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How Trainees Use the Information from Telepointers in Remote Instruction

Authors:

Hannah McGowan,

H. Reza Zahiri,

Andrea Kleinsmith,

Helena MentisAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 93, Pages 1 - 20

https://doi.org/10.1145/3359195

Published: 07 November 2019 Publication History

Abstract

Researchers have shown both performance drawbacks and benefits of using telepointers or similar display overlay-technologies in remote instruction; however, there is not a clear understanding of why there are these performance effects. This poses a challenge in knowing how and when to successfully use or design telepointing technologies in remote instruction. A better understanding is needed with the rise of remote workers in a wide array of industries from oil rig repair to surgery, and the proliferation of heads-up displays or telecommunications devices to support these future work practices. In this study, we explore how the information conveyed through a telepointer is taken up and acted upon by surgical trainees in a laparoscopic surgical telementoring setting. We collected audio and video data of 12 surgical trainees who performed standard laparoscopic surgical tasks on a physical model under the guidance of a surgical trainer. We investigated both action and talk to determine how the telepointer-based information was used. Our findings reveal three main challenges in using the instructional information conveyed through the telepointer including the trainees' tendency of attending to the telepointer instruction as the primary source of information. We argue that the found challenges are socio-technical in nature and require a redesign of the mentoring context as well as the technological tools.

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Cited By

Jiménez-Ruescas JCeldrán FSalazar LSánchez-Margallo JSánchez-Margallo FGonzález P(2024)Assessing the Use of Virtual Pointers in Laparoscopic Surgery Training ActivitiesSurgical Innovation10.1177/15533506241292854Online publication date: 5-Nov-2024
https://doi.org/10.1177/15533506241292854
Lambert SVoros STroccaz JCanlorbe GAvellino I(2024)Understanding The Needs of Mentoring in Surgery to Guide the Design of Surgical Telementoring SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36374208:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637420
Wang JTang HKantor TSoltani TPopov VWang X(2024)Surgment: Segmentation-enabled Semantic Search and Creation of Visual Question and Feedback to Support Video-Based Surgery LearningProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642587(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642587
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Index Terms

How Trainees Use the Information from Telepointers in Remote Instruction
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
,
Darren Gergle
Northwestern University, USA
,
David A. Shamma
FXPAL, USA

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Copyright © 2019 ACM.

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Published: 07 November 2019

Published in PACMHCI Volume 3, Issue CSCW

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Cited By

Jiménez-Ruescas JCeldrán FSalazar LSánchez-Margallo JSánchez-Margallo FGonzález P(2024)Assessing the Use of Virtual Pointers in Laparoscopic Surgery Training ActivitiesSurgical Innovation10.1177/15533506241292854Online publication date: 5-Nov-2024
https://doi.org/10.1177/15533506241292854
Lambert SVoros STroccaz JCanlorbe GAvellino I(2024)Understanding The Needs of Mentoring in Surgery to Guide the Design of Surgical Telementoring SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36374208:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637420
Wang JTang HKantor TSoltani TPopov VWang X(2024)Surgment: Segmentation-enabled Semantic Search and Creation of Visual Question and Feedback to Support Video-Based Surgery LearningProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642587(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642587
Lambert SVoros SCanlorbe GTroccaz JAvellino I(2024)Understanding Takeovers and Telestration in Laparoscopic Surgery to Inform Telementoring System DesignProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641978(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641978
Popov VChen XWang JKemp MSandhu GKantor TMateju NWang X(2024)Looking Together ≠ Seeing the Same Thing: Understanding Surgeons' Visual Needs During Intra-operative Coordination and InstructionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641929(1-12)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641929
Yang SPoonawala AJiang TSchneider B(2023)Can Synchronous Code Editing and Awareness Tools Support Remote Tutoring? Effects on Learning and TeachingProceedings of the ACM on Human-Computer Interaction10.1145/36101777:CSCW2(1-30)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610177
Maria SMentis HCanlorbe GAvellino I(2023)Supporting Collaborative Discussions In Surgical Teleconsulting Through Augmented Reality Head Mounted DisplaysProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580714(1-13)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580714
Choi HKwon JNam S(2023)Research on the application of gaze visualization interface on virtual reality training systemsJournal on Multimodal User Interfaces10.1007/s12193-023-00409-617:3(203-211)Online publication date: 18-Aug-2023
https://doi.org/10.1007/s12193-023-00409-6
Gasques DJohnson JSharkey TFeng YWang RXu ZZavala EZhang YXie WZhang XDavis KYip MWeibel NKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)ARTEMIS: A Collaborative Mixed-Reality System for Immersive Surgical TelementoringProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445576(1-14)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445576

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