1 has a function for automatically creating the procedure manual, it may be created by that function. Specifically, for example, a photograph of a state of being fixed with a jig is taken, a procedure and points to be noted are written by handwriting, etc., and three pages are scanned by a scanner together with the front and rear pages to be inserted. The document management server 1 compares the scan data of the previous and subsequent pages with the data of each registered procedure manual, identifies the procedure manual from which scan data is added, and scans the scan data excluding the previous and subsequent pages. Create a new procedure by adding between the pages.

  Next, when the problem that has occurred in the part or facility is resolved, the person in charge manages the part management data or facility management that is managed by the component management apparatus 2 or the facility management apparatus 3 for the part or facility in which the problem has been resolved. Delete the contents set in the “Problem Management” item of the data. For example, as shown in the facility management data in FIG. 6B, since the failure that has occurred in the facilities with IDs: M0003 and M0005 has been resolved, the “failure” set in the problem management item is deleted. . By this deletion, “in operation” is set in the “status” item.

  Thereafter, the document management server 1 sets the “status” item of the document management data associated with the failure occurring in the facilities of ID: M0003 and M0005 to “invalid” at a predetermined timing. Return to the previous procedure.

  Specifically, as shown in the document management data in FIG. 6A, the document server 1 sets each item of status for ID: File0004 and File0005 associated with the facilities of ID: M0003 and M0005, respectively. Set “Disable”. As a result, the latest procedure manuals for line 2 and line 3 are returned to the procedure manual B version repair a, which is the parent file.

  Here, the timing at which the “status” item of the document management data is set to “invalid” is not limited, but may be, for example, when the user accesses the document management server 1 to confirm the procedure manual. Alternatively, the timing may be set in advance, or may be performed when the contents set in the “problem management” item of the part management data or the facility management data are deleted. In addition, there are factories that make efforts to record work start and end times using a barcode reader in order to count the work time per process on the line. Furthermore, it is common practice to pick up a plurality of assembled parts from a parts warehouse, collect them in one tray, and then provide them to the line. At this time, lot information and barcodes are included in the parts set. The document management server 1 determines whether or not the problem has been solved by inputting the information of the work start by reading the barcode at the start of the work of the parts set, that is, at the start of the line work. It is also possible to perform a process of checking and disabling the “status” item of the document management data. Alternatively, the operator may be warned so that the item “status” is manually set to “invalid”. Specifically, a method of displaying the fact on the tablet terminal 4 or notifying the worker by a buzzer or a lamp can be mentioned.

  As described above, in this embodiment, one or a plurality of procedure manuals are registered, and a procedure manual in which the content of any one of the procedure manuals is changed in accordance with a change in the generated part lot or a failure of the equipment, The procedure manual before the content change is registered as a parent document together with the registration date, and the procedure manual after the content change is associated with the changed part or the failed equipment. Further, “valid” is set in the status item and managed so that the procedure manual after the content change becomes the latest procedure manual. In addition, when a part lot change or equipment failure is resolved, the status of the procedure manual after the content change is automatically changed to “Invalid”, or a warning is given to change it to “Invalid”. It is changed to “invalid” by a manual operation such as the above, and the pre-change procedure manual that is the parent document is managed as the latest document.

  In other words, the procedure manual after the content change and the event such as the change of parts lot or equipment failure that triggered the content change are linked and managed, and the procedure manual after the content change is updated until the event is resolved. It is managed as a document, and when the event is resolved, it is automatically or based on the user's operation, and the procedure manual before the content change is restored. The process of returning to the original state can be performed easily and accurately.

  In the embodiment described above, the document management data in FIG. 4A and the parts lot shown in the parts management data in FIG. 4C and / or the equipment shown in the equipment management data in FIG. Although the case of direct association has been described, problem management data may be created and the problem indicated in the problem management data may be associated with the document management data as described with reference to FIG.

  FIG. 7A is a diagram showing document management data registered and managed by the document management server 1. The items of the document management data are the same as the items of the document management data shown in FIG. 4A. However, in the “related problem” item, each document ID: File003 to ID: File005 has “ “issue 001 to issue 003” are set.

