research-article

Recurring Meetings: An Experiential Account of Repeating Meetings in a Large Organization

Authors:

Karin Niemantsverdriet,

Thomas EricksonAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 1, Issue CSCW

Article No.: 84, Pages 1 - 17

https://doi.org/10.1145/3134719

Published: 06 December 2017 Publication History

Abstract

Meetings are often seen solely as a site of collective work. However, as McGrath has noted, groups are concerned with much more than collective work. In this study we examine how individuals experience meetings, and ask what they do, why they do it, and how they feel about it. Our study focuses on recurring meetings, both because recurring meetings are an ordinary aspect of organization life, and because their routine nature lends them a casual character that distinguishes them from one-time, issue-focused meetings. This paper analyzes accounts of 19 meetings and examines how various peripheral activities -- side-talk, side-tracking, multi-tasking, pre- and post-meeting talk -- have positive effects, as well as negative ones. We argue that viewing recurring meetings as a confluence of individual and collective aims suggests new approaches for designing technology that supports both meetings and participants.

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Cited By

Hosseinkashi YTankelevitch LPool JCutler RMadan C(2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637370
Wang RQiu LCranshaw JZhang A(2024)Meeting Bridges: Designing Information Artifacts that Bridge from Synchronous Meetings to Asynchronous CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36373128:CSCW1(1-29)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637312
Scott ATankelevitch LRintel S(2024)Mental Models of Meeting Goals: Supporting Intentionality in Meeting TechnologiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642670(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642670
Show More Cited By

Index Terms

Recurring Meetings: An Experiential Account of Repeating Meetings in a Large Organization
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing
  2. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 1, Issue CSCW

November 2017

2095 pages

EISSN:2573-0142

DOI:10.1145/3171581

Editors:
Clifford Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Snap Inc.
,
Wolfgang Stuerzlinger
Simon Fraser University

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Copyright © 2017 ACM.

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Publication History

Published: 06 December 2017

Published in PACMHCI Volume 1, Issue CSCW

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Cited By

Hosseinkashi YTankelevitch LPool JCutler RMadan C(2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637370
Wang RQiu LCranshaw JZhang A(2024)Meeting Bridges: Designing Information Artifacts that Bridge from Synchronous Meetings to Asynchronous CollaborationProceedings of the ACM on Human-Computer Interaction10.1145/36373128:CSCW1(1-29)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637312
Scott ATankelevitch LRintel S(2024)Mental Models of Meeting Goals: Supporting Intentionality in Meeting TechnologiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642670(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642670
Soria ALopez TSeero EMashhadi NEvans EBurge JVan der Hoek ARoychoudhury APaiva AAbreu RStorey M(2024)Characterizing Software Maintenance Meetings: Information Shared, Discussion Outcomes, and Information CapturedProceedings of the IEEE/ACM 46th International Conference on Software Engineering10.1145/3597503.3623330(1-13)Online publication date: 20-May-2024
https://dl.acm.org/doi/10.1145/3597503.3623330
Getchell KCarradini SCardon PFleischmann CMa HAritz JStapp J(2022)Artificial Intelligence in Business Communication: The Changing Landscape of Research and TeachingBusiness and Professional Communication Quarterly10.1177/2329490622107431185:1(7-33)Online publication date: 3-Feb-2022
https://doi.org/10.1177/23294906221074311
Mohideen FHeintzelman S(2022)Routines and Meaning in Life: Does Activity Content or Context Matter?Personality and Social Psychology Bulletin10.1177/0146167222108579749:7(987-999)Online publication date: 26-Apr-2022
https://doi.org/10.1177/01461672221085797
Zhong SRosset LPapinutto MLalanne DAlavi H(2022)Binaural Audio in Hybrid Meetings: Effects on Speaker Identification, Comprehension, and User ExperienceProceedings of the ACM on Human-Computer Interaction10.1145/35551706:CSCW2(1-24)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555170
Constantinides MQuercia D(2022)The Future of Hybrid MeetingsProceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3533406.3533415(1-6)Online publication date: 8-Jun-2022
https://dl.acm.org/doi/10.1145/3533406.3533415
Soria Avan der Hoek ABurge JBaldassarre MPrechelt LRodríguez-Pérez G(2022)Recurring distributed software maintenance meetingsProceedings of the 15th International Conference on Cooperative and Human Aspects of Software Engineering10.1145/3528579.3529179(21-25)Online publication date: 21-May-2022
https://dl.acm.org/doi/10.1145/3528579.3529179
THOMAS SSHERRY JCHIERICHETTI RASLAN SMANDACHE L(2022)Beyond Zoom Fatigue: Ritual and Resilience in Remote MeetingsEthnographic Praxis in Industry Conference Proceedings10.1111/epic.121032022:1(56-73)Online publication date: 29-Dec-2022
https://doi.org/10.1111/epic.12103
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