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Could This Be True?: I Think So! Expressed Uncertainty in Online Rumoring

Published: 07 May 2016 Publication History

Abstract

Rumors are regular features of crisis events due to the extreme uncertainty and lack of information that often characterizes these settings. Despite recent research that explores rumoring during crisis events on social media platforms, limited work has focused explicitly on how individuals and groups express uncertainty. Here we develop and apply a flexible typology for types of expressed uncertainty. By applying our framework across six rumors from two crisis events we demonstrate the role of uncertainty in the collective sensemaking process that occurs during crisis events.

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      cover image ACM Conferences
      CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
      May 2016
      6108 pages
      ISBN:9781450333627
      DOI:10.1145/2858036
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      Published: 07 May 2016

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      Author Tags

      1. crisis informatics
      2. rumoring
      3. social media
      4. twitter

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      CHI'16: CHI Conference on Human Factors in Computing Systems
      May 7 - 12, 2016
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      CHI '16 Paper Acceptance Rate 565 of 2,435 submissions, 23%;
      Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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      • (2024)Exploring the Future of Informed Consent: Applying a Service Design ApproachProceedings of the ACM on Human-Computer Interaction10.1145/36373308:CSCW1(1-31)Online publication date: 26-Apr-2024
      • (2023)Officially social: Developing a social media crisis communication strategy for USGS Volcanoes during the 2018 Kīlauea eruptionFrontiers in Communication10.3389/fcomm.2023.9760418Online publication date: 23-Mar-2023
      • (2023)Mobilizing Manufactured Reality: How Participatory Disinformation Shaped Deep Stories to Catalyze Action during the 2020 U.S. Presidential ElectionProceedings of the ACM on Human-Computer Interaction10.1145/35796167:CSCW1(1-39)Online publication date: 16-Apr-2023
      • (2023)Spotlight Tweets: A Lens for Exploring Attention Dynamics within Online Sensemaking During Crisis EventsACM Transactions on Social Computing10.1145/35772136:1-2(1-33)Online publication date: 26-Jun-2023
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      • (2022)More Than MillingResearch Anthology on Managing Crisis and Risk Communications10.4018/978-1-6684-7145-6.ch003(31-53)Online publication date: 1-Jul-2022
      • (2022)Research note: Explicit voter fraud conspiracy cues increase belief among co-partisans but have broader spillover effects on confidence in electionsHarvard Kennedy School Misinformation Review10.37016/mr-2020-99Online publication date: 7-Jun-2022
      • (2022)Preventing and debunking earthquake misinformation: Insights into EMSC's practicesFrontiers in Communication10.3389/fcomm.2022.9935107Online publication date: 22-Dec-2022
      • (2022)Measuring the diffusion of conspiracy theories in digital information ecologiesConvergence: The International Journal of Research into New Media Technologies10.1177/1354856522109180928:4(940-961)Online publication date: 24-Apr-2022
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