  FIG. 7B is a diagram showing the component management data registered and managed by the component management apparatus 2. The item of the component management data is the same as the item of the component management data shown in FIG. 4C, but “issue 001” is set to the component of the component ID: B0005 in the “related problem” item. ing.

  FIG. 7C is a diagram showing facility management data registered and managed by the facility management apparatus 3. The items of the facility management data are the same as the items of the facility management data shown in FIG. 4D. However, in the “related problem” item, each facility of the facility ID: M0003 and ID: M0005 is “ “issue 002” and “issue 003” are set.

  FIG. 7D shows problem management data registered and managed by the document management server 1. This problem management data is data that collectively manages problems that have occurred with respect to parts and facilities. Every time a problem occurs with a part or facility, problem management data is created by a person in charge or the like.

  The problem management data includes items of ID, problem content, relation, ID, lot, and status. The item “ID” is identification information for uniquely identifying the problem that has occurred, the item “problem content” is an item that indicates the content of the problem that has occurred, and the item “related” is a problem related to parts management or facility management The item “ID” is an item indicating the ID of the part or facility in which the problem has occurred, and the item “Lot” is an item indicating the part lot number when the problem has occurred in the part. Yes, the item “state” is an item indicating whether a problem is occurring or has been solved.

  In the example shown in FIG. 7D, three problems of ID: issue 001 to ID: issue 003 are occurring, ID: issue 001 is a problem related to the part ID: B0005, and ID: issue 002 is an equipment ID. : It is a problem related to the equipment of M0003, and ID: issue003 is shown to be a problem related to the equipment of equipment ID: M0005.

  In the example of FIG. 7, when a problem occurs in a part or facility, the person in charge adds and registers new data with an ID to the problem management data, and inputs and sets necessary items for each item of the added problem management data. In addition, “occurring” is set in the “status” item. Also, the item “problem management” of the component management data in which the problem has occurred in the component management data shown in FIG. 7B, and “ In the “problem management” item, the ID of newly added problem management data is entered. The input may be automatically performed by the parts management apparatus 2 or the equipment management apparatus 3 based on an input request from the document management server 1.

  On the other hand, if a problem occurs in a part or facility, the contents of the work procedure are changed in the line that uses the part or facility, and the person in charge reflects the change in content with the approval of an authorized leader. The prepared procedure manual is created and registered in the document management server 1. In addition, as shown in FIG. 7A, for example, ID: File0003 to File0005, document management data is created in association with the newly registered procedure manual, and each item is set and additionally registered. The “Status” item is set to “Valid”. The newly registered procedure manual becomes the latest procedure manual for the corresponding line. In the “related problem” item of the added document management data, the ID (for example, issue 001) of the corresponding problem management data is input. This input is performed as follows, for example.

  That is, when document management data is added, a provisional update screen of a procedure manual as shown in FIG. 8 is displayed on the display unit of the document management server 1 or the terminal unit of the person in charge, and the added procedure manual and A column for selecting an associated problem ID is displayed.

  When the person in charge selects and confirms the problem ID that caused the addition of the procedure manual, the selected problem ID is set in the item “related problem” of the document management data corresponding to the added procedure manual. Then, the added procedure manual is associated with the corresponding problem in the problem management data.

  Next, when a problem that has occurred in a part or facility is resolved, the person in charge inputs and sets “resolved” in the “status” item of the problem management data for the problem management data in which the problem has been resolved. For example, as shown in FIG. 9C, since the problem of ID: issue 002 and ID: issue 003 has been solved, “Solution” is input in the “Status” item of the corresponding problem management data. At the same time, the problem ID associated with the “problem management” item is deleted from the part management data and / or the equipment management data. In this example, as shown in the equipment management data in FIG. 9B, the problem ID set in the “problem management” item of the management data of the equipment IDs M0003 and M0005 is deleted. By deleting the problem ID, the item “status” changes to “in operation”. Note that when “Solution” is input in the “Status” item of the problem management data, the document management server 1 sends the part management device 2 and / or the equipment management device 3 to For equipment, a request is made to delete the problem ID associated in the “problem management” item of the management data, and based on this request, the parts management device 2 and / or the equipment management device 3 deletes the problem ID. , “Active” may be entered in the “Status” item.

