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Non-judgmental Interfaces: A New Design Space for Personal Informatics

Published: 01 July 2024 Publication History

Abstract

Personal Informatics (PI) systems like self-trackers implicitly or explicitly judge user behaviour based on the data they collect. In a behaviour change context, this may help individuals recognise corrective actions to take. However, these value judgments are unnecessary or harmful in some situations, for instance when (a) the user does not use the self-tracker with an intent to change, (b) the user needs to reflect more deeply on their data to achieve their desired change, or (c) the user’s behaviour or intended use case is non-normative. In this provocation, we aim to challenge the normative status quo by offering reflections on alternative, "non-judgmental" ways to represent self-tracking systems interfaces. We present three design concepts to support these reflections. We discuss what makes PI systems judgmental by detangling the elements embedding judgment, and the relations between judgmental and normative. Is it even possible to remove all value judgments from PI systems after all?

References

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    cover image ACM Conferences
    DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference
    July 2024
    501 pages
    ISBN:9798400706325
    DOI:10.1145/3656156
    This work is licensed under a Creative Commons Attribution International 4.0 License.

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    New York, NY, United States

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    Published: 01 July 2024

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    Author Tags

    1. interface design
    2. non-judgmental interfaces
    3. normativity
    4. personal informatics
    5. self-tracking

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    • Luxembourg National Research Fund

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    DIS '24: Designing Interactive Systems Conference
    July 1 - 5, 2024
    IT University of Copenhagen, Denmark

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    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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