research-article

Visualization for Recommendation Explainability: A Survey and New Perspectives

Authors:

Mohamed Amine Chatti,

Arham MuslimAuthors Info & Claims

ACM Transactions on Interactive Intelligent Systems, Volume 14, Issue 3

Article No.: 19, Pages 1 - 40

https://doi.org/10.1145/3672276

Published: 02 August 2024 Publication History

Abstract

Providing system-generated explanations for recommendations represents an important step toward transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs. Over the past two decades, explainable recommendation has attracted much attention in the recommender systems research community. This paper aims to provide a comprehensive review of research efforts on visual explanation in recommender systems. More concretely, we systematically review the literature on explanations in recommender systems based on four dimensions, namely explanation aim, explanation scope, explanation method, and explanation format. Recognizing the importance of visualization, we approach the recommender system literature from the angle of explanatory visualizations, that is using visualizations as a display style of explanation. As a result, we derive a set of guidelines that might be constructive for designing explanatory visualizations in recommender systems and identify perspectives for future work in this field. The aim of this review is to help recommendation researchers and practitioners better understand the potential of visually explainable recommendation research and to support them in the systematic design of visual explanations in current and future recommender systems.

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Cited By

Kleemann TLoepp BZiegler J(2024)Knowledge Graph-Based Integration of Conversational Advisors and Faceted FilteringInteracting with Computers10.1093/iwc/iwae044Online publication date: 18-Sep-2024
https://doi.org/10.1093/iwc/iwae044
Ma BYang TRen B(2024)A Survey on Explainable Course Recommendation SystemsDistributed, Ambient and Pervasive Interactions10.1007/978-3-031-60012-8_17(273-287)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-60012-8_17

Index Terms

Visualization for Recommendation Explainability: A Survey and New Perspectives
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interactive systems and tools
  2. Visualization
    1. Visualization application domains
      1. Information visualization
    2. Visualization techniques
2. Information systems
  1. Information retrieval
    1. Retrieval tasks and goals
      1. Recommender systems

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cover image ACM Transactions on Interactive Intelligent Systems

ACM Transactions on Interactive Intelligent Systems Volume 14, Issue 3

September 2024

384 pages

EISSN:2160-6463

DOI:10.1145/3613608

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Publication History

Published: 02 August 2024

Online AM: 11 June 2024

Accepted: 27 May 2024

Revised: 28 April 2024

Received: 22 August 2022

Published in TIIS Volume 14, Issue 3

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Kleemann TLoepp BZiegler J(2024)Knowledge Graph-Based Integration of Conversational Advisors and Faceted FilteringInteracting with Computers10.1093/iwc/iwae044Online publication date: 18-Sep-2024
https://doi.org/10.1093/iwc/iwae044
Ma BYang TRen B(2024)A Survey on Explainable Course Recommendation SystemsDistributed, Ambient and Pervasive Interactions10.1007/978-3-031-60012-8_17(273-287)Online publication date: 29-Jun-2024
https://dl.acm.org/doi/10.1007/978-3-031-60012-8_17

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