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The presence of political misinformation and ideological echo chambers on social media platforms is concerning given the important role that these sites play in the public’s exposure to news and current events. Algorithmic systems employed on these ...

Recent work has demonstrated how content moderation practices on social media may unfairly affect marginalized individuals, for example by censoring women's bodies and misidentifying reclaimed terms as hate speech. This study documents and explores the ...

In this article, we introduce the concept of a spotlight social media post—a post that receives an unexpected burst of attention—and explore how such posts reveal salient aspects of online collective sensemaking and attention dynamics during a crisis ...

This work explores how users navigate the opaque and ever-changing algorithmic processes that dictate visibility on Instagram through the lens of Attachment Theory. We conducted thematic analysis on 1,100 posts and comments on r/Instagram to understand ...

Prior work on transgender technology users in CSCW has primarily focused on how they interact with algorithms and communication technology, empirically identifying specific use cases and profiles, and speaking largely to the designers and developers of ...

Democracy in America is threatened by an increased level of false information circulating through online media networks. Previous research has found that radical right media such as Fox News and Breitbart are the principal incubators and ...

The study of rumors has garnered wider attention as regulators and researchers turn towards problems of misinformation on social media. One goal has been to discover and implement mechanisms that promote healthy information ecosystems. Classically ...

Recent years have witnessed a growing popularity of activity tracking applications. Previously work has focused on three major types of social interaction features in such applications: cooperation, competition and community. Such features ...

Journalists are struggling to adapt to new conditions of news production and simultaneously encountering criticism for their role in spreading misinformation. Against the backdrop of this "crisis in journalism", this research seeks to understand how ...

This research examines Twitter discourse related to #BlackLivesMatter and police-related shooting events in 2016 through a mixed-method, interpretative approach. We construct a "shared audience graph", revealing structural and ideological disparities ...

Widespread rumoring can hinder attempts to make sense of what is going on during disaster scenarios. Understanding how and why rumors spread in these contexts could assist in the design of systems that facilitate timely and accurate sensemaking. We ...

This paper presents an early stage exploratory analysis of communities engaging in alternative narratives about crisis events on social media. Over 11,000 user accounts on Twitter engaged in conversations questioning the mainstream narrative of the ...

A number of high-profile incidents have highlighted tensions between citizens and police, bringing issues of police-citizen trust and community policing to the forefront of the public’s attention. Efforts to mediate this tension emphasize the ...

Rumors are regular features of crisis events due to the extreme uncertainty and lack of information that often characterizes these settings. Despite recent research that explores rumoring during crisis events on social media platforms, limited work has ...

This paper examines how 'official' accounts participate in the propagation and correction of online rumors in the context of crisis events. Using an emerging method for interpretive analysis of 'big' social data, we investigate the spread of online ...

In this paper we highlight three distinct approaches to studying rumor dynamics-volume, exposure, and content production. Expanding upon prior work, which has focused on rumor volume, we argue that considering the size of the exposed population is a ...

Social media have become an established feature of the dynamic information space that emerges during crisis events. Both emergency responders and the public use these platforms to search for, disseminate, challenge, and make sense of information during ...

In addition to posting news and status updates, many Twitter users post questions that seek various types of subjective and objective information. These questions are often labeled with 'Q&A' hashtags, such as #lazyweb or #twoogle. We surveyed Twitter ...