Article

Control, deception, and communication: evaluating the deployment of a location-enhanced messaging service

Authors:

Giovanni Iachello,

Sunny Consolvo,

Gregory D. Abowd,

Jeffrey Hightower,

Anthony LaMarcaAuthors Info & Claims

UbiComp'05: Proceedings of the 7th international conference on Ubiquitous Computing

Pages 213 - 231

https://doi.org/10.1007/11551201_13

Published: 11 September 2005 Publication History

Abstract

We report on a two-week deployment of a peer-to-peer, mobile, location-enhanced messaging service. This study is specifically aimed at investigating the need for and effectiveness of automatic location disclosure mechanisms, the emerging strategies to achieve plausible deniability, and at understanding how place and activity are used to communicate plans, intentions and provide awareness. We outline the research that motivated this study, briefly describe the application we designed, and provide details of the evaluation process. The results show a lack of value of automatic messaging functions, confirm the need for supporting plausible deniability in communications, and highlight the prominent use of activity instead of place to indicate one's location. Finally, we offer suggestions for the development of social mobile applications.

References

[1]

Barkhuus, L., Dey, A.: Location-Based Services For Mobile Telephony: A Study Of Users' Privacy Concerns. In: Proc. Interact 2003, IOS Press (2003) 709-712.

[2]

Benford, S., Seager, W., Flintham, M., Anastasi, R., Rowland, D., Humble, J., Stanton, D., Bowers, J., Tanadavanitj, N., Adams, M., Farr, J. R., Oldroyd, A., Sutton, J.: The Error of Our Ways: The Experience of Self-Reported Position in a Location-Based Game. In: Proc. Ubicomp 2004, LNCS 3205, Springer Verlag (2004) 70-87.

[3]

Brown, K.: On The Trail Of Location Services. Wireless Week, March 1, 2004, Reed Business Information (2004) 18.

[4]

Consolvo, S., Smith, I., Matthews, T., LaMarca, A., Tabert, J., Powledge, P.: Location Disclosure to Social Relations: Why, When, & What People Want to Share. In: Proc. CHI 2005, ACM Press (2005) 82-90.

Digital Library

[5]

DePaulo B.M., Kashy D.A.: Everyday Lies in Close and Casual Relationships. Journal of Personality and Social Psychology 74 (1), American Psychological Association (1998) 63-79.

[6]

Flintham, M., Anastasi, R., Benford, S. D., Hemmings, T., Crabtree, A., Greenhalgh, C. M., Rodden, T. A., Tandavanitj, N., Adams, M., Row-Farr, J.: Where On-Line Meets On-The-Streets: Experiences With Mobile Mixed Reality Games. In: Proc. CHI 2003, ACM Press (2003) 569-576.

Digital Library

[7]

Grinter, R. E., Eldridge, M.: 'y do tngrs luv 2 txt msg?' In: Proc. ECSCW '01, Kluwer Academic Press (2001) 219-238.

Digital Library

[8]

Hancock, J.T., Thom-Santelli, J., Ritchie T.: Deception and Design: The Impact of Communication Technology on Lying Behavior. In: Proc. CHI 2004. ACM Press (2004) 129-134.

Digital Library

[9]

Harrison, S., Dourish, P.: Re-place-ing Space: The Roles Of Space And Place In Collaborative Systems. In: Proc. CSCW '96, ACM Press (1996) 67-76.

Digital Library

[10]

Höflich, J. R., Rössler, P.: Mobile schriftliche Kommunikation - oder: E-Mail für das Handy. Die Bedeutung elektronischer Kurznachrichten (Short Message Service) am Beispiel jugendlicher Handynutzer. Medien & Kommunikationswissenschaft 49, Nomos-Verlag (2001) 437.

[11]

Hull, R., Kumar, B., Lieuwen, D., Patel-Schneider, D.F., Sahuguet, A., Varadarajan, S., Vyas, A.: Enabling Context-Aware and Privacy-Conscious User Data Sharing. In: Proc. MDM'04, IEEE Press (2004) 187-198.

[12]

Iachello, G., Abowd, G.D.: Privacy and Proportionality: Adapting Legal Evaluation Techniques to Inform Design In Ubiquitous Computing. In: Proc. CHI 2005, ACM Press (2005) 91-100.

Digital Library

[13]

Informa Telecoms & Media: What the Operators Are Doing. Mobile Location Analyst, Oct 2003 (2003). Available online: http://www.baskerville.telecoms.com.

[14]

Ito, M., Daisuke, O.: Mobile Phones, Japanese Youth and the Replacement of Social Contact. In: Ling, R., Pedersen, P. (eds.): Front Stage/Back Stage: Mobile Communication and the Renegotiation of the Social Sphere, Conference Proceedings, 22-24 June 2003, Grimstad, Norway.