  Thereafter, the document management server 1 sets the “status” item of the document management data associated with issue 002 and issue 003 to “invalid” at a predetermined timing, thereby returning the procedure manual to the pre-change procedure manual.

  Specifically, as shown in the document management data of FIG. 9A, the document server 1 sets “invalid” to each item of the status for the IDs: File0004 and File0005 respectively associated with issue002 and issue003. Set. As a result, the procedure manuals for the lines 2 and 3 are returned to the procedure manual B version repair a, which is the parent file.

  Here, the timing at which the “status” item of the document management data is set to “invalid” is not limited, but as described in the example of FIG. 7, for example, the document management server 1 for the user to check the procedure manual. May be at the time of access, at a preset timing, or when the content set in the “problem management” item of the parts management data or equipment management data is deleted, It may be performed together. Also, at the start of part set work, that is, at the start of line work, information on the start of work by reading a bar code is input, so that the document management server 1 checks whether the problem has been solved and performs document management. You may perform the process which makes the item of "status" of data "invalid". Alternatively, the operator may be warned so that the item “status” is manually set to “invalid”.

  Also in this embodiment, the procedure manual after the content change and the event such as the problem that triggered the content change are associated and managed, and the procedure manual after the content change is managed as the latest document until the event is resolved When the event is resolved, it is automatically or based on the user's operation, and the procedure manual before the content change is restored. The process of returning can be performed easily and accurately.

  FIG. 10 is a flowchart showing the operation of the document management server 1 when the user of each line uses the procedure manual. The processes shown in the flowchart of FIG. 10 and the flowcharts of FIG. 11 and subsequent figures are executed by the CPU 11 of the document management server 1 operating according to an operation program stored in the storage unit 14 or the like.

  In step S01, user authentication is performed for direct access to the document management server 1 by the user or access via the tablet terminal 4, and in step S02, the line to which the user belongs or the user works based on the user management data. Check if the person is in charge.

  In step S03, the user's work range procedure manual is extracted with reference to the document management data. For example, if the user belongs to line 1, a procedure manual relating to line 1 is extracted. Subsequently, after checking the version of the procedure manual, for example, the procedure manual A version, the procedure manual B version, the procedure manual C version, etc. in step S04, the latest version of each version is checked in step S05.

  Next, in step S06, it is checked whether or not the date is the latest. If it is not the latest (NO in step S06), the latest date is selected in step S07, and the process returns to step S06. If the date is the latest in step S06 (YES in step S06), it is determined in step S08 whether the “status” item is “valid”. If it is not “valid” (NO in step S08), in step S09, it is checked whether or not there is a procedure manual with the previous date. If there is a procedure manual with the date before one (YES in step S09), the procedure manual is selected in step S10, and then the process returns to step S08. If it is determined in step S09 that there is no procedure manual with the previous date (NO in step S09), the procedure ends because no procedure manual exists. In this case, the user may be notified by displaying on the screen that there is no procedure manual.

  In step S08, if the item of “status” is “valid” (YES in step S08), it is checked in step S11 whether there is a child procedure manual having the same parent within the user's assigned range. If not (NO in step S11), the process proceeds to step S16, and the procedure manual specified in step S08 is output. As an output method, the procedure manual may be transmitted to the image forming apparatus 5 for printing, or may be transmitted to the tablet terminal 4 for display.

  If it is determined in step S11 that there is a child procedure manual having the same parent within the user's responsibility range (YES in step S11), the process proceeds to step S12, and whether or not there is a procedure manual whose "status" item is "valid" Check out. If there is no “valid” procedure manual (NO in step S12), the process proceeds to step S16 to output the procedure manual. If there is a procedure book that is “valid” (YES in step S12), it is checked in step S13 whether there are a plurality of procedure books that are “valid”. If there are not more than one (NO in step S13), The procedure manual is selected as an output, and the procedure manual is output in step S16. If there are a plurality of procedure manuals that are “valid” (YES in step S13), after the changed parts are synthesized in step S15, the synthesized procedure manuals are output in step S16.

