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The Future of Hybrid Meetings

Published: 08 June 2022 Publication History

Abstract

Meetings are typically considered to be the fuel of an organization’s productivity—a place where employees discuss ideas and make collective decisions. However, it is no secret that meetings are also often perceived as wasteful vacuums, depleting employee morale and productivity, likely due to the fact that current technologies fall short in fully supporting physical or virtual meeting experience. In this position paper, we discuss the three key elements that make a meeting successful (i.e., execution, psychological safety, and physical comfort), and present new tools for hybrid meetings that incorporate those elements. As past research has focused on supporting meeting execution (the first element), we set the roadmap for future research on the two other elements: on psychological safety by articulating how new technologies could make meeting useful for all participants, ensure all participants give and receive appropriate levels of attention, and enable all participants to feel and make others feel comfortable; and on physical comfort by dwelling on how new technologies could make the meeting experience comfortable by integrating all human senses. We also discuss the potential danger of these technologies inadvertently becoming surveillance tools.

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Cited By

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  • (2024)Beyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work PracticesProceedings of Mensch und Computer 202410.1145/3670653.3677523(508-513)Online publication date: 1-Sep-2024
  • (2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
  • (2023)Meet me in VR! Can VR space help remote teams connectInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103104179:COnline publication date: 1-Nov-2023
  • Show More Cited By

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    cover image ACM Other conferences
    CHIWORK '22: Proceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work
    June 2022
    215 pages
    ISBN:9781450396554
    DOI:10.1145/3533406
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 08 June 2022

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    Author Tags

    1. meetings
    2. physical comfort
    3. psychological safety
    4. workplace

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    Cited By

    View all
    • (2024)Beyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work PracticesProceedings of Mensch und Computer 202410.1145/3670653.3677523(508-513)Online publication date: 1-Sep-2024
    • (2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
    • (2023)Meet me in VR! Can VR space help remote teams connectInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103104179:COnline publication date: 1-Nov-2023
    • (2022)Mental State Estimation System for Virtual Meetings with Auditory Modulation2022 10th International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW)10.1109/ACIIW57231.2022.10086011(1-3)Online publication date: 18-Oct-2022

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