[15]

Jensen, L., Jensen, J., Feldman, S., Cauffman, E.: The Right to Do Wrong: Lying to Parents Among Adolescents and Emerging Adults. Journal of Youth and Adolescence 33 (2), Kluwer Academic Publishers (2004) 101-112.

[16]

KDDI: GPS MAP, a Location Service For Mobile Phones. Available online: http://www.kddi.com/english/corporate/news_release/archive/2002/0718/.

[17]

Knox D., Zusman, M.E., McGinty, K., Gescheidler, J.: Deception of Parents During Adolescence. Adolescence 36 (143), Libra Publishers (2001) 611-614.

[18]

Laasonen, K., Raento, M., Toivonen, H.: Adaptive On-Device Location Recognition. In: Proc. Pervasive 2004, LNCS 3001, Springer Verlag (2004) 287-304.

[19]

Lederer, S., Mankoff, J., Dey, A. K.: Who Wants to Know What When? Privacy Preference Determinants in Ubiquitous Computing. In: Proc. CHI 2003, ACM Press (2003) 724-725.

Digital Library

[20]

Ling, R.: The Social and Cultural Consequences of Mobile Telephony as Seen in the Norwegian Context. Telenor R&D Report R 9/2002, ISSN 1500-2616 (2002).

[21]

Laurier, E.: Why People Say Where They Are During Mobile Phone Calls. Environment and Planning D: Society and Space 19, Pion (2001) 485-504.

[22]

Mapamobile: Available online: http://www.mapamobile.com/.

[23]

Mynatt, E., Tullio, J. (2001) Inferring calendar event attendance. In: Proc. ACM Conference on Intelligent User Interfaces (IUI 2001), ACM Press (2001) 121-128.

Digital Library

[24]

NTT DoCoMo: iArea: Location Based Services. Available online: http://www.nttdocomo. com/corebiz/imode/services/iarea.html.

[25]

Palen, L., Dourish, P.: Unpacking "Privacy" for a Networked World. In: Proc. CHI 2003, ACM Press (2003) 129-136.

Digital Library

[26]

Povey, D.: Optimistic Security: A New Access Control Paradigm. In: Proc. New Security Paradigms Workshop 1999. Ontario, Canada, ACM Press (1999) 40-45.

Digital Library

[27]

Reichenbach, M., Damker, H., Federrath H., Rannenberg K.: Individual Management of Personal Reachability in Mobile Communication. In: Yngström, L., Carlsen, J. (eds.): Information Security in Research and Business, IFIP TC11 13th International Conference on Information Security (SEC '97), Chapman & Hall (1997) 164-174.

Digital Library

[28]

Schegloff, E. A.: Notes on a Conversational Practice: Formulating Place. In: Sudnow D. (ed.): Studies in Social Interaction, The Free Press (1972) 75-119.

[29]

Smith, H., Rogers, Y., Brady, M.: Managing One's Social Network: Does Age Make a Difference? In: Proc. Interact 2003, IOS Press (2003) 551-558.

[30]

Smith, I., Consolvo, S., Hightower, J., Hughes, J., Iachello, G., LaMarca, A., Abowd, G.D., Scott, J., Sohn, T.: Social Disclosure Of Place: From Location Technology to Communication Practice. In: Proc. Pervasive 2005, LNCS 3468, Springer Verlag (2005) 134-151.

Digital Library

[31]

Weilenmann A.: "I Can't Talk Now: I'm In A Fitting Room": Formulating Availability And Location In Mobile Phone Conversations, Environment and Planning A 35, Pion (2003) 1589-1605.

Cited By

Bhattacharjee APang JLiu AMariakakis AWilliams J(2023)Design Implications for One-Way Text Messaging Services that Support Psychological WellbeingACM Transactions on Computer-Human Interaction10.1145/356988830:3(1-29)Online publication date: 10-Jun-2023
https://dl.acm.org/doi/10.1145/3569888
Miazi NLipford HShehab M(2021)Exploring Perceptions of a Localized Content-Sharing System Using Users-as-BeaconsHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85616-8_21(351-372)Online publication date: 30-Aug-2021
https://dl.acm.org/doi/10.1007/978-3-030-85616-8_21
Huang YSang YWu QYao Y(2019)Higher Education Check-InsProceedings of the ACM on Human-Computer Interaction10.1145/33591683:CSCW(1-26)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359168
Show More Cited By

Recommendations

QoS Control in Group Communication
CW '02: Proceedings of the First International Symposium on Cyber Worlds (CW'02)

This paper discusses a communication model to exchangemultimedia messages in a group of multiple processes.Quality of Service (QoS) required by an applicationhas to be supported. In traditional communicationprotocols like TCP and RTP, a process can ...
On deception and deception detection: content analysis of computer-mediated stated beliefs
ASIS&T '10: Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47