  In this way, the latest procedure manual corresponding to the line to which the user or group accessing the document management server 1 belongs is specified and distributed from the document management server 1. Therefore, the distributed procedure manual may differ depending on the line to which the user or group belongs. In this case, the modified procedure manual is distributed to the user or group belonging to one of the lines, and is sent to other lines. The pre-change procedure manual is distributed to the users and groups to which they belong.

  FIG. 11A is a flowchart showing the registration process of the procedure manual whose contents have been changed, and FIG.

  After performing user authentication in step S21, it is determined in step S22 whether the procedure manual is acquired or modified based on the user operation. If it is acquisition of a procedure manual (acquisition in step S22), the process proceeds to the process shown in the flowchart of FIG. If it is a correction of the procedure manual (correction in step S22), it is checked in step S23 whether the user has the reader authority. If not (NO in step S23), “registration” is performed in step S24. After displaying a message indicating that “leader approval is required to reflect”, the process proceeds to step S25. If the user has the reader authority (YES in step S23), the process proceeds to step S25 as it is.

  In step S25, the changed part of the procedure manual including the previous and subsequent pages is received. Specifically, the changed part of the procedure manual including the previous and next pages is read by a scanner (not shown).

  Next, in step S26, it is checked whether or not the automatic determination function of the base procedure manual is on. If it is on (YES in step S26), in step S27, it narrows down to the official version of the user's responsibility range. To extract the list. Then, in step S28, pattern matching is performed in page units for the official version of the procedure manual and the read changed portion, and the base procedure manual is specified.

  Next, in step S29, it is determined whether or not the procedure manual as a base has been uniquely identified. If it has been identified (YES in step S29), the process proceeds to step S31. If it cannot be identified (NO in step S29), in step S30, a list of official version procedure manuals of the user's assigned range is displayed and selected by the user, and the process proceeds to step S31. Even if the automatic determination function of the base procedure manual is not turned on in step S26 (NO in step S26), after displaying the list of official version procedure manuals in the user's area of responsibility in step S30 and allowing the user to select, Proceed to step S31.

  In step S31, a confirmation screen is displayed as to whether or not the specified procedure manual as the base is acceptable or whether the user-selected procedure manual is acceptable.

  When the user presses the OK button on the confirmation screen, in step S32, the page of the changed part is synthesized with the base procedure manual, the changed procedure manual (modified version) is provisionally created, and the document management data is numbered. And register the procedure manual.

  Next, in step S33, it is checked whether or not the user has the reader authority. If the user does not have the user authority (NO in step S33), the fact that the temporary registration is completed is displayed on the screen in step S34, and the process is performed. finish. The provisional registration is displayed by displaying, for example, a procedure manual B version a (provisional).

  If the user has the reader authority in step S33 (YES in step S33), in step S35, a message asking whether or not to register the association between the created new procedure manual and the problem management data is displayed. Is not selected (NO in step S36), it is displayed in step S37 that the registration is completed, and the process ends.

  If the user chooses to register the association (YES in step S36), the problem management data is accessed in step S38, and the item “status” becomes “occurring” in the problem management data in the user's area of responsibility. In step S39, the acquired problem management data is displayed as a list as shown in FIG. 8, and the selection of desired problem management data is accepted in step S40.

  Next, in step S41, after registering the problem ID of the selected problem management data in the item “related problem” of the changed procedure manual, for example, the name of the procedure manual (for example, the procedure manual) is registered. Displayed together with B version a).

  FIG. 12A is a flowchart showing a process for canceling the association between the procedure manual and the occurrence of the problem after the problem has been solved for the procedure manual whose contents have been changed due to the occurrence of a problem with a part or facility. Yes, (B) in FIG. In this example, the association is canceled when the user of each line uses the procedure manual. The case where the problem which occurred has been managed by problem management data is shown.

  As described above, when a problem with a part or facility is resolved, the person in charge sets “resolved” in the item of “state” for the data in which the problem is resolved among the problem management data.

  Thereafter, when the user who wants to output the procedure manual accesses the document management server 1, the document management server 1 authenticates the user in step S51, and then in step S52, the line to which the user belongs or the user Check whether the person is in charge of work.

  Next, in step S53, the latest procedure manual of the user's work range is extracted with reference to the document management data, and in step S54, the problem ID is stored in the item “related problem” of the extracted procedure manual. Whether or not the problem ID is set is checked, and in step S55, it is determined whether or not the problem ID is set.

