research-article

Public Access

Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media

Authors:

Nazanin Andalibi,

Oliver L. Haimson,

Munmun De Choudhury,

Andrea ForteAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 25, Issue 5

Article No.: 28, Pages 1 - 35

https://doi.org/10.1145/3234942

Published: 01 October 2018 Publication History

All formats PDF

Abstract

Seeking and providing support is challenging. When people disclose sensitive information, audience responses can substantially impact the discloser's wellbeing. We use mixed methods to understand responses to online sexual abuse-related disclosures on Reddit. We characterize disclosure responses, then investigate relationships between post content, comment content, and anonymity. We illustrate what types of support sought and provided in posts and comments co-occur. We find that posts seeking support receive more comments, and comments from “throwaway” (i.e., anonymous) accounts are more likely on posts also from throwaway accounts. Anonymous commenting enables commenters to share intimate content such as reciprocal disclosures and supportive messages, and commenter anonymity is not associated with aggressive or unsupportive comments. We argue that anonymity is an essential factor in designing social technologies that facilitate support seeking and provision in socially stigmatized contexts, and provide implications for social media site design. CAUTION: This article includes content about sexual abuse.

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Kairam SBernstein MBruckman AChancellor SChandrasekharan EDe Choudhury MFiesler CLi HProferes NHorta Ribeiro MSmith CWeld GFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)Community-Driven Models for Research on Social PlatformsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3687141(684-688)Online publication date: 11-Nov-2024
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Index Terms

Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)

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Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 25, Issue 5

October 2018

171 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3281299

Editor:
Ken Hinckley
Microsoft Research

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Publication History

Published: 01 October 2018

Accepted: 01 June 2018

Revised: 01 March 2018

Received: 01 June 2017

Published in TOCHI Volume 25, Issue 5

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