Deception in computer-mediated communication is defined as a message knowingly and intentionally transmitted by a sender to foster a false belief or conclusion by the perceiver. Stated beliefs about deception and deceptive messages or incidents are ...
Communication styles for parallel systems

Distributed-memory parallel systems rely on explicit message exchange for communication, but the communication operations they support can differ in many aspects. One key difference is the way messages are generated or consumed. With systolic ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences

UbiComp'05: Proceedings of the 7th international conference on Ubiquitous Computing

September 2005

394 pages

ISBN:9783540287605

Editors:
Michael Beigl
Distributed and Ubiquitous Systems, Muehlenpfordtstr. 23, Braunschweig, Germany
,
Stephen Intille
House_n, Massachusetts Institute of Technology, One Cambridge Center, 4FL, Cambridge, MA, Germany
,
Jun Rekimoto
Interaction Laboratory, Sony Computer Science Laboratories, Inc., 3-14-13 Higashigotanda, Shinagawa-ku, Tokyo, MA, Japan
,
Hideyuki Tokuda
Faculty of Environment and Information Studies, Keio University, 5322, Endo, Fujisawa, Kanagawa, MA, Japan

Sponsors

Fujitsu
NEC
KDDI R&D Laboratories Inc.
NTT DoCoMo
Fuji Xerox: Fuji Xerox

In-Cooperation

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 11 September 2005

Check for updates

Qualifiers

Article

Acceptance Rates

Overall Acceptance Rate 764 of 2,912 submissions, 26%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

52
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 14 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Bhattacharjee APang JLiu AMariakakis AWilliams J(2023)Design Implications for One-Way Text Messaging Services that Support Psychological WellbeingACM Transactions on Computer-Human Interaction10.1145/356988830:3(1-29)Online publication date: 10-Jun-2023
https://dl.acm.org/doi/10.1145/3569888
Miazi NLipford HShehab M(2021)Exploring Perceptions of a Localized Content-Sharing System Using Users-as-BeaconsHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85616-8_21(351-372)Online publication date: 30-Aug-2021
https://dl.acm.org/doi/10.1007/978-3-030-85616-8_21
Huang YSang YWu QYao Y(2019)Higher Education Check-InsProceedings of the ACM on Human-Computer Interaction10.1145/33591683:CSCW(1-26)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359168
Benetka JKrumm JBennett PAzzopardi LHalvey MRuthven IJoho HMurdock VQvarfordt P(2019)Understanding Context for Tasks and ActivitiesProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298929(133-142)Online publication date: 8-Mar-2019
https://dl.acm.org/doi/10.1145/3295750.3298929
Caraway MEpstein DMunson S(2017)Friends Don't Need ReceiptsProceedings of the ACM on Human-Computer Interaction10.1145/31346631:CSCW(1-17)Online publication date: 6-Dec-2017
https://dl.acm.org/doi/10.1145/3134663
Roth JTummala MMcEachen JScrofani J(2017)On Location Privacy in LTE NetworksIEEE Transactions on Information Forensics and Security10.1109/TIFS.2017.265647012:6(1358-1368)Online publication date: 1-Jun-2017
https://dl.acm.org/doi/10.1109/TIFS.2017.2656470
Schildt ELeinfors MBarkhuus LLukosch SSarcevic ALewkowicz MMuller M(2016)Communication, Coordination and Awareness around Continuous Location SharingProceedings of the 2016 ACM International Conference on Supporting Group Work10.1145/2957276.2957289(257-265)Online publication date: 13-Nov-2016
https://dl.acm.org/doi/10.1145/2957276.2957289
Gal-Oz AZuckerman OCox ACairns PBernhaupt RNacke L(2015)Embracing Cheating in Gamified Fitness ApplicationsProceedings of the 2015 Annual Symposium on Computer-Human Interaction in Play10.1145/2793107.2810298(535-540)Online publication date: 5-Oct-2015
https://dl.acm.org/doi/10.1145/2793107.2810298
Guha SWicker SMase KLangheinrich MGatica-Perez DGellersen HChoudhury TYatani K(2015)Spatial subterfugeProceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing10.1145/2750858.2804281(1131-1135)Online publication date: 7-Sep-2015
https://dl.acm.org/doi/10.1145/2750858.2804281
Epstein DJacobson BBales EMcDonald DMunson SCosley DForte ACiolfi LMcDonald D(2015)From "nobody cares" to "way to go!"Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing10.1145/2675133.2675135(1622-1636)Online publication date: 28-Feb-2015
https://dl.acm.org/doi/10.1145/2675133.2675135
Show More Cited By

View Options

View options

Media

Figures

Other

Tables

View Table of Contents