  If the problem ID is not set (NO in step S55), the process proceeds to step S04. If a problem ID is set (YES in step S55), after confirming the problem management data in step S56, in step S57, is there any problem management data in which the item “state” is “solved”? Determine if. If not (NO in step S57), the process proceeds to step S04. If there is problem management data whose “state” item is “solved” (YES in step S57), the problem ID of the problem management data “resolved” is associated in step S58. After changing the status of the procedure manual to “invalid”, the process proceeds to step S04.

  The procedure manual whose status becomes “invalid” is excluded from the latest procedure manual, and the procedure document which is the parent document becomes the latest procedure manual.

  Since steps S04 to S16 are the same as steps S04 to S16 in the flowchart of FIG. 10, the same step numbers are given and description thereof is omitted.

  Although one embodiment of the present invention has been described above, the present invention is not limited to the above embodiment. For example, the case where the document is a procedure manual used for line work has been explained, but it can be applied to a document that needs to be temporarily changed or restored, for example, a specification of an application that is temporarily changed. It can also be applied to books.

  Further, although the parts management apparatus 2 and the equipment management apparatus 3 are configured as apparatuses separate from the document management server 1, the parts management data and the equipment management data may be managed by the document management server 1 together with the document. .

1 Document management server (document management device)
100 control unit 101 CPU
DESCRIPTION OF SYMBOLS 110 Fixed storage device 134 Display part 2 Parts management apparatus 3 Equipment management apparatus 4 Tablet terminal 5 Image forming apparatus 101-108 Procedure manual (document)

Claims (9)

A registration means for registering one or a plurality of documents, and registering a document in which the content of any document is changed according to the event that has occurred;
An association means for associating the document with the changed content and the event;
When the association means associates the document after the content change with the event, the document after the content change is managed as the latest document until the event is resolved, and the event is resolved. Management means to warn you to return to or return to the document before the content change,
A document management apparatus comprising: A delivery control means for delivering the document to a predetermined delivery destination;
The delivery control means delivers a document before content change to a first delivery destination composed of individuals and / or groups not affected by the event, and the document after content change is affected by the event. The document management apparatus according to claim 1, wherein the document management apparatus distributes to a second distribution destination composed of individuals and / or groups.   The document is a procedure manual for line work, the content change of the document is a change of work content described in the procedure manual, and the distribution control means sends the procedure manual after the content change to the second distribution. The document management apparatus according to claim 2, wherein the document management apparatus distributes to a worker on a line that performs a work affected by the previous event. The document is a procedure manual for line work, and the content change of the document is a change related to a lot of parts used for the line work,
The document management apparatus according to claim 1, wherein the event is a change in a lot of parts used for line work, and the event is resolved when the use of the parts for the lot is completed. The document is a procedure manual for line work, and the content change of the document is a change related to equipment used for the line work,
The document management apparatus according to claim 1, wherein the event is a change in a state of equipment used for line work, and the event is resolved when the change in the state of the equipment ends. The document is a procedure manual in line work, and the content change of the document is a change for avoiding problems in the line work,
The document management apparatus according to claim 1, wherein the event is a problem in line work, and the event is resolved by solving the problem.   When the information indicating the start of line work is input, the management means checks whether the event has been resolved, and if it has been resolved, returns to the document before the content change or warns to return. The document management apparatus according to claim 3, wherein: Document management device
A registration step of registering one or a plurality of documents, registering a document in which the content of any document has been changed according to the event that has occurred, and registering the document before the content change as a parent document;
A step of associating the document with the changed content with the event;
When the association step associates the document after the content change with the event, the document after the content change is managed as the latest document until the event is resolved, and the event is resolved. Management steps that warn you to revert to or return to the original document,
The document management method characterized by performing. In the CPU of the document management device,
A registration step of registering one or a plurality of documents, registering a document in which the content of any document has been changed according to the event that has occurred, and registering the document before the content change as a parent document;
A step of associating the document with the changed content with the event;
When the association step associates the document after the content change with the event, the document after the content change is managed as the latest document until the event is resolved, and the event is resolved. Management steps that warn you to revert to or return to the original document,
Document management program for executing

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